# Realtime Media Streams **URL:** https://devforum.zoom.us/c/rtms/99.md?page=3 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 4 --- ## [How to receive meeting audio in a third-party Zoom App (side panel) for live transcription / AI](https://devforum.zoom.us/t/how-to-receive-meeting-audio-in-a-third-party-zoom-app-side-panel-for-live-transcription-ai/143952)
**Author:** [@pallgood](https://devforum.zoom.us/u/pallgood)\ **Replies:** 1\ **Last updated:** [June 2, 2026, 3:12am UTC](https://devforum.zoom.us/t/how-to-receive-meeting-audio-in-a-third-party-zoom-app-side-panel-for-live-transcription-ai/143952 "2026-06-02T03:12:00Z")
Hi all, I’m building an in-client Zoom App that runs as a side panel during regular Zoom Meetings. It’s an AI assistant for the meeting host (specifically: hiring interviewers). The side panel shows live question sug… --- ## [RTMS - no permission for this API error](https://devforum.zoom.us/t/rtms-no-permission-for-this-api-error/143890)
**Author:** [@krissb](https://devforum.zoom.us/u/krissb)\ **Replies:** 2\ **Last updated:** [May 28, 2026, 11:48am UTC](https://devforum.zoom.us/t/rtms-no-permission-for-this-api-error/143890 "2026-05-28T11:48:26Z")
Similar to other requests in this forum. I am getting meeting started and stopped webhook events but when attempting to start the RTMS stream, I get this error: Calling startRTMS… startRTMS error: No Permission for thi… --- ## [RTMS setup not capturing any events except meeting started and meeting ended](https://devforum.zoom.us/t/rtms-setup-not-capturing-any-events-except-meeting-started-and-meeting-ended/143088)
**Author:** [@steavis](https://devforum.zoom.us/u/steavis)\ **Replies:** 5\ **Last updated:** [May 28, 2026, 2:50am UTC](https://devforum.zoom.us/t/rtms-setup-not-capturing-any-events-except-meeting-started-and-meeting-ended/143088 "2026-05-28T02:50:45Z")
My coworker and I have followed a video on setting up RTMS titled: “Getting Started with the RTMS SDK” by Max, on Zoom Developers channel, however, when it’s running for meetings and trying to get data, it’s only giving… --- ## [Requesting to enable RTMS for my Account](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-account/143755)
**Author:** [@adityah](https://devforum.zoom.us/u/adityah)\ **Replies:** 4\ **Last updated:** [May 22, 2026, 12:00pm UTC](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-account/143755 "2026-05-22T12:00:15Z")
Hi Zoom Developer Team, I recently submitted the RTMS access request, however that reached sales. Following up here to confirm and request provisioning. Ask Enable RTMS on my Zoom account so RTMS scopes appear in th… --- ## [RTMS App connection failed](https://devforum.zoom.us/t/rtms-app-connection-failed/143194)
**Author:** [@Jasper-TNG](https://devforum.zoom.us/u/Jasper-TNG)\ **Replies:** 3\ **Last updated:** [May 22, 2026, 5:53am UTC](https://devforum.zoom.us/t/rtms-app-connection-failed/143194 "2026-05-22T05:53:24Z")
In the past I used time-limited developer access to RTMS which worked flawlessly. Recently, we purchased full RTMS access in our organisation, and now some communication seems to go amiss. When auto-starting my RTMS app… --- ## [Manual domain verification request 7 May 2026](https://devforum.zoom.us/t/manual-domain-verification-request-7-may-2026/143404)
**Author:** [@BrianCassingena](https://devforum.zoom.us/u/BrianCassingena)\ **Replies:** 1\ **Last updated:** [May 22, 2026, 2:30am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-7-may-2026/143404 "2026-05-22T02:30:47Z")
Could I please request manual domain verification for 2 apps that I’d like to submit. Please send me a DM so I can provide what you need ASAP. I’ve verified my main domain but the system is asking me to verify railway.… --- ## [Requesting to enable RTMS for my dev account](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-dev-account/143764)
