# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=19

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 20

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## [\`stream.startVideo\` freezed on Edge and throw error](https://devforum.zoom.us/t/stream-startvideo-freezed-on-edge-and-throw-error/129239)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 8\
**Last updated:** [March 7, 2025, 12:50am UTC](https://devforum.zoom.us/t/stream-startvideo-freezed-on-edge-and-throw-error/129239 "2025-03-07T00:50:00Z")

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Description On some machines using the Edge browser, starting a video stream fails intermittently. Calling stream.startVideo() sometimes freezes for a long time before throwing an error, and in some cases, it remains f…

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## [UIToolkit - INVALID\_PARAMETERS: Expected to accept HTMLCanvasElement or HTMLVideoElement, but actual it is null](https://devforum.zoom.us/t/uitoolkit-invalid-parameters-expected-to-accept-htmlcanvaselement-or-htmlvideoelement-but-actual-it-is-null/128743)

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**Author:** [@MickE](https://devforum.zoom.us/u/MickE)\
**Replies:** 3\
**Last updated:** [March 4, 2025, 11:55pm UTC](https://devforum.zoom.us/t/uitoolkit-invalid-parameters-expected-to-accept-htmlcanvaselement-or-htmlvideoelement-but-actual-it-is-null/128743 "2025-03-04T23:55:05Z")

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@richard.zoom I’m using the video sdk UI Toolkit version 2.1. When participants join in, I’m seeing an error message at the bottom of the web browser: INVALID\_PARAMETERS: Expected to accept HTMLCanvasElement or HTMLVi…

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## [Call still showing on ios call kit even disconnecting and ending of the zoom call](https://devforum.zoom.us/t/call-still-showing-on-ios-call-kit-even-disconnecting-and-ending-of-the-zoom-call/127386)

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**Author:** [@Anil1](https://devforum.zoom.us/u/Anil1)\
**Replies:** 2\
**Last updated:** [March 4, 2025, 2:29pm UTC](https://devforum.zoom.us/t/call-still-showing-on-ios-call-kit-even-disconnecting-and-ending-of-the-zoom-call/127386 "2025-03-04T14:29:40Z")

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I am using @zoom/react-native-videosdk@^1.13.11 in my React Native app, and it works correctly for the most part. However, I’m encountering an issue when ending a call. After calling the leaveSession method, the session …

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## [Zoom video SDK not available in maven repo](https://devforum.zoom.us/t/zoom-video-sdk-not-available-in-maven-repo/128574)

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**Author:** [@paul.mathew](https://devforum.zoom.us/u/paul.mathew)\
**Replies:** 3\
**Last updated:** [March 4, 2025, 2:26pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-not-available-in-maven-repo/128574 "2025-03-04T14:26:52Z")

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Is there any reason why Zoom video sdk 2.1.5 for android is not available in https://mvnrepository.com/artifact/us.zoom.videosdk/zoomvideosdk-core and only in the Zoom market place @ekaansh.zoom

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## [The \`GET /videosdk/sessions/{sessionId}/users/qos\` API returns QOS for a single user](https://devforum.zoom.us/t/the-get-videosdk-sessions-sessionid-users-qos-api-returns-qos-for-a-single-user/122580)

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**Author:** [@azimjs](https://devforum.zoom.us/u/azimjs)\
**Replies:** 3\
**Last updated:** [March 4, 2025, 2:15pm UTC](https://devforum.zoom.us/t/the-get-videosdk-sessions-sessionid-users-qos-api-returns-qos-for-a-single-user/122580 "2025-03-04T14:15:06Z")

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Description The GET /videosdk/sessions/{sessionId}/users/qos API returns only a single user in the users array, even when there are multiple users in the session. Which Video SDK version? Web Video SDK 1.12.5 To Re…

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## [Zoom video call failure](https://devforum.zoom.us/t/zoom-video-call-failure/128772)

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**Author:** [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\
**Replies:** 1\
**Last updated:** [February 28, 2025, 1:53pm UTC](https://devforum.zoom.us/t/zoom-video-call-failure/128772 "2025-02-28T13:53:34Z")

