# Video SDK **URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=47 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 48 --- ## [Audio and Video issues](https://devforum.zoom.us/t/audio-and-video-issues/100004)
**Author:** [@rohit\_zoom](https://devforum.zoom.us/u/rohit_zoom)\ **Replies:** 6\ **Last updated:** [December 30, 2023, 7:00am UTC](https://devforum.zoom.us/t/audio-and-video-issues/100004 "2023-12-30T07:00:42Z")
Hi, We are experiencing audio issues in our sessions. Sometimes audio of participants are garbled, its difficult to hear them clearly. Sometimes there is no audio for some users in session. We are not able to reproduce… --- ## [Attempt to invoke virtual method 'java.lang.String us.zoom.internal.user.CmmUser.getScreenName()' on a null object reference](https://devforum.zoom.us/t/attempt-to-invoke-virtual-method-java-lang-string-us-zoom-internal-user-cmmuser-getscreenname-on-a-null-object-reference/100949)
**Author:** [@paul.mathew](https://devforum.zoom.us/u/paul.mathew)\ **Replies:** 0\ **Last updated:** [December 29, 2023, 1:33pm UTC](https://devforum.zoom.us/t/attempt-to-invoke-virtual-method-java-lang-string-us-zoom-internal-user-cmmuser-getscreenname-on-a-null-object-reference/100949 "2023-12-29T13:33:30Z")
We are working on App with zoom video calling using ZoomVideoSDK Version implementation ‘us.zoom.videosdk:ZoomVideoSDK:1.8.2’ What is happening is if we kill the application while having the video call or we use our P… --- ## [Occasional ' {'type":"INVALID PARAMETERS", "reason":"user is not send video"}' Error with Zoom Video SDK](https://devforum.zoom.us/t/occasional-type-invalid-parameters-reason-user-is-not-send-video-error-with-zoom-video-sdk/100855)
**Author:** [@yyy](https://devforum.zoom.us/u/yyy)\ **Replies:** 1\ **Last updated:** [December 28, 2023, 5:38am UTC](https://devforum.zoom.us/t/occasional-type-invalid-parameters-reason-user-is-not-send-video-error-with-zoom-video-sdk/100855 "2023-12-28T05:38:12Z")
Environment: Zoom Video SDK Version: 1.8.0 Operating System: Windows 10/macOS 13.3.1 Browser: Google Chrome Description: When developing with the Zoom Video SDK, I occasionally encounter an issue where my camera disp… --- ## [Issue with 'connection-change' Event Not Triggering on macOS When Disconnecting Network Cable During an Ongoing Call](https://devforum.zoom.us/t/issue-with-connection-change-event-not-triggering-on-macos-when-disconnecting-network-cable-during-an-ongoing-call/100799)
**Author:** [@yyy](https://devforum.zoom.us/u/yyy)\ **Replies:** 2\ **Last updated:** [December 28, 2023, 5:34am UTC](https://devforum.zoom.us/t/issue-with-connection-change-event-not-triggering-on-macos-when-disconnecting-network-cable-during-an-ongoing-call/100799 "2023-12-28T05:34:06Z")
I’ve encountered an issue while developing with the Zoom Video SDK. Specifically, on macOS, when disconnecting the network cable during an ongoing call, the ‘connection-change’ event is not triggered by the Zoom Video SD… --- ## [DLL gets Load Module Error when attempting to initialize](https://devforum.zoom.us/t/dll-gets-load-module-error-when-attempting-to-initialize/100809)
**Author:** [@gabriel2](https://devforum.zoom.us/u/gabriel2)\ **Replies:** 2\ **Last updated:** [December 28, 2023, 2:56am UTC](https://devforum.zoom.us/t/dll-gets-load-module-error-when-attempting-to-initialize/100809 "2023-12-28T02:56:52Z")
Description I am building a dll that includes the Zoom Video SDK. I am following the directions here: Video SDK - Windows - Integrate Which Windows Video SDK version? v1.10.0 To Reproduce(If applicable) m\_pVideoSDK… --- ## [Be passive out of the room](https://devforum.zoom.us/t/be-passive-out-of-the-room/100720)