**Author:** [@chrizbo](https://devforum.zoom.us/u/chrizbo)\ **Replies:** 2\ **Last updated:** [May 21, 2026, 5:34pm UTC](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-dev-account/143764 "2026-05-21T17:34:38Z")
Hi! Can I please have RTMS turned on for my account? I’m developing an app that has been submitted that will use live transcripts from it. I already submitted my info to the form but haven’t heard back yet. Thanks! --- ## [RTMS / Developer Pack Enablement Timeline Across Multiple Organizations](https://devforum.zoom.us/t/rtms-developer-pack-enablement-timeline-across-multiple-organizations/143733)
**Author:** [@Yamini](https://devforum.zoom.us/u/Yamini)\ **Replies:** 1\ **Last updated:** [May 21, 2026, 6:23am UTC](https://devforum.zoom.us/t/rtms-developer-pack-enablement-timeline-across-multiple-organizations/143733 "2026-05-21T06:23:46Z")
We have successfully tested our Zoom app and RTMS functionality in the development environment. Wanted to check with the Zoom team/community, once the app testing is completed on the developer side, how long does it typ… --- ## [RTMS Enablement for Published Marketplace Apps in Multi Tenant Environments](https://devforum.zoom.us/t/rtms-enablement-for-published-marketplace-apps-in-multi-tenant-environments/143556)
**Author:** [@Yamini](https://devforum.zoom.us/u/Yamini)\ **Replies:** 2\ **Last updated:** [May 21, 2026, 3:33am UTC](https://devforum.zoom.us/t/rtms-enablement-for-published-marketplace-apps-in-multi-tenant-environments/143556 "2026-05-21T03:33:41Z")
I had a question regarding RTMS behavior for published Marketplace apps using the Meetings SDK. If an app is published on the Zoom Marketplace and uses RTMS features, does each Zoom organization/account installing the a… --- ## [Request to enable Real-Time Media Streams (RTMS) ](https://devforum.zoom.us/t/request-to-enable-real-time-media-streams-rtms/143618)
**Author:** [@KRHero](https://devforum.zoom.us/u/KRHero)\ **Replies:** 2\ **Last updated:** [May 15, 2026, 9:56am UTC](https://devforum.zoom.us/t/request-to-enable-real-time-media-streams-rtms/143618 "2026-05-15T09:56:31Z")
Hi Zoom Developer Team, I recently submitted the RTMS access request form at https://www.zoom.com/en/realtime-media-streams/. Following up here to confirm and request provisioning. Ask Enable RTMS on my Zoom account… --- ## [RTMS activation request — Peter AI Assistant (Client ID: 2SoIma41T\_uwtclf7QvjA)](https://devforum.zoom.us/t/rtms-activation-request-peter-ai-assistant-client-id-2soima41t-uwtclf7qvja/143569)
**Author:** [@youngdoctor76](https://devforum.zoom.us/u/youngdoctor76)\ **Replies:** 3\ **Last updated:** [May 15, 2026, 5:16am UTC](https://devforum.zoom.us/t/rtms-activation-request-peter-ai-assistant-client-id-2soima41t-uwtclf7qvja/143569 "2026-05-15T05:16:24Z")
Hello Zoom Developer Team, I would like to request RTMS (Real-Time Media Streaming) activation for my user-managed app. I sent a similar request approximately two weeks ago (around April 27, 2026) but have not receive… --- ## [Requesting RTMS Trial Access for Platform Evaluation](https://devforum.zoom.us/t/requesting-rtms-trial-access-for-platform-evaluation/143620)
