# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=21

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 22

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## [Upgrade to the latest video SDK version before February 1st, 2025](https://devforum.zoom.us/t/upgrade-to-the-latest-video-sdk-version-before-february-1st-2025/124581)

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**Author:** [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Replies:** 5\
**Last updated:** [January 31, 2025, 9:41pm UTC](https://devforum.zoom.us/t/upgrade-to-the-latest-video-sdk-version-before-february-1st-2025/124581 "2025-01-31T21:41:24Z")

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Attention Developers! In preparation for the upcoming SDK minimum version policy, please upgrade your application to use the latest SDK version and ensure that the updated version is distributed to your users. The next …

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## [Loudspeaker activation/deactivation using the SDK is not working](https://devforum.zoom.us/t/loudspeaker-activation-deactivation-using-the-sdk-is-not-working/125566)

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**Author:** [@ALFREDO](https://devforum.zoom.us/u/ALFREDO)\
**Replies:** 0\
**Last updated:** [January 30, 2025, 1:51am UTC](https://devforum.zoom.us/t/loudspeaker-activation-deactivation-using-the-sdk-is-not-working/125566 "2025-01-30T01:51:31Z")

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We are currently using the React Native SDK (version 1.12.10) to manage live video sessions on our app, but after several approaches and fix attempts we are unable to have consistent behavior regarding loudspeaker activa…

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## [Document Picture in Picture in React](https://devforum.zoom.us/t/document-picture-in-picture-in-react/122392)

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**Author:** [@liviu](https://devforum.zoom.us/u/liviu)\
**Replies:** 1\
**Last updated:** [January 29, 2025, 8:19pm UTC](https://devforum.zoom.us/t/document-picture-in-picture-in-react/122392 "2025-01-29T20:19:25Z")

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Hello! I’m trying to implement the PiP feature in a React web app, but I’m running into some issues. I read the article that you guys have on this, but that is not working exactly as expected, meaning that you have to co…

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## [Video for remote user is not rotating](https://devforum.zoom.us/t/video-for-remote-user-is-not-rotating/125505)

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**Author:** [@maarouf.karakeh](https://devforum.zoom.us/u/maarouf.karakeh)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 10:23am UTC](https://devforum.zoom.us/t/video-for-remote-user-is-not-rotating/125505 "2025-01-29T10:23:36Z")

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Description I’m using the Zoom Video SDK for iOS to implement a video call interface. My project is designed for portrait mode only, but I’m trying to enable landscape support. However, when the device rotates to landsca…

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## [Error Implementing Virtual Background Preview Using \`video-player\` in Zoom VideoSDK v2.1.0](https://devforum.zoom.us/t/error-implementing-virtual-background-preview-using-video-player-in-zoom-videosdk-v2-1-0/124689)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 10\
**Last updated:** [January 24, 2025, 9:37pm UTC](https://devforum.zoom.us/t/error-implementing-virtual-background-preview-using-video-player-in-zoom-videosdk-v2-1-0/124689 "2025-01-24T21:37:46Z")

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Video SDK Type and Version VideoSDK: 2.1.0 Description I attempted to remove the canvas and use the video-player nested within the video-player-container to display the virtual background preview, as outlined in the l…

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## [Zoom sdk web, in mobile view, the video render pops out of container. but works fine on desktop view](https://devforum.zoom.us/t/zoom-sdk-web-in-mobile-view-the-video-render-pops-out-of-container-but-works-fine-on-desktop-view/125210)

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**Author:** [@Abdul](https://devforum.zoom.us/u/Abdul)\
**Replies:** 0\
**Last updated:** [January 24, 2025, 11:27am UTC](https://devforum.zoom.us/t/zoom-sdk-web-in-mobile-view-the-video-render-pops-out-of-container-but-works-fine-on-desktop-view/125210 "2025-01-24T11:27:30Z")

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my Vue js code async renderVideo(event) { this.setDynamicContainerWidth(); this.zoomStream = await this.zoomClient.getMediaStream(); const videoContainer = this.$refs.videoContainer; // Access the main video containe…

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## [ShareCanvas is not presenting any content until screen rotation](https://devforum.zoom.us/t/sharecanvas-is-not-presenting-any-content-until-screen-rotation/125201)

