# Phone Smart Embed **URL:** https://devforum.zoom.us/c/phone/phone-smart-embed/95.md [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) --- ## [About the Phone Smart Embed category](https://devforum.zoom.us/t/about-the-phone-smart-embed-category/122068)
**Author:** [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Replies:** 0
--- ## [Zoom Phone Smart Embed: notApprovedDomain for development-mode app — how to allowlist parent domain?](https://devforum.zoom.us/t/zoom-phone-smart-embed-notapproveddomain-for-development-mode-app-how-to-allowlist-parent-domain/143847)
**Author:** [@MikeKerr](https://devforum.zoom.us/u/MikeKerr)\ **Replies:** 0\ **Last updated:** [May 25, 2026, 3:09am UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-notapproveddomain-for-development-mode-app-how-to-allowlist-parent-domain/143847 "2026-05-25T03:09:08Z")
Hi Zoom Developer team — Marketplace reviewer suggested I bring this to the dev forum. What’s happening Our Marketplace app (User-managed, currently in Development mode) embeds the Zoom Phone Smart Embed iframe on our a… --- ## [Zoom Phone Smart Embed not working with error "Unable to sign in"](https://devforum.zoom.us/t/zoom-phone-smart-embed-not-working-with-error-unable-to-sign-in/124399)
**Author:** [@Reverest](https://devforum.zoom.us/u/Reverest)\ **Replies:** 2\ **Last updated:** [May 13, 2026, 6:49pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-not-working-with-error-unable-to-sign-in/124399 "2026-05-13T18:49:04Z")
We are trying to integrate Zoom phone SmartEmbed. When we try to test it, we are getting error message “Unable to sign in… Sorry, unable to access app. Please reach out to your admin” Note Domains are added in the app… --- ## [Zoom Phone Smart Embed: zp-xxx-event arriving late for voicemail/no answer calls](https://devforum.zoom.us/t/zoom-phone-smart-embed-zp-xxx-event-arriving-late-for-voicemail-no-answer-calls/143204)
**Author:** [@vlad\_kolbas](https://devforum.zoom.us/u/vlad_kolbas)\ **Replies:** 0\ **Last updated:** [April 27, 2026, 5:50pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-zp-xxx-event-arriving-late-for-voicemail-no-answer-calls/143204 "2026-04-27T17:50:44Z")
We are intermittently receiving zp-call-ringing-event, zp-call-connected-event and zp-call-ended-events long after the call has ended for calls that end up in voicemail or no answer. This has been happening since April 1… --- ## [\[URGENT\] Zoom Phone Smart Embed: some zp-xxx-event not firing (while zp-contact-match-event works)](https://devforum.zoom.us/t/urgent-zoom-phone-smart-embed-some-zp-xxx-event-not-firing-while-zp-contact-match-event-works/142449)
**Author:** [@user170](https://devforum.zoom.us/u/user170)\ **Replies:** 5\ **Last updated:** [April 16, 2026, 5:34pm UTC](https://devforum.zoom.us/t/urgent-zoom-phone-smart-embed-some-zp-xxx-event-not-firing-while-zp-contact-match-event-works/142449 "2026-04-16T17:34:39Z")
Hi everyone, We are facing a critical issue with Zoom Phone Smart Embed in our internal web application. Since this afternoon, call-related events have suddenly stopped firing, and we need an urgent resolution. The Iss… --- ## [Zoom VOIP call Integration with java using zoom embeded iFrame regards](https://devforum.zoom.us/t/zoom-voip-call-integration-with-java-using-zoom-embeded-iframe-regards/142642)
**Author:** [@Lokesh1](https://devforum.zoom.us/u/Lokesh1)\ **Replies:** 0\ **Last updated:** [March 30, 2026, 5:36am UTC](https://devforum.zoom.us/t/zoom-voip-call-integration-with-java-using-zoom-embeded-iframe-regards/142642 "2026-03-30T05:36:56Z")
I tried to integrate Zoom VOIP call using zoom embeded iFrame with java. While doing that I’m getting manual sign in page everytime. Is there any way that we can overlap this manual sign in page and automatically sign in… --- ## [Zoom VOIP call Integration with java using zoom embeded iFrame](https://devforum.zoom.us/t/zoom-voip-call-integration-with-java-using-zoom-embeded-iframe/142641)