**Author:** [@jiatingxiu](https://devforum.zoom.us/u/jiatingxiu)\ **Replies:** 3\ **Last updated:** [December 26, 2023, 9:35am UTC](https://devforum.zoom.us/t/be-passive-out-of-the-room/100720 "2023-12-26T09:35:54Z")
Ubuntu based on the development of video SDK Zoom Video Call Program, joinsession into the room, put a period of time will be passive out of the room, what is the reason? --- ## [The program crash in calling process on ubuntu](https://devforum.zoom.us/t/the-program-crash-in-calling-process-on-ubuntu/100711)
**Author:** [@jiatingxiu](https://devforum.zoom.us/u/jiatingxiu)\ **Replies:** 3\ **Last updated:** [December 26, 2023, 9:14am UTC](https://devforum.zoom.us/t/the-program-crash-in-calling-process-on-ubuntu/100711 "2023-12-26T09:14:17Z")
On Ubuntu system, I developed a video calling software based on SDK. In the calling process, the program crashes. Here is the stack trace for analysis. Can you please help me analyze it? Thread 89 “zoom.network” receive… --- ## [Unable to create or join a session. Please try again. (Error Code: 1500)](https://devforum.zoom.us/t/unable-to-create-or-join-a-session-please-try-again-error-code-1500/100728)
**Author:** [@gabriel2](https://devforum.zoom.us/u/gabriel2)\ **Replies:** 5\ **Last updated:** [December 26, 2023, 5:53am UTC](https://devforum.zoom.us/t/unable-to-create-or-join-a-session-please-try-again-error-code-1500/100728 "2023-12-26T05:53:33Z")
Video SDK Type and Version zoom-video-sdk-windows-1.10.0 Description Cannot create or join a session Error? “Unable to create or join a session. Please try again. (Error Code: 1500)” Troubleshooting Routes Search … --- ## [I'm trying to integrate the Zoom SDK into my desktop but have the following problem](https://devforum.zoom.us/t/im-trying-to-integrate-the-zoom-sdk-into-my-desktop-but-have-the-following-problem/100735)
**Author:** [@manhnv2912](https://devforum.zoom.us/u/manhnv2912)\ **Replies:** 1\ **Last updated:** [December 26, 2023, 5:23am UTC](https://devforum.zoom.us/t/im-trying-to-integrate-the-zoom-sdk-into-my-desktop-but-have-the-following-problem/100735 "2023-12-26T05:23:03Z")
I can’t find the SDK key and SDK secret. please show me that, and i want to generate jwt code --- ## [Picture-in-Picture Video Rendering Issue](https://devforum.zoom.us/t/picture-in-picture-video-rendering-issue/100555)
**Author:** [@Mazharul](https://devforum.zoom.us/u/Mazharul)\ **Replies:** 0\ **Last updated:** [December 21, 2023, 11:02am UTC](https://devforum.zoom.us/t/picture-in-picture-video-rendering-issue/100555 "2023-12-21T11:02:46Z")
Hey Dev Community, I’m encountering an issue with Picture-in-Picture (PiP). The video rendering on the PiP view isn’t functioning as expected, and I’ve attached a screenshot for reference. Here’s a condensed snippet of… --- ## [Possible security bug on Zoom Video SDK and React Native](https://devforum.zoom.us/t/possible-security-bug-on-zoom-video-sdk-and-react-native/100376)
**Author:** [@DanPiccolo](https://devforum.zoom.us/u/DanPiccolo)\ **Replies:** 4\ **Last updated:** [December 20, 2023, 8:50pm UTC](https://devforum.zoom.us/t/possible-security-bug-on-zoom-video-sdk-and-react-native/100376 "2023-12-20T20:50:54Z")
Before Creating a New Topic: If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage … --- ## [I have a problem with cloud recording](https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339)
**Author:** [@mohamadshama](https://devforum.zoom.us/u/mohamadshama)\ **Replies:** 2\ **Last updated:** [December 20, 2023, 8:07am UTC](https://devforum.zoom.us/t/i-have-a-problem-with-cloud-recording/100339 "2023-12-20T08:07:14Z")
I used ZoomMtg.record({ record: true, error: (error: any) =\> console.error("Zoom Record Error: ", error), success: (data: any) =\> console.log("Success record", {data}) … --- ## [Multiple videos are not rendering properly in Firefox and Safari](https://devforum.zoom.us/t/multiple-videos-are-not-rendering-properly-in-firefox-and-safari/99137)
