# Realtime Media Streams **URL:** https://devforum.zoom.us/c/rtms/99.md?page=6 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 7 --- ## [Issue with missing meeting\_uuid in meeting.rtms\_started webhook](https://devforum.zoom.us/t/issue-with-missing-meeting-uuid-in-meeting-rtms-started-webhook/137703)
**Author:** [@Jani](https://devforum.zoom.us/u/Jani)\ **Replies:** 1\ **Last updated:** [September 29, 2025, 8:59pm UTC](https://devforum.zoom.us/t/issue-with-missing-meeting-uuid-in-meeting-rtms-started-webhook/137703 "2025-09-29T20:59:26Z")
Hi, I have created a webhook to receive the meeting.rtms\_started event data. Sometimes it works as expected, and I receive the meeting\_uuid, rtms\_stream\_id, and server\_urls properties. Other times, the meeting\_uuid pro… --- ## [Zoom RTMS SDK - application types problem](https://devforum.zoom.us/t/zoom-rtms-sdk-application-types-problem/137684)
**Author:** [@Jani](https://devforum.zoom.us/u/Jani)\ **Replies:** 2\ **Last updated:** [September 26, 2025, 9:26pm UTC](https://devforum.zoom.us/t/zoom-rtms-sdk-application-types-problem/137684 "2025-09-26T21:26:40Z")
Hi, I have created Zoom General app which I use with autostart and Zoom RTMS SDK. The capture of meeting audio works OK. I send audio to custom transcription service and after receiving transcription i would like to se… --- ## [Implementing a frontend](https://devforum.zoom.us/t/implementing-a-frontend/137587)
**Author:** [@Jonah](https://devforum.zoom.us/u/Jonah)\ **Replies:** 1\ **Last updated:** [September 23, 2025, 4:07am UTC](https://devforum.zoom.us/t/implementing-a-frontend/137587 "2025-09-23T04:07:03Z")
I’m curious if anyone has built some form of transcription/translation app using the new RTMS endpoints. How did you create the front-end or return the translation/transcriptions back to the users within the meeting? I d… --- ## [Zoom RTMS SDK - Closed caption support](https://devforum.zoom.us/t/zoom-rtms-sdk-closed-caption-support/137536)
**Author:** [@Jani](https://devforum.zoom.us/u/Jani)\ **Replies:** 3\ **Last updated:** [September 22, 2025, 8:56pm UTC](https://devforum.zoom.us/t/zoom-rtms-sdk-closed-caption-support/137536 "2025-09-22T20:56:09Z")
Is it possible to send closed captions to a Zoom meeting with the use of RTMS SDK? If possible, is there also a way to use custom websocket connection with right handshake followed by message? Thanx --- ## [Clarification on Webhook Validation with Zoom RTM SDK](https://devforum.zoom.us/t/clarification-on-webhook-validation-with-zoom-rtm-sdk/137357)
**Author:** [@lingolet](https://devforum.zoom.us/u/lingolet)\ **Replies:** 2\ **Last updated:** [September 22, 2025, 4:22pm UTC](https://devforum.zoom.us/t/clarification-on-webhook-validation-with-zoom-rtm-sdk/137357 "2025-09-22T16:22:21Z")
We are currently integrating Zoom RTM Webhooks into our application and have encountered an issue with the validation process. Zoom requires a single webhook URL that is used for two purposes: Validation – Zoom sends… --- ## [Aug27 Office Hours followup: Quickstart app not appearing in auto-start apps list](https://devforum.zoom.us/t/aug27-office-hours-followup-quickstart-app-not-appearing-in-auto-start-apps-list/136953)
**Author:** [@tuzki](https://devforum.zoom.us/u/tuzki)\ **Replies:** 8\ **Last updated:** [September 22, 2025, 11:58am UTC](https://devforum.zoom.us/t/aug27-office-hours-followup-quickstart-app-not-appearing-in-auto-start-apps-list/136953 "2025-09-22T11:58:32Z")
Hello, Thanks for an informative and welcoming Office Hours session earlier today! I got verbal confirmation that RTMS was enabled for my account during the Office Hours. However, I still have not been able to complete… --- ## [RTMS Account Access](https://devforum.zoom.us/t/rtms-account-access/137331)
