# Web

**URL:** https://devforum.zoom.us/c/meeting-sdk/web/13.md?page=34

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 35

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## [One SDK app type credentials for any Zoom account user](https://devforum.zoom.us/t/one-sdk-app-type-credentials-for-any-zoom-account-user/79946)

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**Author:** [@elearningevolve](https://devforum.zoom.us/u/elearningevolve)\
**Replies:** 0\
**Last updated:** [December 8, 2022, 12:11pm UTC](https://devforum.zoom.us/t/one-sdk-app-type-credentials-for-any-zoom-account-user/79946 "2022-12-08T12:11:12Z")

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The v2.7.0 of Web SDK requires the new SDK app type credentials. My use case is such that the administrator can add their SDK type creds for the Web SDK and different Zoom users are using the same platform and the same W…

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## [error type: ‘JOIN\_MEETING\_FAILED’, reason: ‘Fail to join the meeting.’, errorCode: 200](https://devforum.zoom.us/t/error-type-join-meeting-failed-reason-fail-to-join-the-meeting-errorcode-200/79743)

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**Author:** [@rushilpatellinux](https://devforum.zoom.us/u/rushilpatellinux)\
**Replies:** 3\
**Last updated:** [December 7, 2022, 11:05am UTC](https://devforum.zoom.us/t/error-type-join-meeting-failed-reason-fail-to-join-the-meeting-errorcode-200/79743 "2022-12-07T11:05:52Z")

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Can someone help me, I can’t start/join the meeting, it throws error type: ‘JOIN\_MEETING\_FAILED’, reason: ‘Fail to join the meeting.’, errorCode: 200 I am using the view component to display the meeting I have searche…

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## [Mic and sound not working on iPhone 14](https://devforum.zoom.us/t/mic-and-sound-not-working-on-iphone-14/79534)

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**Author:** [@ricardo.brunoro](https://devforum.zoom.us/u/ricardo.brunoro)\
**Replies:** 5\
**Last updated:** [December 6, 2022, 9:10am UTC](https://devforum.zoom.us/t/mic-and-sound-not-working-on-iphone-14/79534 "2022-12-06T09:10:02Z")

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Hello again, folks! :sweat\_smile: I’ve been testing Zoom Web SDK a lot these last few days, trying to solve some problems I’ve found on Mac and iPhone. After many tries, the implementation of Credentialless Headers (I …

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## [Indication that the user is sending video](https://devforum.zoom.us/t/indication-that-the-user-is-sending-video/79784)

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**Author:** [@idan1](https://devforum.zoom.us/u/idan1)\
**Replies:** 0\
**Last updated:** [December 5, 2022, 8:29pm UTC](https://devforum.zoom.us/t/indication-that-the-user-is-sending-video/79784 "2022-12-05T20:29:57Z")

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I am embedding zoom inside my website, I wanted to use the gallery view, but due to other constrains, I am not able to add the headers below, and anyway -many of my users are Safari users (where Gallery view is not suppo…

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## [Web Component-View - Missing 2 of 4 View Buttons](https://devforum.zoom.us/t/web-component-view-missing-2-of-4-view-buttons/79654)

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**Author:** [@vefactory](https://devforum.zoom.us/u/vefactory)\
**Replies:** 5\
**Last updated:** [December 5, 2022, 1:42pm UTC](https://devforum.zoom.us/t/web-component-view-missing-2-of-4-view-buttons/79654 "2022-12-05T13:42:41Z")

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The Component-View has 4 view-buttons in advertisement figures from zoom: But our Component-View(latest-2.9.0) has only 2 view-buttons with default configuration except updated z-indexes: How to enable the 2 missin…

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## [Passcode creation for meetings](https://devforum.zoom.us/t/passcode-creation-for-meetings/79639)

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**Author:** [@akshayshrivastava170](https://devforum.zoom.us/u/akshayshrivastava170)\
**Replies:** 1\
**Last updated:** [December 2, 2022, 2:57pm UTC](https://devforum.zoom.us/t/passcode-creation-for-meetings/79639 "2022-12-02T14:57:18Z")

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can we provide our own passcode while creating meeting from zoom api