**Author:** [@Rajarajan](https://devforum.zoom.us/u/Rajarajan)\ **Replies:** 0\ **Last updated:** [March 30, 2026, 5:32am UTC](https://devforum.zoom.us/t/zoom-voip-call-integration-with-java-using-zoom-embeded-iframe/142641 "2026-03-30T05:32:21Z")
I tried to integrate Zoom VOIP call using zoom embeded iFrame with java. While doing that I’m getting manual sign in page everytime. Is there any way that we can overlap this manual sign in page and automatically sign in… --- ## [Zoom Phone Smart Embed with Auto Dialer: no ringing/call events or UI changes during connected call, only zp-call-log-completed-event after hangup — expected behavior or bug?](https://devforum.zoom.us/t/zoom-phone-smart-embed-with-auto-dialer-no-ringing-call-events-or-ui-changes-during-connected-call-only-zp-call-log-completed-event-after-hangup-expected-behavior-or-bug/142517)
**Author:** [@kkya](https://devforum.zoom.us/u/kkya)\ **Replies:** 4\ **Last updated:** [March 26, 2026, 6:17pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-with-auto-dialer-no-ringing-call-events-or-ui-changes-during-connected-call-only-zp-call-log-completed-event-after-hangup-expected-behavior-or-bug/142517 "2026-03-26T18:17:04Z")
Hi Zoom Developer Team, I would like to ask whether this behavior is expected by design or if it may be a bug. We are using Zoom Auto Dialer together with Zoom Phone Smart Embed in our CRM. What we observed is: When… --- ## [Zoom Phone Smart Embed does not auto-dial, and does not fill phone number into keypad](https://devforum.zoom.us/t/zoom-phone-smart-embed-does-not-auto-dial-and-does-not-fill-phone-number-into-keypad/142508)
**Author:** [@AnubhavV](https://devforum.zoom.us/u/AnubhavV)\ **Replies:** 1\ **Last updated:** [March 25, 2026, 12:44pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-does-not-auto-dial-and-does-not-fill-phone-number-into-keypad/142508 "2026-03-25T12:44:29Z")
I’m integrating the Zoom Phone Smart Embed using the iframe approach as documented. The iframe loads and the Zoom Phone UI appears correctly, but window.onZoomPhoneIframeApiReady is never called. My parent page is on … --- ## [Issue with Zoom Phone Smart Embed: Not receiving \`zp-call-ringing-event\`](https://devforum.zoom.us/t/issue-with-zoom-phone-smart-embed-not-receiving-zp-call-ringing-event/142450)
**Author:** [@aratakomiya](https://devforum.zoom.us/u/aratakomiya)\ **Replies:** 9\ **Last updated:** [March 20, 2026, 4:50pm UTC](https://devforum.zoom.us/t/issue-with-zoom-phone-smart-embed-not-receiving-zp-call-ringing-event/142450 "2026-03-20T16:50:20Z")
Current Situation: We have integrated Zoom Phone Smart Embed into our product . Since March 16, 2026, we have been experiencing the following issues. Because this occurred simultaneously across multiple tenants without … --- ## [How to get meeting\_uuid or conversation\_id from a Call Log?](https://devforum.zoom.us/t/how-to-get-meeting-uuid-or-conversation-id-from-a-call-log/137735)
**Author:** [@user127](https://devforum.zoom.us/u/user127)\ **Replies:** 10\ **Last updated:** [December 19, 2025, 1:46pm UTC](https://devforum.zoom.us/t/how-to-get-meeting-uuid-or-conversation-id-from-a-call-log/137735 "2025-12-19T13:46:37Z")
Hello, According to the API documentation for getting call log recordings, the response data should include meeting\_uuid. Documentation: https://developers.zoom.us/docs/api/phone/#tag/recordings/get/phone/call\_logs/{id}… --- ## [Inquiry regarding automatic call termination timeout for Zoom Phone Smart Embed](https://devforum.zoom.us/t/inquiry-regarding-automatic-call-termination-timeout-for-zoom-phone-smart-embed/139996)
