# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=34

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 35

---

## [An issue with screen sharing in Safari 17.4](https://devforum.zoom.us/t/an-issue-with-screen-sharing-in-safari-17-4/112227)

<div class="topic-metadata">

**Author:** [@sergey77](https://devforum.zoom.us/u/sergey77)\
**Replies:** 9\
**Last updated:** [July 1, 2024, 9:42am UTC](https://devforum.zoom.us/t/an-issue-with-screen-sharing-in-safari-17-4/112227 "2024-07-01T09:42:21Z")

</div>

An issue with screen sharing in Safari. The issue occurs only in Safari. Screen sharing works fine in all other browsers. When using screen sharing in Safari, a WebSocket connection failure occurs: In “socket.io-clie…

---

## ["Audio not joined by phone"](https://devforum.zoom.us/t/audio-not-joined-by-phone/112732)

<div class="topic-metadata">

**Author:** [@ronny.gonzalez.dai](https://devforum.zoom.us/u/ronny.gonzalez.dai)\
**Replies:** 1\
**Last updated:** [July 1, 2024, 6:18am UTC](https://devforum.zoom.us/t/audio-not-joined-by-phone/112732 "2024-07-01T06:18:02Z")

</div>

We ask for your help with the following Zoom Phone points: Based on the documentation (Video SDK - web - Phone (PSTN)), we are implementing the indicated functions. The function to generate the call works well, we manag…

---

## [Playing audio file mp3 in the room with other participants](https://devforum.zoom.us/t/playing-audio-file-mp3-in-the-room-with-other-participants/112522)

<div class="topic-metadata">

**Author:** [@it.apps2](https://devforum.zoom.us/u/it.apps2)\
**Replies:** 14\
**Last updated:** [June 28, 2024, 10:26am UTC](https://devforum.zoom.us/t/playing-audio-file-mp3-in-the-room-with-other-participants/112522 "2024-06-28T10:26:13Z")

</div>

i having problem with migration, as i had play audio file(mp3) feature on my twilio app before and it quite important for me, so i want to add this feature for my zoom videosdk, but i don’t want to use share video featur…

---

## [Flutter zoom video SDK integration not working](https://devforum.zoom.us/t/flutter-zoom-video-sdk-integration-not-working/92122)

<div class="topic-metadata">

**Author:** [@evolvevocational](https://devforum.zoom.us/u/evolvevocational)\
**Replies:** 17\
**Last updated:** [June 27, 2024, 12:37pm UTC](https://devforum.zoom.us/t/flutter-zoom-video-sdk-integration-not-working/92122 "2024-06-27T12:37:58Z")

</div>

We have used flutter\_zoom\_videosdk 1.7.0. plugin (flutter\_zoom\_videosdk | Flutter Package). We are facing some issues with the plugin flutter zoom VideoSdk 1.7.0. It’s still using JWT app-type token. Now we are unable t…

---

## [ERROR Having more then 4 cameras on](https://devforum.zoom.us/t/error-having-more-then-4-cameras-on/112630)

<div class="topic-metadata">

**Author:** [@samuelhgf](https://devforum.zoom.us/u/samuelhgf)\
**Replies:** 1\
**Last updated:** [June 27, 2024, 3:03am UTC](https://devforum.zoom.us/t/error-having-more-then-4-cameras-on/112630 "2024-06-27T03:03:06Z")

</div>

Video SDK React Native @ 1.11.5 We’re facing the INVALID\_OPERATION error with the message: subscribe video counts greater than maximum size (4) We can’t enable headers for being cross origin isolated because it breaks …

---

## [VideoSDK & MeetingSDK : Video Quality Better in VideoSDK](https://devforum.zoom.us/t/videosdk-meetingsdk-video-quality-better-in-videosdk/112615)

<div class="topic-metadata">

**Author:** [@pravins](https://devforum.zoom.us/u/pravins)\
**Replies:** 0\
**Last updated:** [June 26, 2024, 10:43am UTC](https://devforum.zoom.us/t/videosdk-meetingsdk-video-quality-better-in-videosdk/112615 "2024-06-26T10:43:49Z")

</div>

We get much-much better Video quality using Video-SDK than Meeting-SDK (Pro Account - with HD Enabled). Same Hardware, same network… nothing changes. Wanted to understand why so? Note: For Video SDK we used the Zoom …

---

## [Video SDK Account does not support this REST API](https://devforum.zoom.us/t/video-sdk-account-does-not-support-this-rest-api/111767)