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## [Regarding inappropriate Japanese](https://devforum.zoom.us/t/regarding-inappropriate-japanese/79631)

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**Author:** [@t.kyougoku](https://devforum.zoom.us/u/t.kyougoku)\
**Replies:** 0\
**Last updated:** [December 2, 2022, 1:11am UTC](https://devforum.zoom.us/t/regarding-inappropriate-japanese/79631 "2022-12-02T01:11:53Z")

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Description We are working to make it possible to participate in zoom meetings on the website using the SDK key and SDK secret of the Zoom SDK (Client View). If you try to join the zoom meeting on the website before th…

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## [Web SDK 2.8 & 2.9 Webinar Mobile Browsers No Sound](https://devforum.zoom.us/t/web-sdk-2-8-2-9-webinar-mobile-browsers-no-sound/79433)

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**Author:** [@hasanali](https://devforum.zoom.us/u/hasanali)\
**Replies:** 1\
**Last updated:** [December 2, 2022, 12:18am UTC](https://devforum.zoom.us/t/web-sdk-2-8-2-9-webinar-mobile-browsers-no-sound/79433 "2022-12-02T00:18:38Z")

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Hi, Web SDK 2.8 & 2.9 There is no sound on mobile browsers during the webinar. Tested on different mobile browsers and operating systems ( IOS & Android ). None of them working. We can only watch. No sound. Everythin…

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## [Virtual Background WebSDK Zoom](https://devforum.zoom.us/t/virtual-background-websdk-zoom/79490)

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**Author:** [@distian.enyus](https://devforum.zoom.us/u/distian.enyus)\
**Replies:** 1\
**Last updated:** [December 1, 2022, 11:53pm UTC](https://devforum.zoom.us/t/virtual-background-websdk-zoom/79490 "2022-12-01T23:53:56Z")

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How to upload and install virtual backgrounds in the zoom web SDK. Because I use referencing API to upload virtual background the result is success, but in virtual background list it doesn’t show that image.

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## [Generate SDK Signature with ASP.NET Core (C#) backend](https://devforum.zoom.us/t/generate-sdk-signature-with-asp-net-core-c-backend/78401)

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**Author:** [@allen](https://devforum.zoom.us/u/allen)\
**Replies:** 15\
**Last updated:** [December 1, 2022, 9:40pm UTC](https://devforum.zoom.us/t/generate-sdk-signature-with-asp-net-core-c-backend/78401 "2022-12-01T21:40:11Z")

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Hello there, With the JWT app type being deprecated soon, what is the right approach to generate the Web SDK Signature with an ASP.NET Core (C#) backend? Looking at the link below, it appears the example is using JWT. h…

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## [Mobile - Keep screen on](https://devforum.zoom.us/t/mobile-keep-screen-on/79552)

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**Author:** [@ricardo.brunoro](https://devforum.zoom.us/u/ricardo.brunoro)\
**Replies:** 4\
**Last updated:** [December 1, 2022, 9:30pm UTC](https://devforum.zoom.us/t/mobile-keep-screen-on/79552 "2022-12-01T21:30:43Z")

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Hello again! Maybe it’s more a suggestion than a problem, but Zoom Web SDK should keep the mobile screen on while on a meeting or webinar. It’s a bit annoying the need to interact with the mobile phone to keep the scre…

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## [Screen sharing button not working in Web SDK](https://devforum.zoom.us/t/screen-sharing-button-not-working-in-web-sdk/40554)

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**Author:** [@matti](https://devforum.zoom.us/u/matti)\
**Replies:** 10\
**Last updated:** [December 1, 2022, 12:19am UTC](https://devforum.zoom.us/t/screen-sharing-button-not-working-in-web-sdk/40554 "2022-12-01T00:19:39Z")

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Description On Chrome 87.0.4280.141 (Official Build) (x86\_64) on macOS 10.15.7, the “Share Screen” button in the Zoom Web SDK (1.8.6) does not seem to work. Error When clicking on the button, nothing happens. It was …

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## [Share Screen not working in Electron 15.3.3](https://devforum.zoom.us/t/share-screen-not-working-in-electron-15-3-3/68976)

