# Video SDK **URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=18 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 19 --- ## [Behavior Preview Screen](https://devforum.zoom.us/t/behavior-preview-screen/130454)
**Author:** [@Khoa1](https://devforum.zoom.us/u/Khoa1)\ **Replies:** 2\ **Last updated:** [March 26, 2025, 4:33am UTC](https://devforum.zoom.us/t/behavior-preview-screen/130454 "2025-03-26T04:33:58Z")
Hi team, I am using UI Toolkit version @zoom/videosdk-ui-toolkit: 2.1.0-1. I would like to confirm the current behavior: 1/ When I click the mic to open the testing mic, I speak into the mic, and I can see my voice vol… --- ## [Flutter Video SDK error](https://devforum.zoom.us/t/flutter-video-sdk-error/89984)
**Author:** [@mohsinishtiaq.abbasi](https://devforum.zoom.us/u/mohsinishtiaq.abbasi)\ **Replies:** 17\ **Last updated:** [March 24, 2025, 1:19pm UTC](https://devforum.zoom.us/t/flutter-video-sdk-error/89984 "2025-03-24T13:19:34Z")
I just added this library “flutter\_zoom\_videosdk: ^1.7.0” mentioned in ZoomVideo SDK docoumentaion. Also Added services in manifest file as mentioned in Docs. I am getting this error when I run app. I did not added any… --- ## [VideoAspect Setting Being Overridden](https://devforum.zoom.us/t/videoaspect-setting-being-overridden/130248)
**Author:** [@sonphamtrung17](https://devforum.zoom.us/u/sonphamtrung17)\ **Replies:** 1\ **Last updated:** [March 24, 2025, 10:12am UTC](https://devforum.zoom.us/t/videoaspect-setting-being-overridden/130248 "2025-03-24T10:12:48Z")
Bug Report: VideoAspect Setting Being Overridden Issue Description The videoAspect parameter passed to the FlutterZoomView is not being respected due to hardcoded overrides in the setViewingCanvas method. This prevents u… --- ## [Issue with Session Details and Transcript Retrieval in Zoom Video SDK Integration](https://devforum.zoom.us/t/issue-with-session-details-and-transcript-retrieval-in-zoom-video-sdk-integration/130010)
**Author:** [@Dillion](https://devforum.zoom.us/u/Dillion)\ **Replies:** 1\ **Last updated:** [March 21, 2025, 6:50pm UTC](https://devforum.zoom.us/t/issue-with-session-details-and-transcript-retrieval-in-zoom-video-sdk-integration/130010 "2025-03-21T18:50:36Z")
We are using the Zoom Video SDK Toolkit in our Next.js application for video conferencing. However, we are encountering issues with retrieving session details. According to the documentation, it is possible to use the Zo… --- ## [Why are there 2 sessions with the same session\_name at the same time?](https://devforum.zoom.us/t/why-are-there-2-sessions-with-the-same-session-name-at-the-same-time/130266)
**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\ **Replies:** 0\ **Last updated:** [March 21, 2025, 4:35am UTC](https://devforum.zoom.us/t/why-are-there-2-sessions-with-the-same-session-name-at-the-same-time/130266 "2025-03-21T04:35:04Z")
Description I used the API /videosdk/sessions to retrieve all sessions in progress. However, I encountered a situation where two sessions had the same session\_name. Details: While querying active sessions, I found two… --- ## [No Video Output ZoomVideoSDK](https://devforum.zoom.us/t/no-video-output-zoomvideosdk/120470)
**Author:** [@prw3100](https://devforum.zoom.us/u/prw3100)\ **Replies:** 25\ **Last updated:** [March 20, 2025, 9:41am UTC](https://devforum.zoom.us/t/no-video-output-zoomvideosdk/120470 "2025-03-20T09:41:01Z")
Hi, We are currently using the ZoomVideoSDK (version: 1.13.3) for IOS. Intermittently, the video doesn’t appear, even when there is that IOS green dot at the top right of the screen. This was never an issue with versi… --- ## [Video SDK multiple screan sharing simultaneously](https://devforum.zoom.us/t/video-sdk-multiple-screan-sharing-simultaneously/130016)