**Author:** [@LisaL](https://devforum.zoom.us/u/LisaL)\ **Replies:** 1\ **Last updated:** [May 15, 2026, 5:05am UTC](https://devforum.zoom.us/t/requesting-rtms-trial-access-for-platform-evaluation/143620 "2026-05-15T05:05:11Z")
Hi Zoom Developer Team, Our team is currently conducting a comprehensive evaluation of major meeting platforms to determine the best fit for company-wide adoption. A key decision factor for us is the ability to build AI… --- ## [Unable to See RTMS Scopes (e.g., meeting:read:meeting\_transcript) for My General OAuth App](https://devforum.zoom.us/t/unable-to-see-rtms-scopes-e-g-meetingmeeting-transcript-for-my-general-oauth-app/136772)
**Author:** [@Mussab](https://devforum.zoom.us/u/Mussab)\ **Replies:** 62\ **Last updated:** [May 14, 2026, 10:05pm UTC](https://devforum.zoom.us/t/unable-to-see-rtms-scopes-e-g-meetingmeeting-transcript-for-my-general-oauth-app/136772 "2026-05-14T22:05:21Z")
Hi everyone, I’m trying to build a Zoom General (OAuth) app that uses Realtime Media Streams (RTMS) to receive live meeting transcriptions and forward them to my local application. However, I’m encountering an issue and… --- ## [Enable RTMS for App ID: VaXEDQyQOuT7fF5AswOTw (Development)](https://devforum.zoom.us/t/enable-rtms-for-app-id-vaxedqyqout7ff5aswotw-development/143578)
**Author:** [@AlexK](https://devforum.zoom.us/u/AlexK)\ **Replies:** 1\ **Last updated:** [May 14, 2026, 3:25am UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id-vaxedqyqout7ff5aswotw-development/143578 "2026-05-14T03:25:32Z")
Hi Zoom team, Please enable RTMS for my Development app. All required setup is complete on my side, but the app does not appear in “Auto-start apps that access shared realtime meeting content” dropdown in Zoom Settings,… --- ## [Turning on RTMS streams for users/groups via Zoom API](https://devforum.zoom.us/t/turning-on-rtms-streams-for-users-groups-via-zoom-api/137348)
**Author:** [@davej](https://devforum.zoom.us/u/davej)\ **Replies:** 2\ **Last updated:** [May 8, 2026, 8:47am UTC](https://devforum.zoom.us/t/turning-on-rtms-streams-for-users-groups-via-zoom-api/137348 "2026-05-08T08:47:09Z")
Currently, it looks like the only way to turn on RTMS streams auto-start general apps auto-open general apps for users/groups is by clicking the relevant sections in the Zoom dashboard at: https://zoom.us/user/{id}/pr… --- ## [RTMS app sharing request](https://devforum.zoom.us/t/rtms-app-sharing-request/143361)
**Author:** [@BrianCassingena](https://devforum.zoom.us/u/BrianCassingena)\ **Replies:** 0\ **Last updated:** [May 5, 2026, 3:11am UTC](https://devforum.zoom.us/t/rtms-app-sharing-request/143361 "2026-05-05T03:11:25Z")
Hi everybody I have a question around the marketplace app sharing process… According to Zoom documentation: “Please note that participation in Beta is optional. Your app can still qualify for publication in our Marketpl… --- ## [Need to enable RTMS for my account](https://devforum.zoom.us/t/need-to-enable-rtms-for-my-account/143324)
**Author:** [@Ziv](https://devforum.zoom.us/u/Ziv)\ **Replies:** 3\ **Last updated:** [May 5, 2026, 2:43am UTC](https://devforum.zoom.us/t/need-to-enable-rtms-for-my-account/143324 "2026-05-05T02:43:08Z")
Hi, I am trying to use RTMS for an intermal app we are building. startRTMS returns success but getRTMSStatus stays empty. Looking here is seems that we need to ask for this to be manually enabled. Is this true? Best, Z… --- ## [General App RTMS error 13262: "not authorized to access meeting content" despite completing all UI setup steps](https://devforum.zoom.us/t/general-app-rtms-error-13262-not-authorized-to-access-meeting-content-despite-completing-all-ui-setup-steps/142847)
