# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=4

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 5

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## [onSessionDestroyed callback can not be unregistered, causing a memory leak](https://devforum.zoom.us/t/onsessiondestroyed-callback-can-not-be-unregistered-causing-a-memory-leak/138636)

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**Author:** [@marcocarosi](https://devforum.zoom.us/u/marcocarosi)\
**Replies:** 5\
**Last updated:** [February 20, 2026, 5:15pm UTC](https://devforum.zoom.us/t/onsessiondestroyed-callback-can-not-be-unregistered-causing-a-memory-leak/138636 "2026-02-20T17:15:46Z")

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(also posted in github zoom/videosdk-ui-toolkit-web issue #97. Please go there for links and screenshots since this forum does not allow me to add them :man\_shrugging: ) The onSessionDestroyed callback can not be unre…

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## [Unable to remove participant from subsession](https://devforum.zoom.us/t/unable-to-remove-participant-from-subsession/134564)

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**Author:** [@Jonathan11](https://devforum.zoom.us/u/Jonathan11)\
**Replies:** 3\
**Last updated:** [February 20, 2026, 1:47pm UTC](https://devforum.zoom.us/t/unable-to-remove-participant-from-subsession/134564 "2026-02-20T13:47:34Z")

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Using VideoSDK for Web version 2.2.0, Chrome 138 & Edge 137 I’m creating a subsession and adding users to it as follows. This all seems to work correctly const createResponse = await subsessionClient.createSubsessions(…

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## [Zoom meeting is not working in Mac os chrome browser](https://devforum.zoom.us/t/zoom-meeting-is-not-working-in-mac-os-chrome-browser/136728)

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**Author:** [@Srimuktha](https://devforum.zoom.us/u/Srimuktha)\
**Replies:** 2\
**Last updated:** [February 20, 2026, 6:07am UTC](https://devforum.zoom.us/t/zoom-meeting-is-not-working-in-mac-os-chrome-browser/136728 "2026-02-20T06:07:11Z")

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Description Issue Summary: Zoom Client Not Opening in Chrome on macOS Environment: Browser: Google Chrome Chrome Version : Version 139.0.7258.128 Operating System: macOS Application: Zoom (Web Client) Pr…

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## [What is the session participant limit/max capacity?](https://devforum.zoom.us/t/what-is-the-session-participant-limit-max-capacity/141934)

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**Author:** [@noahviktorschenk](https://devforum.zoom.us/u/noahviktorschenk)\
**Replies:** 4\
**Last updated:** [February 18, 2026, 9:21pm UTC](https://devforum.zoom.us/t/what-is-the-session-participant-limit-max-capacity/141934 "2026-02-18T21:21:50Z")

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Is it 5.000 or 1.000 participants? While the docs do say 5k, this artical says 1k. I am guessing the 5k number is correct, but I wanted to make sure. Thanks

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## [Media devices stay active after call](https://devforum.zoom.us/t/media-devices-stay-active-after-call/119335)

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**Author:** [@alasdair.yorke](https://devforum.zoom.us/u/alasdair.yorke)\
**Replies:** 6\
**Last updated:** [February 18, 2026, 11:31am UTC](https://devforum.zoom.us/t/media-devices-stay-active-after-call/119335 "2026-02-18T11:31:03Z")

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Video SDK Type and Version Web SDK: 1.11.10 Description When a call is ended from the connection-change event returning a Closed state the camera/microphone are still shown as in use on the browser after . Troublesho…

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## [Audio failing - need help!](https://devforum.zoom.us/t/audio-failing-need-help/141971)

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**Author:** [@SarahJane](https://devforum.zoom.us/u/SarahJane)\
**Replies:** 0\
**Last updated:** [February 17, 2026, 6:32pm UTC](https://devforum.zoom.us/t/audio-failing-need-help/141971 "2026-02-17T18:32:29Z")

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Title Web Meeting SDK (ZoomMtgEmbedded) – Audio connects briefly then disconnects for Meetings & Webinars Video SDK Type and Version SDK: Web Meeting SDK (Client View – ZoomMtgEmbedded) Package: @zoom/meetingsdk Vers…