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I’m using zoom Video SDK for video chats in our application. I have encountered an issue with my video call and it was ended abruptly neither of the participants ended the call. Due to that I got issues regarding video c…

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## [Zoom Video SDK - Unstable network for audio](https://devforum.zoom.us/t/zoom-video-sdk-unstable-network-for-audio/120881)

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**Author:** [@luis.sanchez](https://devforum.zoom.us/u/luis.sanchez)\
**Replies:** 2\
**Last updated:** [February 28, 2025, 1:03pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-unstable-network-for-audio/120881 "2025-02-28T13:03:08Z")

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Format Your New Topic as Follows: Which Web Video SDK version? 1.11.0 Description There was a session with an instructor and two students, the session was going well, but suddenly the audio dropped out for one user (I…

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## [WebRTC Not Enabled in Some Calls, Causing Performance Issues - WebRTC Disabled (Not on Whitelist)](https://devforum.zoom.us/t/webrtc-not-enabled-in-some-calls-causing-performance-issues-webrtc-disabled-not-on-whitelist/127884)

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**Author:** [@Rafael\_Goulart](https://devforum.zoom.us/u/Rafael_Goulart)\
**Replies:** 1\
**Last updated:** [February 28, 2025, 1:00pm UTC](https://devforum.zoom.us/t/webrtc-not-enabled-in-some-calls-causing-performance-issues-webrtc-disabled-not-on-whitelist/127884 "2025-02-28T13:00:11Z")

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Video SDK Type and Version @zoom/videosdk: 2.1.5 Description We are using the Zoom Video SDK for the web and want to enable WebRTC for all users while avoiding SharedArrayBuffer. We have followed the documentation and m…

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## [Framing Issues with Videos – originalRatio in stream.startVideo Has No Effect](https://devforum.zoom.us/t/framing-issues-with-videos-originalratio-in-stream-startvideo-has-no-effect/126907)

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**Author:** [@azimjs](https://devforum.zoom.us/u/azimjs)\
**Replies:** 2\
**Last updated:** [February 28, 2025, 12:56pm UTC](https://devforum.zoom.us/t/framing-issues-with-videos-originalratio-in-stream-startvideo-has-no-effect/126907 "2025-02-28T12:56:33Z")

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I’m experiencing a framing issue with my video feed when using the Zoom Video SDK. I’m using the FaceTime camera on a MacBook, and the video appears cropped in the call. I tried setting originalRatio: true in stream.star…

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## [Unable to change camera device](https://devforum.zoom.us/t/unable-to-change-camera-device/127353)

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**Author:** [@Ton](https://devforum.zoom.us/u/Ton)\
**Replies:** 1\
**Last updated:** [February 28, 2025, 12:47pm UTC](https://devforum.zoom.us/t/unable-to-change-camera-device/127353 "2025-02-28T12:47:16Z")

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Video SDK Type and Version @zoom/videosdk 2.1.5 Description When trying to switch camera device on mobile, it shows “Could not start video source”. Then the video element turns to black and stops working. Error? “C…

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## [React Native Zoom Video SDK Needs More Documentation](https://devforum.zoom.us/t/react-native-zoom-video-sdk-needs-more-documentation/126742)

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**Author:** [@CareATC](https://devforum.zoom.us/u/CareATC)\
**Replies:** 2\
**Last updated:** [February 28, 2025, 8:14am UTC](https://devforum.zoom.us/t/react-native-zoom-video-sdk-needs-more-documentation/126742 "2025-02-28T08:14:43Z")

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The React Native variant of the Video SDK needs a maintained API reference for items such as ZoomView.