**Author:** [@Piotr](https://devforum.zoom.us/u/Piotr)\ **Replies:** 3\ **Last updated:** [March 20, 2025, 5:47am UTC](https://devforum.zoom.us/t/video-sdk-multiple-screan-sharing-simultaneously/130016 "2025-03-20T05:47:13Z")
Hello, I am diving into the documentation but stuck in one topic - is it possible to have multiple screen sharing at the same time with Video SDK? I saw, that there is a possibility, but starting screen share stops recei… --- ## [Issue with node\_modules](https://devforum.zoom.us/t/issue-with-node-modules/129749)
**Author:** [@Vinay1](https://devforum.zoom.us/u/Vinay1)\ **Replies:** 15\ **Last updated:** [March 20, 2025, 5:43am UTC](https://devforum.zoom.us/t/issue-with-node-modules/129749 "2025-03-20T05:43:13Z")
I have installed zoom video sdk new version 2.1.5, I am always getting errors from node\_modules, the errors are : Uncaught TypeError: e.util.isSupportSendVideoFullHD is not a function and Uncaught TypeError: o.util.e… --- ## [Users can't hear each other](https://devforum.zoom.us/t/users-cant-hear-each-other/129869)
**Author:** [@baraky](https://devforum.zoom.us/u/baraky)\ **Replies:** 17\ **Last updated:** [March 19, 2025, 1:21pm UTC](https://devforum.zoom.us/t/users-cant-hear-each-other/129869 "2025-03-19T13:21:58Z")
Hello Zoom team, On our project, we’re having a lot of issues with audio. Most of the times, one user can’t hear the other. This happened on the session ojbKoIEvQ7izSixrUOlmtA==. For more context, before this interacti… --- ## [Black bars appear on the sides of the screen, but only in Safari and Firefox](https://devforum.zoom.us/t/black-bars-appear-on-the-sides-of-the-screen-but-only-in-safari-and-firefox/130005)
**Author:** [@sergey77](https://devforum.zoom.us/u/sergey77)\ **Replies:** 5\ **Last updated:** [March 19, 2025, 3:12am UTC](https://devforum.zoom.us/t/black-bars-appear-on-the-sides-of-the-screen-but-only-in-safari-and-firefox/130005 "2025-03-19T03:12:58Z")
Hi @vic.yang, Firefox (133): In your environment, the maximum number of video-player that can be accommodated in each video-player-container is 1. The current number has exceeded this limit, which may cause video rende… --- ## [Access Live Audio Stream](https://devforum.zoom.us/t/access-live-audio-stream/130013)
**Author:** [@joe.newton](https://devforum.zoom.us/u/joe.newton)\ **Replies:** 2\ **Last updated:** [March 18, 2025, 12:06pm UTC](https://devforum.zoom.us/t/access-live-audio-stream/130013 "2025-03-18T12:06:01Z")
I currently have a Telemedicine app that is using the Zoom Video SDK for Web to facilitate the communication between the patient and medical provider. I would like to be able to access the live audio stream of this sess… --- ## [Cannot share screen using \`window\` or \`screen\` option. Throw error “INVALID\_OPERATION” : reason: “user deny screen share”](https://devforum.zoom.us/t/cannot-share-screen-using-window-or-screen-option-throw-error-invalid-operation-reason-user-deny-screen-share/129685)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 6\ **Last updated:** [March 18, 2025, 7:46am UTC](https://devforum.zoom.us/t/cannot-share-screen-using-window-or-screen-option-throw-error-invalid-operation-reason-user-deny-screen-share/129685 "2025-03-18T07:46:57Z")
Description On certain Mac and Windows devices, screen sharing via the “Window” or “Screen” options does not work, while the “Tab” option functions correctly. This is my session ID: SbeefzxiSnC/EZ/tTJegkA== I would ap… --- ## [ZOOM Video SDK 2.1.5 not working properly on Android](https://devforum.zoom.us/t/zoom-video-sdk-2-1-5-not-working-properly-on-android/129988)