<div class="topic-metadata">

**Author:** [@patryk.golabek](https://devforum.zoom.us/u/patryk.golabek)\
**Replies:** 2\
**Last updated:** [June 26, 2024, 10:28am UTC](https://devforum.zoom.us/t/video-sdk-account-does-not-support-this-rest-api/111767 "2024-06-26T10:28:04Z")

</div>

Hi My account seems to not have all the developer functionality linked to it although i do have a billing method linked to it. So when making calls to the API, I get the following error Video SDK Account does not sup…

---

## [Issue: audio-statistic-data-change Event Does Not Return Data](https://devforum.zoom.us/t/issue-audio-statistic-data-change-event-does-not-return-data/112591)

<div class="topic-metadata">

**Author:** [@mark.eubans](https://devforum.zoom.us/u/mark.eubans)\
**Replies:** 4\
**Last updated:** [June 26, 2024, 8:38am UTC](https://devforum.zoom.us/t/issue-audio-statistic-data-change-event-does-not-return-data/112591 "2024-06-26T08:38:50Z")

</div>

Issue: audio-statistic-data-change Event Does Not Return Data Video SDK Type and Version VideoSDK 1.11.6 for Web Description The audio-statistic-data-change event is not returning data despite successfully subscribing…

---

## [Android Crash on Remote User Reentry Without Leave Session Event in React Native Video SDK 1.11.0](https://devforum.zoom.us/t/android-crash-on-remote-user-reentry-without-leave-session-event-in-react-native-video-sdk-1-11-0/112533)

<div class="topic-metadata">

**Author:** [@enzo.boma](https://devforum.zoom.us/u/enzo.boma)\
**Replies:** 0\
**Last updated:** [June 25, 2024, 1:00pm UTC](https://devforum.zoom.us/t/android-crash-on-remote-user-reentry-without-leave-session-event-in-react-native-video-sdk-1-11-0/112533 "2024-06-25T13:00:12Z")

</div>

Description There is a bug on Android devices that causes the app to crash under the following conditions: A remote user leaves the meeting without triggering a ‘leave session’ event and then reenters the meeting before…

---

## [Testemail@zoom.us calling](https://devforum.zoom.us/t/testemail-zoom-us-calling/112526)

<div class="topic-metadata">

**Author:** [@jeromebravo](https://devforum.zoom.us/u/jeromebravo)\
**Replies:** 0\
**Last updated:** [June 25, 2024, 12:18pm UTC](https://devforum.zoom.us/t/testemail-zoom-us-calling/112526 "2024-06-25T12:18:28Z")

</div>

Description When I join a zoom session using my phone there is a window that shows up. Looks like the phone is trying to call “testemail@zoom.us” Is there a way not to show this window? Also when I end the zoom session…

---

## [XCTestCase crash with SIGABRT using v1.12.0](https://devforum.zoom.us/t/xctestcase-crash-with-sigabrt-using-v1-12-0/112439)

<div class="topic-metadata">

**Author:** [@mdetko](https://devforum.zoom.us/u/mdetko)\
**Replies:** 0\
**Last updated:** [June 24, 2024, 9:13am UTC](https://devforum.zoom.us/t/xctestcase-crash-with-sigabrt-using-v1-12-0/112439 "2024-06-24T09:13:28Z")

</div>

Description I am getting signal SIGABRT with message “libc++abi: terminating due to uncaught exception of type std::\_\_1::system\_error: mutex lock failed: Invalid argument” when running unit tests (XCTestCase). Which iO…

---

## [I want to migrate from Twilio to Zoom for my web application](https://devforum.zoom.us/t/i-want-to-migrate-from-twilio-to-zoom-for-my-web-application/112069)

<div class="topic-metadata">

**Author:** [@tkeskar](https://devforum.zoom.us/u/tkeskar)\
**Replies:** 2\
**Last updated:** [June 24, 2024, 7:54am UTC](https://devforum.zoom.us/t/i-want-to-migrate-from-twilio-to-zoom-for-my-web-application/112069 "2024-06-24T07:54:53Z")

</div>

I can’t find proper solution for migration from Twilio to Zoom for my web app, I am already using Twilio for video calling, Please give me proper solution for the same.

