# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=26

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 27

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## [User continuously getting disconnected and having to rejoin](https://devforum.zoom.us/t/user-continuously-getting-disconnected-and-having-to-rejoin/120096)

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**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\
**Replies:** 1\
**Last updated:** [October 31, 2024, 6:55am UTC](https://devforum.zoom.us/t/user-continuously-getting-disconnected-and-having-to-rejoin/120096 "2024-10-31T06:55:26Z")

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Description Session ID: xqcJ7yh1SUGfz5CTj9wRZg== User: Abby Berg Meeting dashboard shows her being disconnected/rejoining \>20 times during the meeting. Why is this happening? created a rough user experience for the us…

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## [zoomSdk.audioHelper.speakerStatus not working](https://devforum.zoom.us/t/zoomsdk-audiohelper-speakerstatus-not-working/120079)

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**Author:** [@michaelpetersen](https://devforum.zoom.us/u/michaelpetersen)\
**Replies:** 0\
**Last updated:** [October 30, 2024, 5:31pm UTC](https://devforum.zoom.us/t/zoomsdk-audiohelper-speakerstatus-not-working/120079 "2024-10-30T17:31:36Z")

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Description The zoomSdk.audioHelper.speakerStatus returns false, but the audio still seems to play using the speakers. If we set call zoomSdk.audioHelper.setSpeaker(true) then nothing changes, but we experience a weird…

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## [Pre-call Test info](https://devforum.zoom.us/t/pre-call-test-info/119653)

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**Author:** [@paul.mathew](https://devforum.zoom.us/u/paul.mathew)\
**Replies:** 4\
**Last updated:** [October 30, 2024, 4:00pm UTC](https://devforum.zoom.us/t/pre-call-test-info/119653 "2024-10-30T16:00:50Z")

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Hi, We have integrated Zoom Videosdk in our app and it’s working . Now we are planning to add a Pre-Calling test like other apps where test your connection, mic , speaker and Network. Yes, Zoom Videosdk Preview is ther…

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## [I can't create more than one subsession](https://devforum.zoom.us/t/i-cant-create-more-than-one-subsession/119831)

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**Author:** [@dev\_lxpead](https://devforum.zoom.us/u/dev_lxpead)\
**Replies:** 1\
**Last updated:** [October 29, 2024, 8:57pm UTC](https://devforum.zoom.us/t/i-cant-create-more-than-one-subsession/119831 "2024-10-29T20:57:04Z")

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All integrations were made following the Zoom Video SDK documentation. I’m having some unsolved issues in the documentation. When I have a subsession created and I try to create another, the second one is not created b…

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## [Video SDK and private app](https://devforum.zoom.us/t/video-sdk-and-private-app/119718)

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**Author:** [@And-there-it-was](https://devforum.zoom.us/u/And-there-it-was)\
**Replies:** 7\
**Last updated:** [October 29, 2024, 12:48pm UTC](https://devforum.zoom.us/t/video-sdk-and-private-app/119718 "2024-10-29T12:48:25Z")

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We’re building out the video SDK so we can take video out of a zoom meeting and inject a video stream back in. We want to enable this as a developer play for our customers who want to build their own experiences where t…

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## [React Native New Architecture support](https://devforum.zoom.us/t/react-native-new-architecture-support/119943)

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**Author:** [@ray.elward](https://devforum.zoom.us/u/ray.elward)\
**Replies:** 1\
**Last updated:** [October 28, 2024, 4:44pm UTC](https://devforum.zoom.us/t/react-native-new-architecture-support/119943 "2024-10-28T16:44:15Z")

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Is the Zoom video SDK for react native planning on supporting the new architecture? It has arrived: New Architecture is here · React Native It makes RN apps feel a lot more native. So we’re happy about that. I know thi…

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## [Picture-in-Picture freezes when window is no longer visible](https://devforum.zoom.us/t/picture-in-picture-freezes-when-window-is-no-longer-visible/119200)

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**Author:** [@nilo.drumond](https://devforum.zoom.us/u/nilo.drumond)\
**Replies:** 3\
**Last updated:** [October 28, 2024, 11:58am UTC](https://devforum.zoom.us/t/picture-in-picture-freezes-when-window-is-no-longer-visible/119200 "2024-10-28T11:58:46Z")