**Author:** [@gireesh.ks](https://devforum.zoom.us/u/gireesh.ks)\ **Replies:** 1\ **Last updated:** [March 17, 2025, 3:57pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-2-1-5-not-working-properly-on-android/129988 "2025-03-17T15:57:06Z")
Before Creating a New Topic: If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage … --- ## [Want to create a customize zoom app in React JS](https://devforum.zoom.us/t/want-to-create-a-customize-zoom-app-in-react-js/129594)
**Author:** [@Manas](https://devforum.zoom.us/u/Manas)\ **Replies:** 5\ **Last updated:** [March 17, 2025, 8:12am UTC](https://devforum.zoom.us/t/want-to-create-a-customize-zoom-app-in-react-js/129594 "2025-03-17T08:12:32Z")
I want to integrate the Zoom app into my React website, but I need to customize it to display the real-time heartbeat of all participants in an ongoing Zoom meeting. Specifically, I want to detect each participant’s face… --- ## [VideoSDK issues](https://devforum.zoom.us/t/videosdk-issues/129794)
**Author:** [@baraky](https://devforum.zoom.us/u/baraky)\ **Replies:** 6\ **Last updated:** [March 17, 2025, 6:01am UTC](https://devforum.zoom.us/t/videosdk-issues/129794 "2025-03-17T06:01:59Z")
Hello Zoom Team, We implemented our solution using Zoom VideoSDK, but we’re having a lot of issues on our meetings. On the session rbC6c7+AQmqFHhOaApweIw==, one of the customers kept receiving a message “Signal Lost” a… --- ## [Video Flickering](https://devforum.zoom.us/t/video-flickering/129846)
**Author:** [@baraky](https://devforum.zoom.us/u/baraky)\ **Replies:** 4\ **Last updated:** [March 14, 2025, 11:58am UTC](https://devforum.zoom.us/t/video-flickering/129846 "2025-03-14T11:58:47Z")
Hello Zoom team, Some of our sessions are flickering for all the members. The last session id that happened was k2F3+VelT++XmPsHxocixg==. It flickered for some time but returned to normal after this. For more informa… --- ## [Turn off incoming audio but keep outgoing audio open](https://devforum.zoom.us/t/turn-off-incoming-audio-but-keep-outgoing-audio-open/129445)
**Author:** [@Sohan](https://devforum.zoom.us/u/Sohan)\ **Replies:** 1\ **Last updated:** [March 14, 2025, 8:39am UTC](https://devforum.zoom.us/t/turn-off-incoming-audio-but-keep-outgoing-audio-open/129445 "2025-03-14T08:39:25Z")
Description When two users land on the same page in my react application, I start an audio call between them. They could be connected on a call through any other app (E.g: Discord, teams, gmeet etc) My use case is to u… --- ## [I am facing delegate not calling issue Zoom video sdk 1.14.0 and later](https://devforum.zoom.us/t/i-am-facing-delegate-not-calling-issue-zoom-video-sdk-1-14-0-and-later/124455)
**Author:** [@prashant.isavvy](https://devforum.zoom.us/u/prashant.isavvy)\ **Replies:** 12\ **Last updated:** [March 13, 2025, 3:44pm UTC](https://devforum.zoom.us/t/i-am-facing-delegate-not-calling-issue-zoom-video-sdk-1-14-0-and-later/124455 "2025-03-13T15:44:32Z")
I am facing an issue after updating to version 1.14.0 where I am not receiving callbacks in the delegate. I have checked the calls using an older SDK version and can successfully receive callbacks for events like user jo… --- ## [stopVideo leaving black boxes behind in safari](https://devforum.zoom.us/t/stopvideo-leaving-black-boxes-behind-in-safari/126068)
**Author:** [@LJ155](https://devforum.zoom.us/u/LJ155)\ **Replies:** 7\ **Last updated:** [March 13, 2025, 2:34pm UTC](https://devforum.zoom.us/t/stopvideo-leaving-black-boxes-behind-in-safari/126068 "2025-03-13T14:34:23Z")
We are upgrading from Video SDK Web 1.12.10 to 2.1.5 and note that stopRenderVideo() and renderVideo() are now deprecated. We were using these to render to a canvas on Safari in our previous versions. We’ve switched to… --- ## [Invite by phone call](https://devforum.zoom.us/t/invite-by-phone-call/129807)