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## [Video SDK Web returns "Cloud Recording plan expired" despite active SDK plan and Cloud Storage](https://devforum.zoom.us/t/video-sdk-web-returns-cloud-recording-plan-expired-despite-active-sdk-plan-and-cloud-storage/141920)

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**Author:** [@Blurwreckedme](https://devforum.zoom.us/u/Blurwreckedme)\
**Replies:** 2\
**Last updated:** [February 17, 2026, 3:54pm UTC](https://devforum.zoom.us/t/video-sdk-web-returns-cloud-recording-plan-expired-despite-active-sdk-plan-and-cloud-storage/141920 "2026-02-17T15:54:53Z")

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Hello Zoom team, We are implementing recording using the Zoom Video SDK (Web) and encountering an issue when attempting to start recording programmatically. The session itself works correctly — users can join, publish …

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## [Significant Delay in Initial Zoom Video SDK Sessions](https://devforum.zoom.us/t/significant-delay-in-initial-zoom-video-sdk-sessions/131749)

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**Author:** [@Ashwani](https://devforum.zoom.us/u/Ashwani)\
**Replies:** 3\
**Last updated:** [February 13, 2026, 4:39pm UTC](https://devforum.zoom.us/t/significant-delay-in-initial-zoom-video-sdk-sessions/131749 "2026-02-13T16:39:16Z")

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We have noticed consistent delays when initiating our first few Zoom meetings using the Video SDK. On average, creating these initial sessions takes approximately 14 to 20 seconds. Additionally, new participants joining …

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## [Video and audio issues in meeting using Zoom Video SDK](https://devforum.zoom.us/t/video-and-audio-issues-in-meeting-using-zoom-video-sdk/141732)

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**Author:** [@marcio.samuel](https://devforum.zoom.us/u/marcio.samuel)\
**Replies:** 5\
**Last updated:** [February 12, 2026, 9:44am UTC](https://devforum.zoom.us/t/video-and-audio-issues-in-meeting-using-zoom-video-sdk/141732 "2026-02-12T09:44:39Z")

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We are experiencing unexpected behavior in a meeting implemented using the Zoom Video SDK. Meeting ID: pB6vrgFpR2mzLZbGgzQYTw== The issues observed are: Video issue: Participant video is rendered blank Audio issu…

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## [Join meeting failed](https://devforum.zoom.us/t/join-meeting-failed/141686)

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**Author:** [@meet-jeavio](https://devforum.zoom.us/u/meet-jeavio)\
**Replies:** 6\
**Last updated:** [February 11, 2026, 1:17pm UTC](https://devforum.zoom.us/t/join-meeting-failed/141686 "2026-02-11T13:17:19Z")

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Description We are experiencing an issue where one participant successfully joins a Zoom Video SDK session, while another participant attempting to join the same session receives a JOIN\_MEETING\_FAILED error. Scenario: …

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## [Video\_vb\_setting\_error](https://devforum.zoom.us/t/video-vb-setting-error/141580)

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**Author:** [@David30](https://devforum.zoom.us/u/David30)\
**Replies:** 10\
**Last updated:** [February 11, 2026, 3:25am UTC](https://devforum.zoom.us/t/video-vb-setting-error/141580 "2026-02-11T03:25:51Z")

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Video SDK Type and Version Video SDK Web version 2.3.12 Description One of our regular users started getting the error VIDEO\_VB\_SETTING\_ERROR on ZoomVideo.createLocalVideoTrack().start() after the update from v2.3.5 to…

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## [Audio not heard on first unmute between host and non-host](https://devforum.zoom.us/t/audio-not-heard-on-first-unmute-between-host-and-non-host/141708)

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**Author:** [@Vinay2](https://devforum.zoom.us/u/Vinay2)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 11:34pm UTC](https://devforum.zoom.us/t/audio-not-heard-on-first-unmute-between-host-and-non-host/141708 "2026-02-10T23:34:11Z")

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Hi team, We’re using the Zoom Video SDK Toolkit version 2.3.5-1 and are running into a strange one-time audio issue when users first join a session. Zoom Video SDK Toolkit: 2.3.5-1 Chrome Version 144.0.7559.110 Basic…