**Author:** [@user170](https://devforum.zoom.us/u/user170)\ **Replies:** 1\ **Last updated:** [December 18, 2025, 3:37pm UTC](https://devforum.zoom.us/t/inquiry-regarding-automatic-call-termination-timeout-for-zoom-phone-smart-embed/139996 "2025-12-18T15:37:16Z")
Hello, We are currently integrating the Zoom Phone Smart Embed into our application. To improve the efficiency of our call operations, we would like to achieve the following behavior: If a call is not answered within a… --- ## [\[Zoom Phone Smart Embed\] Authentication Error (401) on recordingUrl from Call Recording Completed Event](https://devforum.zoom.us/t/zoom-phone-smart-embed-authentication-error-401-on-recordingurl-from-call-recording-completed-event/137555)
**Author:** [@user127](https://devforum.zoom.us/u/user127)\ **Replies:** 3\ **Last updated:** [October 31, 2025, 4:13pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-authentication-error-401-on-recordingurl-from-call-recording-completed-event/137555 "2025-10-31T16:13:32Z")
Hello Developer Community, I am developing with the Zoom Phone Smart Embed and listening for the zp-call-recording-completed-event. I successfully receive the event and extract the recordingUrl. However, when I attempt… --- ## [Zoom message generation](https://devforum.zoom.us/t/zoom-message-generation/136837)
**Author:** [@Soham](https://devforum.zoom.us/u/Soham)\ **Replies:** 3\ **Last updated:** [September 3, 2025, 4:42pm UTC](https://devforum.zoom.us/t/zoom-message-generation/136837 "2025-09-03T16:42:52Z")
Issue: Missing PostMessage Events When Zoom Dialer Popover is Closed Summary I have implemented a React application that embeds the Zoom dialer widget using an iframe within a Material-UI (MUI) Popover component. The app… --- ## ["zp-call-recording-completed-event" does not fire after call recording (Zoom Phone Embed)](https://devforum.zoom.us/t/zp-call-recording-completed-event-does-not-fire-after-call-recording-zoom-phone-embed/135655)
**Author:** [@abegail](https://devforum.zoom.us/u/abegail)\ **Replies:** 4\ **Last updated:** [September 2, 2025, 7:09pm UTC](https://devforum.zoom.us/t/zp-call-recording-completed-event-does-not-fire-after-call-recording-zoom-phone-embed/135655 "2025-09-02T19:09:37Z")
Hello Zoom Developer Support, I’m currently integrating the Zoom Phone Embed into a web application, and most of the events are working correctly, including: zp-ready zp-call-connected-event zp-call-ended-event Howev… --- ## [“zp-call-recording-completed-event” does not fire after call recording (Zoom Phone Embed)](https://devforum.zoom.us/t/zp-call-recording-completed-event-does-not-fire-after-call-recording-zoom-phone-embed/135967)
**Author:** [@Soham](https://devforum.zoom.us/u/Soham)\ **Replies:** 0\ **Last updated:** [August 1, 2025, 6:23pm UTC](https://devforum.zoom.us/t/zp-call-recording-completed-event-does-not-fire-after-call-recording-zoom-phone-embed/135967 "2025-08-01T18:23:01Z")
Is there an update on this? The recording event is not triggered. For me, I am following this guide Add calling capabilities to your React app with Zoom Phone Smart Embed - Part 2 . Here is the snippet useEffect(() =\> {… --- ## [Styling Zoom Smart Embed Widget](https://devforum.zoom.us/t/styling-zoom-smart-embed-widget/135678)