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**Author:** [@jbialkowski](https://devforum.zoom.us/u/jbialkowski)\
**Replies:** 0\
**Last updated:** [January 24, 2025, 8:30am UTC](https://devforum.zoom.us/t/sharecanvas-is-not-presenting-any-content-until-screen-rotation/125201 "2025-01-24T08:30:05Z")

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Description Hi team, I have following code in our app that presents the share canvas from remote user: internal fun ZoomScreenShareVideo( userId: String, onError: (Throwable) -\> Unit, modifier: Modifier = …

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## [React Native - shareScreen() does not turn on screen share](https://devforum.zoom.us/t/react-native-sharescreen-does-not-turn-on-screen-share/123818)

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**Author:** [@faiziqureshi2504](https://devforum.zoom.us/u/faiziqureshi2504)\
**Replies:** 14\
**Last updated:** [January 22, 2025, 7:02pm UTC](https://devforum.zoom.us/t/react-native-sharescreen-does-not-turn-on-screen-share/123818 "2025-01-22T19:02:20Z")

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Description I am using @zoom/react-native-videosdk:"^1.10.10" when I call zoom.shareHelper.shareScreen() it opens a popup to start now sharing screen, but nothing happens after that. I have also tried updating the lib…

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## [Issue with Camera Compatibility and MediaDevices API on Windows 11 in Zoom Web SDK](https://devforum.zoom.us/t/issue-with-camera-compatibility-and-mediadevices-api-on-windows-11-in-zoom-web-sdk/125052)

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**Author:** [@Steven\_Aziz](https://devforum.zoom.us/u/Steven_Aziz)\
**Replies:** 2\
**Last updated:** [January 23, 2025, 5:02pm UTC](https://devforum.zoom.us/t/issue-with-camera-compatibility-and-mediadevices-api-on-windows-11-in-zoom-web-sdk/125052 "2025-01-23T17:02:01Z")

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Hello, I’m encountering a camera compatibility issue when using the Zoom Web SDK (v3.11.0) on Windows 11. The problem arises when trying to access a video stream via the MediaDevices API (getUserMedia()), which is used …

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## [Is it possible to add a confirmation dialogue for when you close the PIP window?](https://devforum.zoom.us/t/is-it-possible-to-add-a-confirmation-dialogue-for-when-you-close-the-pip-window/125110)

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**Author:** [@aladin.bensassi](https://devforum.zoom.us/u/aladin.bensassi)\
**Replies:** 3\
**Last updated:** [January 23, 2025, 8:26am UTC](https://devforum.zoom.us/t/is-it-possible-to-add-a-confirmation-dialogue-for-when-you-close-the-pip-window/125110 "2025-01-23T08:26:15Z")

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Hello Zoom community, I’m working with the Zoom Video SDK and have encountered an issue with the Picture-in-Picture (PiP) window that appears when sharing a screen during a meeting. In this setup, the PiP window shows p…

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## [Video on Canvas Getting Cropped in New v2.1.0 Update](https://devforum.zoom.us/t/video-on-canvas-getting-cropped-in-new-v2-1-0-update/125003)

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**Author:** [@tigran](https://devforum.zoom.us/u/tigran)\
**Replies:** 1\
**Last updated:** [January 23, 2025, 8:24am UTC](https://devforum.zoom.us/t/video-on-canvas-getting-cropped-in-new-v2-1-0-update/125003 "2025-01-23T08:24:36Z")

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Issue: Video in Preview is Cropped When Using the New Preview Feature in v2.1.0 I am encountering an issue with the Zoom Video SDK while implementing the preview feature. I’m using the documentation available under the P…

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## [Unexpected recording\_started and recording\_stopped Webhook Events in Zoom Video SDK](https://devforum.zoom.us/t/unexpected-recording-started-and-recording-stopped-webhook-events-in-zoom-video-sdk/125053)

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**Author:** [@yusuke.yamashita](https://devforum.zoom.us/u/yusuke.yamashita)\
**Replies:** 0\
**Last updated:** [January 22, 2025, 12:46am UTC](https://devforum.zoom.us/t/unexpected-recording-started-and-recording-stopped-webhook-events-in-zoom-video-sdk/125053 "2025-01-22T00:46:32Z")

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Hello Zoom Developers, We are running a browser-based video call service using the Zoom Video SDK with cloud recording. In some sessions, we have noticed that the recording\_started and recording\_stopped events are trigg…