**Author:** [@rajkumarmayavaram](https://devforum.zoom.us/u/rajkumarmayavaram)\ **Replies:** 1\ **Last updated:** [November 29, 2023, 3:25am UTC](https://devforum.zoom.us/t/multiple-videos-are-not-rendering-properly-in-firefox-and-safari/99137 "2023-11-29T03:25:47Z")
Description There is an issue with rendering multiple videos in Mozilla Firefox and Safari browsers, causing flickering across the entire participants’ canvas. Browser Console Error Upon checking the browser console, … --- ## [ZOOM Video SDK. Audio is not working on mozilla and Safari](https://devforum.zoom.us/t/zoom-video-sdk-audio-is-not-working-on-mozilla-and-safari/100219)
**Author:** [@gireesh.ks](https://devforum.zoom.us/u/gireesh.ks)\ **Replies:** 1\ **Last updated:** [December 15, 2023, 8:56am UTC](https://devforum.zoom.us/t/zoom-video-sdk-audio-is-not-working-on-mozilla-and-safari/100219 "2023-12-15T08:56:29Z")
Description Integrated zoom video sdk in our project and it is working fine in chrome and edge. But audio is not working safari and Mozilla. Participants unable to hear each other. Browser Console Error Nothing Which… --- ## [videoSdk-UI-tookit](https://devforum.zoom.us/t/videosdk-ui-tookit/100136)
**Author:** [@raj359030](https://devforum.zoom.us/u/raj359030)\ **Replies:** 2\ **Last updated:** [December 14, 2023, 5:42pm UTC](https://devforum.zoom.us/t/videosdk-ui-tookit/100136 "2023-12-14T17:42:08Z")
I trust this message finds you well. I am reaching out to seek your guidance regarding the implementation of a custom blur-toggler button within the Video SDK. In my current project, I have incorporated the videosdk-ui-t… --- ## [Delay in Video/Audio while using Zoom Video SDK in an Angular SPA](https://devforum.zoom.us/t/delay-in-video-audio-while-using-zoom-video-sdk-in-an-angular-spa/99064)
**Author:** [@ink](https://devforum.zoom.us/u/ink)\ **Replies:** 1\ **Last updated:** [December 14, 2023, 4:40pm UTC](https://devforum.zoom.us/t/delay-in-video-audio-while-using-zoom-video-sdk-in-an-angular-spa/99064 "2023-12-14T16:40:50Z")
Description We use Zoom Video SDK in an Angular SPA (Angular v10.x) Recently we received multiple reports from our users that they started to experience delays in Video and Audio after a while (normally after 25 mins). … --- ## [adjustRenderedVideoPosition API on Stream object not working](https://devforum.zoom.us/t/adjustrenderedvideoposition-api-on-stream-object-not-working/100084)
**Author:** [@panghalarsh](https://devforum.zoom.us/u/panghalarsh)\ **Replies:** 1\ **Last updated:** [December 14, 2023, 1:50pm UTC](https://devforum.zoom.us/t/adjustrenderedvideoposition-api-on-stream-object-not-working/100084 "2023-12-14T13:50:16Z")
Description Have tried to use adjustRenderedVideoPosition for changing participants position due a layout change on a canvas, but so far this is not working for me. Which Web Video SDK version? 1.8.2 Device (please … --- ## [Video sdk for web example not working](https://devforum.zoom.us/t/video-sdk-for-web-example-not-working/99427)
**Author:** [@joash.xu](https://devforum.zoom.us/u/joash.xu)\ **Replies:** 6\ **Last updated:** [December 13, 2023, 1:52pm UTC](https://devforum.zoom.us/t/video-sdk-for-web-example-not-working/99427 "2023-12-13T13:52:34Z")
I am trying to run video SDK, specifically the purejs-demo. But I keep getting this error: { "type": "JOIN\_MEETING\_FAILED", "reason": "This account does not exist or does not belong to you", "errorCode": 200… --- ## [Is it required for my video SDK app to be published so I can test it?](https://devforum.zoom.us/t/is-it-required-for-my-video-sdk-app-to-be-published-so-i-can-test-it/100081)
