# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=12

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**Page:** 13

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## [How to use Zoom AI Companion Summary with UI Toolkit (Video SDK)?](https://devforum.zoom.us/t/how-to-use-zoom-ai-companion-summary-with-ui-toolkit-video-sdk/134106)

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**Author:** [@jeff9](https://devforum.zoom.us/u/jeff9)\
**Replies:** 6\
**Last updated:** [July 15, 2025, 3:24pm UTC](https://devforum.zoom.us/t/how-to-use-zoom-ai-companion-summary-with-ui-toolkit-video-sdk/134106 "2025-07-15T15:24:29Z")

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Hi Zoom Team, I’m using the Zoom UI Toolkit for Web (which uses the Video SDK) to build a custom video experience. I’m interested in leveraging Zoom AI Companion features — especially the Meeting Summary — within this …

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## [Integration of Zoom Video SDK in Epic Hyperspace](https://devforum.zoom.us/t/integration-of-zoom-video-sdk-in-epic-hyperspace/134453)

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**Author:** [@vinaykumar.t](https://devforum.zoom.us/u/vinaykumar.t)\
**Replies:** 11\
**Last updated:** [July 15, 2025, 12:47pm UTC](https://devforum.zoom.us/t/integration-of-zoom-video-sdk-in-epic-hyperspace/134453 "2025-07-15T12:47:12Z")

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Dear Zoom Support Team, I hope this message finds you well. We are using the Zoom Video SDK latest version for our application, and we’ve encountered an issue where the Zoom call is not working as expected when embedde…

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## [Console Error: WebSocket Connection Fails on ZoomSDK 2.2.5](https://devforum.zoom.us/t/console-error-websocket-connection-fails-on-zoomsdk-2-2-5/135245)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 9:14am UTC](https://devforum.zoom.us/t/console-error-websocket-connection-fails-on-zoomsdk-2-2-5/135245 "2025-07-15T09:14:19Z")

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Video SDK Type and Version 2.2.5 Description When using the preview function before joining a meeting, we encountered the following error in the browser console: WebSocket connection to 'wss://wc/media/undefined?type…

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## [Audio lags in video call](https://devforum.zoom.us/t/audio-lags-in-video-call/134567)

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**Author:** [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Replies:** 8\
**Last updated:** [July 15, 2025, 5:50am UTC](https://devforum.zoom.us/t/audio-lags-in-video-call/134567 "2025-07-15T05:50:21Z")

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Hi Team, We’ve recently observed a recurring issue with audio lag during some calls. Specifically, the customer is able to hear the agent, but the agent cannot hear the customer for approximately 45–90 seconds. While th…

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## [Microphone initialization takes too long — retry logic and timeout handling advice](https://devforum.zoom.us/t/microphone-initialization-takes-too-long-retry-logic-and-timeout-handling-advice/135180)

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**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\
**Replies:** 4\
**Last updated:** [July 15, 2025, 4:48am UTC](https://devforum.zoom.us/t/microphone-initialization-takes-too-long-retry-logic-and-timeout-handling-advice/135180 "2025-07-15T04:48:30Z")

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Description I’m encountering a delay when starting the microphone (and sometimes camera) using the Zoom Web Video SDK. It takes a long time to initialize or times out. I suspect the delay might be network-related, but a…

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## [Unexpected session leave shortly after join – audio did not start](https://devforum.zoom.us/t/unexpected-session-leave-shortly-after-join-audio-did-not-start/135244)

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**Author:** [@anhtv](https://devforum.zoom.us/u/anhtv)\
**Replies:** 0\
**Last updated:** [July 15, 2025, 3:54am UTC](https://devforum.zoom.us/t/unexpected-session-leave-shortly-after-join-audio-did-not-start/135244 "2025-07-15T03:54:33Z")

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We encountered an issue where a participant (RECORDING\_BOT) unexpectedly left the session shortly after joining, and audio was not started. According to the Zoom Dashboard: RECORDING\_BOT joined the session at 2025-07-…

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## [Session was still active 20s after the last user left](https://devforum.zoom.us/t/session-was-still-active-20s-after-the-last-user-left/135241)