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## [Phone Participant ID different than Zoom User Id](https://devforum.zoom.us/t/phone-participant-id-different-than-zoom-user-id/124675)

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**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\
**Replies:** 3\
**Last updated:** [January 20, 2025, 1:50am UTC](https://devforum.zoom.us/t/phone-participant-id-different-than-zoom-user-id/124675 "2025-01-20T01:50:07Z")

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Description CallInInfo.participantId doesn’t match VideoClient.getUser().userId This may be by design but the use case I was looking at was for a connected zoom user during one of our meetings, if they were having trou…

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## [Zoom Video SDK: Unexpected iOS app closure when the host ends the session](https://devforum.zoom.us/t/zoom-video-sdk-unexpected-ios-app-closure-when-the-host-ends-the-session/87804)

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**Author:** [@desarrolloImasD](https://devforum.zoom.us/u/desarrolloImasD)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 8:20am UTC](https://devforum.zoom.us/t/zoom-video-sdk-unexpected-ios-app-closure-when-the-host-ends-the-session/87804 "2025-01-17T08:20:30Z")

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Video SDK Type and Version Zoom Video SDK for iOS, version 1.7.5. Description The iOS app unexpectedly closes when the host, from a web portal, ends the session for all participants, displaying the error “Thread 1: EX…

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## [Request for Improving flutter\_zoom\_video\_sdk Dependencies: Updating rxdart and Reconsidering the Use of events\_emitter](https://devforum.zoom.us/t/request-for-improving-flutter-zoom-video-sdk-dependencies-updating-rxdart-and-reconsidering-the-use-of-events-emitter/122757)

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**Author:** [@tihimsm](https://devforum.zoom.us/u/tihimsm)\
**Replies:** 15\
**Last updated:** [January 16, 2025, 2:46pm UTC](https://devforum.zoom.us/t/request-for-improving-flutter-zoom-video-sdk-dependencies-updating-rxdart-and-reconsidering-the-use-of-events-emitter/122757 "2025-01-16T14:46:50Z")

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Currently, flutter\_zoom\_video\_sdk depends on the events\_emitter package, which has not been maintained for about two years and has only 12 stars on GitHub. Moreover, events\_emitter relies on an outdated version of rxdart …

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## [Issue with createLocalVideoTrack and start method not awaiting or returning properly when using virtual background in Zoom Video SDK](https://devforum.zoom.us/t/issue-with-createlocalvideotrack-and-start-method-not-awaiting-or-returning-properly-when-using-virtual-background-in-zoom-video-sdk/119976)

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**Author:** [@oganyan](https://devforum.zoom.us/u/oganyan)\
**Replies:** 3\
**Last updated:** [January 16, 2025, 8:36am UTC](https://devforum.zoom.us/t/issue-with-createlocalvideotrack-and-start-method-not-awaiting-or-returning-properly-when-using-virtual-background-in-zoom-video-sdk/119976 "2025-01-16T08:36:25Z")

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Video SDK Type and Version JS v1.12.10 Description I encountered an issue while using Zoom Video SDK, but this problem only occurs when using a virtual background. Here’s the code: const localVideoTrack = ZoomVideo.c…

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## [Self-View Video Zoomed When Joining from Android on Zoom Video SDK (Web)](https://devforum.zoom.us/t/self-view-video-zoomed-when-joining-from-android-on-zoom-video-sdk-web/124596)

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**Author:** [@freelancer.nak](https://devforum.zoom.us/u/freelancer.nak)\
**Replies:** 2\
**Last updated:** [January 15, 2025, 6:00am UTC](https://devforum.zoom.us/t/self-view-video-zoomed-when-joining-from-android-on-zoom-video-sdk-web/124596 "2025-01-15T06:00:11Z")

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Hi Zoom Developers, We are experiencing an issue with the Zoom Video SDK (Web) where the self-view video appears zoomed in when users join a session from Android devices. Here are the details: Here is screenshot …

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## [How to Keep the Camera Focused on One User During a Call?](https://devforum.zoom.us/t/how-to-keep-the-camera-focused-on-one-user-during-a-call/123929)

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**Author:** [@Humair](https://devforum.zoom.us/u/Humair)\
**Replies:** 2\
**Last updated:** [January 13, 2025, 5:53pm UTC](https://devforum.zoom.us/t/how-to-keep-the-camera-focused-on-one-user-during-a-call/123929 "2025-01-13T17:53:01Z")

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I want to keep the camera fixed on a user and prevent the main screen from switching while they are speaking. Do you have any suggestions for achieving this? Any anyone help me? What do I do with my Zoom chatter?