**Author:** [@AnNguyen12](https://devforum.zoom.us/u/AnNguyen12)\ **Replies:** 1\ **Last updated:** [September 15, 2025, 2:31pm UTC](https://devforum.zoom.us/t/rtms-account-access/137331 "2025-09-15T14:31:04Z")
Hello Support Team, We are writing to request the activation of the RTMS feature for our account. Account ID: 5133373954 We have already completed and submitted the required application form. Could you please proceed … --- ## [Zoom RTMS - Tech Questions](https://devforum.zoom.us/t/zoom-rtms-tech-questions/137226)
**Author:** [@gauthambh](https://devforum.zoom.us/u/gauthambh)\ **Replies:** 6\ **Last updated:** [September 14, 2025, 2:48am UTC](https://devforum.zoom.us/t/zoom-rtms-tech-questions/137226 "2025-09-14T02:48:16Z")
How can we clean up and send the audio and transcript info we have from the websocket calls, if suddenly the conversation got cut off? How can we seamlessly re-enable the connection once it is cut off and the user j… --- ## [How does H264 Video stream behave when the rtms app is paused and resumed?](https://devforum.zoom.us/t/how-does-h264-video-stream-behave-when-the-rtms-app-is-paused-and-resumed/136941)
**Author:** [@noah.duncan](https://devforum.zoom.us/u/noah.duncan)\ **Replies:** 6\ **Last updated:** [September 9, 2025, 7:42am UTC](https://devforum.zoom.us/t/how-does-h264-video-stream-behave-when-the-rtms-app-is-paused-and-resumed/136941 "2025-09-09T07:42:43Z")
We’re writing code that processes the raw H264 video frames and seeing some odd behavior when the RTMS app is paused, then resumed. Trying to determine if this is an issue with our code or if it is inherent to how the H2… --- ## [Inquiries about multilingualism in RTMS](https://devforum.zoom.us/t/inquiries-about-multilingualism-in-rtms/137162)
**Author:** [@hochoel](https://devforum.zoom.us/u/hochoel)\ **Replies:** 1\ **Last updated:** [September 9, 2025, 7:39am UTC](https://devforum.zoom.us/t/inquiries-about-multilingualism-in-rtms/137162 "2025-09-09T07:39:14Z")
I’m conducting a meeting in Korean, but for a while after the RTMS connection, the text is only delivered in English, and then at some point it’s delivered in Korean. I think it’s probably the moment when the model ident… --- ## [After requesting RTMS activation, my forum account was deleted](https://devforum.zoom.us/t/after-requesting-rtms-activation-my-forum-account-was-deleted/137063)
**Author:** [@hochoel](https://devforum.zoom.us/u/hochoel)\ **Replies:** 1\ **Last updated:** [September 3, 2025, 4:30pm UTC](https://devforum.zoom.us/t/after-requesting-rtms-activation-my-forum-account-was-deleted/137063 "2025-09-03T16:30:07Z")
After requesting RTMS activation, my forum account was deleted. So I’m reposting with a different account. If error code 40316 occurs, does that mean RTMS wasn’t activated? And why were my posts suddenly hidden and my ac… --- ## [After requesting RTMS activation, my forum account was deleted.](https://devforum.zoom.us/t/after-requesting-rtms-activation-my-forum-account-was-deleted/137061)
**Author:** [@hochoel](https://devforum.zoom.us/u/hochoel)\ **Replies:** 1\ **Last updated:** [September 3, 2025, 4:28pm UTC](https://devforum.zoom.us/t/after-requesting-rtms-activation-my-forum-account-was-deleted/137061 "2025-09-03T16:28:33Z")
After requesting RTMS activation, my forum account was deleted. So I’m reposting with a different account. If error code 40316 occurs, does that mean RTMS wasn’t activated? And why were my posts suddenly hidden and my ac… --- ## [Is RTMS access only available for licensed accounts?](https://devforum.zoom.us/t/is-rtms-access-only-available-for-licensed-accounts/135985)