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Description When the user alt+tabs from the browser window in which the Zoom video is being rendered, the Picture-in-Picture video freezes. Which Web Video SDK version? Javascript 1.12.5 Video SDK Code Snippets See …

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## [Video Vs meeting sdk](https://devforum.zoom.us/t/video-vs-meeting-sdk/119869)

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**Author:** [@ejaz](https://devforum.zoom.us/u/ejaz)\
**Replies:** 0\
**Last updated:** [October 25, 2024, 11:26pm UTC](https://devforum.zoom.us/t/video-vs-meeting-sdk/119869 "2024-10-25T23:26:08Z")

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Hi I’m developing an app in flutter, that requires an 1:1 video call between doctor and patient, I have my own custom UI developed. It’s a simple UI like WhatsApp video call screen. In meeting sdk there’s no direct zoom…

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## [Host is unable to close user’s cameras](https://devforum.zoom.us/t/host-is-unable-to-close-user-s-cameras/118802)

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**Author:** [@dev\_lxpead](https://devforum.zoom.us/u/dev_lxpead)\
**Replies:** 3\
**Last updated:** [October 25, 2024, 10:17pm UTC](https://devforum.zoom.us/t/host-is-unable-to-close-user-s-cameras/118802 "2024-10-25T22:17:08Z")

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All integrations were made following the Zoom Video SDK documentation. I’m having some unsolved issues in the documentation. When the user opens the camera for the first time, hsot can close the camera, however, if the…

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## [Twilio Zoom Migration, Session Join Error {type: 'JOIN\_MEETING\_FAILED', reason: 'This account does not exist or does not belong to you', errorCode: 200}](https://devforum.zoom.us/t/twilio-zoom-migration-session-join-error-type-join-meeting-failed-reason-this-account-does-not-exist-or-does-not-belong-to-you-errorcode-200/99701)

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**Author:** [@borismiffy](https://devforum.zoom.us/u/borismiffy)\
**Replies:** 9\
**Last updated:** [February 21, 2024, 5:25pm UTC](https://devforum.zoom.us/t/twilio-zoom-migration-session-join-error-type-join-meeting-failed-reason-this-account-does-not-exist-or-does-not-belong-to-you-errorcode-200/99701 "2024-02-21T17:25:53Z")

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{type: ‘JOIN\_MEETING\_FAILED’, reason: ‘This account does not exist or does not belong to you’, errorCode: 200} We’re migrating from Twilio Video to the Zoom Video SDK and are running into the error above when trying to …

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## [Error: “Your account currently does not support CMR BYOS storage” when trying to add BYOS location](https://devforum.zoom.us/t/error-your-account-currently-does-not-support-cmr-byos-storage-when-trying-to-add-byos-location/119747)

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**Author:** [@ajin](https://devforum.zoom.us/u/ajin)\
**Replies:** 2\
**Last updated:** [October 25, 2024, 12:43pm UTC](https://devforum.zoom.us/t/error-your-account-currently-does-not-support-cmr-byos-storage-when-trying-to-add-byos-location/119747 "2024-10-25T12:43:16Z")

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Hi everyone, First of all, hello! I am new here and super happy to join this forum. I’ve been trying to add a Bring Your Own Storage (BYOS) location to my Zoom account but I keep encountering this error: Request: cur…

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## [Dial-out phone users joining unmuted issues](https://devforum.zoom.us/t/dial-out-phone-users-joining-unmuted-issues/117156)

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**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\
**Replies:** 15\
**Last updated:** [October 25, 2024, 12:14am UTC](https://devforum.zoom.us/t/dial-out-phone-users-joining-unmuted-issues/117156 "2024-10-25T00:14:14Z")

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Video SDK Web v1.12.1 Description I’m hoping theres a way to set the default join behavior of dial-out phone users to muted when joining. When a computer user calls startAudio we have the option in SDK to set the Audio…

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## [Error INVALID\_OPERATION al Compartir Pantalla en Zoom Video SDK](https://devforum.zoom.us/t/error-invalid-operation-al-compartir-pantalla-en-zoom-video-sdk/119799)

