# Phone **URL:** https://devforum.zoom.us/c/phone/47.md?page=5 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 6 --- ## [How to change default audio, audio notification for outbound call recording (User Profiles)](https://devforum.zoom.us/t/how-to-change-default-audio-audio-notification-for-outbound-call-recording-user-profiles/121003)
**Author:** [@ericbtechy](https://devforum.zoom.us/u/ericbtechy)\ **Replies:** 1\ **Last updated:** [November 19, 2024, 6:19pm UTC](https://devforum.zoom.us/t/how-to-change-default-audio-audio-notification-for-outbound-call-recording-user-profiles/121003 "2024-11-19T18:19:25Z")
Hello, I am new to the forum and the Zoom API/Webhooks. We are working with the automatic call recording and are able to enable/disable without any problem but I cannot find where/how to modify the “default” audio notifi… --- ## [salesforceとZoomPhoneを連携させたが、着信があってもポップアップされない。](https://devforum.zoom.us/t/salesforce-zoomphone/120335)
**Author:** [@haga](https://devforum.zoom.us/u/haga)\ **Replies:** 0\ **Last updated:** [November 5, 2024, 8:20am UTC](https://devforum.zoom.us/t/salesforce-zoomphone/120335 "2024-11-05T08:20:05Z")
salesforceとZoomPhoneを連携させたのですが、着信があってもZoomPhoneがポップアップしないのですが、どう設定するのか教えていただきたいです。 --- ## [License Requirements and Trial Options for Integrating Zoom Phone with Salesforce](https://devforum.zoom.us/t/license-requirements-and-trial-options-for-integrating-zoom-phone-with-salesforce/119845)
**Author:** [@maks.vitko](https://devforum.zoom.us/u/maks.vitko)\ **Replies:** 1\ **Last updated:** [November 5, 2024, 3:28am UTC](https://devforum.zoom.us/t/license-requirements-and-trial-options-for-integrating-zoom-phone-with-salesforce/119845 "2024-11-05T03:28:30Z")
Hello Zoom Team, I am working on integrating Zoom with Salesforce to enable direct phone calling from within the Salesforce environment. I have a few questions regarding this integration: License Requirements: Could … --- ## [Number of Unique Inbound Calls](https://devforum.zoom.us/t/number-of-unique-inbound-calls/93371)
**Author:** [@cjw02](https://devforum.zoom.us/u/cjw02)\ **Replies:** 2\ **Last updated:** [October 17, 2024, 12:09pm UTC](https://devforum.zoom.us/t/number-of-unique-inbound-calls/93371 "2024-10-17T12:09:03Z")
Hi, We’re trying to track and report on the number of unique inbound calls received by the sales team. The engineering team is currently pulling the data at a user level via the APIs. Below is an example snippet of the … --- ## [Phone recording api potential bug and suggestion](https://devforum.zoom.us/t/phone-recording-api-potential-bug-and-suggestion/119030)
**Author:** [@mbourque1](https://devforum.zoom.us/u/mbourque1)\ **Replies:** 1\ **Last updated:** [October 15, 2024, 7:15pm UTC](https://devforum.zoom.us/t/phone-recording-api-potential-bug-and-suggestion/119030 "2024-10-15T19:15:42Z")
The forum would not allow me to share a screenshot of my issue. I’ll do my best to describe: It seems that the api is not returning call logs or their recordings even though they’re there. I’m building an archive tool t… --- ## [Allow User to access their recording in the app](https://devforum.zoom.us/t/allow-user-to-access-their-recording-in-the-app/94001)
**Author:** [@kencds](https://devforum.zoom.us/u/kencds)\ **Replies:** 2\ **Last updated:** [October 10, 2024, 4:56am UTC](https://devforum.zoom.us/t/allow-user-to-access-their-recording-in-the-app/94001 "2024-10-10T04:56:04Z")
Hi There I’m looking for a better way to allow user to listen to their recording on the ZOOM phone APP . So far, I’ve been adding their own name in Users & Room / username / Policy / Access Automatic Call Recording . … --- ## [Integration with Gate System/Intercom/SIPS](https://devforum.zoom.us/t/integration-with-gate-system-intercom-sips/118165)
