# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=48

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 49

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## [Host privilege logic clarification](https://devforum.zoom.us/t/host-privilege-logic-clarification/99457)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 3\
**Last updated:** [December 5, 2023, 8:01am UTC](https://devforum.zoom.us/t/host-privilege-logic-clarification/99457 "2023-12-05T08:01:00Z")

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Description I would like to know the logic behind the assignment of host privileges to a participant in the Video SDK. I ran some test by joining the Video SDK meeting with role = 1 for multiple users and in one case, t…

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## [Zoom Video SDK vs Twilio vs Agora?](https://devforum.zoom.us/t/zoom-video-sdk-vs-twilio-vs-agora/70278)

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**Author:** [@dave.bartsch](https://devforum.zoom.us/u/dave.bartsch)\
**Replies:** 1\
**Last updated:** [December 4, 2023, 9:29pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-vs-twilio-vs-agora/70278 "2023-12-04T21:29:01Z")

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Does anyone have experience with these products? I am trying to decide which is best. Which is the most simple to work with?

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## [Flutter web - mouse wheel up zooms page - problem](https://devforum.zoom.us/t/flutter-web-mouse-wheel-up-zooms-page-problem/99479)

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**Author:** [@spaxzone12](https://devforum.zoom.us/u/spaxzone12)\
**Replies:** 0\
**Last updated:** [December 4, 2023, 12:24pm UTC](https://devforum.zoom.us/t/flutter-web-mouse-wheel-up-zooms-page-problem/99479 "2023-12-04T12:24:43Z")

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In Flutter 3.16 I’m Facing an issue with Web app. When Scoll with mouse wheel down, everything is ok. But when want to go back, page zooms up in IDM software. It is very annoying! How to prevent this, customers are com…

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## [Crash on network failure](https://devforum.zoom.us/t/crash-on-network-failure/98642)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 0\
**Last updated:** [November 19, 2023, 5:15am UTC](https://devforum.zoom.us/t/crash-on-network-failure/98642 "2023-11-19T05:15:52Z")

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Description A crash happens ON EVERY SINGLE network failure/loss when sessionContext.externalVideoSource is set. Which macOS Video SDK version? v1.9.6 and older (all from v1.3.2 onwards) Steps to reproduce the behavi…

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## [Video Streams with rounded borders on a single canvas](https://devforum.zoom.us/t/video-streams-with-rounded-borders-on-a-single-canvas/99381)

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**Author:** [@mauro.barrionuevo](https://devforum.zoom.us/u/mauro.barrionuevo)\
**Replies:** 1\
**Last updated:** [December 4, 2023, 1:55am UTC](https://devforum.zoom.us/t/video-streams-with-rounded-borders-on-a-single-canvas/99381 "2023-12-04T01:55:55Z")

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I was wondering if there’s any way to make the borders of each stream (when rendering multiple videos on a single html canvas) rounded. I know this could be possible by rendering each stream on a new canvas but i’ve seen…

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## [ZoomSDKEmbedded Join userId not correct](https://devforum.zoom.us/t/zoomsdkembedded-join-userid-not-correct/91644)

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**Author:** [@alex.kumar](https://devforum.zoom.us/u/alex.kumar)\
**Replies:** 6\
**Last updated:** [November 30, 2023, 8:15am UTC](https://devforum.zoom.us/t/zoomsdkembedded-join-userid-not-correct/91644 "2023-11-30T08:15:40Z")

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Getting this error. What should is the correct userID? Code below: const client = ZoomMtgEmbedded.createClient(); StartVideo(client); teleVisitService.Get().then((sig) =\> { console.log(sig); client.join({ sdkKey: …

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## [Reduce number of subsessions after creating](https://devforum.zoom.us/t/reduce-number-of-subsessions-after-creating/99156)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 6\
**Last updated:** [November 29, 2023, 9:24am UTC](https://devforum.zoom.us/t/reduce-number-of-subsessions-after-creating/99156 "2023-11-29T09:24:58Z")

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Description So I have a need to reduce the number of subsessions created for example from 4 to 2. But the Video SDK only allows for adding subsessions and not removing them. I want to know if there is provision for redu…

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## [Ask for help dialog persists after user returned to main session](https://devforum.zoom.us/t/ask-for-help-dialog-persists-after-user-returned-to-main-session/99144)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 5\
**Last updated:** [November 29, 2023, 9:02am UTC](https://devforum.zoom.us/t/ask-for-help-dialog-persists-after-user-returned-to-main-session/99144 "2023-11-29T09:02:29Z")