**Author:** [@mukund](https://devforum.zoom.us/u/mukund)\ **Replies:** 2\ **Last updated:** [March 13, 2025, 5:45am UTC](https://devforum.zoom.us/t/invite-by-phone-call/129807 "2025-03-13T05:45:14Z")
“no matching country code” in zoom video sdk showing i set account region and but still this showing and also check isSupportPhoneFeature() this return false how to fix this error and start phone call @vic.yang @tommy --- ## [Firefox (133): In your environment, the maximum number of video-player that can be accommodated in each video-player-container is 1. The current number has exceeded this limit, which may cause video rendering issues](https://devforum.zoom.us/t/firefox-133-in-your-environment-the-maximum-number-of-video-player-that-can-be-accommodated-in-each-video-player-container-is-1-the-current-number-has-exceeded-this-limit-which-may-cause-video-rendering-issues/121943)
**Author:** [@sergey77](https://devforum.zoom.us/u/sergey77)\ **Replies:** 3\ **Last updated:** [March 13, 2025, 5:03am UTC](https://devforum.zoom.us/t/firefox-133-in-your-environment-the-maximum-number-of-video-player-that-can-be-accommodated-in-each-video-player-container-is-1-the-current-number-has-exceeded-this-limit-which-may-cause-video-rendering-issues/121943 "2025-03-13T05:03:06Z")
After updating Firefox to version 133.0, we started encountering an error in Firefox (133): In your environment, the maximum number of video-player that can be accommodated in each video-player-container is 1. The curren… --- ## [How much does the Zoom Video SDK webhook cost?](https://devforum.zoom.us/t/how-much-does-the-zoom-video-sdk-webhook-cost/129679)
**Author:** [@user32](https://devforum.zoom.us/u/user32)\ **Replies:** 1\ **Last updated:** [March 13, 2025, 12:50am UTC](https://devforum.zoom.us/t/how-much-does-the-zoom-video-sdk-webhook-cost/129679 "2025-03-13T00:50:24Z")
I am using the Zoom Video SDK, Video SDK Pay As You Go plan. How much does the Zoom Video SDK webhook cost? Is this free? Or is there a limit on the number of uses, or is there a fee based on usage? Thank you. --- ## [Users Unable to See Each Other When Sharing Video – Zoom Video SDK UI Toolkit v2.1.0-1 Issue](https://devforum.zoom.us/t/users-unable-to-see-each-other-when-sharing-video-zoom-video-sdk-ui-toolkit-v2-1-0-1-issue/127330)
**Author:** [@devtesting492](https://devforum.zoom.us/u/devtesting492)\ **Replies:** 2\ **Last updated:** [March 12, 2025, 4:55pm UTC](https://devforum.zoom.us/t/users-unable-to-see-each-other-when-sharing-video-zoom-video-sdk-ui-toolkit-v2-1-0-1-issue/127330 "2025-03-12T16:55:52Z")
I cloned the videosdk-ui-toolkit-vuejs-sample provided by Zoom to test the Zoom Video SDK UI Toolkit. I also updated it to the latest version (v2.1.0-1). However, I noticed that when both users share their video simultan… --- ## [In Web Video SDK UIToolKit, how to get the session duration using API?](https://devforum.zoom.us/t/in-web-video-sdk-uitoolkit-how-to-get-the-session-duration-using-api/128592)
**Author:** [@vishwajeetbhosale](https://devforum.zoom.us/u/vishwajeetbhosale)\ **Replies:** 4\ **Last updated:** [March 11, 2025, 10:25pm UTC](https://devforum.zoom.us/t/in-web-video-sdk-uitoolkit-how-to-get-the-session-duration-using-api/128592 "2025-03-11T22:25:35Z")
I’m using Web Video SDK UIToolkit 2.1.0-1 in Angular application and my question is how can I get a session duration using API? Suppose Host ‘A’ is joined and ‘B’ joined as participant, and ‘A’ joined at 10:00 AM and ‘B… --- ## [Getting issue while screen sharing and stop sharing in react native](https://devforum.zoom.us/t/getting-issue-while-screen-sharing-and-stop-sharing-in-react-native/127389)