**Author:** [@bbrown1](https://devforum.zoom.us/u/bbrown1)\ **Replies:** 1\ **Last updated:** [October 4, 2024, 5:12pm UTC](https://devforum.zoom.us/t/integration-with-gate-system-intercom-sips/118165 "2024-10-04T17:12:45Z")
API Endpoint(s) and/or Zoom API Event(s) Unsure | N/A Description We have traditional copper lines connecting to some Intercom/Gate systems that we are transitioning to cellular. Our vendor for our gate control and in… --- ## [Zoom Calls API for my Company calls](https://devforum.zoom.us/t/zoom-calls-api-for-my-company-calls/118141)
**Author:** [@mfundo.booi](https://devforum.zoom.us/u/mfundo.booi)\ **Replies:** 0\ **Last updated:** [September 26, 2024, 1:29pm UTC](https://devforum.zoom.us/t/zoom-calls-api-for-my-company-calls/118141 "2024-09-26T13:29:31Z")
I want help with connecting zoom api, I’m currenlty using python but I’m getting errors and I have been using the documentation which has not helped me and I’m willing to use other programming language. I want all the zo… --- ## [Smart Embed Search and Match Event Issues](https://devforum.zoom.us/t/smart-embed-search-and-match-event-issues/107196)
**Author:** [@petar.spasic](https://devforum.zoom.us/u/petar.spasic)\ **Replies:** 8\ **Last updated:** [September 12, 2024, 2:51pm UTC](https://devforum.zoom.us/t/smart-embed-search-and-match-event-issues/107196 "2024-09-12T14:51:56Z")
While making a SugarCRM integration with zoom phone using smart embed i have run into an issue with search and match events. Search event issue is the following: Documentation on the search event response is not up to… --- ## [Permission error 403 when downloading voicemail through returned download\_url](https://devforum.zoom.us/t/permission-error-403-when-downloading-voicemail-through-returned-download-url/112623)
**Author:** [@kannantl](https://devforum.zoom.us/u/kannantl)\ **Replies:** 7\ **Last updated:** [September 10, 2024, 8:58pm UTC](https://devforum.zoom.us/t/permission-error-403-when-downloading-voicemail-through-returned-download-url/112623 "2024-09-10T20:58:20Z")
We are having problem downloading voicemail through returned download\_url. We use list voicemail end point to get all the voicemails - https://api.zoom.us/v2/phone/voice\_mails This returned json response has a field ca… --- ## [Does the Zoom Phone App update the device Phone State?](https://devforum.zoom.us/t/does-the-zoom-phone-app-update-the-device-phone-state/116417)
**Author:** [@brock.davis](https://devforum.zoom.us/u/brock.davis)\ **Replies:** 0\ **Last updated:** [August 26, 2024, 6:05pm UTC](https://devforum.zoom.us/t/does-the-zoom-phone-app-update-the-device-phone-state/116417 "2024-08-26T18:05:01Z")
I need to update some of my Android Applications to Pause processing when Zoom Phone app is in a Call. Does the Zoom Phone App update the device Phone State? Meaning: If I listen for this action android.intent.acti… --- ## [Zoom Phone API - unable to get phone numbers with number](https://devforum.zoom.us/t/zoom-phone-api-unable-to-get-phone-numbers-with-number/116225)