**Author:** [@apilsen](https://devforum.zoom.us/u/apilsen)\ **Replies:** 4\ **Last updated:** [April 30, 2026, 7:05am UTC](https://devforum.zoom.us/t/general-app-rtms-error-13262-not-authorized-to-access-meeting-content-despite-completing-all-ui-setup-steps/142847 "2026-04-30T07:05:20Z")
Hello, We are configuring a Zoom General App with Realtime Media Streams (RTMS) for meetings. Current situation: The app is a General App RTMS-related scopes were added, including: meeting:read:meeting\_audio me… --- ## [Requesting RTMS Access – Meeting Transcript Bot for Internal Use](https://devforum.zoom.us/t/requesting-rtms-access-meeting-transcript-bot-for-internal-use/143074)
**Author:** [@Hilmi](https://devforum.zoom.us/u/Hilmi)\ **Replies:** 1\ **Last updated:** [April 28, 2026, 5:53am UTC](https://devforum.zoom.us/t/requesting-rtms-access-meeting-transcript-bot-for-internal-use/143074 "2026-04-28T05:53:52Z")
Hi Zoom Developer team, I’m requesting RTMS access for a General App I’ve built for internal use at our company (Sharpcake). Use case: The app is a lightweight meeting transcript bot that listens to Zoom meetings via R… --- ## [Your app failed to access meeting content](https://devforum.zoom.us/t/your-app-failed-to-access-meeting-content/142429)
**Author:** [@Bartek](https://devforum.zoom.us/u/Bartek)\ **Replies:** 2\ **Last updated:** [April 28, 2026, 5:51am UTC](https://devforum.zoom.us/t/your-app-failed-to-access-meeting-content/142429 "2026-04-28T05:51:21Z")
Since Today morning I get this error message when the app starts RTMS. What might be the reason for that (I can’t find any errors neither in my logs, nor in zoom logs). Any clue where I could find a reason? --- ## [Enable RTMS for my account](https://devforum.zoom.us/t/enable-rtms-for-my-account/142648)
**Author:** [@Amit11](https://devforum.zoom.us/u/Amit11)\ **Replies:** 1\ **Last updated:** [April 28, 2026, 5:49am UTC](https://devforum.zoom.us/t/enable-rtms-for-my-account/142648 "2026-04-28T05:49:31Z")
Hi \*\*Elisa, I am not able to proceed with the PoC. Could you please enable RTMS for my account as well ? Thanks. I am happy to take paid service it it helps in enabling RTMS for my account. I would like to make quick p… --- ## [App no longer accessing meeting content](https://devforum.zoom.us/t/app-no-longer-accessing-meeting-content/143034)
**Author:** [@BrianCassingena](https://devforum.zoom.us/u/BrianCassingena)\ **Replies:** 4\ **Last updated:** [April 22, 2026, 7:29am UTC](https://devforum.zoom.us/t/app-no-longer-accessing-meeting-content/143034 "2026-04-22T07:29:32Z")
Having a new problem where our RTMS app is stopping a few seconds after a call starts. We are getting the correct RTMS webhook, handshake, subscribing participants but the reason why it’s stopping is a mystery. Our RTM… --- ## [Can't trigger RTMS start, and dont see RTMS started events](https://devforum.zoom.us/t/cant-trigger-rtms-start-and-dont-see-rtms-started-events/143057)
**Author:** [@Sang](https://devforum.zoom.us/u/Sang)\ **Replies:** 3\ **Last updated:** [April 22, 2026, 7:02am UTC](https://devforum.zoom.us/t/cant-trigger-rtms-start-and-dont-see-rtms-started-events/143057 "2026-04-22T07:02:40Z")
i am developing a Zoom App using startRTMS. I can not trigger rtms start and i dont see event also. Could you please help me check? App ID: https://marketplace.zoom.us/develop/applications/v4Rp3BEJRliXKCIOpzlR5g/inform… --- ## [End of trial roll over to subscription: no more RTMS session creation](https://devforum.zoom.us/t/end-of-trial-roll-over-to-subscription-no-more-rtms-session-creation/142858)
**Author:** [@Olivier1](https://devforum.zoom.us/u/Olivier1)\ **Replies:** 8\ **Last updated:** [April 20, 2026, 2:58am UTC](https://devforum.zoom.us/t/end-of-trial-roll-over-to-subscription-no-more-rtms-session-creation/142858 "2026-04-20T02:58:19Z")
The problem started after April 2nd, which coincides with the end of the RTMS trial. @elisa.zoom told me to tag @JenBrissman. Thank you for your assistance as this is a breaking issue. Prior to the break, I spoke with … --- ## [RTMS for our account —](https://devforum.zoom.us/t/rtms-for-our-account/142980)
