# Video SDK **URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=14 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 15 --- ## [Shared Screen Appears Completely Black](https://devforum.zoom.us/t/shared-screen-appears-completely-black/133500)
**Author:** [@leo\_tristan](https://devforum.zoom.us/u/leo_tristan)\ **Replies:** 2\ **Last updated:** [June 19, 2025, 3:34am UTC](https://devforum.zoom.us/t/shared-screen-appears-completely-black/133500 "2025-06-19T03:34:34Z")
Description We have two normal users (User A and User B) and one BOT user participating in a Zoom meeting session. When User A shares their screen: User B can see the shared screen. The BOT user cannot see the shared… --- ## [Clarification on connection-change behavior with fail state and failover reason](https://devforum.zoom.us/t/clarification-on-connection-change-behavior-with-fail-state-and-failover-reason/134047)
**Author:** [@anhtv](https://devforum.zoom.us/u/anhtv)\ **Replies:** 3\ **Last updated:** [June 18, 2025, 3:40am UTC](https://devforum.zoom.us/t/clarification-on-connection-change-behavior-with-fail-state-and-failover-reason/134047 "2025-06-18T03:40:27Z")
I would like to request clarification regarding the behavior of the connection-change event emitted by the Zoom Web Video SDK. Under what circumstances does the SDK emit a connection-change event with ConnectionState.F… --- ## [PSTN Dial-Out Incorrectly Reports Call as Accepted When User Rejects Call or Call Goes to Voicemail](https://devforum.zoom.us/t/pstn-dial-out-incorrectly-reports-call-as-accepted-when-user-rejects-call-or-call-goes-to-voicemail/134055)
**Author:** [@samuelhgf](https://devforum.zoom.us/u/samuelhgf)\ **Replies:** 4\ **Last updated:** [June 18, 2025, 2:53am UTC](https://devforum.zoom.us/t/pstn-dial-out-incorrectly-reports-call-as-accepted-when-user-rejects-call-or-call-goes-to-voicemail/134055 "2025-06-18T02:53:47Z")
We have integrated the Zoom Video SDK into our platform and are using the PSTN dial-out feature to connect participants via phone calls. However, we are experiencing a critical issue with call state detection that affect… --- ## [Auto Video Quality on \`stream.attachVideo\`](https://devforum.zoom.us/t/auto-video-quality-on-stream-attachvideo/134098)
**Author:** [@James\_Ashok](https://devforum.zoom.us/u/James_Ashok)\ **Replies:** 3\ **Last updated:** [June 17, 2025, 12:12pm UTC](https://devforum.zoom.us/t/auto-video-quality-on-stream-attachvideo/134098 "2025-06-17T12:12:16Z")
Description stream.attachVideo currently takes a required videoQuality parameter that can be one of 90P/180P/360P/720P/1080P resolution values. In addition to these options, can we please have an Auto option where Zoom … --- ## [Message send from web sendToAll(“Hey everyone”) is not received by mobile Client](https://devforum.zoom.us/t/message-send-from-web-sendtoall-hey-everyone-is-not-received-by-mobile-client/133111)
**Author:** [@adityaXenelsoft](https://devforum.zoom.us/u/adityaXenelsoft)\ **Replies:** 13\ **Last updated:** [June 17, 2025, 10:53am UTC](https://devforum.zoom.us/t/message-send-from-web-sendtoall-hey-everyone-is-not-received-by-mobile-client/133111 "2025-06-17T10:53:58Z")
Chat messages sent to all users not received by mobile clients using @zoom/react-native-videosdk, This message is visible to all users joined via web clients. chat.sendToAll(‘Hey everyone’) However, mobile clients (Re… --- ## [iOS Safari: Local video remains black after re-starting, and removeChild error appears](https://devforum.zoom.us/t/ios-safari-local-video-remains-black-after-re-starting-and-removechild-error-appears/134065)