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**Author:** [@anhtv](https://devforum.zoom.us/u/anhtv)\
**Replies:** 0\
**Last updated:** [July 15, 2025, 3:37am UTC](https://devforum.zoom.us/t/session-was-still-active-20s-after-the-last-user-left/135241 "2025-07-15T03:37:49Z")

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We noticed an unusual session behavior and would like your help to clarify it. According to the Zoom Dashboard: UserA left the session at \[2025-07-14 01:47:10 UTC\]. The last participant (RECORDING\_BOT) left the sessio…

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## [Video SDK 2.2.5: Self rendering video is not working, can anyone tell me what I am doing wrong](https://devforum.zoom.us/t/video-sdk-2-2-5-self-rendering-video-is-not-working-can-anyone-tell-me-what-i-am-doing-wrong/135232)

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**Author:** [@Erik1](https://devforum.zoom.us/u/Erik1)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 3:25am UTC](https://devforum.zoom.us/t/video-sdk-2-2-5-self-rendering-video-is-not-working-can-anyone-tell-me-what-i-am-doing-wrong/135232 "2025-07-15T03:25:56Z")

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I am having trouble rendering the user (self) video for my meeting page for my web app using Video sdk 2.2.5. Can anyone check this code to see what I am doing wrong? src/feature/zoom/video/VideoContainer.tsx ‘use clie…

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## [Waiting Room in UIKit](https://devforum.zoom.us/t/waiting-room-in-uikit/135179)

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**Author:** [@Pramod1](https://devforum.zoom.us/u/Pramod1)\
**Replies:** 2\
**Last updated:** [July 15, 2025, 12:28am UTC](https://devforum.zoom.us/t/waiting-room-in-uikit/135179 "2025-07-15T00:28:11Z")

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Can someone guide me on how we can implement in UI ToolKit?

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## [App crashes when leaving Zoom session using UI Toolkit in Jetpack Compose (NullPointerException in UiToolkitView.cleanup)](https://devforum.zoom.us/t/app-crashes-when-leaving-zoom-session-using-ui-toolkit-in-jetpack-compose-nullpointerexception-in-uitoolkitview-cleanup/135081)

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**Author:** [@DineshSarma](https://devforum.zoom.us/u/DineshSarma)\
**Replies:** 2\
**Last updated:** [July 14, 2025, 9:52pm UTC](https://devforum.zoom.us/t/app-crashes-when-leaving-zoom-session-using-ui-toolkit-in-jetpack-compose-nullpointerexception-in-uitoolkitview-cleanup/135081 "2025-07-14T21:52:16Z")

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Hi Team, I’m using the Zoom UI Toolkit (implementation 'us.zoom.uitoolkit:uitoolkit:2.1.10-1') to implement call functionality in my Android app, which is built using Kotlin and Jetpack Compose. The issue I’m facing is…

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## [Video sdk giving connection failed error](https://devforum.zoom.us/t/video-sdk-giving-connection-failed-error/135000)

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**Author:** [@Sumit2](https://devforum.zoom.us/u/Sumit2)\
**Replies:** 1\
**Last updated:** [July 14, 2025, 4:59pm UTC](https://devforum.zoom.us/t/video-sdk-giving-connection-failed-error/135000 "2025-07-14T16:59:19Z")

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I am using zoom sdk ui toolkit 2.2.0-1 to integrate zoom in my angular web application. I works on local but when I deploy it on test environment it throws connection failed error. This is the config - config: Customi…

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## [Camera/Microphone fails to start or takes too long to initialize](https://devforum.zoom.us/t/camera-microphone-fails-to-start-or-takes-too-long-to-initialize/135040)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 6\
**Last updated:** [July 14, 2025, 7:29am UTC](https://devforum.zoom.us/t/camera-microphone-fails-to-start-or-takes-too-long-to-initialize/135040 "2025-07-14T07:29:02Z")

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Description We’re experiencing issues where some users are unable to successfully start their camera and microphone using the Video SDK. In some cases, users report significantly delayed camera/microphone activation, wh…