**Author:** [@j.houdu](https://devforum.zoom.us/u/j.houdu)\ **Replies:** 0\ **Last updated:** [August 23, 2024, 9:42am UTC](https://devforum.zoom.us/t/zoom-phone-api-unable-to-get-phone-numbers-with-number/116225 "2024-08-23T09:42:30Z")
Hello :slight\_smile: I’m trying to get a phone numbers information by using the phone numbers number instead of the phone numbers ID The things is that sometimes it work and sometime it doesn’t and i’m unable to find a… --- ## [Enable hot desking](https://devforum.zoom.us/t/enable-hot-desking/116165)
**Author:** [@tuki.io](https://devforum.zoom.us/u/tuki.io)\ **Replies:** 0\ **Last updated:** [August 22, 2024, 5:46pm UTC](https://devforum.zoom.us/t/enable-hot-desking/116165 "2024-08-22T17:46:32Z")
hi, I can’t find any API documentation on enable hot desking for specific phone . Am I missing something or is this not supported? --- ## [Time frame to expect voicemails to be available via api?](https://devforum.zoom.us/t/time-frame-to-expect-voicemails-to-be-available-via-api/115676)
**Author:** [@kurt3](https://devforum.zoom.us/u/kurt3)\ **Replies:** 3\ **Last updated:** [August 15, 2024, 6:03pm UTC](https://devforum.zoom.us/t/time-frame-to-expect-voicemails-to-be-available-via-api/115676 "2024-08-15T18:03:21Z")
Hello, just a general question. When using the API: get /phone/users/{userId}/voice\_mails When should we expect to see a complete list of voicemails for a user? We usually query the users voicemails overnight but ha… --- ## [Integrating Zoom Phone API for Automated Calls](https://devforum.zoom.us/t/integrating-zoom-phone-api-for-automated-calls/114597)
**Author:** [@ordersign](https://devforum.zoom.us/u/ordersign)\ **Replies:** 2\ **Last updated:** [August 14, 2024, 7:37pm UTC](https://devforum.zoom.us/t/integrating-zoom-phone-api-for-automated-calls/114597 "2024-08-14T19:37:46Z")
I want to implement a Zoom Phone API integration to initiate calls with a button click in my software. I have existing three phone licenses for this setup. I want to make a call from my software then need a callback to… --- ## [Zoom Phone Notifications in Slack Channel](https://devforum.zoom.us/t/zoom-phone-notifications-in-slack-channel/115657)
**Author:** [@angel1](https://devforum.zoom.us/u/angel1)\ **Replies:** 1\ **Last updated:** [August 14, 2024, 7:33pm UTC](https://devforum.zoom.us/t/zoom-phone-notifications-in-slack-channel/115657 "2024-08-14T19:33:45Z")
Hello! We have a shared Zoom Phone number for our department. I simply want to update the Slack settings to notify when a call is MISSED in our slack channel. I chatted with Zoom support, and they directed me here. Pl… --- ## [Search bar query should use "contains" and not starts with](https://devforum.zoom.us/t/search-bar-query-should-use-contains-and-not-starts-with/115223)
**Author:** [@petero](https://devforum.zoom.us/u/petero)\ **Replies:** 1\ **Last updated:** [August 14, 2024, 7:26pm UTC](https://devforum.zoom.us/t/search-bar-query-should-use-contains-and-not-starts-with/115223 "2024-08-14T19:26:29Z")
I’m in Zoom phones and working in Call Queues and Phones and Devices and there are many devices and named CQ’s and when I search, I have to know the first word of the named item for it to return a result. All Search Fie… --- ## [CallIds changed?](https://devforum.zoom.us/t/callids-changed/100260)
**Author:** [@ctc.aaron](https://devforum.zoom.us/u/ctc.aaron)\ **Replies:** 11\ **Last updated:** [August 6, 2024, 3:24pm UTC](https://devforum.zoom.us/t/callids-changed/100260 "2024-08-06T15:24:20Z")
We noticed we CallLog.CallIds had changed from what seemingly was an int64 string ( if it was not a forwarded call as those would have an index attached separated by an underscore ) but now they are showing up as Hex Str… --- ## [Documentation Zoom Phone SDK iOS?](https://devforum.zoom.us/t/documentation-zoom-phone-sdk-ios/114693)
