# Realtime Media Streams **URL:** https://devforum.zoom.us/c/rtms/99.md?page=4 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 5 --- ## [Please enable RTMS for my account pls](https://devforum.zoom.us/t/please-enable-rtms-for-my-account-pls/142652)
**Author:** [@Amir8](https://devforum.zoom.us/u/Amir8)\ **Replies:** 5\ **Last updated:** [April 8, 2026, 8:59pm UTC](https://devforum.zoom.us/t/please-enable-rtms-for-my-account-pls/142652 "2026-04-08T20:59:02Z")
Hi, I’m developing an RTMS app for meeting transcription. My app is set up with RTMS scopes and webhook events configured, but startRTMS returns “app\_not\_support”. App Client ID: nR7rnfGmR7yopEGDgstzDg Account email:… --- ## [Please enable RTMS for my accountfor my app](https://devforum.zoom.us/t/please-enable-rtms-for-my-accountfor-my-app/142785)
**Author:** [@AlexanderVasiliev](https://devforum.zoom.us/u/AlexanderVasiliev)\ **Replies:** 2\ **Last updated:** [April 6, 2026, 8:03am UTC](https://devforum.zoom.us/t/please-enable-rtms-for-my-accountfor-my-app/142785 "2026-04-06T08:03:19Z")
Hello! Please enable RTMS for my account. MyApp: JARVIS RTMS Client ID: G6lApY6RU2GixQF0SUA7w Account email: vasilev\_it@outlook.com Building a real-time meeting transcription tool. Thank you! --- ## [Enable RTMS on email truong@elsanow.io ](https://devforum.zoom.us/t/enable-rtms-on-email-truong-elsanow-io/142768)
**Author:** [@Truong](https://devforum.zoom.us/u/Truong)\ **Replies:** 1\ **Last updated:** [April 6, 2026, 7:34am UTC](https://devforum.zoom.us/t/enable-rtms-on-email-truong-elsanow-io/142768 "2026-04-06T07:34:01Z")
Hi Zoom Team, Could you please enable RTMS for my Zoom account: truong@elsanow.io? I’m currently working on integrating RTMS with our service for development and testing, and I need access to this feature on my account… --- ## [Request for RTMS Account Access - Accessibility Transcript Project](https://devforum.zoom.us/t/request-for-rtms-account-access-accessibility-transcript-project/142770)
**Author:** [@Snehal2](https://devforum.zoom.us/u/Snehal2)\ **Replies:** 1\ **Last updated:** [April 6, 2026, 7:32am UTC](https://devforum.zoom.us/t/request-for-rtms-account-access-accessibility-transcript-project/142770 "2026-04-06T07:32:40Z")
Hello Zoom Developer Support, I am a student building an accessibility tool, to help DHH (Deaf and Hard of Hearing) users by providing real-time semantic simplification of live meeting transcripts. I have successfully… --- ## [Enable Zoom RTMS for my account](https://devforum.zoom.us/t/enable-zoom-rtms-for-my-account/142800)
**Author:** [@ZenOS](https://devforum.zoom.us/u/ZenOS)\ **Replies:** 1\ **Last updated:** [April 6, 2026, 7:30am UTC](https://devforum.zoom.us/t/enable-zoom-rtms-for-my-account/142800 "2026-04-06T07:30:10Z")
Raised a a couple of tickets with the support team also filled the contact us form. We had a communication going on with your team. for a while but did not get the outcome. Let me know what details you need from me. T… --- ## [Request for Extended RTMS API Access – University Project](https://devforum.zoom.us/t/request-for-extended-rtms-api-access-university-project/142629)
**Author:** [@baris](https://devforum.zoom.us/u/baris)\ **Replies:** 2\ **Last updated:** [April 2, 2026, 4:27pm UTC](https://devforum.zoom.us/t/request-for-extended-rtms-api-access-university-project/142629 "2026-04-02T16:27:16Z")
Hello, Our team is developing PARSE, a university project with a core dependency on Zoom’s RTMS API. We were recently unable to access RTMS and understand it may have been closed or restricted. We would greatly apprec… --- ## [How To Enable RTMS for my account](https://devforum.zoom.us/t/how-to-enable-rtms-for-my-account/142626)