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Description It happens that when a user asks for help, and host does not respond to the request (that is the host does not accept or decline/postpone the help request) and the user returns to the main session, the dialo…

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## [Changing chat privilege in main session affects subsessions](https://devforum.zoom.us/t/changing-chat-privilege-in-main-session-affects-subsessions/99172)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 3\
**Last updated:** [November 29, 2023, 8:44am UTC](https://devforum.zoom.us/t/changing-chat-privilege-in-main-session-affects-subsessions/99172 "2023-11-29T08:44:35Z")

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Description I don’t know if this is intended but appears to be problematic for us. It happens that when the host modifies the chat privilege in the main session, the subsessions are affected. Which Web Video SDK versio…

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## [Active mute becomes passive mute as participant moves from sub-session to main session](https://devforum.zoom.us/t/active-mute-becomes-passive-mute-as-participant-moves-from-sub-session-to-main-session/99163)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 2\
**Last updated:** [November 29, 2023, 8:22am UTC](https://devforum.zoom.us/t/active-mute-becomes-passive-mute-as-participant-moves-from-sub-session-to-main-session/99163 "2023-11-29T08:22:39Z")

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Description Please help verify. I observed that when a participant mutes himself, and then returns to the main session (or the host closes all the subsessions making all users return to the main session) then the partic…

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## [Virtual background issue on mobile browser](https://devforum.zoom.us/t/virtual-background-issue-on-mobile-browser/99051)

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**Author:** [@Nasib48](https://devforum.zoom.us/u/Nasib48)\
**Replies:** 4\
**Last updated:** [November 28, 2023, 9:11am UTC](https://devforum.zoom.us/t/virtual-background-issue-on-mobile-browser/99051 "2023-11-28T09:11:44Z")

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I have used zoom video-sdk. I have enabled SharedArrayBuffer by using a service worker. Virtual background works perfectly in desktop Chrome but it’s not working in mobile end Chrome browser. In both cases, it returns t…

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## [Too many web contexts error](https://devforum.zoom.us/t/too-many-web-contexts-error/99059)

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**Author:** [@seb](https://devforum.zoom.us/u/seb)\
**Replies:** 1\
**Last updated:** [November 28, 2023, 2:52am UTC](https://devforum.zoom.us/t/too-many-web-contexts-error/99059 "2023-11-28T02:52:00Z")

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zoom video sdk for web 1.9.8 with c# (mvc) and pure js Currently I have an application that you can toggle on and off your camera. Every new user that joins is assigned their unique ID so I can open multiple tabs and to…

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## ["SharedArrayBuffer is not supported!" , after 1-2 refreshes it disappears](https://devforum.zoom.us/t/sharedarraybuffer-is-not-supported-after-1-2-refreshes-it-disappears/99028)

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**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\
**Replies:** 2\
**Last updated:** [November 27, 2023, 4:09pm UTC](https://devforum.zoom.us/t/sharedarraybuffer-is-not-supported-after-1-2-refreshes-it-disappears/99028 "2023-11-27T16:09:49Z")

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I’m using this check at initialization: if (!(typeof SharedArrayBuffer === 'function')) { fail() } this usually works, except when I open a fresh browser, then it fails the first time I open my app. After one or two re…

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## [Think my account isn't producing the right sdk tokens](https://devforum.zoom.us/t/think-my-account-isnt-producing-the-right-sdk-tokens/98739)

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**Author:** [@seb](https://devforum.zoom.us/u/seb)\
**Replies:** 3\
**Last updated:** [November 27, 2023, 3:01pm UTC](https://devforum.zoom.us/t/think-my-account-isnt-producing-the-right-sdk-tokens/98739 "2023-11-27T15:01:00Z")

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zoom video sdk for web 1.9.7 I forked the pure-js web demo for zoom video sdk for web, edited the config with my respective info and I got the error: type: ‘JOIN\_MEETING\_FAILED’, reason: ‘This account does not exist or …

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## [Passive mute not working when host tries to mute a participant that is already muted](https://devforum.zoom.us/t/passive-mute-not-working-when-host-tries-to-mute-a-participant-that-is-already-muted/98970)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 7\
**Last updated:** [November 27, 2023, 10:42am UTC](https://devforum.zoom.us/t/passive-mute-not-working-when-host-tries-to-mute-a-participant-that-is-already-muted/98970 "2023-11-27T10:42:29Z")