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**Author:** [@iparra1](https://devforum.zoom.us/u/iparra1)\
**Replies:** 0\
**Last updated:** [October 24, 2024, 7:04pm UTC](https://devforum.zoom.us/t/error-invalid-operation-al-compartir-pantalla-en-zoom-video-sdk/119799 "2024-10-24T19:04:42Z")

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Descripción del Problema Actualmente, estamos implementando la funcionalidad de compartir pantalla en una sesión en vivo a través de Zoom Video SDK. Inicialmente, todo funciona como se espera, tanto la cámara como la pan…

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## [Zoom Room Custom Video Layouts](https://devforum.zoom.us/t/zoom-room-custom-video-layouts/119775)

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**Author:** [@scottf.horan](https://devforum.zoom.us/u/scottf.horan)\
**Replies:** 0\
**Last updated:** [October 24, 2024, 2:42pm UTC](https://devforum.zoom.us/t/zoom-room-custom-video-layouts/119775 "2024-10-24T14:42:05Z")

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I am looking for options for customizing Zoom Rooms, specifically for custom video layouts. The options seem to be pretty limited, would the only way to accomplish this to use the Video SDK with a companion application? …

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## [What does audioHelper.setSpeaker(true/false) do?](https://devforum.zoom.us/t/what-does-audiohelper-setspeaker-true-false-do/119748)

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**Author:** [@michaelpetersen](https://devforum.zoom.us/u/michaelpetersen)\
**Replies:** 0\
**Last updated:** [October 24, 2024, 10:49am UTC](https://devforum.zoom.us/t/what-does-audiohelper-setspeaker-true-false-do/119748 "2024-10-24T10:49:18Z")

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Description I would like some documentation about what .setSpeaker does on the audio helper. If it is set to false, it still uses the speaker on my device, if it is set to true nothing changes, but I experience a bug w…

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## [VideoSDK UI Toolkit Compatibility with Swift 5.10](https://devforum.zoom.us/t/videosdk-ui-toolkit-compatibility-with-swift-5-10/119438)

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**Author:** [@danp963](https://devforum.zoom.us/u/danp963)\
**Replies:** 1\
**Last updated:** [October 24, 2024, 10:03am UTC](https://devforum.zoom.us/t/videosdk-ui-toolkit-compatibility-with-swift-5-10/119438 "2024-10-24T10:03:23Z")

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The current VideoSDK UI Toolkit is compiled with Swift 5.9.2. I get an error when trying to use the SDK with a more recent SDK. I get the following error when attempting to reference the SDK: Error: Failed to build mod…

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## [Poor screen share quality with optimizedForSharedVideo enabled](https://devforum.zoom.us/t/poor-screen-share-quality-with-optimizedforsharedvideo-enabled/119638)

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**Author:** [@iservetnik](https://devforum.zoom.us/u/iservetnik)\
**Replies:** 2\
**Last updated:** [October 24, 2024, 9:03am UTC](https://devforum.zoom.us/t/poor-screen-share-quality-with-optimizedforsharedvideo-enabled/119638 "2024-10-24T09:03:42Z")

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Hello. I’m using the latest @zoom/videosdk package (version 1.12.5). I encountered an issue with very poor screen share quality when I set optimizedForSharedVideo: true when I call startShareScreen(). The screen share …

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## [Zoom Linus SDK - HasRawdataLicense()](https://devforum.zoom.us/t/zoom-linus-sdk-hasrawdatalicense/118457)

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**Author:** [@wayne](https://devforum.zoom.us/u/wayne)\
**Replies:** 3\
**Last updated:** [October 24, 2024, 7:16am UTC](https://devforum.zoom.us/t/zoom-linus-sdk-hasrawdatalicense/118457 "2024-10-24T07:16:05Z")

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Apply for rawdata license application under Zoom Linux SDK - hasRawdataLicense() Dear Zoom team, Our team (HeyGen) has built and released our first Zoom app - https://marketplace.zoom.us/ We’re actively working on the…