**Author:** [@Anil1](https://devforum.zoom.us/u/Anil1)\ **Replies:** 0\ **Last updated:** [February 18, 2025, 9:26am UTC](https://devforum.zoom.us/t/getting-issue-while-screen-sharing-and-stop-sharing-in-react-native/127389 "2025-02-18T09:26:52Z")
Hi i am using I am using @zoom/react-native-videosdk@^1.13.11 and i am getting error while rendom sharing and stop sharing the screen in android Error while updating property 'sharing' of a view managed by: RNZoomView n… --- ## [Unity game audio stops working after leaving a zoom video session](https://devforum.zoom.us/t/unity-game-audio-stops-working-after-leaving-a-zoom-video-session/129486)
**Author:** [@baniquedmarck97](https://devforum.zoom.us/u/baniquedmarck97)\ **Replies:** 1\ **Last updated:** [March 11, 2025, 4:10pm UTC](https://devforum.zoom.us/t/unity-game-audio-stops-working-after-leaving-a-zoom-video-session/129486 "2025-03-11T16:10:53Z")
Description Our unity game audio does not work anymore after leaving a zoom video session. We keep getting this log message whenever we leave the zoom session and when we call the AudioHelper.StopAudio() - this issue on… --- ## [AudioSampleProvider buffer overflow in Unity video player after disconnecting from Zoom video session](https://devforum.zoom.us/t/audiosampleprovider-buffer-overflow-in-unity-video-player-after-disconnecting-from-zoom-video-session/129396)
**Author:** [@baniquedmarck97](https://devforum.zoom.us/u/baniquedmarck97)\ **Replies:** 1\ **Last updated:** [March 11, 2025, 4:10pm UTC](https://devforum.zoom.us/t/audiosampleprovider-buffer-overflow-in-unity-video-player-after-disconnecting-from-zoom-video-session/129396 "2025-03-11T16:10:16Z")
Our unity application has a video player streaming from a URL before the user can join a video session, we noticed that after the user leaves the session, all the audio and game sounds from Unity does not play on iOS, th… --- ## [PTZ Camera Pan/Tilt Functions Not Working with Zoom Video SDK (Web)](https://devforum.zoom.us/t/ptz-camera-pan-tilt-functions-not-working-with-zoom-video-sdk-web/124957)
**Author:** [@freelancer.nak](https://devforum.zoom.us/u/freelancer.nak)\ **Replies:** 6\ **Last updated:** [March 11, 2025, 1:21pm UTC](https://devforum.zoom.us/t/ptz-camera-pan-tilt-functions-not-working-with-zoom-video-sdk-web/124957 "2025-03-11T13:21:20Z")
@vic.yang @tommy I am facing an issue where the pan/tilt functions of my PTZ camera are not working when integrated with Zoom Video SDK (Web). However, the zoom function works fine. The commands do not return any errors… --- ## [Black Screen For Android Video SDK 2.1.5](https://devforum.zoom.us/t/black-screen-for-android-video-sdk-2-1-5/129184)
**Author:** [@paul.mathew](https://devforum.zoom.us/u/paul.mathew)\ **Replies:** 2\ **Last updated:** [March 11, 2025, 5:32am UTC](https://devforum.zoom.us/t/black-screen-for-android-video-sdk-2-1-5/129184 "2025-03-11T05:32:22Z")
Recently I upgraded our android Zoom video sdk to the latest 2.1.5 and whenever user A turn off the camera and turn on back then black screen for the User B for User A video. This issue is not there for Zoom video sdk 2… --- ## ['user-removed' not triggering on iOS Safari](https://devforum.zoom.us/t/user-removed-not-triggering-on-ios-safari/129390)
**Author:** [@user32](https://devforum.zoom.us/u/user32)\ **Replies:** 1\ **Last updated:** [March 7, 2025, 3:29pm UTC](https://devforum.zoom.us/t/user-removed-not-triggering-on-ios-safari/129390 "2025-03-07T15:29:22Z")
Hi I’ve developing with Zoom Video SDK. when close browser tab, the ‘user-removed’ event is not triggered. Q1. It caused by beforeunload(web api) event not compatibility on iOS Safari? Q2. When ‘user-removed’ not trig… [Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=17) [Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=19)