---

## [{"code":200,"message":"Video SDK Account does not support this REST API."}](https://devforum.zoom.us/t/code-200-message-video-sdk-account-does-not-support-this-rest-api/112208)

<div class="topic-metadata">

**Author:** [@santosh.kumar](https://devforum.zoom.us/u/santosh.kumar)\
**Replies:** 1\
**Last updated:** [June 24, 2024, 3:38am UTC](https://devforum.zoom.us/t/code-200-message-video-sdk-account-does-not-support-this-rest-api/112208 "2024-06-24T03:38:30Z")

</div>

Hi Team, I have designed a website where Clients can hire Experts for their projects. To enhance smooth communication, I have installed Zoom Video SDK, where experts can invite the client for a discussion, and I have us…

---

## [Im facing an issue with zoom video connection.It was connected previously but now it is not working.The video and audio is not showing init](https://devforum.zoom.us/t/im-facing-an-issue-with-zoom-video-connection-it-was-connected-previously-but-now-it-is-not-working-the-video-and-audio-is-not-showing-init/110827)

<div class="topic-metadata">

**Author:** [@dev.jestinxavier](https://devforum.zoom.us/u/dev.jestinxavier)\
**Replies:** 18\
**Last updated:** [June 21, 2024, 5:36pm UTC](https://devforum.zoom.us/t/im-facing-an-issue-with-zoom-video-connection-it-was-connected-previously-but-now-it-is-not-working-the-video-and-audio-is-not-showing-init/110827 "2024-06-21T17:36:02Z")

</div>

I just integrated the Zoom SDK into my React and React native applications it worked previously but now I just initiated a call and it is not working. I don’t understand what is happening, I’m sharing the id for your ref…

---

## [When screen sharing, the sessionIdleTimeoutMins parameter of the join command is being ignored](https://devforum.zoom.us/t/when-screen-sharing-the-sessionidletimeoutmins-parameter-of-the-join-command-is-being-ignored/111990)

<div class="topic-metadata">

**Author:** [@christopher.bricker](https://devforum.zoom.us/u/christopher.bricker)\
**Replies:** 3\
**Last updated:** [June 21, 2024, 4:11am UTC](https://devforum.zoom.us/t/when-screen-sharing-the-sessionidletimeoutmins-parameter-of-the-join-command-is-being-ignored/111990 "2024-06-21T04:11:47Z")

</div>

Format Your New Topic as Follows: 1.11.6 Share the Video SDK type and version you’re working with to give relevant context. Description We have a user that wants to share their screen for hours at a time where the scr…

---

## [Video SDK Error in Compiled Build error using craco](https://devforum.zoom.us/t/video-sdk-error-in-compiled-build-error-using-craco/111899)

<div class="topic-metadata">

**Author:** [@mudaser](https://devforum.zoom.us/u/mudaser)\
**Replies:** 2\
**Last updated:** [June 20, 2024, 1:12pm UTC](https://devforum.zoom.us/t/video-sdk-error-in-compiled-build-error-using-craco/111899 "2024-06-20T13:12:16Z")

</div>

Description In dev mode I am able to use zoom sdk but when I create build getting error following error TypeError: Cannot create property 'ChatPrivilege' on number '1.0000000000000007' at index.umd.js:35942:7 a…

---

## [Zoom Video SDK integration call kit microphone issue](https://devforum.zoom.us/t/zoom-video-sdk-integration-call-kit-microphone-issue/112273)

<div class="topic-metadata">

**Author:** [@mukeshawal980](https://devforum.zoom.us/u/mukeshawal980)\
**Replies:** 0\
**Last updated:** [June 20, 2024, 7:58am UTC](https://devforum.zoom.us/t/zoom-video-sdk-integration-call-kit-microphone-issue/112273 "2024-06-20T07:58:19Z")

</div>

Description We are trying to migrate from TwilioVideoSDK to ZoomVideoSDK for an App. But after integrating Call kit, We notice that the function func provider(\_ provider: CXProvider, perform action: CXSetMutedCallActio…

---

## [ZoomVideoSDKDelegate not being called](https://devforum.zoom.us/t/zoomvideosdkdelegate-not-being-called/112241)

<div class="topic-metadata">

**Author:** [@cs.couto](https://devforum.zoom.us/u/cs.couto)\
**Replies:** 0\
**Last updated:** [June 19, 2024, 7:50pm UTC](https://devforum.zoom.us/t/zoomvideosdkdelegate-not-being-called/112241 "2024-06-19T19:50:45Z")

</div>

Description I have a custom zoom call integration in swift. I’m trying to join a session by calling joinSession() the returned value is always nil. Neither ZoomVideoSDKDelegate’s callback - onSessionJoin() nor onError …

---

## [How to close session Video sdk session by Ui-kit JavaScript](https://devforum.zoom.us/t/how-to-close-session-video-sdk-session-by-ui-kit-javascript/111712)