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## [Stop Preview Doesn't Clear Frame in 2.2.0](https://devforum.zoom.us/t/stop-preview-doesnt-clear-frame-in-2-2-0/135093)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 1\
**Last updated:** [July 14, 2025, 6:59am UTC](https://devforum.zoom.us/t/stop-preview-doesnt-clear-frame-in-2-2-0/135093 "2025-07-14T06:59:33Z")

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Description When upgrading from version 2.1.0 to version 2.2.0, we encountered the following issue after stopping the camera preview: Previously, when stopping the video preview, the canvas would turn completely black. …

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## [Invalid Session Key Errors and Recording Configuration Failure](https://devforum.zoom.us/t/invalid-session-key-errors-and-recording-configuration-failure/135104)

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**Author:** [@z-ple](https://devforum.zoom.us/u/z-ple)\
**Replies:** 1\
**Last updated:** [July 11, 2025, 9:04pm UTC](https://devforum.zoom.us/t/invalid-session-key-errors-and-recording-configuration-failure/135104 "2025-07-11T21:04:54Z")

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We are using the Video SDK (via UI Toolkit 2.2.0-2) for our online meeting system, which is primarily targeted at Japanese customers. Since last week, we have encountered two unexpected issues with the SDK: Invalid Se…

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## [Screen Sharing Lag Issue – Viewer Experiencing Lag During Screen Share](https://devforum.zoom.us/t/screen-sharing-lag-issue-viewer-experiencing-lag-during-screen-share/135097)

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**Author:** [@devtesting492](https://devforum.zoom.us/u/devtesting492)\
**Replies:** 0\
**Last updated:** [July 11, 2025, 7:58am UTC](https://devforum.zoom.us/t/screen-sharing-lag-issue-viewer-experiencing-lag-during-screen-share/135097 "2025-07-11T07:58:43Z")

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We’ve encountered a performance issue during Zoom screen sharing. When User A shares their screen, User B is able to see the shared content, but it appears laggy and not smooth on User B’s side. You can try replicating …

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## [Discrepancy between the received ConnectionState and the Zoom logs](https://devforum.zoom.us/t/discrepancy-between-the-received-connectionstate-and-the-zoom-logs/135013)

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**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\
**Replies:** 2\
**Last updated:** [July 10, 2025, 2:03pm UTC](https://devforum.zoom.us/t/discrepancy-between-the-received-connectionstate-and-the-zoom-logs/135013 "2025-07-10T14:03:06Z")

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Description Session Id: G18oBgOzQ0Kit4TQjaDNZQ== User Id: 82c96f6c-fa43-4afb-bfb0-1c01d343aaef User have got CONNECTION\_STATE.RECONNECTING, while be in session. But in log file here is ‘Left the meeting’: 03:07:07 A…

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## [Unable to Render Video – Zoom Error Code 206 (active-media-failed)](https://devforum.zoom.us/t/unable-to-render-video-zoom-error-code-206-active-media-failed/134658)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 17\
**Last updated:** [July 10, 2025, 10:54am UTC](https://devforum.zoom.us/t/unable-to-render-video-zoom-error-code-206-active-media-failed/134658 "2025-07-10T10:54:22Z")

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Description Sometimes, we are unable to render video using video-player, and Zoom throws the following error: Error eventType: active-media-failed, data: {message: Oops! Something went wrong. Please close all browsers …

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## [BAA agreement for HIPAA compliance](https://devforum.zoom.us/t/baa-agreement-for-hipaa-compliance/135032)

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**Author:** [@HiroMendoza](https://devforum.zoom.us/u/HiroMendoza)\
**Replies:** 1\
**Last updated:** [July 9, 2025, 10:40pm UTC](https://devforum.zoom.us/t/baa-agreement-for-hipaa-compliance/135032 "2025-07-09T22:40:26Z")

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Hello @michael.zoom If I’m building an app using the Video SDK can my company still have a BAA agreement with Zoom to show that we are HIPAA compliant? I saw that there is a zoom healthcare option that has a BAA agreeme…

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## [How to share screen with flutter\_zoom\_videosdk?](https://devforum.zoom.us/t/how-to-share-screen-with-flutter-zoom-videosdk/135018)