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## [Zoom app screen share drops video quality drastically after a few minutes](https://devforum.zoom.us/t/zoom-app-screen-share-drops-video-quality-drastically-after-a-few-minutes/141767)

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**Author:** [@Hous](https://devforum.zoom.us/u/Hous)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 11:31pm UTC](https://devforum.zoom.us/t/zoom-app-screen-share-drops-video-quality-drastically-after-a-few-minutes/141767 "2026-02-10T23:31:49Z")

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Hi everyone, I’ve run into a frustrating issue with the Zoom desktop app (latest version) on both Windows 10 and macOS Monterey. During meetings, when someone starts screen sharing, the shared content begins fine, but a…

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## [Video SDK Cloud Recording and Transcription](https://devforum.zoom.us/t/video-sdk-cloud-recording-and-transcription/141682)

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**Author:** [@Ben17](https://devforum.zoom.us/u/Ben17)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 11:24pm UTC](https://devforum.zoom.us/t/video-sdk-cloud-recording-and-transcription/141682 "2026-02-10T23:24:02Z")

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I am looking for some help to enable cloud recording transcripts on my Video SDK Account. In the documentation it states this I have enabled this option in the JWT used to start the session, however I still do not ge…

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## [Cloud recording without cloud storage](https://devforum.zoom.us/t/cloud-recording-without-cloud-storage/141405)

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**Author:** [@noahviktorschenk](https://devforum.zoom.us/u/noahviktorschenk)\
**Replies:** 6\
**Last updated:** [February 9, 2026, 3:40pm UTC](https://devforum.zoom.us/t/cloud-recording-without-cloud-storage/141405 "2026-02-09T15:40:56Z")

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Hey there, I am looking to record sessions using the Video SDK, but I would like to use my own storage solution instead of Zoom cloud storage. Can I use the cloud recording (in-session SDK functions, not rest API) with…

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## [\[iOS\] ZoomView fails to render remote video consistently and freezes when camera disabled](https://devforum.zoom.us/t/ios-zoomview-fails-to-render-remote-video-consistently-and-freezes-when-camera-disabled/141771)

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**Author:** [@Mohammed3](https://devforum.zoom.us/u/Mohammed3)\
**Replies:** 0\
**Last updated:** [February 9, 2026, 1:56pm UTC](https://devforum.zoom.us/t/ios-zoomview-fails-to-render-remote-video-consistently-and-freezes-when-camera-disabled/141771 "2026-02-09T13:56:42Z")

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Describe the bug Remote users’ video rendering is intermittent on iOS devices when using @zoom/react-native-videosdk. The video feed from remote participants randomly works - sometimes it displays correctly, sometimes i…

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## [Error Initializing Session](https://devforum.zoom.us/t/error-initializing-session/141698)

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**Author:** [@Belac](https://devforum.zoom.us/u/Belac)\
**Replies:** 1\
**Last updated:** [February 9, 2026, 10:25am UTC](https://devforum.zoom.us/t/error-initializing-session/141698 "2026-02-09T10:25:22Z")

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Hi, I am almost certain this is an issue with Zoom but does anyone have a solution to fix thiss on free tier: \* {type: ‘JOIN\_MEETING\_FAILED’, reason: ‘This account does not exist or does not belong to you’, errorCode:…

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## [Error 6114 when starting video with Virtual Background before dualModel.bin finishes loading in slow network](https://devforum.zoom.us/t/error-6114-when-starting-video-with-virtual-background-before-dualmodel-bin-finishes-loading-in-slow-network/141726)

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**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\
**Replies:** 3\
**Last updated:** [February 9, 2026, 10:15am UTC](https://devforum.zoom.us/t/error-6114-when-starting-video-with-virtual-background-before-dualmodel-bin-finishes-loading-in-slow-network/141726 "2026-02-09T10:15:31Z")

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We are experiencing error 6114 when using Virtual Background in slow network environments. If startVideo() is called with the virtualBackground option before the model (dualModel.bin) finishes loading, the SDK returns e…

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## [Issue: Virtual background hosted on AWS S3 is blocked by CORS policy](https://devforum.zoom.us/t/issue-virtual-background-hosted-on-aws-s3-is-blocked-by-cors-policy/141609)