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**Author:** [@rtitvilasi](https://devforum.zoom.us/u/rtitvilasi)\
**Replies:** 6\
**Last updated:** [December 1, 2022, 12:18am UTC](https://devforum.zoom.us/t/share-screen-not-working-in-electron-15-3-3/68976 "2022-12-01T00:18:47Z")

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I am using Zoom WebSDK 2.3.5 in a electron app to show meetings in client view. After meeting is started if I click in share screen button than nothing happens. Device: \[e.g. Apple MacBook Pro (13-inch, M1)\] OS: \[e.g. …

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## [Can I add zoom with my website](https://devforum.zoom.us/t/can-i-add-zoom-with-my-website/60499)

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**Author:** [@alexshawn478](https://devforum.zoom.us/u/alexshawn478)\
**Replies:** 0\
**Last updated:** [November 20, 2021, 6:26pm UTC](https://devforum.zoom.us/t/can-i-add-zoom-with-my-website/60499 "2021-11-20T18:26:41Z")

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Hi I want to add zoom with my website so that we can contact with our client directly. I am ready to pay for it. If it is possible then please do let me know about it? Thanks in Advance

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## [Zoom SDK- JWT Deprecated - Next Steps?](https://devforum.zoom.us/t/zoom-sdk-jwt-deprecated-next-steps/79389)

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**Author:** [@vefactory](https://devforum.zoom.us/u/vefactory)\
**Replies:** 1\
**Last updated:** [November 28, 2022, 5:22pm UTC](https://devforum.zoom.us/t/zoom-sdk-jwt-deprecated-next-steps/79389 "2022-11-28T17:22:30Z")

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Zoom offers several app types, including JWT and Meeting SDK. We are currently using Meeting SDK. We use JWT for the login via Meeting SDK. However, Zoom also calls an app type JWT. The app type JWT is deprecated and wil…

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## [Dynamically changing the domain for OAuth and Meeting SDK](https://devforum.zoom.us/t/dynamically-changing-the-domain-for-oauth-and-meeting-sdk/79343)

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**Author:** [@teodor.wolski](https://devforum.zoom.us/u/teodor.wolski)\
**Replies:** 0\
**Last updated:** [November 26, 2022, 5:43pm UTC](https://devforum.zoom.us/t/dynamically-changing-the-domain-for-oauth-and-meeting-sdk/79343 "2022-11-26T17:43:34Z")

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Hi everyone, We’re creating something like a website editor - wix, squarespace etc. One of the core features for our customers is the possibility to change the domain for their websites. For example, by default, they …

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## [Zoom meeting web SDK component view](https://devforum.zoom.us/t/zoom-meeting-web-sdk-component-view/79316)

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**Author:** [@helpdesk1](https://devforum.zoom.us/u/helpdesk1)\
**Replies:** 0\
**Last updated:** [November 25, 2022, 9:23am UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-component-view/79316 "2022-11-25T09:23:00Z")

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Subscription Purchased: Zoom webinar 500 Zoom Meeting Web SDK version: 2.9.0 Description On using Component View, created poll and poll result is not displaying in attendees screen. Same has been checked in Safari & Ch…

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## [Joining meeting timeout when used in webSDK 2.9.0](https://devforum.zoom.us/t/joining-meeting-timeout-when-used-in-websdk-2-9-0/79141)

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**Author:** [@hanbridge01](https://devforum.zoom.us/u/hanbridge01)\
**Replies:** 6\
**Last updated:** [November 23, 2022, 1:30pm UTC](https://devforum.zoom.us/t/joining-meeting-timeout-when-used-in-websdk-2-9-0/79141 "2022-11-23T13:30:21Z")

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I try to migrate from webSDK 1.9.0 to webSDK 2.9.0. The following steps I have tried: create an SDK type app and get its appKey, appSecret created a meeting and get its meeting ID: 84914954427 I tried the sample: GitH…

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## [Not able to click on link shared on Chat (Zoom Component View 2.6.0)](https://devforum.zoom.us/t/not-able-to-click-on-link-shared-on-chat-zoom-component-view-2-6-0/79020)