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## [How to allow a kicked user to rejoin the same meeting in Flutter?](https://devforum.zoom.us/t/how-to-allow-a-kicked-user-to-rejoin-the-same-meeting-in-flutter/124315)

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**Author:** [@Kushagr](https://devforum.zoom.us/u/Kushagr)\
**Replies:** 2\
**Last updated:** [February 27, 2025, 12:09pm UTC](https://devforum.zoom.us/t/how-to-allow-a-kicked-user-to-rejoin-the-same-meeting-in-flutter/124315 "2025-02-27T12:09:10Z")

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Use Case: I am using the Zoom Video SDK to facilitate a one-on-one meeting. In this setup, the host joins via the web portal, and the user joins via a mobile app. I want to enforce that the user can only be connected fr…

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## [Video SDK Cloud Record Costs (Development) or BYOS](https://devforum.zoom.us/t/video-sdk-cloud-record-costs-development-or-byos/128523)

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**Author:** [@StreamProjects](https://devforum.zoom.us/u/StreamProjects)\
**Replies:** 3\
**Last updated:** [February 27, 2025, 8:57am UTC](https://devforum.zoom.us/t/video-sdk-cloud-record-costs-development-or-byos/128523 "2025-02-27T08:57:44Z")

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I am very keen to look again at using the Video SDK for a specific use case recording good quality cloud recording. deployed as web app (easier for my corporate clients, but appreciate browser is slower for compression) …

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## [Zoom video call black screen](https://devforum.zoom.us/t/zoom-video-call-black-screen/124243)

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**Author:** [@ali.ezzeldin](https://devforum.zoom.us/u/ali.ezzeldin)\
**Replies:** 2\
**Last updated:** [February 19, 2025, 7:14pm UTC](https://devforum.zoom.us/t/zoom-video-call-black-screen/124243 "2025-02-19T19:14:09Z")

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I added zoom video sdk to my mobile app … I have two user doctor and patient … when patient on lock screen mode and receive notification for incoming call from doctor and join session there is a black screen instead of n…

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## [Cannot kill CallKit screen when using Zoom and Callkeep](https://devforum.zoom.us/t/cannot-kill-callkit-screen-when-using-zoom-and-callkeep/128567)

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**Author:** [@sanchai](https://devforum.zoom.us/u/sanchai)\
**Replies:** 0\
**Last updated:** [February 26, 2025, 7:15am UTC](https://devforum.zoom.us/t/cannot-kill-callkit-screen-when-using-zoom-and-callkeep/128567 "2025-02-26T07:15:25Z")

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from this topic: Cannot kill CallKit screen when end call with Zoom (IOS) Due to the issue where I am unable to hang up the call in the Callkit screen, while using zoom/react-native-videosdk together with react-native-c…

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## [React Native Zoom Video SDK + Expo Arm64 Simulator](https://devforum.zoom.us/t/react-native-zoom-video-sdk-expo-arm64-simulator/127434)

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**Author:** [@GSDev](https://devforum.zoom.us/u/GSDev)\
**Replies:** 4\
**Last updated:** [February 25, 2025, 3:46pm UTC](https://devforum.zoom.us/t/react-native-zoom-video-sdk-expo-arm64-simulator/127434 "2025-02-25T15:46:00Z")

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Hey Zoom Team et al, We’re running the Video SDK in our React Native + Expo environment and are having great success on physical devices. However we’re encountering an issue when we attempt to build for the simulator on…

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## [I deployed the project in Docker, but the self-video is not streaming](https://devforum.zoom.us/t/i-deployed-the-project-in-docker-but-the-self-video-is-not-streaming/128401)

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**Author:** [@mukund](https://devforum.zoom.us/u/mukund)\
**Replies:** 0\
**Last updated:** [February 25, 2025, 6:06am UTC](https://devforum.zoom.us/t/i-deployed-the-project-in-docker-but-the-self-video-is-not-streaming/128401 "2025-02-25T06:06:05Z")

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I deployed the project in Docker, and while the user data shows bVideo: true, the self-video is not streaming. There are no errors displayed. How can I resolve this issue? @elisa.zoom @tommy

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## [Issue with uitoolkit.openPreview - Speaker Icon Auto Closes](https://devforum.zoom.us/t/issue-with-uitoolkit-openpreview-speaker-icon-auto-closes/126502)

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**Author:** [@Khoa1](https://devforum.zoom.us/u/Khoa1)\
**Replies:** 5\
**Last updated:** [February 24, 2025, 5:59pm UTC](https://devforum.zoom.us/t/issue-with-uitoolkit-openpreview-speaker-icon-auto-closes/126502 "2025-02-24T17:59:08Z")