**Author:** [@bob112](https://devforum.zoom.us/u/bob112)\ **Replies:** 2\ **Last updated:** [April 16, 2026, 6:33am UTC](https://devforum.zoom.us/t/rtms-for-our-account/142980 "2026-04-16T06:33:08Z")
Can someone make sure everything is good for RTMS on App ID wc0wuxEPRhCsHBU3rPbeFw he REST API PATCH /v2/live\_meetings/{meetingId}/rtms\_app/status returns error 2310 “Failed to perform RTMS app operation” Zero mee… --- ## [RTMS does not appeared to be enabled on my application](https://devforum.zoom.us/t/rtms-does-not-appeared-to-be-enabled-on-my-application/142951)
**Author:** [@Luke8](https://devforum.zoom.us/u/Luke8)\ **Replies:** 8\ **Last updated:** [April 15, 2026, 2:10pm UTC](https://devforum.zoom.us/t/rtms-does-not-appeared-to-be-enabled-on-my-application/142951 "2026-04-15T14:10:49Z")
I filled out the form to enable RTMS for my account and I received confirmation that I received a 90 day trial, however no matter what I do, any attempt to call startRTMS fails with a generic error: Response: {“code”:2… --- ## [How can I select a specific participant and get their RTMS video feed?](https://devforum.zoom.us/t/how-can-i-select-a-specific-participant-and-get-their-rtms-video-feed/141451)
**Author:** [@Ausaf\_WiseAI](https://devforum.zoom.us/u/Ausaf_WiseAI)\ **Replies:** 5\ **Last updated:** [April 15, 2026, 3:32am UTC](https://devforum.zoom.us/t/how-can-i-select-a-specific-participant-and-get-their-rtms-video-feed/141451 "2026-04-15T03:32:41Z")
Currently I am able to get the real-time video stream of the current active speaker, using this code: const handshakeMsg = { msg\_type: 3, // DATA\_HAND\_SHAKE\_REQ protocol\_version: 1, meeting\_uuid: m… --- ## [Please enable RTMS for my account](https://devforum.zoom.us/t/please-enable-rtms-for-my-account/136928)
**Author:** [@user109](https://devforum.zoom.us/u/user109)\ **Replies:** 35\ **Last updated:** [April 12, 2026, 3:28am UTC](https://devforum.zoom.us/t/please-enable-rtms-for-my-account/136928 "2026-04-12T03:28:38Z")
Hello, I urgently need RTMS scope features enabled for my Zoom app implementation and my app doesn’t appears under “Auto-start apps that access shared realtime meeting content” app list Despite upgrading to a Pro acco… --- ## [RTMS Account Access - How To Get Started](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072)
**Author:** [@joan.zoom](https://devforum.zoom.us/u/joan.zoom)\ **Replies:** 146\ **Last updated:** [April 10, 2026, 2:01pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072 "2026-04-10T14:01:10Z")
We’re seeing a lot of interest in Zoom Realtime Media Streams , and we can’t wait to see what you’ll build with it. RTMS gives you, the developer, direct access to raw audio ,video and transcription data from Zoom meet… --- ## [Request to purchase developer pack for RTMS access](https://devforum.zoom.us/t/request-to-purchase-developer-pack-for-rtms-access/142903)
**Author:** [@Charles10](https://devforum.zoom.us/u/Charles10)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 5:06pm UTC](https://devforum.zoom.us/t/request-to-purchase-developer-pack-for-rtms-access/142903 "2026-04-09T17:06:58Z")
Hello, I was granted 30-day free trial for RTMS access a month ago, and it is ending today. I want to purchase the developer pack to continue using RTMS for our project. I have submitted a form to the sales team on Zoom… [Previous page](https://devforum.zoom.us/c/rtms/99.md?page=2) [Next page](https://devforum.zoom.us/c/rtms/99.md?page=4)