**Author:** [@zrbreak](https://devforum.zoom.us/u/zrbreak)\ **Replies:** 10\ **Last updated:** [August 29, 2025, 10:09pm UTC](https://devforum.zoom.us/t/is-rtms-access-only-available-for-licensed-accounts/135985 "2025-08-29T22:09:50Z")
I’d like to explore using RTMS for a proof-of-concept project that my team could potentially leverage. Unfortunately, the company-provided Zoom account doesn’t have API access enabled, so I was hoping to test it first wi… --- ## [Intermittent Corruption/Pixelation in Raw h.264 Video Stream from Zoom RTMS](https://devforum.zoom.us/t/intermittent-corruption-pixelation-in-raw-h-264-video-stream-from-zoom-rtms/136027)
**Author:** [@BharadwajVarma](https://devforum.zoom.us/u/BharadwajVarma)\ **Replies:** 5\ **Last updated:** [August 29, 2025, 6:51am UTC](https://devforum.zoom.us/t/intermittent-corruption-pixelation-in-raw-h-264-video-stream-from-zoom-rtms/136027 "2025-08-29T06:51:31Z")
Hi All, We are currently implementing a solution using Zoom’s RTMS service and are running into an issue with the integrity of the raw video data. What’s Working: We have successfully set up our application based on th… --- ## [Enable Rtms feature read transcript for my Team](https://devforum.zoom.us/t/enable-rtms-feature-read-transcript-for-my-team/136924)
**Author:** [@Muhammad13](https://devforum.zoom.us/u/Muhammad13)\ **Replies:** 4\ **Last updated:** [August 28, 2025, 5:17pm UTC](https://devforum.zoom.us/t/enable-rtms-feature-read-transcript-for-my-team/136924 "2025-08-28T17:17:05Z")
Hello, I need to get RTMS enabled for my Team . Can anyone please help me with this? I already filled out the form, and its been a week , but I didn’t get a reply. Enable it for this account please unnonn2701+100@gma… --- ## [Enable RTMS for team](https://devforum.zoom.us/t/enable-rtms-for-team/136872)
**Author:** [@John6](https://devforum.zoom.us/u/John6)\ **Replies:** 2\ **Last updated:** [August 27, 2025, 7:03pm UTC](https://devforum.zoom.us/t/enable-rtms-for-team/136872 "2025-08-27T19:03:26Z")
Hello, I need to get RTMS enabled for my organization. Can someone from the developer staff please help me with this? I already filled out the sales form, about 3+ weeks ago, but I haven’t had a reply. Much appreciate… --- ## [Existing app in beta suddenly can't see meeting content](https://devforum.zoom.us/t/existing-app-in-beta-suddenly-cant-see-meeting-content/136794)
**Author:** [@pranavgupta](https://devforum.zoom.us/u/pranavgupta)\ **Replies:** 2\ **Last updated:** [August 27, 2025, 5:05pm UTC](https://devforum.zoom.us/t/existing-app-in-beta-suddenly-cant-see-meeting-content/136794 "2025-08-27T17:05:12Z")
Hi I have an app built on RTMS that was working till yesterday. I made some changes and installed it again, and now the meeting content scopes like audio, transcript, video are gone. Now the app no longer sends the RTMS… --- ## [RTMS access - approval time](https://devforum.zoom.us/t/rtms-access-approval-time/136268)
**Author:** [@davidgarthe](https://devforum.zoom.us/u/davidgarthe)\ **Replies:** 5\ **Last updated:** [August 18, 2025, 7:29pm UTC](https://devforum.zoom.us/t/rtms-access-approval-time/136268 "2025-08-18T19:29:37Z")
I’ve filled out the form (Zoom Realtime Media Streams | Zoom) a few days ago to request access for a plugin we’re building. Can someone give me an idea how long it takes to receive approval? We have a PRO account if tha… --- ## [RTMS Webhook request mismatch](https://devforum.zoom.us/t/rtms-webhook-request-mismatch/136449)
