# Realtime Media Streams **URL:** https://devforum.zoom.us/c/rtms/99.md?page=1 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 2 --- ## [Developer Pack active but meeting:read:meeting\_transcript is disabled for General App](https://devforum.zoom.us/t/developer-pack-active-but-meetingmeeting-transcript-is-disabled-for-general-app/146360)
**Author:** [@Huks](https://devforum.zoom.us/u/Huks)\ **Replies:** 1\ **Last updated:** [September 10, 2026, 1:15pm UTC](https://devforum.zoom.us/t/developer-pack-active-but-meetingmeeting-transcript-is-disabled-for-general-app/146360 "2026-09-10T13:15:02Z")
Hi Zoom team, I am building a transcript-only RTMS application for live classroom note-taking. App name: JARVIS Classroom App type: General App — User-managed Environment: Development Developer Pack: Free Trial — Ac… --- ## [RTMS app missing from auto-start dropdown — enable backend RTMS for App ID IrrbxSIeSreHI2LtZmCwEA](https://devforum.zoom.us/t/rtms-app-missing-from-auto-start-dropdown-enable-backend-rtms-for-app-id-irrbxsiesrehi2ltzmcwea/146296)
**Author:** [@Mehmet1](https://devforum.zoom.us/u/Mehmet1)\ **Replies:** 3\ **Last updated:** [September 10, 2026, 4:58am UTC](https://devforum.zoom.us/t/rtms-app-missing-from-auto-start-dropdown-enable-backend-rtms-for-app-id-irrbxsiesrehi2ltzmcwea/146296 "2026-09-10T04:58:42Z")
Hi Zoom team, Our User-managed General app is fully configured for RTMS meetings but does NOT appear in the “Auto-start apps that access shared realtime meeting content” dropdown (only “None” is listed). Client-side … --- ## [RTMS never activates despite active Developer Pack — App ID A7NwN0zATdeZMcaFK6nb3A](https://devforum.zoom.us/t/rtms-never-activates-despite-active-developer-pack-app-id-a7nwn0zatdezmcafk6nb3a/146346)
**Author:** [@Mariko](https://devforum.zoom.us/u/Mariko)\ **Replies:** 1\ **Last updated:** [September 10, 2026, 4:32am UTC](https://devforum.zoom.us/t/rtms-never-activates-despite-active-developer-pack-app-id-a7nwn0zatdezmcafk6nb3a/146346 "2026-09-10T04:32:08Z")
Hi Zoom team, Our app has an active Zoom Developer Pack (purchased 2026-08-30, visible under Plans & Billing), but RTMS has never activated. One week later, nothing has changed. Could you please enable RTMS backend enti… --- ## [Real-time transcription for a live Zoom Phone call - Scribe API source + RTMS for Zoom Phone roadmap?](https://devforum.zoom.us/t/real-time-transcription-for-a-live-zoom-phone-call-scribe-api-source-rtms-for-zoom-phone-roadmap/146311)
**Author:** [@joeyharrington](https://devforum.zoom.us/u/joeyharrington)\ **Replies:** 0\ **Last updated:** [September 8, 2026, 10:13pm UTC](https://devforum.zoom.us/t/real-time-transcription-for-a-live-zoom-phone-call-scribe-api-source-rtms-for-zoom-phone-roadmap/146311 "2026-09-08T22:13:45Z")
We ingest Zoom Phone events and post-call recordings/transcripts today, and we want to add real-time, in-call features (live agent guidance / script-position tracking) for our Zoom Phone dialer + combiner floor. Our unde… --- ## [Enable RTMS for App ID q\_UWbhUaRAiqY6Jaw5KPnQ (Development)](https://devforum.zoom.us/t/enable-rtms-for-app-id-q-uwbhuaraiqy6jaw5kpnq-development/146249)
**Author:** [@TAEJUNG](https://devforum.zoom.us/u/TAEJUNG)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 5:35am UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id-q-uwbhuaraiqy6jaw5kpnq-development/146249 "2026-09-08T05:35:45Z")
Hello Zoom team, I’m requesting RTMS (Realtime Media Streams) enablement for an app in development. App ID: q\_UWbhUaRAiqY6Jaw5KPnQ App type: General App (user-managed) Account: tjyu@kdu.ac.kr Developer Pack: planni… --- ## [RTMS app missing from auto-start dropdown despite active Developer Pack trial](https://devforum.zoom.us/t/rtms-app-missing-from-auto-start-dropdown-despite-active-developer-pack-trial/146155)