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**Author:** [@Emerson1](https://devforum.zoom.us/u/Emerson1)\
**Replies:** 1\
**Last updated:** [July 9, 2025, 5:33pm UTC](https://devforum.zoom.us/t/how-to-share-screen-with-flutter-zoom-videosdk/135018 "2025-07-09T17:33:41Z")

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Hello I’m working on a feature in my App that requires the screen sharing and I’m not sure about how it really works. To have a preview of this feature I tried to run the Example app from flutter\_zoom\_videosdk (version…

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## [Including Zoom Meeting SDK and Zoom Video SDK in the same Android build](https://devforum.zoom.us/t/including-zoom-meeting-sdk-and-zoom-video-sdk-in-the-same-android-build/134974)

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**Author:** [@mmaitlen](https://devforum.zoom.us/u/mmaitlen)\
**Replies:** 1\
**Last updated:** [July 9, 2025, 5:22pm UTC](https://devforum.zoom.us/t/including-zoom-meeting-sdk-and-zoom-video-sdk-in-the-same-android-build/134974 "2025-07-09T17:22:29Z")

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We currently use Zoom Meeting SDK within our Android tablet application to provide video meetings. We are looking to switch over to Zoom Video SDK, specifically the Flutter version of the library. We’ve tried to include …

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## [Camera Not Displayed Even Though startVideo() Resolves Successfully](https://devforum.zoom.us/t/camera-not-displayed-even-though-startvideo-resolves-successfully/135008)

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**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\
**Replies:** 2\
**Last updated:** [July 9, 2025, 9:24am UTC](https://devforum.zoom.us/t/camera-not-displayed-even-though-startvideo-resolves-successfully/135008 "2025-07-09T09:24:55Z")

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Description startVideo was called successfully, but the rendered video appears black for all participants in the meeting. It seems like the camera stream is not actually being sent to the other users. Browser Console E…

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## [Cloud recording not allowed while on Pay As You Go plan](https://devforum.zoom.us/t/cloud-recording-not-allowed-while-on-pay-as-you-go-plan/114146)

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**Author:** [@NicolasD](https://devforum.zoom.us/u/NicolasD)\
**Replies:** 1\
**Last updated:** [July 8, 2025, 4:21pm UTC](https://devforum.zoom.us/t/cloud-recording-not-allowed-while-on-pay-as-you-go-plan/114146 "2025-07-08T16:21:22Z")

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Video SDK Type and Version @zoom/videosdk v1.11.10 Description We’re using the zoom videosdk to run video interviews. On start of the interview we generate a video SDK JWT token with options: cloud\_recording\_election…

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## [Pricing for zoom video sdk recording module](https://devforum.zoom.us/t/pricing-for-zoom-video-sdk-recording-module/97925)

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**Author:** [@rohit\_zoom](https://devforum.zoom.us/u/rohit_zoom)\
**Replies:** 5\
**Last updated:** [July 7, 2025, 10:59pm UTC](https://devforum.zoom.us/t/pricing-for-zoom-video-sdk-recording-module/97925 "2025-07-07T22:59:22Z")

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Hello, I’m struggling to understand the total pricing for the Video SDK recording module. While the Video SDK pricing seems straightforward, I require guidance on the pricing specifics for the following estimated usage: …

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## [Enabling Cloud Storage for Video SDK account](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517)

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**Author:** [@seanadkinson](https://devforum.zoom.us/u/seanadkinson)\
**Replies:** 3\
**Last updated:** [July 8, 2025, 4:01pm UTC](https://devforum.zoom.us/t/enabling-cloud-storage-for-video-sdk-account/72517 "2025-07-08T16:01:09Z")

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Hi there, I have a Pay-as-you-Go Video SDK account, and it says to Contact Sales to enable Cloud Recording Storage, but they sent me here for clarification. How do I enable Cloud Recording Storage? Do I need to signup…

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## [Cloud Recording Issue with Video SDK - Missing Prerequisite Plan](https://devforum.zoom.us/t/cloud-recording-issue-with-video-sdk-missing-prerequisite-plan/125120)

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**Author:** [@charles3](https://devforum.zoom.us/u/charles3)\
**Replies:** 2\
**Last updated:** [July 8, 2025, 4:07pm UTC](https://devforum.zoom.us/t/cloud-recording-issue-with-video-sdk-missing-prerequisite-plan/125120 "2025-07-08T16:07:17Z")