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Hi team, I am using UI toolkit. I encountered an issue when calling uitoolkit.openPreview. On the preview screen, I click the speaker icon to open it, but it automatically closes afterward. Could you help me investigat…

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## [How to Remove Popup "Action Required - Click the button below to enable Audio"](https://devforum.zoom.us/t/how-to-remove-popup-action-required-click-the-button-below-to-enable-audio/127800)

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**Author:** [@irfan.nettech](https://devforum.zoom.us/u/irfan.nettech)\
**Replies:** 1\
**Last updated:** [February 24, 2025, 11:46am UTC](https://devforum.zoom.us/t/how-to-remove-popup-action-required-click-the-button-below-to-enable-audio/127800 "2025-02-24T11:46:17Z")

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I build custom application in Angular utilizing Zoom Video UI SDK - Web. it works perfectly well but one problem, in each and every request, it popup action menu “Action Required” Click the button below to enable Audio …

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## [Video Stops Rendering randomly on app relaunch](https://devforum.zoom.us/t/video-stops-rendering-randomly-on-app-relaunch/124630)

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**Author:** [@dattatray.deokar](https://devforum.zoom.us/u/dattatray.deokar)\
**Replies:** 3\
**Last updated:** [February 19, 2025, 7:12pm UTC](https://devforum.zoom.us/t/video-stops-rendering-randomly-on-app-relaunch/124630 "2025-02-19T19:12:44Z")

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Description Local and Remote Participant Video stop rendering randomly on app relaunch. Which iOS Video SDK version? Using Zoom SDK version 2.1.0 To Reproduce Steps to reproduce the behavior: Started Zoom Session …

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## [Mobile Browser LocalVideoTrack.SwitchCamera Reesulting to Black Preview](https://devforum.zoom.us/t/mobile-browser-localvideotrack-switchcamera-reesulting-to-black-preview/126889)

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**Author:** [@Lukaz](https://devforum.zoom.us/u/Lukaz)\
**Replies:** 1\
**Last updated:** [February 18, 2025, 4:59am UTC](https://devforum.zoom.us/t/mobile-browser-localvideotrack-switchcamera-reesulting-to-black-preview/126889 "2025-02-18T04:59:32Z")

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Video SDK Type and Version zoom/videosdk 2.1.0 Description Switching camera for the first time in mobile browsers resulting to black preview video but subsequent switching works as expected. No such problem for desktop…

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## [Error with Live Transcription SDK in Zoom Video SDK for Web using React.js](https://devforum.zoom.us/t/error-with-live-transcription-sdk-in-zoom-video-sdk-for-web-using-react-js/124586)

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**Author:** [@gdcomm](https://devforum.zoom.us/u/gdcomm)\
**Replies:** 1\
**Last updated:** [February 17, 2025, 7:36pm UTC](https://devforum.zoom.us/t/error-with-live-transcription-sdk-in-zoom-video-sdk-for-web-using-react-js/124586 "2025-02-17T19:36:27Z")

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I believe my issue is very similar to this one: devforum.zoom.us/t/attempting-to-start-transcriptions-fails-with-error/93989?u=gdcomm The account with the issue cannot log in to the forum, so I am posting this topic us…

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## [Share Device Audio While Screen Sharing](https://devforum.zoom.us/t/share-device-audio-while-screen-sharing/121961)

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**Author:** [@prw3100](https://devforum.zoom.us/u/prw3100)\
**Replies:** 2\
**Last updated:** [February 13, 2025, 10:30pm UTC](https://devforum.zoom.us/t/share-device-audio-while-screen-sharing/121961 "2025-02-13T22:30:41Z")

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Hi, Our team is using the iOS version of the Zoom Video SDK. For our current implementation, we need the audio played on one device to be shared with another device in the meeting when the first device is screen sharing…

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## [Zoom Video SDK: Handling Video Streaming Load for Large Sessions](https://devforum.zoom.us/t/zoom-video-sdk-handling-video-streaming-load-for-large-sessions/126606)

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**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Replies:** 1\
**Last updated:** [February 13, 2025, 6:59pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-handling-video-streaming-load-for-large-sessions/126606 "2025-02-13T18:59:28Z")