**Author:** [@Lamin](https://devforum.zoom.us/u/Lamin)\ **Replies:** 2\ **Last updated:** [September 3, 2026, 12:45pm UTC](https://devforum.zoom.us/t/rtms-app-missing-from-auto-start-dropdown-despite-active-developer-pack-trial/146155 "2026-09-03T12:45:06Z")
Hi Zoom team, requesting RTMS backend enablement for our app. All client-side setup is complete but the app does not appear in the account-level auto-start picker. - App type: General app, user-managed (Development cre… --- ## [Production RTMS never starts despite active Developer Pack and correct configuration](https://devforum.zoom.us/t/production-rtms-never-starts-despite-active-developer-pack-and-correct-configuration/146148)
**Author:** [@Ari2](https://devforum.zoom.us/u/Ari2)\ **Replies:** 1\ **Last updated:** [September 3, 2026, 12:40pm UTC](https://devforum.zoom.us/t/production-rtms-never-starts-despite-active-developer-pack-and-correct-configuration/146148 "2026-09-03T12:40:52Z")
I’m using a user-managed General App with Zoom Meetings RTMS. RTMS previously worked in Development, but the Production/Beta version of the app does not start RTMS at all. I have verified all of the following: Zoom D… --- ## [Developer Pack / RTMS activation stalled for existing approved Unlisted app](https://devforum.zoom.us/t/developer-pack-rtms-activation-stalled-for-existing-approved-unlisted-app/146070)
**Author:** [@scribes](https://devforum.zoom.us/u/scribes)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 10:59pm UTC](https://devforum.zoom.us/t/developer-pack-rtms-activation-stalled-for-existing-approved-unlisted-app/146070 "2026-08-31T22:59:47Z")
Hi Zoom team, We need help purchasing and activating the Developer Pack for RTMS on our existing Zoom account and approved Unlisted Marketplace app, SCRIBES. We successfully integrated and tested RTMS during our trial… --- ## [Request to enable RTMS / Developer Pack](https://devforum.zoom.us/t/request-to-enable-rtms-developer-pack/145886)
**Author:** [@RevvTik](https://devforum.zoom.us/u/RevvTik)\ **Replies:** 4\ **Last updated:** [August 31, 2026, 11:41am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-developer-pack/145886 "2026-08-31T11:41:30Z")
Hi Zoom team, I need RTMS enabled/activated on my Zoom account. I submitted the “Contact Sales” form on https://zoom.us/pricing/developer to enable RTMS / Developer Pack, but haven’t received any response yet. Account … --- ## [ Request to enable RTMS media scopes (meeting:read:meeting\_audio) - checkbox not selectable](https://devforum.zoom.us/t/request-to-enable-rtms-media-scopes-meetingmeeting-audio-checkbox-not-selectable/146072)
**Author:** [@Um-e](https://devforum.zoom.us/u/Um-e)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 9:24am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-media-scopes-meetingmeeting-audio-checkbox-not-selectable/146072 "2026-08-31T09:24:01Z")
Hi Zoom Developer Support, I’m building an AI meeting assistant app and need RTMS media scopes enabled for my account. Client ID:vXG30iSqT6q\_OVg\_oy0dfg The scope meeting:read:meeting\_audio is visible in the Scopes pag… --- ## [Request to enable RTMS meeting media scopes + auto-start for App ID EmcsRZnXT1OBuaKuOgpn6w (Developer Pack active)](https://devforum.zoom.us/t/request-to-enable-rtms-meeting-media-scopes-auto-start-for-app-id-emcsrznxt1obuakuogpn6w-developer-pack-active/146004)
**Author:** [@Justin18](https://devforum.zoom.us/u/Justin18)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 4:32am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-meeting-media-scopes-auto-start-for-app-id-emcsrznxt1obuakuogpn6w-developer-pack-active/146004 "2026-08-31T04:32:40Z")
Developer Pack is active on our account, but the RTMS meeting media scopes and events are not available on our app. App ID: EmcsRZnXT1OBuaKuOgpn6w App type: General app, Admin-managed What we see in the Marketplace co… --- ## [Please enable RTMS scopes for App ID: ebBQdPyFTJilGs1QJeD1JA](https://devforum.zoom.us/t/please-enable-rtms-scopes-for-app-id-ebbqdpyftjilgs1qjed1ja/145694)