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## [I can't add users to subsessions](https://devforum.zoom.us/t/i-cant-add-users-to-subsessions/119119)

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**Author:** [@dev\_lxpead](https://devforum.zoom.us/u/dev_lxpead)\
**Replies:** 4\
**Last updated:** [October 23, 2024, 9:26pm UTC](https://devforum.zoom.us/t/i-cant-add-users-to-subsessions/119119 "2024-10-23T21:26:24Z")

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All integrations were made following the Zoom Video SDK documentation. I’m having some unsolved issues in the documentation. When I try to add a user to a subsession, using the following code snippet: export const ass…

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## [Add text to the top of video screen](https://devforum.zoom.us/t/add-text-to-the-top-of-video-screen/119262)

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**Author:** [@AdamG](https://devforum.zoom.us/u/AdamG)\
**Replies:** 4\
**Last updated:** [October 23, 2024, 5:37pm UTC](https://devforum.zoom.us/t/add-text-to-the-top-of-video-screen/119262 "2024-10-23T17:37:34Z")

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I would like to add static text to the top of a video call, above the avatars (sorry I can’t attach the mockup). I’m starting off just using Zoom’s sdk sample. I can’t link to it, but I assume the answer to this questio…

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## [onUserHostChanged listener is not called in iOS - Flutter](https://devforum.zoom.us/t/onuserhostchanged-listener-is-not-called-in-ios-flutter/119666)

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**Author:** [@sathya](https://devforum.zoom.us/u/sathya)\
**Replies:** 0\
**Last updated:** [October 23, 2024, 9:31am UTC](https://devforum.zoom.us/t/onuserhostchanged-listener-is-not-called-in-ios-flutter/119666 "2024-10-23T09:31:16Z")

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Video SDK Type and Version flutter-zoom-video-sdk-6.1.10-1.12.10 Description I have added a waiting screen for the participants after joining the session if there is no host. And I have added a listener to get the hos…

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## [onUserHostChanged is not called in iOS - Flutter](https://devforum.zoom.us/t/onuserhostchanged-is-not-called-in-ios-flutter/119654)

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**Author:** [@sathya](https://devforum.zoom.us/u/sathya)\
**Replies:** 0\
**Last updated:** [October 23, 2024, 6:02am UTC](https://devforum.zoom.us/t/onuserhostchanged-is-not-called-in-ios-flutter/119654 "2024-10-23T06:02:44Z")

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Format Your New Topic as Follows: Video SDK Type and Version flutter-zoom-video-sdk-6.1.10-1.12.10 Description I have added a waiting screen for the participants after joining the session if there is no host. And I h…

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## [Zoom Video SDK Android 15 Compatibility Issue](https://devforum.zoom.us/t/zoom-video-sdk-android-15-compatibility-issue/114895)

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**Author:** [@paul.mathew](https://devforum.zoom.us/u/paul.mathew)\
**Replies:** 6\
**Last updated:** [October 23, 2024, 5:51am UTC](https://devforum.zoom.us/t/zoom-video-sdk-android-15-compatibility-issue/114895 "2024-10-23T05:51:05Z")

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When I was testing the video sdk in Android 15 I found that after the call is started the mic is loosing the focus . But for Android 14 it’s working fine. Anyone else is facing this issue ?

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## [What ports 8801-8810 are for, and can we skip them?](https://devforum.zoom.us/t/what-ports-8801-8810-are-for-and-can-we-skip-them/114802)

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**Author:** [@matteo](https://devforum.zoom.us/u/matteo)\
**Replies:** 5\
**Last updated:** [October 23, 2024, 1:41am UTC](https://devforum.zoom.us/t/what-ports-8801-8810-are-for-and-can-we-skip-them/114802 "2024-10-23T01:41:25Z")

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Video SDK Web - any last version Description Hi there! We recently developed a Video SDK videoconference solution, and we are now “battling” with our customers to make them authorize all the ports required by zoom to …

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## [Video from participant’s cameras does not appear even though the camera initialization and attachment to a container is successful](https://devforum.zoom.us/t/video-from-participant-s-cameras-does-not-appear-even-though-the-camera-initialization-and-attachment-to-a-container-is-successful/119092)