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**Author:** [@sergey77](https://devforum.zoom.us/u/sergey77)\
**Replies:** 2\
**Last updated:** [February 8, 2026, 6:13pm UTC](https://devforum.zoom.us/t/issue-virtual-background-hosted-on-aws-s3-is-blocked-by-cors-policy/141609 "2026-02-08T18:13:12Z")

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We’re trying to use a virtual background without SAB (enforceVirtualBackground: true). The image source for the virtual background is hosted on AWS S3: stream.startVideo({ virtualBackground: { imageUrl: 'https://…

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## [iOS 26.1 Issue Connecting and joining call on Safari](https://devforum.zoom.us/t/ios-26-1-issue-connecting-and-joining-call-on-safari/138935)

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**Author:** [@mk352](https://devforum.zoom.us/u/mk352)\
**Replies:** 5\
**Last updated:** [February 4, 2026, 3:20am UTC](https://devforum.zoom.us/t/ios-26-1-issue-connecting-and-joining-call-on-safari/138935 "2026-02-04T03:20:17Z")

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We’re experiencing an issue joining and staying connected to a call on Safari iOS with the latest iOS update. After accepting permissions, the video never appears locally and the user is stuck in a reconnecting state and…

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## [Live Transcription Translation Issue: "Cannot support translating German to de"](https://devforum.zoom.us/t/live-transcription-translation-issue-cannot-support-translating-german-to-de/141503)

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**Author:** [@noahviktorschenk](https://devforum.zoom.us/u/noahviktorschenk)\
**Replies:** 9\
**Last updated:** [February 4, 2026, 2:04am UTC](https://devforum.zoom.us/t/live-transcription-translation-issue-cannot-support-translating-german-to-de/141503 "2026-02-04T02:04:29Z")

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Hey there, I am experiencing an issue with Live Transcription and Translation (LTT) when using the Zoom Video SDK for Web in conjunction with a React Native Video SDK client. When attempting to set the translation langu…

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## [setSpeaker not working on Android](https://devforum.zoom.us/t/setspeaker-not-working-on-android/141622)

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**Author:** [@noahviktorschenk](https://devforum.zoom.us/u/noahviktorschenk)\
**Replies:** 0\
**Last updated:** [February 2, 2026, 12:23pm UTC](https://devforum.zoom.us/t/setspeaker-not-working-on-android/141622 "2026-02-02T12:23:53Z")

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Hey there, I am using the Zoom Video Sdk for react native version 2.2.5. I have tried to add the setSpeaker option to my app, and while it works great on iPhone, nothing happens when I try it on Android. I am using the z…

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## [Live transcription and translation](https://devforum.zoom.us/t/live-transcription-and-translation/141618)

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**Author:** [@Sohan](https://devforum.zoom.us/u/Sohan)\
**Replies:** 1\
**Last updated:** [February 2, 2026, 7:26am UTC](https://devforum.zoom.us/t/live-transcription-and-translation/141618 "2026-02-02T07:26:01Z")

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Hey, I had a query regarding the live transcription and translation feature. I want to know if I do not explicitly set my translation language, what is the default? I’m assuming it is English. If i try to talk in a diff…

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## [Edge Browser Support](https://devforum.zoom.us/t/edge-browser-support/141589)

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**Author:** [@JonV](https://devforum.zoom.us/u/JonV)\
**Replies:** 1\
**Last updated:** [February 2, 2026, 7:19am UTC](https://devforum.zoom.us/t/edge-browser-support/141589 "2026-02-02T07:19:41Z")

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Are there plans to support webRTC audio/video on Edge on macOS or iOS in the near future? We have a growing list of customers that are trying to connect with it and are unable to. Is there a specific reason it wouldn’t …

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## [Video stream becomes transparent](https://devforum.zoom.us/t/video-stream-becomes-transparent/138665)

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**Author:** [@klocuszek](https://devforum.zoom.us/u/klocuszek)\
**Replies:** 7\
**Last updated:** [January 29, 2026, 3:52pm UTC](https://devforum.zoom.us/t/video-stream-becomes-transparent/138665 "2026-01-29T15:52:49Z")