**Author:** [@user83](https://devforum.zoom.us/u/user83)\ **Replies:** 1\ **Last updated:** [June 17, 2025, 6:34am UTC](https://devforum.zoom.us/t/ios-safari-local-video-remains-black-after-re-starting-and-removechild-error-appears/134065 "2025-06-17T06:34:45Z")
Description On iOS Safari, when rendering the local video using startVideo() on a video-player element, turning the camera off using stopVideo() and then turning it back on causes the local video to remain black. Note:… --- ## [Computer Audio Connection Issues on Web](https://devforum.zoom.us/t/computer-audio-connection-issues-on-web/133914)
**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\ **Replies:** 5\ **Last updated:** [June 17, 2025, 6:04am UTC](https://devforum.zoom.us/t/computer-audio-connection-issues-on-web/133914 "2025-06-17T06:04:43Z")
Description Zoom session id: sY1rzUQiTRGgm9VHkllDQA== Experiencing at least 6 out of 43 participants with being unable to connect to audio. Alex Luka Angelyn Nguyễn Anuja Deodat Kathryn Wilson Kadia Nelson John Vince… --- ## [Calling client leave to end session is not triggering client connection change event](https://devforum.zoom.us/t/calling-client-leave-to-end-session-is-not-triggering-client-connection-change-event/134048)
**Author:** [@Naing](https://devforum.zoom.us/u/Naing)\ **Replies:** 1\ **Last updated:** [June 16, 2025, 4:10pm UTC](https://devforum.zoom.us/t/calling-client-leave-to-end-session-is-not-triggering-client-connection-change-event/134048 "2025-06-16T16:10:25Z")
Hi there we are having an issue with closing consults after upgrading to the new Video SDK 2.2.0. The issue is similar to a past that was resolved (doctor) Host ended the call (patient) Participant cannot trigger the h… --- ## [No Speaker And Camera Was Completed Black Error](https://devforum.zoom.us/t/no-speaker-and-camera-was-completed-black-error/133496)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 7\ **Last updated:** [June 16, 2025, 3:28am UTC](https://devforum.zoom.us/t/no-speaker-and-camera-was-completed-black-error/133496 "2025-06-16T03:28:43Z")
Description Please investigate the issue with the recording BOT user using the key: 'recording\_bot202505261133289386d6'. This user is unable to render another participant’s camera feed on the canvas — the video appears … --- ## [Disconnection and missing user-disconnect event](https://devforum.zoom.us/t/disconnection-and-missing-user-disconnect-event/133945)
**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\ **Replies:** 1\ **Last updated:** [June 13, 2025, 1:18am UTC](https://devforum.zoom.us/t/disconnection-and-missing-user-disconnect-event/133945 "2025-06-13T01:18:03Z")
I\`m encounter similar problem to thread: 103215 Description According to 103215/2, the isInFollower field is supposed to be included in the user-updated event. However, the ParticipantPropertiesPayload object receive… --- ## [Suggestion to make UI toolkit mobile browser friendly](https://devforum.zoom.us/t/suggestion-to-make-ui-toolkit-mobile-browser-friendly/133874)
**Author:** [@wenjiesha](https://devforum.zoom.us/u/wenjiesha)\ **Replies:** 4\ **Last updated:** [June 12, 2025, 5:39pm UTC](https://devforum.zoom.us/t/suggestion-to-make-ui-toolkit-mobile-browser-friendly/133874 "2025-06-12T17:39:38Z")
Video SDK Type and Version “@zoom/videosdk-ui-toolkit”: “^2.2.0-1” Description Video meeting UI in mobile chrome browser is clipped to the bottom, and browser keep popping message such as “Camera allowed” Any suggest… --- ## [Does Zoom SDK Usage Affect the 30K API Request/Day Limit?](https://devforum.zoom.us/t/does-zoom-sdk-usage-affect-the-30k-api-request-day-limit/133928)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 2\ **Last updated:** [June 12, 2025, 9:23am UTC](https://devforum.zoom.us/t/does-zoom-sdk-usage-affect-the-30k-api-request-day-limit/133928 "2025-06-12T09:23:24Z")
Description We’d like to confirm whether ZoomVideo SDK methods, such as client.getAllUser (VideoClient | Zoom Video SDK for Web - 2.2.0), count towards the Zoom API rate limit of 30,000 requests per day (https://develop… --- ## [Remote control Feature](https://devforum.zoom.us/t/remote-control-feature/133930)