<div class="topic-metadata">

**Author:** [@eng.alshiekhosman](https://devforum.zoom.us/u/eng.alshiekhosman)\
**Replies:** 1\
**Last updated:** [June 19, 2024, 4:38am UTC](https://devforum.zoom.us/t/how-to-close-session-video-sdk-session-by-ui-kit-javascript/111712 "2024-06-19T04:38:26Z")

</div>

how to close session Video SDK session by Ui-kit JavaScript when any participation leave

---

## [Can't render video on specific iphoneX (16.7.8) and ip12 (17.5.1)](https://devforum.zoom.us/t/cant-render-video-on-specific-iphonex-16-7-8-and-ip12-17-5-1/112118)

<div class="topic-metadata">

**Author:** [@dunt](https://devforum.zoom.us/u/dunt)\
**Replies:** 2\
**Last updated:** [June 19, 2024, 3:18am UTC](https://devforum.zoom.us/t/cant-render-video-on-specific-iphonex-16-7-8-and-ip12-17-5-1/112118 "2024-06-19T03:18:06Z")

</div>

Description Can’t render video on iphoneX (16.7.8) and ip12 (17.5.1) using Canvas. Browser Console Error \[Log\] \[VIDEO-SDK JS\] renderGalleryVideo error: {“type”:“INVALID\_PARAMETERS”,“reason”:"You must use a video ele…

---

## [Safari Audio Distorted Not Functional](https://devforum.zoom.us/t/safari-audio-distorted-not-functional/112084)

<div class="topic-metadata">

**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\
**Replies:** 3\
**Last updated:** [June 19, 2024, 2:22am UTC](https://devforum.zoom.us/t/safari-audio-distorted-not-functional/112084 "2024-06-19T02:22:32Z")

</div>

Format Your New Topic as Follows: Video SDK Type and Version Zoom Video SDK 1.11.5 Description Safari Desktop users reporting garbled/robotic/choppy audio Error? Safari Desktop users reporting garbled/robotic/choppy…

---

## [Could not determine the dependencies of task ':app:compileDebugJavaWithJavac'. \> Could not resolve all task dependencies for configuration ':app:debugCompileClasspath'. \> Could not find com.facebook.react:hermes-android](https://devforum.zoom.us/t/could-not-determine-the-dependencies-of-task-compiledebugjavawithjavac-could-not-resolve-all-task-dependencies-for-configuration-debugcompileclasspath-could-not-find-com-facebook-react-hermes-android/111700)

<div class="topic-metadata">

**Author:** [@hinzamam2020](https://devforum.zoom.us/u/hinzamam2020)\
**Replies:** 1\
**Last updated:** [June 18, 2024, 11:36am UTC](https://devforum.zoom.us/t/could-not-determine-the-dependencies-of-task-compiledebugjavawithjavac-could-not-resolve-all-task-dependencies-for-configuration-debugcompileclasspath-could-not-find-com-facebook-react-hermes-android/111700 "2024-06-18T11:36:00Z")

</div>

While upgrading react native version 0.68.5 to 0.71.0 ,I am facing this issue. The videosdk version used is 1.11.0.

---

## [React Native - Screen sharing does not turn on after turning on. React Native CLI](https://devforum.zoom.us/t/react-native-screen-sharing-does-not-turn-on-after-turning-on-react-native-cli/111348)

<div class="topic-metadata">

**Author:** [@yevhenii.burkovskyi](https://devforum.zoom.us/u/yevhenii.burkovskyi)\
**Replies:** 1\
**Last updated:** [June 18, 2024, 11:34am UTC](https://devforum.zoom.us/t/react-native-screen-sharing-does-not-turn-on-after-turning-on-react-native-cli/111348 "2024-06-18T11:34:34Z")

</div>

Format Your New Topic as Follows: React Native Zoom Video SDK / 1.11.0 / React Native CLI Description The camera and audio work fine, but after starting the screen sharing, the event EventType.onUserShareStatusChanged …

---

## [Can Zoom Video SDK support one to one chat and group chat without creating session?](https://devforum.zoom.us/t/can-zoom-video-sdk-support-one-to-one-chat-and-group-chat-without-creating-session/104607)

<div class="topic-metadata">

**Author:** [@dhara.patel](https://devforum.zoom.us/u/dhara.patel)\
**Replies:** 5\
**Last updated:** [June 18, 2024, 11:29am UTC](https://devforum.zoom.us/t/can-zoom-video-sdk-support-one-to-one-chat-and-group-chat-without-creating-session/104607 "2024-06-18T11:29:40Z")

</div>

I want to make an flutter app in which I have features like, invite users, one to one chat, group chat, audio call and video call. Want to know using Zoom Video SDK can I create one to one chat and group chat. Also want …