**Author:** [@Amit11](https://devforum.zoom.us/u/Amit11)\ **Replies:** 3\ **Last updated:** [March 31, 2026, 6:54pm UTC](https://devforum.zoom.us/t/how-to-enable-rtms-for-my-account/142626 "2026-03-31T18:54:35Z")
Hi, I am currently a Zoom Workplace Basic user and am working on a POC of integrating RTMS (Real-time Media Streaming) into my application so that I can capture the live meeting transcripts and provide live AI support t… --- ## [How to enable RTMS (Real-Time Media Streams) on Business account?](https://devforum.zoom.us/t/how-to-enable-rtms-real-time-media-streams-on-business-account/142486)
**Author:** [@bvv4ik](https://devforum.zoom.us/u/bvv4ik)\ **Replies:** 4\ **Last updated:** [March 26, 2026, 6:28pm UTC](https://devforum.zoom.us/t/how-to-enable-rtms-real-time-media-streams-on-business-account/142486 "2026-03-26T18:28:01Z")
Hi @chunsiong.zoom, I’m an admin of a Zoom Business account (10 licenses, custom domain) and I need to enable RTMS for building a real-time transcription integration (Deepgram STT). The option “Allow apps to access mee… --- ## [Individual streams rejected by Zoom media server](https://devforum.zoom.us/t/individual-streams-rejected-by-zoom-media-server/142540)
**Author:** [@BrianCassingena](https://devforum.zoom.us/u/BrianCassingena)\ **Replies:** 5\ **Last updated:** [March 25, 2026, 1:51am UTC](https://devforum.zoom.us/t/individual-streams-rejected-by-zoom-media-server/142540 "2026-03-25T01:51:15Z")
Help needed: I am encountering an error with RTMS individual streams not being processed individually: data\_opt: 2 (VIDEO\_INDIVIDUAL\_STREAM) was rejected by Zoom’s media server during DATA\_HANDSHAKE\_REQ Do we need to up… --- ## [Media handshake response status\_code 22 \[INVALID\_MEDIA\_AUDIO\_CODEC\]](https://devforum.zoom.us/t/media-handshake-response-status-code-22-invalid-media-audio-codec/142568)
**Author:** [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Replies:** 0\ **Last updated:** [March 24, 2026, 10:41am UTC](https://devforum.zoom.us/t/media-handshake-response-status-code-22-invalid-media-audio-codec/142568 "2026-03-24T10:41:10Z")
If you are getting status\_code : 22 when trying to connect to RTMS Media Server, do note that your content\_type needs to be 2 for the audio section. {"msg\_type":4,"payload\_encrypted":false,"protocol\_version":1,"reason":… --- ## [Unable to correctly identify RTMS speaker streams](https://devforum.zoom.us/t/unable-to-correctly-identify-rtms-speaker-streams/142394)
**Author:** [@BrianCassingena](https://devforum.zoom.us/u/BrianCassingena)\ **Replies:** 3\ **Last updated:** [March 15, 2026, 3:41pm UTC](https://devforum.zoom.us/t/unable-to-correctly-identify-rtms-speaker-streams/142394 "2026-03-15T15:41:29Z")
Hi guys, I am building a Zoom calling app that feeds real time transcripts back to the app during a call, I am using Attendee in my stack but the streams coming out of attendee are all being labeled as ‘unknown’. But I … --- ## [Request to enable RTMS read meeting audio and transcript for my account](https://devforum.zoom.us/t/request-to-enable-rtms-read-meeting-audio-and-transcript-for-my-account/142293)
**Author:** [@Charles10](https://devforum.zoom.us/u/Charles10)\ **Replies:** 1\ **Last updated:** [March 9, 2026, 11:18pm UTC](https://devforum.zoom.us/t/request-to-enable-rtms-read-meeting-audio-and-transcript-for-my-account/142293 "2026-03-09T23:18:27Z")
Hello, More than a week ago, I filled out the form to request access to RTMS. I haven’t got any reply to this date. Could anyone please help me with this? I need access to RTMS features, specifically live audio stream a… --- ## [Enable RTMS for organization](https://devforum.zoom.us/t/enable-rtms-for-organization/135181)