**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\ **Replies:** 1\ **Last updated:** [June 12, 2025, 9:17am UTC](https://devforum.zoom.us/t/remote-control-feature/133930 "2025-06-12T09:17:23Z")
Description I’m currently using the Zoom Video SDK for Web, version 2.1.10. I would like to know whether this version supports the remote control feature during screen sharing. Specifically, I’m looking to control anoth… --- ## [Error when switching from virtual camera back to real camera — "CAN\_NOT\_FIND\_CAMERA"](https://devforum.zoom.us/t/error-when-switching-from-virtual-camera-back-to-real-camera-can-not-find-camera/133921)
**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\ **Replies:** 5\ **Last updated:** [June 12, 2025, 7:31am UTC](https://devforum.zoom.us/t/error-when-switching-from-virtual-camera-back-to-real-camera-can-not-find-camera/133921 "2025-06-12T07:31:42Z")
Description I’m trying to implement a virtual camera by overriding MediaDevices.prototype.enumerateDevices and MediaDevices.prototype.getUserMedia. I’m able to successfully switch to the virtual camera within Zoom. Howe… --- ## [Question about \`connection-change\` event with 'state === ConnectionState.Connected'](https://devforum.zoom.us/t/question-about-connection-change-event-with-state-connectionstate-connected/133894)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 2\ **Last updated:** [June 11, 2025, 9:44am UTC](https://devforum.zoom.us/t/question-about-connection-change-event-with-state-connectionstate-connected/133894 "2025-06-11T09:44:19Z")
Description We want to determine when the client receives the connection-change event with state === ConnectionState.Connected. We would like to know whether this event was triggered only once or multiple times after l… --- ## [Chat messages sent to all users not received by mobile clients using @zoom/react-native-videosdk, This message is visible to all users joined via web clients. chat.sendToAll(‘Hey everyone’)](https://devforum.zoom.us/t/chat-messages-sent-to-all-users-not-received-by-mobile-clients-using-zoom-react-native-videosdk-this-message-is-visible-to-all-users-joined-via-web-clients-chat-sendtoall-hey-everyone/133397)
**Author:** [@Rahul13](https://devforum.zoom.us/u/Rahul13)\ **Replies:** 3\ **Last updated:** [June 10, 2025, 9:50am UTC](https://devforum.zoom.us/t/chat-messages-sent-to-all-users-not-received-by-mobile-clients-using-zoom-react-native-videosdk-this-message-is-visible-to-all-users-joined-via-web-clients-chat-sendtoall-hey-everyone/133397 "2025-06-10T09:50:59Z")
Hi @vic.yang I got some issue with the UI toolkit here the mobile user not received any message when a host from web sends a message to everyone but one to one message is working can you please provide some solution Th… --- ## [Verify JWT failed](https://devforum.zoom.us/t/verify-jwt-failed/133839)
**Author:** [@wenjiesha](https://devforum.zoom.us/u/wenjiesha)\ **Replies:** 4\ **Last updated:** [June 10, 2025, 4:30am UTC](https://devforum.zoom.us/t/verify-jwt-failed/133839 "2025-06-10T04:30:57Z")
Video SDK Type and Version type : Web / React, videosdk-ui-toolkit 2.2.0-1 Description and Error I randomly got the error “Verify JWT failed”. sometime joining meeting succeed, sometimes it failed. Below is the JWT wh… --- ## [Request for help in Call in not working after enabling audio conferencing](https://devforum.zoom.us/t/request-for-help-in-call-in-not-working-after-enabling-audio-conferencing/132247)