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Description We’re attempting to enable Cloud Recording in our Video SDK implementation. Based on the documentation, one of the prerequisites is having a Cloud Recording Storage Plan. However, we are unable to find this …

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## [Questions Regarding Upgrade VideoSDK to Versions 2.1.10 and 2.2.0](https://devforum.zoom.us/t/questions-regarding-upgrade-videosdk-to-versions-2-1-10-and-2-2-0/134709)

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**Author:** [@leo\_tristan](https://devforum.zoom.us/u/leo_tristan)\
**Replies:** 3\
**Last updated:** [July 8, 2025, 3:21am UTC](https://devforum.zoom.us/t/questions-regarding-upgrade-videosdk-to-versions-2-1-10-and-2-2-0/134709 "2025-07-08T03:21:39Z")

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Description We are implementing upgrade VideoSDK from 2.1.0 to 2.2.0 but we confusing about this changelog: https://developers.zoom.us/changelog/video-sdk/web/2.1.10#enhanced Improved exception handling in method re…

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## [Custom video feed into iOS video SDK](https://devforum.zoom.us/t/custom-video-feed-into-ios-video-sdk/134542)

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**Author:** [@HiroMendoza](https://devforum.zoom.us/u/HiroMendoza)\
**Replies:** 3\
**Last updated:** [July 7, 2025, 10:31pm UTC](https://devforum.zoom.us/t/custom-video-feed-into-ios-video-sdk/134542 "2025-07-07T22:31:15Z")

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Anyone have a tutorial or sample code that shows how to do this? I’m trying to show both the front and back camera into my zoom session and not able to figure out how to combine the two into one feed to feed into zoom. A…

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## [Duplicate class implementations macOS with ZoomVideoSDK v2.2.10](https://devforum.zoom.us/t/duplicate-class-implementations-macos-with-zoomvideosdk-v2-2-10/134939)

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**Author:** [@Tech30](https://devforum.zoom.us/u/Tech30)\
**Replies:** 0\
**Last updated:** [July 7, 2025, 7:14pm UTC](https://devforum.zoom.us/t/duplicate-class-implementations-macos-with-zoomvideosdk-v2-2-10/134939 "2025-07-07T19:14:58Z")

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When trying to integrate v2.2.10 for macOS am getting errors about duplicate class implementations. These are the errors: ZMCaptureModel in both VideoSDK.dylib and ZMVideoSDK.framework/Versions/A/ZMVideoSDK ZMCaptureHe…

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## [– Only First User's Pixel Buffer Received in PiP Mode with Multiple ZoomVideoSDKRawDataPipe Subscriptions](https://devforum.zoom.us/t/only-first-users-pixel-buffer-received-in-pip-mode-with-multiple-zoomvideosdkrawdatapipe-subscriptions/134895)

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**Author:** [@yash6](https://devforum.zoom.us/u/yash6)\
**Replies:** 0\
**Last updated:** [July 6, 2025, 6:41am UTC](https://devforum.zoom.us/t/only-first-users-pixel-buffer-received-in-pip-mode-with-multiple-zoomvideosdkrawdatapipe-subscriptions/134895 "2025-07-06T06:41:09Z")

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I am subscribing to multiple participants using the ZoomVideoSDKRawDataPipe API to receive raw video data , with the intention of rendering all subscribed users’ video streams into a composite view that is shown in both …

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## [Zoom video call black screen \[React Native iOS\]](https://devforum.zoom.us/t/zoom-video-call-black-screen-react-native-ios/134622)

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**Author:** [@Tyrion](https://devforum.zoom.us/u/Tyrion)\
**Replies:** 3\
**Last updated:** [July 6, 2025, 12:59pm UTC](https://devforum.zoom.us/t/zoom-video-call-black-screen-react-native-ios/134622 "2025-07-06T12:59:44Z")

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Hi Zoom Teams, Description We are facing that block screen issue on iOS. (we did not observe same issue on Android) The situation is we have two users (one is using Web browser, another is using iOS app) When two us…

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