**Author:** [@EugeneZoom](https://devforum.zoom.us/u/EugeneZoom)\ **Replies:** 6\ **Last updated:** [August 28, 2026, 5:03am UTC](https://devforum.zoom.us/t/please-enable-rtms-scopes-for-app-id-ebbqdpyftjilgs1qjed1ja/145694 "2026-08-28T05:03:18Z")
Hello Zoom team, I’m building a meeting-transcription product and would like RTMS enabled for our app. Please enable RTMS scopes for App ID: ebBQdPyFTJilGs1QJeD1JA App type: General App, User-Managed, Mode: Developm… --- ## [Please enable RTMS for App ID seeyOM\_JT4ywDw2Oaetozg](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-seeyom-jt4ywdw2oaetozg/145925)
**Author:** [@Spker](https://devforum.zoom.us/u/Spker)\ **Replies:** 1\ **Last updated:** [August 27, 2026, 3:36am UTC](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-seeyom-jt4ywdw2oaetozg/145925 "2026-08-27T03:36:11Z")
Hello, RTMS does not appear to be enabled on our account. The Zoom Developer Pack Free Trial is active, but no RTMS setting appears anywhere in the account admin settings, so auto-start cannot be configured and no meeti… --- ## [Please enable RTMS backend access for App ID Di\_asFugQ9lREdm882oTA](https://devforum.zoom.us/t/please-enable-rtms-backend-access-for-app-id-di-asfugq9lredm882ota/145780)
**Author:** [@bmandeberg](https://devforum.zoom.us/u/bmandeberg)\ **Replies:** 4\ **Last updated:** [August 26, 2026, 9:42am UTC](https://devforum.zoom.us/t/please-enable-rtms-backend-access-for-app-id-di-asfugq9lredm882ota/145780 "2026-08-26T09:42:00Z")
We’ve completed all marketplace configuration for Realtime Media Streams (RTMS) on our General app, but calling startRTMS() from an in-meeting context fails client-side and no webhook fires. App ID (dev): Di\_asFugQ9lREd… --- ## [RTMS+Meeting start/stop control flow](https://devforum.zoom.us/t/rtms-meeting-start-stop-control-flow/145852)
**Author:** [@LiveVoice](https://devforum.zoom.us/u/LiveVoice)\ **Replies:** 4\ **Last updated:** [August 26, 2026, 7:28am UTC](https://devforum.zoom.us/t/rtms-meeting-start-stop-control-flow/145852 "2026-08-26T07:28:03Z")
Hello there :slight\_smile: We started developing an RTMS App that should allow our customers to import audio of their Zoom Meetings (and Webinars) into our system. The basic idea is: the customer registers the meeting … --- ## [Enable RTMS for App ID EsvaRqr7SAOl-FZQcofn7A (Development)](https://devforum.zoom.us/t/enable-rtms-for-app-id-esvarqr7saol-fzqcofn7a-development/145841)
**Author:** [@Pyralix](https://devforum.zoom.us/u/Pyralix)\ **Replies:** 1\ **Last updated:** [August 24, 2026, 4:38am UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id-esvarqr7saol-fzqcofn7a-development/145841 "2026-08-24T04:38:58Z")
Hi Zoom team, We’ve built an internal live meeting-notetaker for our own company (it turns a meeting’s audio/transcript into a live board for the room), and would like RTMS enabled/verified for our app. This is for inte… --- ## [Request to enable RTMS meeting media scopes for App ID (Developer Pack active)](https://devforum.zoom.us/t/request-to-enable-rtms-meeting-media-scopes-for-app-id-developer-pack-active/145641)
**Author:** [@wmenant](https://devforum.zoom.us/u/wmenant)\ **Replies:** 2\ **Last updated:** [August 18, 2026, 3:11am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-meeting-media-scopes-for-app-id-developer-pack-active/145641 "2026-08-18T03:11:22Z")
Hello Zoom Developer Support Team, I am building a meeting application using Realtime Media Streams (RTMS). I have successfully activated the Zoom Developer Pack with the 20 free credits on my account. However, under m… --- ## [App failed to Access meeting content](https://devforum.zoom.us/t/app-failed-to-access-meeting-content/145088)
**Author:** [@Daniel38](https://devforum.zoom.us/u/Daniel38)\ **Replies:** 5\ **Last updated:** [August 14, 2026, 5:44am UTC](https://devforum.zoom.us/t/app-failed-to-access-meeting-content/145088 "2026-08-14T05:44:08Z")
Hi Zoom Developer Team, I’m currently developing a General App that uses Real-Time Media Streams (RTMS). I’m encountering the following error whenever I start RTMS during a meeting: “Your App failed to Access meeting… --- ## [Enable RTMS scopes for App ID V\_PQgQamSqa8Igp\_eIZywg (General App, User-Managed) — token has no rtms:\* scopes](https://devforum.zoom.us/t/enable-rtms-scopes-for-app-id-v-pqgqamsqa8igp-eizywg-general-app-user-managed-token-has-no-rtms-scopes/145537)