**Author:** [@Soham](https://devforum.zoom.us/u/Soham)\ **Replies:** 3\ **Last updated:** [July 28, 2025, 5:02pm UTC](https://devforum.zoom.us/t/styling-zoom-smart-embed-widget/135678 "2025-07-28T17:02:34Z")
I have a react application where I want to embed zoom dialer widget where user can use click to call functionality. I see from the guides that it tries to embed an iframe. Is there a way to style that dialer? What is the… --- ## [Zoom Phone Smart Embed not working with error “Unable to sign in”](https://devforum.zoom.us/t/zoom-phone-smart-embed-not-working-with-error-unable-to-sign-in/134922)
**Author:** [@shinichi](https://devforum.zoom.us/u/shinichi)\ **Replies:** 1\ **Last updated:** [July 8, 2025, 6:05pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-not-working-with-error-unable-to-sign-in/134922 "2025-07-08T18:05:18Z")
Can I use Phone Smart Embed even if the administrator has a basic license? 管理者がベーシックライセンスの場合でも、Phone Smart Embedは利用できるでしょうか？ --- ## [Zoom Phone Smart Embed Logs Out Automatically After Frequent Page Refreshes](https://devforum.zoom.us/t/zoom-phone-smart-embed-logs-out-automatically-after-frequent-page-refreshes/130301)
**Author:** [@abegail](https://devforum.zoom.us/u/abegail)\ **Replies:** 3\ **Last updated:** [March 27, 2025, 7:53pm UTC](https://devforum.zoom.us/t/zoom-phone-smart-embed-logs-out-automatically-after-frequent-page-refreshes/130301 "2025-03-27T19:53:49Z")
Hello, I am using Zoom Smart Embed, and I’ve encountered an issue where I am automatically logged out after refreshing the page multiple times within a short period (around 10 times). Can you please explain why this ha… --- ## [Zoom desk phone call control not working](https://devforum.zoom.us/t/zoom-desk-phone-call-control-not-working/128642)
**Author:** [@Blaz](https://devforum.zoom.us/u/Blaz)\ **Replies:** 1\ **Last updated:** [February 28, 2025, 9:39pm UTC](https://devforum.zoom.us/t/zoom-desk-phone-call-control-not-working/128642 "2025-02-28T21:39:03Z")
we use integration of zoom app with desktop phones, when using call control sends the message waiting for confirmation and after a while sends the message could not connect. this happe wih all users. Any1 have some com… --- ## [Salesforce連携のsubject項目変更について](https://devforum.zoom.us/t/salesforce-subject/128756)
**Author:** [@user24](https://devforum.zoom.us/u/user24)\ **Replies:** 0\ **Last updated:** [February 27, 2025, 4:42pm UTC](https://devforum.zoom.us/t/salesforce-subject/128756 "2025-02-27T16:42:53Z")
Salesforceと連携をさせて問題なく使用ができているが、historyの「subject」を選択式に変更したいと思っている。 変更か可能なのか？方法を教えていただきたい。 --- ## [License Requirements and Trial Options for Integrating Zoom Phone with our CRM](https://devforum.zoom.us/t/license-requirements-and-trial-options-for-integrating-zoom-phone-with-our-crm/128722)
**Author:** [@Vinkal](https://devforum.zoom.us/u/Vinkal)\ **Replies:** 0\ **Last updated:** [February 27, 2025, 8:44am UTC](https://devforum.zoom.us/t/license-requirements-and-trial-options-for-integrating-zoom-phone-with-our-crm/128722 "2025-02-27T08:44:03Z")
Hello Zoom Team, I am working on integrating Zoom with our CRM to enable direct phone calling from within the our environment. I have a few questions regarding this integration: License Requirements: Could you confirm… --- ## [How to Retrieve Call Queue Phone Numbers Using Phone Smart Embed](https://devforum.zoom.us/t/how-to-retrieve-call-queue-phone-numbers-using-phone-smart-embed/125597)
**Author:** [@y-narishige](https://devforum.zoom.us/u/y-narishige)\ **Replies:** 0\ **Last updated:** [January 30, 2025, 1:56pm UTC](https://devforum.zoom.us/t/how-to-retrieve-call-queue-phone-numbers-using-phone-smart-embed/125597 "2025-01-30T13:56:36Z")
I am trying to build a CTI system using Zoom Phone Smart Embed. When an end user receives an incoming call, is it possible to retrieve the phone number set in the call queue on the SDK side? thanks.