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**Author:** [@dev\_lxpead](https://devforum.zoom.us/u/dev_lxpead)\
**Replies:** 4\
**Last updated:** [October 22, 2024, 8:24pm UTC](https://devforum.zoom.us/t/video-from-participant-s-cameras-does-not-appear-even-though-the-camera-initialization-and-attachment-to-a-container-is-successful/119092 "2024-10-22T20:24:00Z")

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All integrations were made following the Zoom Video SDK documentation. I’m having some unsolved issues in the documentation. When a participant turns on their camera, a black screen appears for the other participants, …

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## [Small View to Full ScreenView not Working](https://devforum.zoom.us/t/small-view-to-full-screenview-not-working/106184)

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**Author:** [@shakilahmedshaj](https://devforum.zoom.us/u/shakilahmedshaj)\
**Replies:** 4\
**Last updated:** [October 22, 2024, 2:47am UTC](https://devforum.zoom.us/t/small-view-to-full-screenview-not-working/106184 "2024-10-22T02:47:18Z")

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flutter sdk v-1.10.1 ( update - tried with 1.7.10 and 1.9.0 same problem) here the doc says, after tapping, it will make small view to full screen in the flutter cameraview, only the host video is showing as full sc…

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## [Support for arm64](https://devforum.zoom.us/t/support-for-arm64/119514)

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**Author:** [@giovanna.rodrigues](https://devforum.zoom.us/u/giovanna.rodrigues)\
**Replies:** 1\
**Last updated:** [October 21, 2024, 8:33am UTC](https://devforum.zoom.us/t/support-for-arm64/119514 "2024-10-21T08:33:57Z")

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Description I don’t want to exclude the arm64 architecture in my project anymore, but now I’m having issues to integrate ZoomVideoSDK. Cocoapods There’s a line (EXCLUDED\_ARCHS\\\[sdk=iphonesimulator\\\*\\\] = arm64) added…

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## [How to initialize CreateZoomVideoSDKObj()](https://devforum.zoom.us/t/how-to-initialize-createzoomvideosdkobj/119491)

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**Author:** [@yashwant.choure73546](https://devforum.zoom.us/u/yashwant.choure73546)\
**Replies:** 0\
**Last updated:** [October 20, 2024, 10:27am UTC](https://devforum.zoom.us/t/how-to-initialize-createzoomvideosdkobj/119491 "2024-10-20T10:27:16Z")

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I am getting error in CreateZoomVideoSDKObj(). It says it is undefined. Can someone please tell me how to use it. If anyone used zoom video sdk for desktop application, please tell how to do the initial setup so I can us…

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## [Empty label in media device list on Firefox](https://devforum.zoom.us/t/empty-label-in-media-device-list-on-firefox/118017)

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**Author:** [@fidel](https://devforum.zoom.us/u/fidel)\
**Replies:** 3\
**Last updated:** [October 18, 2024, 9:12pm UTC](https://devforum.zoom.us/t/empty-label-in-media-device-list-on-firefox/118017 "2024-10-18T21:12:46Z")

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In a react app, using StrictMode, the components are mounted twice. The first time the component calling the method ZoomVideo.getDevices() has the list of devices correctly, has all the information including labels. How…

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## [Android App Crashing after start up with the below error log on Zoom Video SDK](https://devforum.zoom.us/t/android-app-crashing-after-start-up-with-the-below-error-log-on-zoom-video-sdk/117476)

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**Author:** [@ashish.sharma](https://devforum.zoom.us/u/ashish.sharma)\
**Replies:** 5\
**Last updated:** [September 23, 2024, 11:27am UTC](https://devforum.zoom.us/t/android-app-crashing-after-start-up-with-the-below-error-log-on-zoom-video-sdk/117476 "2024-09-23T11:27:45Z")

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java.lang.UnsatisfiedLinkError: dlopen failed: cannot locate symbol “\_\_emutls\_get\_address” referenced by “/data/app/~~WWBldmSeQ6H05zt\_onVt4A==/com.. /9kBqCpbL\_s\_fCMs5hzGdVg==/base.apk!/lib/arm64-v8a/libcmmlib.so” React …

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