**Author:** [@BharadwajVarma](https://devforum.zoom.us/u/BharadwajVarma)\ **Replies:** 47\ **Last updated:** [March 9, 2026, 11:18pm UTC](https://devforum.zoom.us/t/enable-rtms-for-organization/135181 "2026-03-09T23:18:21Z")
Hi all, We need to get RTMS enabled for our organization. Can someone from the staff PM us with details to get this enabled. Im unable to pm any staff so far. --- ## [Does startRTMS() require the meeting host to have a paid (Pro/Licensed) Zoom plan?](https://devforum.zoom.us/t/does-startrtms-require-the-meeting-host-to-have-a-paid-pro-licensed-zoom-plan/142303)
**Author:** [@AhmetA](https://devforum.zoom.us/u/AhmetA)\ **Replies:** 1\ **Last updated:** [March 5, 2026, 12:40am UTC](https://devforum.zoom.us/t/does-startrtms-require-the-meeting-host-to-have-a-paid-pro-licensed-zoom-plan/142303 "2026-03-05T00:40:25Z")
We have an In-Meeting Zoom App that uses RTMS (startRTMS via Zoom Apps SDK). The app works perfectly for Licensed/Pro meeting hosts, but fails with “App could not reach meeting content” error for Basic/Free account hosts… --- ## [RTMS behavior differences between App Auto-Start vs manually starting RTMS via API](https://devforum.zoom.us/t/rtms-behavior-differences-between-app-auto-start-vs-manually-starting-rtms-via-api/140368)
**Author:** [@Bill3](https://devforum.zoom.us/u/Bill3)\ **Replies:** 3\ **Last updated:** [March 3, 2026, 9:16pm UTC](https://devforum.zoom.us/t/rtms-behavior-differences-between-app-auto-start-vs-manually-starting-rtms-via-api/140368 "2026-03-03T21:16:51Z")
Issue: Manually starting RTMS only works when the Host is the first to join (an instance of) the Meeting. If a Participant (non-Host) joins the meeting first, RTMS doesn’t start. Details: We have a User Manged Gener… --- ## [RTMS transcript stops for Zoom Workplace user, after choosing "Switch to phone audio" and dialing in with a Participant ID, without leaving computer audio](https://devforum.zoom.us/t/rtms-transcript-stops-for-zoom-workplace-user-after-choosing-switch-to-phone-audio-and-dialing-in-with-a-participant-id-without-leaving-computer-audio/142281)
**Author:** [@Bill3](https://devforum.zoom.us/u/Bill3)\ **Replies:** 0\ **Last updated:** [March 3, 2026, 8:42pm UTC](https://devforum.zoom.us/t/rtms-transcript-stops-for-zoom-workplace-user-after-choosing-switch-to-phone-audio-and-dialing-in-with-a-participant-id-without-leaving-computer-audio/142281 "2026-03-03T20:42:59Z")
We have a Zoom App that receives Meeting and RTMS webhooks, and manually starts RTMS for select meetings. Scenario: User X connects to a meeting, using Zoom Workplace, with the RTMS transcript enabled. User X joins th… --- ## [RTMS starts then immediately stops with stop\_reason 18 in developer account, but does not start at all in external free account](https://devforum.zoom.us/t/rtms-starts-then-immediately-stops-with-stop-reason-18-in-developer-account-but-does-not-start-at-all-in-external-free-account/142247)
**Author:** [@Thodoris](https://devforum.zoom.us/u/Thodoris)\ **Replies:** 6\ **Last updated:** [March 3, 2026, 3:39pm UTC](https://devforum.zoom.us/t/rtms-starts-then-immediately-stops-with-stop-reason-18-in-developer-account-but-does-not-start-at-all-in-external-free-account/142247 "2026-03-03T15:39:26Z")
Hi Zoom team, We are currently in a beta testing phase with our Zoom Production app and have received approval to share the authorization URL with external users. As part of this phase, we are testing integration of Rea… --- ## [RTMS app stopped working](https://devforum.zoom.us/t/rtms-app-stopped-working/142139)