**Author:** [@user68](https://devforum.zoom.us/u/user68)\ **Replies:** 3\ **Last updated:** [June 9, 2025, 4:29pm UTC](https://devforum.zoom.us/t/request-for-help-in-call-in-not-working-after-enabling-audio-conferencing/132247 "2025-06-09T16:29:18Z")
Hello Zoom Team, I would appreciate if you could help me solve the same problem as described in the topic linked below. Since I’m unable to reply to the existing topic or contact Mr. James Coon directly, I needed to cre… --- ## [Zoom SDK returning wrong webcam resolution (expected 720p, got 480p)](https://devforum.zoom.us/t/zoom-sdk-returning-wrong-webcam-resolution-expected-720p-got-480p/133589)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 6\ **Last updated:** [June 9, 2025, 6:34am UTC](https://devforum.zoom.us/t/zoom-sdk-returning-wrong-webcam-resolution-expected-720p-got-480p/133589 "2025-06-09T06:34:24Z")
Description Our application, using the Zoom SDK \[Specify SDK version, e.g., Web SDK 2.x.x\], experiences an issue where the initial video stream from certain webcams (specifically HIKVISION cameras) is delivered at 640x4… --- ## [Get Live Transcription with Zoom Video SDK UI Toolkit for Real-Time AI Analysis](https://devforum.zoom.us/t/get-live-transcription-with-zoom-video-sdk-ui-toolkit-for-real-time-ai-analysis/132437)
**Author:** [@LulzSec](https://devforum.zoom.us/u/LulzSec)\ **Replies:** 3\ **Last updated:** [June 6, 2025, 8:21pm UTC](https://devforum.zoom.us/t/get-live-transcription-with-zoom-video-sdk-ui-toolkit-for-real-time-ai-analysis/132437 "2025-06-06T20:21:06Z")
I’m using the Zoom Video SDK UI Toolkit for a meeting application and have already implemented Zoom Cloud Recording. Now, I want to get live transcription (in English) of speakers during the meeting in real time so I can… --- ## [Apple App Store ITMS-91061 Error on submission](https://devforum.zoom.us/t/apple-app-store-itms-91061-error-on-submission/127439)
**Author:** [@alasdair.yorke](https://devforum.zoom.us/u/alasdair.yorke)\ **Replies:** 8\ **Last updated:** [June 6, 2025, 10:38am UTC](https://devforum.zoom.us/t/apple-app-store-itms-91061-error-on-submission/127439 "2025-06-06T10:38:49Z")
Video SDK React Native 1.13.11 Description When submitting our app to the Apple App Store we are sent an error reading: ITMS-91061: Missing privacy manifest - Your app includes “Frameworks/zm\_annoter\_dynamic.framewor… --- ## [Video SDK cloud recording: error 7200](https://devforum.zoom.us/t/video-sdk-cloud-recording-error-7200/133622)
**Author:** [@Daniel17](https://devforum.zoom.us/u/Daniel17)\ **Replies:** 8\ **Last updated:** [June 6, 2025, 10:10am UTC](https://devforum.zoom.us/t/video-sdk-cloud-recording-error-7200/133622 "2025-06-06T10:10:30Z")
I am having issues with cloud recording via video SDK. I followed the steps below: Enabled Video SDK | Pay As You Go in my account I go to Advanced \> Zoom CPaaS \> click Manage I click Build App On this page I see my SD… --- ## [Erro "INVALID\_OPERATION: The account of the meeting disabled the cloud recording" mesmo com configurações ativadas](https://devforum.zoom.us/t/erro-invalid-operation-the-account-of-the-meeting-disabled-the-cloud-recording-mesmo-com-configuracoes-ativadas/132813)
**Author:** [@estudio](https://devforum.zoom.us/u/estudio)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:50pm UTC](https://devforum.zoom.us/t/erro-invalid-operation-the-account-of-the-meeting-disabled-the-cloud-recording-mesmo-com-configuracoes-ativadas/132813 "2025-06-05T18:50:03Z")
Olá, equipe Zoom e comunidade, Estamos enfrentando um problema ao tentar iniciar a gravação em nuvem em nossas reuniões via API. A resposta que recebemos do Zoom é a seguinte: vbnet CopiarEditar type: 'INVALID\_OPERAT… --- ## [Migrating from Twilio Video to Zoom SDK: Legal Considerations & Custom UI Questions](https://devforum.zoom.us/t/migrating-from-twilio-video-to-zoom-sdk-legal-considerations-custom-ui-questions/133243)