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Description Every once in a while, at various meeting participants, the video stream becomes transparent. This usually appears after some duration of the meeting. From a few minutes of duration to tens of minutes. Sud…

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## [Android InstantSDK (1.0.0 and 1.0.1) is not working (crashes) on Samsung Tablets](https://devforum.zoom.us/t/android-instantsdk-1-0-0-and-1-0-1-is-not-working-crashes-on-samsung-tablets/40811)

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**Author:** [@blagojco](https://devforum.zoom.us/u/blagojco)\
**Replies:** 17\
**Last updated:** [January 29, 2026, 3:35pm UTC](https://devforum.zoom.us/t/android-instantsdk-1-0-0-and-1-0-1-is-not-working-crashes-on-samsung-tablets/40811 "2026-01-29T15:35:42Z")

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Description The instant SDK application for android that we can can download crashes on Tablets Which version? 1.0.0 and 1.0.1 To Reproduce(If applicable) Steps to reproduce the behavior: Install the demo app on s…

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## [Issues with Zoom SDK: Audio Cutting Out During Screen Share](https://devforum.zoom.us/t/issues-with-zoom-sdk-audio-cutting-out-during-screen-share/141527)

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**Author:** [@ChickPea](https://devforum.zoom.us/u/ChickPea)\
**Replies:** 1\
**Last updated:** [January 29, 2026, 8:40am UTC](https://devforum.zoom.us/t/issues-with-zoom-sdk-audio-cutting-out-during-screen-share/141527 "2026-01-29T08:40:42Z")

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I’m integrating the Zoom SDK into our custom app, and I’ve noticed a recurring problem: whenever a participant starts screen sharing, the audio from other participants sometimes cuts out or drops intermittently. This hap…

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## [Black Screen on iOS and Full-Screen Video Not Rendering on Both Android & iOS with flutter\_zoom\_videosdk: ^2.1.10](https://devforum.zoom.us/t/black-screen-on-ios-and-full-screen-video-not-rendering-on-both-android-ios-with-flutter-zoom-videosdk-2-1-10/131745)

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**Author:** [@Maulik](https://devforum.zoom.us/u/Maulik)\
**Replies:** 49\
**Last updated:** [January 28, 2026, 9:48am UTC](https://devforum.zoom.us/t/black-screen-on-ios-and-full-screen-video-not-rendering-on-both-android-ios-with-flutter-zoom-videosdk-2-1-10/131745 "2026-01-28T09:48:57Z")

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Issue Summary I’m using the flutter\_zoom\_videosdk: ^2.1.10 library to implement video calling functionality in my Flutter application. Everything was working fine with version ^1.14.0. However, after upgrading to ^2.1.10…

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## [Missing the Build with Video SDK when already bought from plans](https://devforum.zoom.us/t/missing-the-build-with-video-sdk-when-already-bought-from-plans/141434)

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**Author:** [@HimanshuDhiman1907](https://devforum.zoom.us/u/HimanshuDhiman1907)\
**Replies:** 1\
**Last updated:** [January 27, 2026, 7:28pm UTC](https://devforum.zoom.us/t/missing-the-build-with-video-sdk-when-already-bought-from-plans/141434 "2026-01-27T19:28:47Z")

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I bought the video SDK and inside Advanced → CPAAS → universal video sdk → Manage after that i see the screen above that you’re seeing the video SDK but there i got no keys of video sdk secret key something also wh…

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## [Attach video not working properly in Video SDK 2.3.0](https://devforum.zoom.us/t/attach-video-not-working-properly-in-video-sdk-2-3-0/141351)

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**Author:** [@Daniel30](https://devforum.zoom.us/u/Daniel30)\
**Replies:** 8\
**Last updated:** [January 27, 2026, 3:57am UTC](https://devforum.zoom.us/t/attach-video-not-working-properly-in-video-sdk-2-3-0/141351 "2026-01-27T03:57:02Z")

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Video SDK Type and Version Type: Web Version: 2.3.0 Description After updating the Web SDK from 2.2.12 to 2.3.0, my React app no longer attaches video correctly. Instead of a \<video\> element, it attaches a \<div\>, so …

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