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## [An exception occurred when you turned on screen sharing](https://devforum.zoom.us/t/an-exception-occurred-when-you-turned-on-screen-sharing/124295)

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**Author:** [@freda199594](https://devforum.zoom.us/u/freda199594)\
**Replies:** 2\
**Last updated:** [January 14, 2025, 12:37am UTC](https://devforum.zoom.us/t/an-exception-occurred-when-you-turned-on-screen-sharing/124295 "2025-01-14T00:37:17Z")

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Hello, I’m using the video SDK (1.12.14) and sometimes I get the error “Uncaught (in promise) DOMException: HTMLCanvasElement.width setter: Cannot set width of placeholder canvas transferred to OffscreenCanvas” when turn…

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## [Screen Sharing Not Working in Safari 18.0.1 on Mac - OPERATION\_TIMEOUT Error Without SharedArrayBuffer](https://devforum.zoom.us/t/screen-sharing-not-working-in-safari-18-0-1-on-mac-operation-timeout-error-without-sharedarraybuffer/123596)

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**Author:** [@Betil](https://devforum.zoom.us/u/Betil)\
**Replies:** 7\
**Last updated:** [January 13, 2025, 4:33pm UTC](https://devforum.zoom.us/t/screen-sharing-not-working-in-safari-18-0-1-on-mac-operation-timeout-error-without-sharedarraybuffer/123596 "2025-01-13T16:33:35Z")

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I’m experiencing issues with screen sharing in Safari 18.0.1 (20619.1.26.31.7) on Mac. When trying to share my screen, recipients cannot see it and receive an OPERATION\_TIMEOUT error. This appears to be related to Shared…

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## [Dial-in unmuting issue](https://devforum.zoom.us/t/dial-in-unmuting-issue/124346)

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**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 10:07am UTC](https://devforum.zoom.us/t/dial-in-unmuting-issue/124346 "2025-01-13T10:07:25Z")

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Format Your New Topic as Follows: 2.1.0 Web Description Users that dial-in are able to unmute themselves by pressing \*6 – bypassing the muteAudioUponStartAudio method. This is preventing us from allowing users to dial-…

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## [Flutter video SDK - PIP mode android,Small view click, Fullscreen video rendering](https://devforum.zoom.us/t/flutter-video-sdk-pip-mode-android-small-view-click-fullscreen-video-rendering/119655)

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**Author:** [@ganesh](https://devforum.zoom.us/u/ganesh)\
**Replies:** 1\
**Last updated:** [January 13, 2025, 12:23pm UTC](https://devforum.zoom.us/t/flutter-video-sdk-pip-mode-android-small-view-click-fullscreen-video-rendering/119655 "2025-01-13T12:23:02Z")

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Hi , We are currently using flutter\_zoom\_videosdk: ^1.12.10 for our Flutter project and need your guidance to resolve a few issues: 1.Picture-in-Picture Mode (Android & iOS) We would like to implement Picture-in-Pictu…

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## [Cannot kill CallKit screen when end call with Zoom (Reopen)](https://devforum.zoom.us/t/cannot-kill-callkit-screen-when-end-call-with-zoom-reopen/124422)

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**Author:** [@sanchai](https://devforum.zoom.us/u/sanchai)\
**Replies:** 0\
**Last updated:** [January 13, 2025, 2:40am UTC](https://devforum.zoom.us/t/cannot-kill-callkit-screen-when-end-call-with-zoom-reopen/124422 "2025-01-13T02:40:14Z")

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I have tried disabling enableCallKit in the InitConfig and using just the react-native-callkeep package as suggested, but unfortunately, the issue still persists.