**Author:** [@zoom117](https://devforum.zoom.us/u/zoom117)\ **Replies:** 1\ **Last updated:** [December 13, 2023, 1:45pm UTC](https://devforum.zoom.us/t/is-it-required-for-my-video-sdk-app-to-be-published-so-i-can-test-it/100081 "2023-12-13T13:45:39Z")
I have an application for video SDK, but not yet published: Submit for review Once you submit your app, Zoom will conduct a functional and security review of your app. On a successful review, your app will be published… --- ## [Create & delete users on the fly for ad-hoc meetings](https://devforum.zoom.us/t/create-delete-users-on-the-fly-for-ad-hoc-meetings/99915)
**Author:** [@janhenckens](https://devforum.zoom.us/u/janhenckens)\ **Replies:** 2\ **Last updated:** [December 12, 2023, 7:42am UTC](https://devforum.zoom.us/t/create-delete-users-on-the-fly-for-ad-hoc-meetings/99915 "2023-12-12T07:42:41Z")
For an upcoming project I’m looking to build a video-calling system, in which both users on the call would just have to click a link. The video SDK seems to cover that but since users won’t be interacting with Zoom itsel… --- ## [Register for free, live December workshops--Video SDK for web!](https://devforum.zoom.us/t/register-for-free-live-december-workshops-video-sdk-for-web/99020)
**Author:** [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Replies:** 3\ **Last updated:** [December 11, 2023, 5:18pm UTC](https://devforum.zoom.us/t/register-for-free-live-december-workshops-video-sdk-for-web/99020 "2023-12-11T17:18:35Z")
Hi All, Please register for the following free, live workshops in our Video SDK for Web series. Hosted by Zoom Developer Advocates, you’ll be able to code along side them to build out key features and become more comfor… --- ## [Webcam image gets corrupted after fixed delay (+/- 15 secs)](https://devforum.zoom.us/t/webcam-image-gets-corrupted-after-fixed-delay-15-secs/99736)
**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\ **Replies:** 16\ **Last updated:** [December 11, 2023, 9:18am UTC](https://devforum.zoom.us/t/webcam-image-gets-corrupted-after-fixed-delay-15-secs/99736 "2023-12-11T09:18:36Z")
Browser : Chrome OS: Windows For about 15 - 20 seconds my webcam stream renders normally (quality 360p), but then suddenly the video is garbled / starts flickering. What could cause that? I’m using the webcam in the Te… --- ## [403 on fetch js\_media.min.js-448c692d743a2bd5fd37.map](https://devforum.zoom.us/t/403-on-fetch-js-media-min-js-448c692d743a2bd5fd37-map/99859)
**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\ **Replies:** 2\ **Last updated:** [December 11, 2023, 6:08am UTC](https://devforum.zoom.us/t/403-on-fetch-js-media-min-js-448c692d743a2bd5fd37-map/99859 "2023-12-11T06:08:13Z")
I’m browser testing my app on lambdatest.com and I see a 403 for the following GET request: Failed to load resource: the server responded with a status of 403 () https://d1cdksi819e9z7.cloudfront.net/sourcemap/js\_media… --- ## [Share local canvas content](https://devforum.zoom.us/t/share-local-canvas-content/99865)
**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\ **Replies:** 2\ **Last updated:** [December 11, 2023, 5:45am UTC](https://devforum.zoom.us/t/share-local-canvas-content/99865 "2023-12-11T05:45:13Z")
This is a bit of an odd request, but I hope somebody can help me out. I’m looking for a way to achieve the following: play a video from the web draw custom graphics on top of that video play music files (e.g. .WAV) at … --- ## [Cost of recordings with video sdk](https://devforum.zoom.us/t/cost-of-recordings-with-video-sdk/99247)