**Author:** [@Levi](https://devforum.zoom.us/u/Levi)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:36pm UTC](https://devforum.zoom.us/t/migrating-from-twilio-video-to-zoom-sdk-legal-considerations-custom-ui-questions/133243 "2025-06-05T18:36:47Z")
We’re in the middle of transitioning a long-standing video feature from Twilio Video over to the Zoom Video SDK, and I wanted to get some insight (and maybe share some warnings) around the process — especially where lega… --- ## [Timeout - Create Session Endpoint](https://devforum.zoom.us/t/timeout-create-session-endpoint/133258)
**Author:** [@clee-gp](https://devforum.zoom.us/u/clee-gp)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:25pm UTC](https://devforum.zoom.us/t/timeout-create-session-endpoint/133258 "2025-06-05T18:25:44Z")
API Endpoint(s) and/or Zoom API Event(s) VideoSDK - Create Session Description We’ve been using this to create sessions in PHP and very recently started to notice 30+seconds timeouts. Particularly idle-timeouts in PHP… --- ## [Cloud Recordings Identification](https://devforum.zoom.us/t/cloud-recordings-identification/133551)
**Author:** [@Ben17](https://devforum.zoom.us/u/Ben17)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:20pm UTC](https://devforum.zoom.us/t/cloud-recordings-identification/133551 "2025-06-05T18:20:59Z")
We would ideally like to be able to identify where multiple recordings happened in a single “meeting”. The only way we have found currently is to start recording, then make our own timestamp record, then after the record… --- ## [Issue with Host Permission Handling in Zoom Video SDK (Web UIKit vs Native Mobile SDK)](https://devforum.zoom.us/t/issue-with-host-permission-handling-in-zoom-video-sdk-web-uikit-vs-native-mobile-sdk/133538)
**Author:** [@gireesh.ks](https://devforum.zoom.us/u/gireesh.ks)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:17pm UTC](https://devforum.zoom.us/t/issue-with-host-permission-handling-in-zoom-video-sdk-web-uikit-vs-native-mobile-sdk/133538 "2025-06-05T18:17:16Z")
We’re using the Zoom Video SDK in both our web and mobile applications: On web, we’re using the Video SDK UIKit. On mobile, we’re using the native SDK (iOS and Android). Scenario: We’ve assigned host permissions only … --- ## [User is not send video](https://devforum.zoom.us/t/user-is-not-send-video/133336)
**Author:** [@meet-jeavio](https://devforum.zoom.us/u/meet-jeavio)\ **Replies:** 8\ **Last updated:** [June 5, 2025, 8:35am UTC](https://devforum.zoom.us/t/user-is-not-send-video/133336 "2025-06-05T08:35:59Z")
Description I recently upgraded from Zoom Video SDK version 1.12.12 to 2.1.10, and after the update, I’ve started encountering a video-related issue that wasn’t present before. Issue Observed: When the issue occurs, … --- ## [I can't create my video SDK app.](https://devforum.zoom.us/t/i-cant-create-my-video-sdk-app/133235)
**Author:** [@Jose\_Renato](https://devforum.zoom.us/u/Jose_Renato)\ **Replies:** 2\ **Last updated:** [June 4, 2025, 12:03am UTC](https://devforum.zoom.us/t/i-cant-create-my-video-sdk-app/133235 "2025-06-04T00:03:53Z")
Even after contacting support via chat, they haven’t been able to tell me why I can’t create my video SDK app. I’m waiting for the necessary support and instructions to achieve this. I’ve created another app, such as a G… --- ## [The canvas video occasionally freezes](https://devforum.zoom.us/t/the-canvas-video-occasionally-freezes/129584)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 12\ **Last updated:** [June 3, 2025, 8:42am UTC](https://devforum.zoom.us/t/the-canvas-video-occasionally-freezes/129584 "2025-06-03T08:42:27Z")
Video SDK Type and Version 2.1.0 Description The canvas video occasionally freezes. Stopping and re-rendering the video restores normal functionality. This error occurred on a customer’s side, so we don’t have detail… [Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=13) [Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=15)