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## [Participants from different subsessions can interact with each other](https://devforum.zoom.us/t/participants-from-different-subsessions-can-interact-with-each-other/120022)

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**Author:** [@dev\_lxpead](https://devforum.zoom.us/u/dev_lxpead)\
**Replies:** 20\
**Last updated:** [January 9, 2025, 3:03pm UTC](https://devforum.zoom.us/t/participants-from-different-subsessions-can-interact-with-each-other/120022 "2025-01-09T15:03:35Z")

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All integrations were made following the Zoom Video SDK documentation. I’m having some unsolved issues in the documentation. Even if participants are in different subsessions, they can hear, view cameras and share scre…

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## [Safari permissions and media sharing issues without SharedArrayBuffer enabled](https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043)

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**Author:** [@Betil](https://devforum.zoom.us/u/Betil)\
**Replies:** 1\
**Last updated:** [January 9, 2025, 11:41am UTC](https://devforum.zoom.us/t/safari-permissions-and-media-sharing-issues-without-sharedarraybuffer-enabled/124043 "2025-01-09T11:41:56Z")

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Issue Description We’re encountering several critical issues in Safari when SharedArrayBuffer is disabled in our environment. Note that all media sharing works perfectly between other browsers (Chrome, Firefox, Edge): …

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## [Video SDK - Flutter](https://devforum.zoom.us/t/video-sdk-flutter/94335)

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**Author:** [@luizbianghi](https://devforum.zoom.us/u/luizbianghi)\
**Replies:** 3\
**Last updated:** [January 9, 2025, 11:38am UTC](https://devforum.zoom.us/t/video-sdk-flutter/94335 "2025-01-09T11:38:05Z")

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We are currently integrating the VideoSDK into an application aimed at the legislative houses in Brazil, developed with the Flutter framework to ensure its cross-platform compatibility (Android and iOS). The initial int…

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## [Zoom Video SDK Issue: 9:16 Aspect Ratio on Desktop Browser for Participants Joining from Mobile Browser](https://devforum.zoom.us/t/zoom-video-sdk-issue-9-16-aspect-ratio-on-desktop-browser-for-participants-joining-from-mobile-browser/123504)

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**Author:** [@freelancer.nak](https://devforum.zoom.us/u/freelancer.nak)\
**Replies:** 5\
**Last updated:** [January 8, 2025, 9:28am UTC](https://devforum.zoom.us/t/zoom-video-sdk-issue-9-16-aspect-ratio-on-desktop-browser-for-participants-joining-from-mobile-browser/123504 "2025-01-08T09:28:04Z")

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Issue Description: I am encountering an issue with the Zoom Video SDK where participant video displays in a 9:16 aspect ratio on desktop browsers when the participant joins from a mobile browser. I have already set the…

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## [Microphone icon persists after stopping and disposing audio track](https://devforum.zoom.us/t/microphone-icon-persists-after-stopping-and-disposing-audio-track/123621)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 7\
**Last updated:** [January 8, 2025, 9:16am UTC](https://devforum.zoom.us/t/microphone-icon-persists-after-stopping-and-disposing-audio-track/123621 "2025-01-08T09:16:42Z")

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Video SDK Type and Version 1.11.6 Description When starting an audio preview using the following code, the microphone icon appears in the browser tab bar: this.localAudioInputTrack = ZoomVideo.createLocalAudioT…

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## [Memory Leak In Zoom Video SDK v1.14.0](https://devforum.zoom.us/t/memory-leak-in-zoom-video-sdk-v1-14-0/123657)

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**Author:** [@prw3100](https://devforum.zoom.us/u/prw3100)\
**Replies:** 5\
**Last updated:** [January 7, 2025, 10:06pm UTC](https://devforum.zoom.us/t/memory-leak-in-zoom-video-sdk-v1-14-0/123657 "2025-01-07T22:06:33Z")

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Hi, This is a followup to the current ticket (Memory Leak In Zoom Video SDK v1.12.0). We were hoping that in version v1.13.5, all memory leaks would have been resolved. However even in version v1.14.0, we are still seei…

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## [NullPointerException on VideoSize when phone is rotated with share canvas](https://devforum.zoom.us/t/nullpointerexception-on-videosize-when-phone-is-rotated-with-share-canvas/122747)

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**Author:** [@jledwon](https://devforum.zoom.us/u/jledwon)\
**Replies:** 3\
**Last updated:** [December 20, 2024, 3:00pm UTC](https://devforum.zoom.us/t/nullpointerexception-on-videosize-when-phone-is-rotated-with-share-canvas/122747 "2024-12-20T15:00:36Z")

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Hi, I have encountered the crash in the Android SDK when mobile device is receiving the share stream from the remote participant. I am using Jetpack Compose, so the ZoomVideoSDKVideoView is wrapped in following code: …

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