**Author:** [@Gulnaz](https://devforum.zoom.us/u/Gulnaz)\ **Replies:** 1\ **Last updated:** [February 27, 2026, 12:20am UTC](https://devforum.zoom.us/t/rtms-app-stopped-working/142139 "2026-02-27T00:20:27Z")
I have a General OAuth app with RTMS integration that was working fine ~2 weeks ago, but has suddenly stopped working with no changes on my side. Symptoms: When starting a meeting, I get the error: “Your app could no… --- ## [Restricting RTMS app access and querying meeting metadata](https://devforum.zoom.us/t/restricting-rtms-app-access-and-querying-meeting-metadata/142143)
**Author:** [@ocean](https://devforum.zoom.us/u/ocean)\ **Replies:** 1\ **Last updated:** [February 27, 2026, 12:19am UTC](https://devforum.zoom.us/t/restricting-rtms-app-access-and-querying-meeting-metadata/142143 "2026-02-27T00:19:42Z")
Hi there, I understand that RTMS features are only available to user-level apps, and I have the following queries: We intend to limit the use of this app to a specific group of users within our organization. If we pub… --- ## [Request for RTMS enablement - no webhook events after startRTMS returns Success](https://devforum.zoom.us/t/request-for-rtms-enablement-no-webhook-events-after-startrtms-returns-success/142145)
**Author:** [@bmandeberg](https://devforum.zoom.us/u/bmandeberg)\ **Replies:** 0\ **Last updated:** [February 26, 2026, 2:47am UTC](https://devforum.zoom.us/t/request-for-rtms-enablement-no-webhook-events-after-startrtms-returns-success/142145 "2026-02-26T02:47:17Z")
Hi Zoom team, We’ve built an RTMS integration for real-time meeting transcription and have everything configured and deployed, but the meeting.rtms\_started webhook never fires. What we’re seeing: startRTMS() via the … --- ## [Enable RMTS access for my account ](https://devforum.zoom.us/t/enable-rmts-access-for-my-account/142098)
**Author:** [@AndreyU](https://devforum.zoom.us/u/AndreyU)\ **Replies:** 3\ **Last updated:** [February 24, 2026, 9:52pm UTC](https://devforum.zoom.us/t/enable-rmts-access-for-my-account/142098 "2026-02-24T21:52:03Z")
Hi Zoom team, I’m building a meeting assistant using the Arlo Meeting Assistant starter kit and would like to request RTMS access for development and testing. Account email: austyuzh@cern.ch Use case: Building a real… --- ## [Open source API for simplifying RTMS](https://devforum.zoom.us/t/open-source-api-for-simplifying-rtms/141968)
**Author:** [@noah.duncan](https://devforum.zoom.us/u/noah.duncan)\ **Replies:** 0\ **Last updated:** [February 17, 2026, 5:49pm UTC](https://devforum.zoom.us/t/open-source-api-for-simplifying-rtms/141968 "2026-02-17T17:49:30Z")
Hi everyone, my name’s Noah and I maintain Attendee, a free open source API that makes it easy to extract recordings and transcripts from meetings. We recently launched beta support for RTMS. When you receive the meetin… --- ## [RTMS media server SSL certificates — is disabling verification the intended approach?](https://devforum.zoom.us/t/rtms-media-server-ssl-certificates-is-disabling-verification-the-intended-approach/141923)
**Author:** [@Hemanth2](https://devforum.zoom.us/u/Hemanth2)\ **Replies:** 1\ **Last updated:** [February 16, 2026, 3:44am UTC](https://devforum.zoom.us/t/rtms-media-server-ssl-certificates-is-disabling-verification-the-intended-approach/141923 "2026-02-16T03:44:19Z")
All official RTMS reference SDKs (Node.js, Python) disable SSL certificate verification when connecting to RTMS media servers. Is this the recommended/required approach, or is there a CA certificate or trust chain we sho… --- ## [Identifying speaker in onAudio Metadata no longer works](https://devforum.zoom.us/t/identifying-speaker-in-onaudio-metadata-no-longer-works/141535)
**Author:** [@Canary\_Speech](https://devforum.zoom.us/u/Canary_Speech)\ **Replies:** 12\ **Last updated:** [February 3, 2026, 6:29pm UTC](https://devforum.zoom.us/t/identifying-speaker-in-onaudio-metadata-no-longer-works/141535 "2026-02-03T18:29:21Z")
Help! I have a zoom app working with @zoom/sdk 0.0.2 and just tried to upgrade to @zoom/sdk 1.0.1 I had to add duration and frameSize to my audio params: const audioParams: AudioParams = { channel: rtms.AudioCha… --- ## [Why RTMS Send only ENGLISH Trnscription?](https://devforum.zoom.us/t/why-rtms-send-only-english-trnscription/141462)