**Author:** [@Aris2](https://devforum.zoom.us/u/Aris2)\ **Replies:** 1\ **Last updated:** [August 13, 2026, 3:51am UTC](https://devforum.zoom.us/t/enable-rtms-scopes-for-app-id-v-pqgqamsqa8igp-eizywg-general-app-user-managed-token-has-no-rtms-scopes/145537 "2026-08-13T03:51:08Z")
Hi Zoom team, I’m building a meeting-transcription product and would like RTMS enabled for our app. App App ID: V\_PQgQamSqa8Igp\_eIZywg Client ID: d7FURqGBRXuXvHLdjqluoQ Type: General App, User-Managed Mode: Developme… --- ## [RTMS credit consumption per minute, and whether the initiating participant needs a paid plan](https://devforum.zoom.us/t/rtms-credit-consumption-per-minute-and-whether-the-initiating-participant-needs-a-paid-plan/145391)
**Author:** [@Samuel5](https://devforum.zoom.us/u/Samuel5)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 8:43pm UTC](https://devforum.zoom.us/t/rtms-credit-consumption-per-minute-and-whether-the-initiating-participant-needs-a-paid-plan/145391 "2026-08-10T20:43:11Z")
Two questions on RTMS. My current understanding is that the app developer’s account holds the credits, that Basic hosts are supported when the developer account has Developer Pack entitlement, and that RTMS requires a … --- ## [Request to enable RTMS backend features for App ID](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344)
**Author:** [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Replies:** 9\ **Last updated:** [August 7, 2026, 6:49am UTC](https://devforum.zoom.us/t/request-to-enable-rtms-backend-features-for-app-id/145344 "2026-08-07T06:49:48Z")
Hello Zoom Developer Support, I am currently developing a General App leveraging Realtime Media Streams (RTMS) for an AI integration project. However, I am running into the issue where the meeting.rtms\_started webhook n… --- ## [Please enable RTMS for App ID OFVDe6KKTTytihi0wrjyQ — error 2310 despite host/scope/live-meeting all confirmed correct](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-ofvde6kkttytihi0wrjyq-error-2310-despite-host-scope-live-meeting-all-confirmed-correct/145353)
**Author:** [@Dev49](https://devforum.zoom.us/u/Dev49)\ **Replies:** 2\ **Last updated:** [August 7, 2026, 2:58am UTC](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-ofvde6kkttytihi0wrjyq-error-2310-despite-host-scope-live-meeting-all-confirmed-correct/145353 "2026-08-07T02:58:34Z")
App ID: OFVDe6KKTTytihi0wrjyQ (General App, Development mode) Account ID: ODeUs4JlQ3u\_0EIQ3Letpg I’m trying to start RTMS via PATCH /v2/live\_meetings/{meetingId}/rtms\_app/status using a Server-to-Server OAuth app with … --- ## [Whether RTMS credits are billed to the app owner or to the meeting host's account when a published Marketplace app streams a customer's meeting](https://devforum.zoom.us/t/whether-rtms-credits-are-billed-to-the-app-owner-or-to-the-meeting-hosts-account-when-a-published-marketplace-app-streams-a-customers-meeting/145295)
**Author:** [@Samuel5](https://devforum.zoom.us/u/Samuel5)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 3:43pm UTC](https://devforum.zoom.us/t/whether-rtms-credits-are-billed-to-the-app-owner-or-to-the-meeting-hosts-account-when-a-published-marketplace-app-streams-a-customers-meeting/145295 "2026-08-06T15:43:14Z")
Hi, I’m building a Marketplace app that uses RTMS for realtime transcript and audio access. Before committing to the architecture I need to confirm the billing and entitlement model for meetings that are not searched t… --- ## [Audio\_Sample\_Rate is not aligned between spec and real life](https://devforum.zoom.us/t/audio-sample-rate-is-not-aligned-between-spec-and-real-life/144605)