---

## [ReferenceError: navigator is not defined - VideoSDK - NextJS](https://devforum.zoom.us/t/referenceerror-navigator-is-not-defined-videosdk-nextjs/112088)

<div class="topic-metadata">

**Author:** [@Billy117](https://devforum.zoom.us/u/Billy117)\
**Replies:** 1\
**Last updated:** [June 18, 2024, 5:54am UTC](https://devforum.zoom.us/t/referenceerror-navigator-is-not-defined-videosdk-nextjs/112088 "2024-06-18T05:54:49Z")

</div>

NextJS version 13.5.2 Zoom Video SDK: 1.10.7 When importing the zoom video with the following: import ZoomVideo from '@zoom/videosdk'; I am getting the error ReferenceError: navigator is not defined Looking online it …

---

## [Twilio migration - Meeting SDK or Video SDK?](https://devforum.zoom.us/t/twilio-migration-meeting-sdk-or-video-sdk/110303)

<div class="topic-metadata">

**Author:** [@r.asgari.g](https://devforum.zoom.us/u/r.asgari.g)\
**Replies:** 4\
**Last updated:** [June 17, 2024, 9:57pm UTC](https://devforum.zoom.us/t/twilio-migration-meeting-sdk-or-video-sdk/110303 "2024-06-17T21:57:25Z")

</div>

I’m migrating our solution from Twilio to Zoom. I have already explored Video SDK but struggling to understand Meeting SDK usecases. I am particularly interested in having the Zoom UI that comes with Meeting SDK since I …

---

## [Video Sdk Electron demo x64 links error with abseil on windows](https://devforum.zoom.us/t/video-sdk-electron-demo-x64-links-error-with-abseil-on-windows/111459)

<div class="topic-metadata">

**Author:** [@wpljunbujian](https://devforum.zoom.us/u/wpljunbujian)\
**Replies:** 1\
**Last updated:** [June 14, 2024, 8:06am UTC](https://devforum.zoom.us/t/video-sdk-electron-demo-x64-links-error-with-abseil-on-windows/111459 "2024-06-14T08:06:10Z")

</div>

Hi, I tried the Zoom Video SDK electron demo these days following the official guidance. After configuring everything mentioned in the guidance, I just ran npm run electron:serve, it is all ok on Mac, but fails on Windo…

---

## [Camera video input ratio issue on canvas render at mobile screen?](https://devforum.zoom.us/t/camera-video-input-ratio-issue-on-canvas-render-at-mobile-screen/111742)

<div class="topic-metadata">

**Author:** [@kevinlabx](https://devforum.zoom.us/u/kevinlabx)\
**Replies:** 4\
**Last updated:** [June 13, 2024, 3:49pm UTC](https://devforum.zoom.us/t/camera-video-input-ratio-issue-on-canvas-render-at-mobile-screen/111742 "2024-06-13T15:49:08Z")

</div>

Hi, is there any known issue on mobile for drawing render video on canvas regarding camera ratio or input? I noticed that on both Android and iOS that when camera input was coming from phone it seems like it was breakin…

---

## [Getting Error Code 11 in iOS](https://devforum.zoom.us/t/getting-error-code-11-in-ios/111873)

<div class="topic-metadata">

**Author:** [@ajay\_corey](https://devforum.zoom.us/u/ajay_corey)\
**Replies:** 0\
**Last updated:** [June 13, 2024, 7:20am UTC](https://devforum.zoom.us/t/getting-error-code-11-in-ios/111873 "2024-06-13T07:20:29Z")

</div>

Format Your New Topic as Follows: Video SDK Type and Version iOS v6.0.10.15735 Description Created JWT using App Client ID and Client Secret When using that JWT in XCode we are getting error code 11 Error? SDK auth…

---

## [VideoSDK with CapacitorJS: Getting "connection error"](https://devforum.zoom.us/t/videosdk-with-capacitorjs-getting-connection-error/111656)

<div class="topic-metadata">

**Author:** [@hannes.ingelhag](https://devforum.zoom.us/u/hannes.ingelhag)\
**Replies:** 3\
**Last updated:** [June 12, 2024, 10:39am UTC](https://devforum.zoom.us/t/videosdk-with-capacitorjs-getting-connection-error/111656 "2024-06-12T10:39:10Z")

</div>

We are migrating atm from Twilio to Zoom for our product. We have almost everything in place but when testing out the VideoSDK for our mobile apps(Android + iOS) we get: {"type":"JOIN\_MEETING\_FAILED","reason":"connectio…

[Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=33)

[Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=35)