**Author:** [@Guy3](https://devforum.zoom.us/u/Guy3)\ **Replies:** 2\ **Last updated:** [August 14, 2025, 7:02am UTC](https://devforum.zoom.us/t/rtms-webhook-request-mismatch/136449 "2025-08-14T07:02:03Z")
Hello Everybody, I am trying to set up RTMS for the first time and when trying to validate with my webhook server i am getting a weird error. Zoom is sending a GET request with the following structure: /?code=…. While… --- ## [RTMS: Not receiving Signaling handshake response for some meetings](https://devforum.zoom.us/t/rtms-not-receiving-signaling-handshake-response-for-some-meetings/136402)
**Author:** [@davej](https://devforum.zoom.us/u/davej)\ **Replies:** 1\ **Last updated:** [August 13, 2025, 2:25am UTC](https://devforum.zoom.us/t/rtms-not-receiving-signaling-handshake-response-for-some-meetings/136402 "2025-08-13T02:25:35Z")
We, at times, do not receive signaling handshake responses after initial. We wait for 5 seconds to receive this message after sending the signaling handshake request. To be sure, we know the following: We initiate a c… --- ## [Testing RTMS app: can't find zoomSDK](https://devforum.zoom.us/t/testing-rtms-app-cant-find-zoomsdk/136361)
**Author:** [@aseem2](https://devforum.zoom.us/u/aseem2)\ **Replies:** 3\ **Last updated:** [August 12, 2025, 4:47am UTC](https://devforum.zoom.us/t/testing-rtms-app-cant-find-zoomsdk/136361 "2025-08-12T04:47:14Z")
I am building an RTMS app based on the zoom GitHub repo. Got the app loaded up on my zoom client (that worked flawlessly) but when the app loads up I get the following error I looked the developer console and I see t… --- ## [Cannot receive user\_id other than 0](https://devforum.zoom.us/t/cannot-receive-user-id-other-than-0/136239)
**Author:** [@user109](https://devforum.zoom.us/u/user109)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 8:12am UTC](https://devforum.zoom.us/t/cannot-receive-user-id-other-than-0/136239 "2025-08-08T08:12:06Z")
I am currently receiving RTMS with python as below, but I am unable to retrieve user\_id other than 0 even though there’s only one person speaking in the meeting. if msg\["msg\_type"\] == 14: # Audio data message … --- ## [My rtms client connects successfully but then immediately disconnects with stop reason 18](https://devforum.zoom.us/t/my-rtms-client-connects-successfully-but-then-immediately-disconnects-with-stop-reason-18/135899)
**Author:** [@bbodien](https://devforum.zoom.us/u/bbodien)\ **Replies:** 5\ **Last updated:** [August 5, 2025, 9:30am UTC](https://devforum.zoom.us/t/my-rtms-client-connects-successfully-but-then-immediately-disconnects-with-stop-reason-18/135899 "2025-08-05T09:30:02Z")
I have an rtms zoom app to console log transcripts, which works fine locally via ngrok. Once I deploy it to AWS ECS, I’ve got an issue where the rtms client connects succesfully, and then immediately gets a webhook even… --- ## [Segmentation Fault When Using @zoom/rtms SDK — Crashes After the client.join()](https://devforum.zoom.us/t/segmentation-fault-when-using-zoom-rtms-sdk-crashes-after-the-client-join/135958)
**Author:** [@Hassan5](https://devforum.zoom.us/u/Hassan5)\ **Replies:** 1\ **Last updated:** [August 5, 2025, 4:04am UTC](https://devforum.zoom.us/t/segmentation-fault-when-using-zoom-rtms-sdk-crashes-after-the-client-join/135958 "2025-08-05T04:04:04Z")
I’m using the Zoom RTMS SDK (@zoom/rtms) in a Node.js app following the rtms-quickstart-js repo. My app receives the meeting.rtms\_started webhook, but it segfaults immediately after calling client.join(payload), even if … --- ## [Zoom RTMS: Consistently Receiving JPEGs for Screenshare, Unable to Trigger Video Stream (h.264)](https://devforum.zoom.us/t/zoom-rtms-consistently-receiving-jpegs-for-screenshare-unable-to-trigger-video-stream-h-264/136028)