**Author:** [@MinhCm](https://devforum.zoom.us/u/MinhCm)\ **Replies:** 5\ **Last updated:** [August 3, 2026, 8:22pm UTC](https://devforum.zoom.us/t/audio-sample-rate-is-not-aligned-between-spec-and-real-life/144605 "2026-08-03T20:22:00Z")
Hello, Iam doing RTMS for ZCC, about the audio sample rate, we have this from the spec, which would be applied for raw L16 audio enum AUDIO\_SAMPLE\_RATE { SR\_8K = 0, SR\_16K = 1, SR\_32K = 2, SR\_48K = 3 }… --- ## [RTMS Self-Service Purchasing is Now Available](https://devforum.zoom.us/t/rtms-self-service-purchasing-is-now-available/144524)
**Author:** [@JenBrissman](https://devforum.zoom.us/u/JenBrissman)\ **Replies:** 2\ **Last updated:** [July 30, 2026, 5:56am UTC](https://devforum.zoom.us/t/rtms-self-service-purchasing-is-now-available/144524 "2026-07-30T05:56:40Z")
We’re seeing a lot of interest in Zoom Realtime Media Streams , and we can’t wait to see what you’ll build with it. RTMS gives you, the developer, direct access to raw audio, video, and transcription data from Zoom meet… --- ## [RTMS transcripts delay](https://devforum.zoom.us/t/rtms-transcripts-delay/144932)
**Author:** [@Amit11](https://devforum.zoom.us/u/Amit11)\ **Replies:** 10\ **Last updated:** [July 29, 2026, 5:24am UTC](https://devforum.zoom.us/t/rtms-transcripts-delay/144932 "2026-07-29T05:24:12Z")
Hi Team, I’m experiencing a delay in receiving transcripts from RTMS. The transcripts are arriving approximately 20–30 seconds after they’re spoken. Have there been any recent changes or updates to RTMS that could be ca… --- ## [Question about activating RTMS for a App](https://devforum.zoom.us/t/question-about-activating-rtms-for-a-app/144973)
**Author:** [@Ruyi](https://devforum.zoom.us/u/Ruyi)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 5:45am UTC](https://devforum.zoom.us/t/question-about-activating-rtms-for-a-app/144973 "2026-07-23T05:45:16Z")
Hi team, I am developing an prototype using Zoom RTMS. I have created a General App, added RTMS-related scopes, configured the webhook endpoint, completed Local Test authorization, and had the Zoom Developer Pack credit… --- ## [Enable RTMS for App ID: \<19I4FpD3QByj9pL2mI5og\> (Development)](https://devforum.zoom.us/t/enable-rtms-for-app-id-19i4fpd3qbyj9pl2mi5og-development/144926)
**Author:** [@Muhammad35](https://devforum.zoom.us/u/Muhammad35)\ **Replies:** 1\ **Last updated:** [July 21, 2026, 3:15pm UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id-19i4fpd3qbyj9pl2mi5og-development/144926 "2026-07-21T15:15:04Z")
Hi Zoom Team, Please enable RTMS for my Development app. App Name: NOVA AI Meeting Employee App Type: General App (User Managed) Mode: Development / Local Test OAuth is working. Webhook validation succeeds. RTM… --- ## [Start RTMS on app users given host role mid-meeting](https://devforum.zoom.us/t/start-rtms-on-app-users-given-host-role-mid-meeting/144824)
**Author:** [@Amit11](https://devforum.zoom.us/u/Amit11)\ **Replies:** 1\ **Last updated:** [July 20, 2026, 2:24am UTC](https://devforum.zoom.us/t/start-rtms-on-app-users-given-host-role-mid-meeting/144824 "2026-07-20T02:24:50Z")
I’m facing an issue for use case where the meeting host transfers ownership to another participant who has the Zoom RTMS app installed. However, I’m unable to restart RTMS because Zoom doesn’t send any event that would … --- ## [Error 2308 when starting RTMS via REST API as a participant in an external meeting](https://devforum.zoom.us/t/error-2308-when-starting-rtms-via-rest-api-as-a-participant-in-an-external-meeting/144673)
**Author:** [@Hanvitha](https://devforum.zoom.us/u/Hanvitha)\ **Replies:** 6\ **Last updated:** [July 17, 2026, 10:16am UTC](https://devforum.zoom.us/t/error-2308-when-starting-rtms-via-rest-api-as-a-participant-in-an-external-meeting/144673 "2026-07-17T10:16:48Z")
Hi Zoom Developer Support Team, We are currently evaluating Zoom’s Real-Time Media Streams (RTMS) for capturing customer-facing meetings. Our architecture involves our internal agents (who have our RTMS app installed) j… [Previous page](https://devforum.zoom.us/c/rtms/99.md) [Next page](https://devforum.zoom.us/c/rtms/99.md?page=2)