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**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Replies:** 1\
**Last updated:** [November 22, 2022, 2:20pm UTC](https://devforum.zoom.us/t/not-able-to-click-on-link-shared-on-chat-zoom-component-view-2-6-0/79020 "2022-11-22T14:20:52Z")

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Description Link is not clickable in zoom sdk chat Which Web Meeting SDK version? Zoom Component View 2.6.0 To Reproduce(If applicable) Steps to reproduce the behavior: Join zoom using zoom component view SDK Send…

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## [WEBSDK - sudden problem with signature](https://devforum.zoom.us/t/websdk-sudden-problem-with-signature/78976)

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**Author:** [@ale.g](https://devforum.zoom.us/u/ale.g)\
**Replies:** 1\
**Last updated:** [November 22, 2022, 2:12pm UTC](https://devforum.zoom.us/t/websdk-sudden-problem-with-signature/78976 "2022-11-22T14:12:32Z")

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Description I have a simple page that has Zoom Web SDK built into it. Created last Saturday and it worked perfectly, tested again yesterday and it worked perfectly. Tried today and it doesn’t work: the message “Signatu…

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## [Participants Icon gets cut off](https://devforum.zoom.us/t/participants-icon-gets-cut-off/79021)

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**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Replies:** 1\
**Last updated:** [November 22, 2022, 2:09pm UTC](https://devforum.zoom.us/t/participants-icon-gets-cut-off/79021 "2022-11-22T14:09:19Z")

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Description Participants Icon gets cut off, after clicking on Participants button ( Icon ) Which Web Meeting SDK version? Zoom Component View 2.6.0 To Reproduce(If applicable) Steps to reproduce the behavior: Join…

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## [Documentation for mic and speakers test (Added in 2.5)](https://devforum.zoom.us/t/documentation-for-mic-and-speakers-test-added-in-2-5/76652)

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**Author:** [@pmogollon](https://devforum.zoom.us/u/pmogollon)\
**Replies:** 2\
**Last updated:** [October 25, 2022, 4:36pm UTC](https://devforum.zoom.us/t/documentation-for-mic-and-speakers-test-added-in-2-5/76652 "2022-10-25T16:36:08Z")

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In the release notes for meeting web sdk version 2.5.0 there is a reference to Support for testing mics and speakers And then in the release notes for version 2.7.0 it references this Small iframe support for audi…

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## [User automatically disconnects mid webinar](https://devforum.zoom.us/t/user-automatically-disconnects-mid-webinar/78276)

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**Author:** [@gaurav.gupta1](https://devforum.zoom.us/u/gaurav.gupta1)\
**Replies:** 4\
**Last updated:** [November 10, 2022, 6:43am UTC](https://devforum.zoom.us/t/user-automatically-disconnects-mid-webinar/78276 "2022-11-10T06:43:48Z")

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Description We have integrated web sdk 2.6.0 in our application for webinars. There is an issue being faced by both hosts and participants where the webinar gets disconnected automatically after 10-15 mins. Sharing o…

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## [User not able to join even after updating to 2.9.0 from 2.0.0, Error: Update your app to v2.5.0 or higher](https://devforum.zoom.us/t/user-not-able-to-join-even-after-updating-to-2-9-0-from-2-0-0-error-update-your-app-to-v2-5-0-or-higher/79098)

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**Author:** [@ajay.dhiman](https://devforum.zoom.us/u/ajay.dhiman)\
**Replies:** 2\
**Last updated:** [November 22, 2022, 5:12am UTC](https://devforum.zoom.us/t/user-not-able-to-join-even-after-updating-to-2-9-0-from-2-0-0-error-update-your-app-to-v2-5-0-or-higher/79098 "2022-11-22T05:12:28Z")

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A user is not able to join the meeting. The error says: Your app version needs to be 2.5.0 or higher to join this meeting. Please update to continue. even after we have updated the zoomus/websdk to v2.9.0 in my angu…

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## [updateSharingCanvasDimension() but error canvas is falsy](https://devforum.zoom.us/t/updatesharingcanvasdimension-but-error-canvas-is-falsy/78846)