**Author:** [@fauzi.nur21](https://devforum.zoom.us/u/fauzi.nur21)\ **Replies:** 0\ **Last updated:** [July 31, 2024, 4:12am UTC](https://devforum.zoom.us/t/documentation-zoom-phone-sdk-ios/114693 "2024-07-31T04:12:55Z")
Hi, I can not find documentation Zoom Phone SDK iOS, the platform option on the documentation is only for Android. Is Zoom Phone SDK only for Android right now? Does Zoom phone SDK do group video calls like a meeting SD… --- ## [Smart Embed incoming call](https://devforum.zoom.us/t/smart-embed-incoming-call/114475)
**Author:** [@nretiro](https://devforum.zoom.us/u/nretiro)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 10:35pm UTC](https://devforum.zoom.us/t/smart-embed-incoming-call/114475 "2024-07-26T22:35:13Z")
Hello, May i ask if you guys already have a work around for this kind of issue. I created a Chrome Extension that calls a custom page in netsuite via iframe to execute the Zoom Phone Smart Embed. The Smart Embed loads… --- ## [Zoom Client open and auto login with account programmatic](https://devforum.zoom.us/t/zoom-client-open-and-auto-login-with-account-programmatic/113105)
**Author:** [@zoom-human69](https://devforum.zoom.us/u/zoom-human69)\ **Replies:** 0\ **Last updated:** [July 5, 2024, 3:40am UTC](https://devforum.zoom.us/t/zoom-client-open-and-auto-login-with-account-programmatic/113105 "2024-07-05T03:40:03Z")
Our company has a website that uses Zoom Phone. On website we have make a call feature and uses URI schema : zoomphonecall EX: zoomphonecall:0508523644 In PC have zoom client installed will be opened but it required … --- ## [Zoom Phone : Get ongoing Call information + Add Notes](https://devforum.zoom.us/t/zoom-phone-get-ongoing-call-information-add-notes/113482)
**Author:** [@gterry180](https://devforum.zoom.us/u/gterry180)\ **Replies:** 2\ **Last updated:** [July 23, 2024, 8:08pm UTC](https://devforum.zoom.us/t/zoom-phone-get-ongoing-call-information-add-notes/113482 "2024-07-23T20:08:07Z")
We are working to replace our existing phone system with Zoom, and I am trying to figure out what options are available to us. Currently our users will have the Zoom desktop app and will often be in a call before naviga… --- ## [Zoho CRM integration for Zoom Phone - status?](https://devforum.zoom.us/t/zoho-crm-integration-for-zoom-phone-status/85216)
**Author:** [@juliand](https://devforum.zoom.us/u/juliand)\ **Replies:** 13\ **Last updated:** [July 11, 2024, 2:52pm UTC](https://devforum.zoom.us/t/zoho-crm-integration-for-zoom-phone-status/85216 "2024-07-11T14:52:44Z")
According to discussion at Zoho, they have completed an integration to use Zoom Phone within Zoho CRM, which has been submitted and is “stuck with Zoom legal”. I contacted Zoom support and they suggested I post here to g… --- ## [Embedded Phone - Unable to sign in](https://devforum.zoom.us/t/embedded-phone-unable-to-sign-in/107143)
**Author:** [@provega](https://devforum.zoom.us/u/provega)\ **Replies:** 6\ **Last updated:** [July 10, 2024, 5:49pm UTC](https://devforum.zoom.us/t/embedded-phone-unable-to-sign-in/107143 "2024-07-10T17:49:45Z")
API Endpoint(s) and/or Zoom API Event(s) Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context. Description Trying to use the embedded Phone widget and getting an “Unable to sign in… --- ## [Error '400' on attempting to assign Calling plan to new phone user created with zoom API](https://devforum.zoom.us/t/error-400-on-attempting-to-assign-calling-plan-to-new-phone-user-created-with-zoom-api/105251)