**Author:** [@ariel1](https://devforum.zoom.us/u/ariel1)\ **Replies:** 2\ **Last updated:** [January 27, 2026, 12:05am UTC](https://devforum.zoom.us/t/why-rtms-send-only-english-trnscription/141462 "2026-01-27T00:05:45Z")
I just got the scoops to work with (thanks :slight\_smile: but I need the transcript recived in other languages then just English. is it possible? --- ## [How to rename a participant using the Zoom Apps SDK?](https://devforum.zoom.us/t/how-to-rename-a-participant-using-the-zoom-apps-sdk/141482)
**Author:** [@Ernst](https://devforum.zoom.us/u/Ernst)\ **Replies:** 2\ **Last updated:** [January 24, 2026, 8:41pm UTC](https://devforum.zoom.us/t/how-to-rename-a-participant-using-the-zoom-apps-sdk/141482 "2026-01-24T20:41:03Z")
My app has various AI agents participating. I want to be transparent and display the name of the agent currently active on the host computer. How can I do this? Any particluar scope/API I need to activate? FYI: callZoom… --- ## [Access to Zoom RTMS C SDK Files](https://devforum.zoom.us/t/access-to-zoom-rtms-c-sdk-files/141277)
**Author:** [@ZaidwithSimform](https://devforum.zoom.us/u/ZaidwithSimform)\ **Replies:** 3\ **Last updated:** [January 20, 2026, 8:58pm UTC](https://devforum.zoom.us/t/access-to-zoom-rtms-c-sdk-files/141277 "2026-01-20T20:58:10Z")
Access to Zoom RTMS C SDK Files: We require the RTMS C SDK files to integrate with our Python FastAPI application. Auto-start Apps Configuration Issue: We are unable to add our application to “Auto-start apps that a… --- ## [Accepted Zoom RTMS dev paackagreement, but app is still in review](https://devforum.zoom.us/t/accepted-zoom-rtms-dev-paackagreement-but-app-is-still-in-review/140351)
**Author:** [@gauthambh](https://devforum.zoom.us/u/gauthambh)\ **Replies:** 10\ **Last updated:** [January 16, 2026, 6:51pm UTC](https://devforum.zoom.us/t/accepted-zoom-rtms-dev-paackagreement-but-app-is-still-in-review/140351 "2026-01-16T18:51:21Z")
We have accepted the Zoom RTMS agreement and are ready for launch. The zoom app is still under review for a long time hampering our efforts to get it live under production, even though functionalities work as expected. … --- ## [RTMS connects to the meeting then immediately interrupted with reason 43](https://devforum.zoom.us/t/rtms-connects-to-the-meeting-then-immediately-interrupted-with-reason-43/140363)
**Author:** [@AhmetA](https://devforum.zoom.us/u/AhmetA)\ **Replies:** 5\ **Last updated:** [January 16, 2026, 5:27pm UTC](https://devforum.zoom.us/t/rtms-connects-to-the-meeting-then-immediately-interrupted-with-reason-43/140363 "2026-01-16T17:27:13Z")
Hi, I was be able to test the RTMS previous months, perfectly working and able to receive the audio stream from zoom. I’m still successfully connected to the zoom rtms but it instantly interrupted. Got reason 43. I hav… --- ## [Getting Transcript Scope for RTMS](https://devforum.zoom.us/t/getting-transcript-scope-for-rtms/140520)
**Author:** [@Zaqi](https://devforum.zoom.us/u/Zaqi)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 5:21pm UTC](https://devforum.zoom.us/t/getting-transcript-scope-for-rtms/140520 "2026-01-14T17:21:08Z")
Hi I want to build an app/bot, that can join a meeting and getting the transcript. I already applied for the RTMS transcript scope to be available for my pro account. But still dont get approval until now already 5 busin… [Previous page](https://devforum.zoom.us/c/rtms/99.md?page=3) [Next page](https://devforum.zoom.us/c/rtms/99.md?page=5)