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**Author:** [@superprokid](https://devforum.zoom.us/u/superprokid)\
**Replies:** 1\
**Last updated:** [November 21, 2022, 7:41am UTC](https://devforum.zoom.us/t/updatesharingcanvasdimension-but-error-canvas-is-falsy/78846 "2022-11-21T07:41:33Z")

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Description When i’m using the updateSharingCanvasDimension() it make me have the error canvas is falsy, how do I fix it? Browser Console Error {type: ‘INVALID\_PARAMETERS’, reason: ‘canvas is falsy’} Which Web Meetin…

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## [Can you enable zoom apps when using Web SDK?](https://devforum.zoom.us/t/can-you-enable-zoom-apps-when-using-web-sdk/77646)

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**Author:** [@ibrahim1](https://devforum.zoom.us/u/ibrahim1)\
**Replies:** 3\
**Last updated:** [October 20, 2022, 10:45pm UTC](https://devforum.zoom.us/t/can-you-enable-zoom-apps-when-using-web-sdk/77646 "2022-10-20T22:45:20Z")

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Description Does the Web SDK support use of installed zoom apps from the marketplace? i.e. if I download a timer app from the zoom marketplace, can that be enabled during the meeting if I join through the Web SDK (Clien…

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## [User gets disconnected from the zoom on mobile (Zoom Component View 2.6.0)](https://devforum.zoom.us/t/user-gets-disconnected-from-the-zoom-on-mobile-zoom-component-view-2-6-0/79023)

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**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Replies:** 0\
**Last updated:** [November 18, 2022, 4:26pm UTC](https://devforum.zoom.us/t/user-gets-disconnected-from-the-zoom-on-mobile-zoom-component-view-2-6-0/79023 "2022-11-18T16:26:49Z")

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Description When User joins meeting through Mobile, and user phone gets lock (Phone gets Close), user gets disconnected from zoom meeting. Which Web Meeting SDK version? Zoom Component View 2.6.0 To Reproduce(If appl…

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## [Meeting SDK Web Component view, is there a passcode input interface for the user?](https://devforum.zoom.us/t/meeting-sdk-web-component-view-is-there-a-passcode-input-interface-for-the-user/79011)

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**Author:** [@Wissam](https://devforum.zoom.us/u/Wissam)\
**Replies:** 0\
**Last updated:** [November 18, 2022, 11:42am UTC](https://devforum.zoom.us/t/meeting-sdk-web-component-view-is-there-a-passcode-input-interface-for-the-user/79011 "2022-11-18T11:42:26Z")

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Description We are currently trying to integrate the Zoom component into our website, but unfortunately using the component view for a password-protected meeting won’t work unless it is passed to the client.join() prope…

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## [Websocket establishment is slower than admission permission modal display](https://devforum.zoom.us/t/websocket-establishment-is-slower-than-admission-permission-modal-display/78861)

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**Author:** [@y.a](https://devforum.zoom.us/u/y.a)\
**Replies:** 0\
**Last updated:** [November 16, 2022, 3:05am UTC](https://devforum.zoom.us/t/websocket-establishment-is-slower-than-admission-permission-modal-display/78861 "2022-11-16T03:05:06Z")

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Description If the waiting room is turned on and you grant permission as soon as someone enters the waiting room, you will not be able to properly establish the following websockets. Open\_Audio\_WebSocket\_Connect Open\_…

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## [Participant List is not showing, only showing number of participant in web sdk](https://devforum.zoom.us/t/participant-list-is-not-showing-only-showing-number-of-participant-in-web-sdk/78698)

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**Author:** [@derrick.liew](https://devforum.zoom.us/u/derrick.liew)\
**Replies:** 0\
**Last updated:** [November 12, 2022, 7:22am UTC](https://devforum.zoom.us/t/participant-list-is-not-showing-only-showing-number-of-participant-in-web-sdk/78698 "2022-11-12T07:22:22Z")

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Description See screenshot below, when the web sdk launched the meeting, participant can’t see other participant in the list, only showing the numbers. Which Web Meeting SDK version? 2.8.0 Meeting SDK Code Snippets …

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