**Author:** [@mike6](https://devforum.zoom.us/u/mike6)\ **Replies:** 2\ **Last updated:** [December 9, 2023, 2:45pm UTC](https://devforum.zoom.us/t/cost-of-recordings-with-video-sdk/99247 "2023-12-09T14:45:21Z")
Hi, I have been looking at the cost of video recording with Video sdk. I have seen the cost quoted as being £71 ($100) for 1 TB of storage. Is this the minimum or is it an example? We would probably only need a tenth o… --- ## [Is it possible to route communication and store recording data exclusively within Japan using Zoom Video SDK?](https://devforum.zoom.us/t/is-it-possible-to-route-communication-and-store-recording-data-exclusively-within-japan-using-zoom-video-sdk/99738)
**Author:** [@motokim](https://devforum.zoom.us/u/motokim)\ **Replies:** 5\ **Last updated:** [December 8, 2023, 3:42pm UTC](https://devforum.zoom.us/t/is-it-possible-to-route-communication-and-store-recording-data-exclusively-within-japan-using-zoom-video-sdk/99738 "2023-12-08T15:42:52Z")
Video SDK Type and Version Type: Zoom Video SDK for web Version: Latest Description I am interested in implementing a video chat feature on a web application using the Zoom Video SDK. My question is about the data ro… --- ## [Expected to accept HTMLCanvasElement, but actual it is HTMLCanvasElement](https://devforum.zoom.us/t/expected-to-accept-htmlcanvaselement-but-actual-it-is-htmlcanvaselement/99746)
**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\ **Replies:** 4\ **Last updated:** [December 8, 2023, 12:15pm UTC](https://devforum.zoom.us/t/expected-to-accept-htmlcanvaselement-but-actual-it-is-htmlcanvaselement/99746 "2023-12-08T12:15:36Z")
I get the obscure error: Expected to accept HTMLCanvasElement, but actual it is HTMLCanvasElement when calling stream.stopRenderVideo(..) the renderVideo & adjustRenderedVideoPosition work fine with the same canvas el… --- ## [Can't start a session due to 'invalid session key'](https://devforum.zoom.us/t/cant-start-a-session-due-to-invalid-session-key/99379)
**Author:** [@danilo.babaglio](https://devforum.zoom.us/u/danilo.babaglio)\ **Replies:** 3\ **Last updated:** [December 7, 2023, 6:50pm UTC](https://devforum.zoom.us/t/cant-start-a-session-due-to-invalid-session-key/99379 "2023-12-07T18:50:30Z")
Each day, numerous sessions are initiated using a token created using the ‘topic’ and ‘session\_key’ parameters. The ‘tpc’ value remains constant, serving as an identifier for a virtual table. The ‘session\_key’ value, on … --- ## [Inquiry about Picture-in-Picture Mode in Video SDK](https://devforum.zoom.us/t/inquiry-about-picture-in-picture-mode-in-video-sdk/99704)
**Author:** [@Mazharul](https://devforum.zoom.us/u/Mazharul)\ **Replies:** 2\ **Last updated:** [December 7, 2023, 3:05pm UTC](https://devforum.zoom.us/t/inquiry-about-picture-in-picture-mode-in-video-sdk/99704 "2023-12-07T15:05:15Z")
Hi Zoom Devs, I’m using the Video SDK and wondering if it supports Picture-in-Picture mode. I couldn’t find info on this in the docs or forums. Can you confirm its current support or share any plans for it in the future… --- ## [Crash in foreground](https://devforum.zoom.us/t/crash-in-foreground/99711)
**Author:** [@emilrakh](https://devforum.zoom.us/u/emilrakh)\ **Replies:** 0\ **Last updated:** [December 7, 2023, 9:37am UTC](https://devforum.zoom.us/t/crash-in-foreground/99711 "2023-12-07T09:37:13Z")
Description A crash happens if there are numerous participants in the conference when switching to foreground. The same crash appears if the host leaves the conference Which macOS Video SDK version? v1.9.5, iOS 15+ S… [Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=46) [Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=48)