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Description I have developed a website using the Zoom Video SDK. If I create a session with 1,000 participants, and all of them have their cameras enabled, who manages the load of streaming their video? Does Zoom handle…

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## [Safari screenshare takes too long to display on other participants](https://devforum.zoom.us/t/safari-screenshare-takes-too-long-to-display-on-other-participants/126667)

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**Author:** [@Ton](https://devforum.zoom.us/u/Ton)\
**Replies:** 1\
**Last updated:** [February 13, 2025, 5:18am UTC](https://devforum.zoom.us/t/safari-screenshare-takes-too-long-to-display-on-other-participants/126667 "2025-02-13T05:18:13Z")

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Format Your New Topic as Follows: Video SDK Type and Version @zoom/videosdk: 2.1.0 Description Safari screenshare takes too long to display on other participants. Window share is taking around 1min and whole screen sh…

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## [Can't preview camera in a WEB session while using a mobile](https://devforum.zoom.us/t/cant-preview-camera-in-a-web-session-while-using-a-mobile/126547)

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**Author:** [@Simas](https://devforum.zoom.us/u/Simas)\
**Replies:** 1\
**Last updated:** [February 12, 2025, 9:06am UTC](https://devforum.zoom.us/t/cant-preview-camera-in-a-web-session-while-using-a-mobile/126547 "2025-02-12T09:06:47Z")

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Hello, We have a web application running on Nuxt with Zoom video sdk version 2.1.5 implemented. We want to allow our users to preview their camera inside a session with or without camera enabled and separated away from…

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## [Unable login to my Video SDK account](https://devforum.zoom.us/t/unable-login-to-my-video-sdk-account/126178)

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**Author:** [@Madilyn](https://devforum.zoom.us/u/Madilyn)\
**Replies:** 11\
**Last updated:** [February 11, 2025, 7:58pm UTC](https://devforum.zoom.us/t/unable-login-to-my-video-sdk-account/126178 "2025-02-11T19:58:05Z")

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Hi, I am having issues figuring out how to login to zoom video sdk. I have been told to reach out here so I can get assistance. I have purchased a Video SDK plan through the steps provided by zoom. Once purchased, I have…

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## [Integration of Video UI ToolKit with Android](https://devforum.zoom.us/t/integration-of-video-ui-toolkit-with-android/114210)

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**Author:** [@rjagani](https://devforum.zoom.us/u/rjagani)\
**Replies:** 1\
**Last updated:** [February 11, 2025, 5:38pm UTC](https://devforum.zoom.us/t/integration-of-video-ui-toolkit-with-android/114210 "2025-02-11T17:38:11Z")

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I am trying to integrate the Zoom Video SDK UI Tool kit into the Android app, I am using this reference and getting error as mentioned in screenshot. It’s throwing the ERROR\_CODE : 2013

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## [Possible to host a one-to-many conference expecting 100+ users?](https://devforum.zoom.us/t/possible-to-host-a-one-to-many-conference-expecting-100-users/126216)

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**Author:** [@eidokun](https://devforum.zoom.us/u/eidokun)\
**Replies:** 2\
**Last updated:** [February 11, 2025, 4:02pm UTC](https://devforum.zoom.us/t/possible-to-host-a-one-to-many-conference-expecting-100-users/126216 "2025-02-11T16:02:18Z")

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I am wondering if it would be possible and what kind of cloud setup (spec wise) would I need to host a one-to-many conference with the Video SDK. Host would need to send his video to all users but each user only needs …

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## [How to switch session View to some other View?](https://devforum.zoom.us/t/how-to-switch-session-view-to-some-other-view/103372)

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**Author:** [@cmiyaji](https://devforum.zoom.us/u/cmiyaji)\
**Replies:** 4\
**Last updated:** [February 11, 2025, 6:51am UTC](https://devforum.zoom.us/t/how-to-switch-session-view-to-some-other-view/103372 "2025-02-11T06:51:46Z")

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When a session of UI toolkit started, the program can not change the view to other view using like pushViewController(…). Is there anyway to change view during session started? I use Swift for iPhone application program…

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