**Author:** [@BharadwajVarma](https://devforum.zoom.us/u/BharadwajVarma)\ **Replies:** 1\ **Last updated:** [August 4, 2025, 3:51pm UTC](https://devforum.zoom.us/t/zoom-rtms-consistently-receiving-jpegs-for-screenshare-unable-to-trigger-video-stream-h-264/136028 "2025-08-04T15:51:38Z")
Hi All, We are actively developing with Zoom’s RTMS and have a question regarding the data format for the screenshare stream. Current Status: Our integration is working well for audio and user camera video. For screens… --- ## [Zoom RTMS Multiple Participant Video Feed](https://devforum.zoom.us/t/zoom-rtms-multiple-participant-video-feed/135550)
**Author:** [@zoom40erience](https://devforum.zoom.us/u/zoom40erience)\ **Replies:** 8\ **Last updated:** [August 4, 2025, 5:36am UTC](https://devforum.zoom.us/t/zoom-rtms-multiple-participant-video-feed/135550 "2025-08-04T05:36:19Z")
How do I enable the Simultaneous Multiple Participant Video Feed using Zoom RTMS?? --- ## [\[Auto-Start\] Cannot enable auto-start for my user](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366)
**Author:** [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Replies:** 5\ **Last updated:** [July 21, 2025, 4:29pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366 "2025-07-21T16:29:15Z")
I have completed the steps in the developer doc to create a general app and configure the oauth. The oauth workflow is working. When I tried to enable the RTMS Auto-Start feature for my user, the “Confirm” button on the… --- ## [Zoom RTMS C SDK files](https://devforum.zoom.us/t/zoom-rtms-c-sdk-files/131656)
**Author:** [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Replies:** 1\ **Last updated:** [July 21, 2025, 4:25pm UTC](https://devforum.zoom.us/t/zoom-rtms-c-sdk-files/131656 "2025-07-21T16:25:27Z")
For CI/CD, I’m planning to build zoom/rtms locally from source: https://github.com/zoom/rtms?tab=readme-ov-file#building-from-source. Since it requires the Zoom RTMS C SDK files, may I obtain the access to download them? … --- ## [Not receiving any media streams when running sample app](https://devforum.zoom.us/t/not-receiving-any-media-streams-when-running-sample-app/132324)
**Author:** [@noah.duncan](https://devforum.zoom.us/u/noah.duncan)\ **Replies:** 2\ **Last updated:** [July 21, 2025, 4:21pm UTC](https://devforum.zoom.us/t/not-receiving-any-media-streams-when-running-sample-app/132324 "2025-07-21T16:21:30Z")
I’m running the sample app here: https://github.com/zoom/rtms-developer-preview-js It appears to work successfully, but no media data is ever received. It gets meeting.rtms\_stopped after about 30 seconds of running. Th… --- ## [@zoom/rtms SDK: onVideoData is not called](https://devforum.zoom.us/t/zoom-rtms-sdk-onvideodata-is-not-called/131519)
**Author:** [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Replies:** 3\ **Last updated:** [July 21, 2025, 4:19pm UTC](https://devforum.zoom.us/t/zoom-rtms-sdk-onvideodata-is-not-called/131519 "2025-07-21T16:19:48Z")
onAudioData is called but onVideoData is not called in the following code: import rtms from "@zoom/rtms"; rtms.onWebhookEvent(({event, payload}) =\> { console.log(event, payload) if (event !== "meeting.rtms\_st… [Previous page](https://devforum.zoom.us/c/rtms/99.md?page=5) [Next page](https://devforum.zoom.us/c/rtms/99.md?page=7)