**Author:** [@Co-hamster](https://devforum.zoom.us/u/Co-hamster)\ **Replies:** 27\ **Last updated:** [July 10, 2024, 4:51pm UTC](https://devforum.zoom.us/t/error-400-on-attempting-to-assign-calling-plan-to-new-phone-user-created-with-zoom-api/105251 "2024-07-10T16:51:08Z")
API endpoint: “https://api.zoom.us/v2/phone/users/$UserId/calling\_plans” Description At this point in my powershell script, I have already succeeded in creating the new zoom phone user using the API. I’ve also succeede… --- ## [Zoom Phone Smart Embed](https://devforum.zoom.us/t/zoom-phone-smart-embed/112535)
**Author:** [@gterry180](https://devforum.zoom.us/u/gterry180)\ **Replies:** 3\ **Last updated:** [July 10, 2024, 4:46pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed/112535 "2024-07-10T16:46:13Z")
Trying to use the script option for smart phone embed but getting this error. sdk.js:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘length’) at t.onCreateRule (sdk.js:2:218646) at $r (sdk.js:2:2… --- ## [ZoomPhone Make a Call](https://devforum.zoom.us/t/zoomphone-make-a-call/113106)
**Author:** [@zoom-human69](https://devforum.zoom.us/u/zoom-human69)\ **Replies:** 3\ **Last updated:** [July 10, 2024, 4:45pm UTC](https://devforum.zoom.us/t/zoomphone-make-a-call/113106 "2024-07-10T16:45:42Z")
Our company has website uses developer account on zoom. In this website we have a phone pad screen to input phone number, select an account has Zoom Phone and call button for Make A Call with number typed with account Zo… --- ## [Zoom Phone smart embed calling issue](https://devforum.zoom.us/t/zoom-phone-smart-embed-calling-issue/113063)
**Author:** [@akalyan](https://devforum.zoom.us/u/akalyan)\ **Replies:** 1\ **Last updated:** [July 10, 2024, 4:44pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-calling-issue/113063 "2024-07-10T16:44:11Z")
I am using Zoom Phone Smart Embed IFrame to show zoom phone in my application. I get error saying “Something went wrong, Please try again later” . I checked the browser console and found there is /api/v1/integration/phon… --- ## [Phone API Call Handling Settings Isn't Returning Call Queue Voicemail Info](https://devforum.zoom.us/t/phone-api-call-handling-settings-isnt-returning-call-queue-voicemail-info/98796)
**Author:** [@Greg512](https://devforum.zoom.us/u/Greg512)\ **Replies:** 6\ **Last updated:** [July 2, 2024, 8:50pm UTC](https://devforum.zoom.us/t/phone-api-call-handling-settings-isnt-returning-call-queue-voicemail-info/98796 "2024-07-02T20:50:54Z")
Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) https://api.zoom.us/v2/phone/extension/{extensionId}/call\_handling/settings Description Attempting to retrieve the voicemail\_greeting object (… --- ## [Benefit and use cases for "Phone API support for transferring events"](https://devforum.zoom.us/t/benefit-and-use-cases-for-phone-api-support-for-transferring-events/112703)
**Author:** [@nakamura1](https://devforum.zoom.us/u/nakamura1)\ **Replies:** 0\ **Last updated:** [June 28, 2024, 2:22am UTC](https://devforum.zoom.us/t/benefit-and-use-cases-for-phone-api-support-for-transferring-events/112703 "2024-06-28T02:22:09Z")
We found followings update in the current release note of Zoom Phone. \*Phone API support for transferring events Users in a third-party system can transfer from a third-party app. These events support blind and warm tr… [Previous page](https://devforum.zoom.us/c/phone/47.md?page=4) [Next page](https://devforum.zoom.us/c/phone/47.md?page=6)