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Description I am leveraging the passive mute and unmute to moderate participant use of the audio functionality in my app. But when I call the mediaStream.muteAudio(userId) as a host when the participant is already muted…

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## [React native app not open after install react-native-zoom-us library](https://devforum.zoom.us/t/react-native-app-not-open-after-install-react-native-zoom-us-library/99039)

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**Author:** [@santanu.hazra](https://devforum.zoom.us/u/santanu.hazra)\
**Replies:** 0\
**Last updated:** [November 27, 2023, 7:48am UTC](https://devforum.zoom.us/t/react-native-app-not-open-after-install-react-native-zoom-us-library/99039 "2023-11-27T07:48:24Z")

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I am using react-native-zoom-us for joining meeting but after successfully building the app it is crashed when it is going to open. my react and react native version is following “react”: “18.2.0”, “react-native”: “^0…

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## [Facing error in running Zoom Video SDK](https://devforum.zoom.us/t/facing-error-in-running-zoom-video-sdk/95097)

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**Author:** [@Debabrata47](https://devforum.zoom.us/u/Debabrata47)\
**Replies:** 11\
**Last updated:** [September 18, 2023, 2:45am UTC](https://devforum.zoom.us/t/facing-error-in-running-zoom-video-sdk/95097 "2023-09-18T02:45:51Z")

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I have build an app in Video SDK to get sdkkey,sdk secret key and when i am trying to host a meeting in my zoom vidoe sdk linked account its shows access restricted. Please Help! @donte.zoom @gianni.zoom @chunsiong.z…

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## [Is video sdk free for a premium zoom account holder?](https://devforum.zoom.us/t/is-video-sdk-free-for-a-premium-zoom-account-holder/99003)

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**Author:** [@uitestingawsai](https://devforum.zoom.us/u/uitestingawsai)\
**Replies:** 1\
**Last updated:** [November 27, 2023, 6:53am UTC](https://devforum.zoom.us/t/is-video-sdk-free-for-a-premium-zoom-account-holder/99003 "2023-11-27T06:53:49Z")

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For zoom video sdk .in the meeting sdk it is free for non premium and premium account.but I know that the video sdk is not free to use for non premium account. Is this video sdk required premium zoom account+video sdk p…

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## [Position of rendered video is not as expected](https://devforum.zoom.us/t/position-of-rendered-video-is-not-as-expected/98993)

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**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\
**Replies:** 2\
**Last updated:** [November 27, 2023, 6:36am UTC](https://devforum.zoom.us/t/position-of-rendered-video-is-not-as-expected/98993 "2023-11-27T06:36:04Z")

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Format Your New Topic as Follows: Video SDK Type and Version Web VideoSDK v 1.9.8 Description I’m trying to render all streams (including self) on one canvas. I’m now seeing weird behavior, where I call stream.render…

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## [Audio Not Starting after switching from main subsession to subsession](https://devforum.zoom.us/t/audio-not-starting-after-switching-from-main-subsession-to-subsession/98536)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 4\
**Last updated:** [November 25, 2023, 9:45pm UTC](https://devforum.zoom.us/t/audio-not-starting-after-switching-from-main-subsession-to-subsession/98536 "2023-11-25T21:45:29Z")

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Description The behaviour is such that, when a user joins the meeting, the audio starts normally and works fine. But when the user joins the subsession, the audio does not start, instead it keeps returning a ‘REQUEST TI…

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## [I can not create a video sdk account](https://devforum.zoom.us/t/i-can-not-create-a-video-sdk-account/98841)

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**Author:** [@zoomtmp21](https://devforum.zoom.us/u/zoomtmp21)\
**Replies:** 1\
**Last updated:** [November 23, 2023, 2:38am UTC](https://devforum.zoom.us/t/i-can-not-create-a-video-sdk-account/98841 "2023-11-23T02:38:05Z")

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I can’t create a video sdk account. When I am trying to create an account here with a new gmail Buy it now - Zoom in the end when I press place order I receive type Account Profile → Basic info → “Account Type Free (Cred…

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## [Video sdk for web example not working 'This account does not exist or does not belong to you',](https://devforum.zoom.us/t/video-sdk-for-web-example-not-working-this-account-does-not-exist-or-does-not-belong-to-you/98703)

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**Author:** [@seb](https://devforum.zoom.us/u/seb)\
**Replies:** 1\
**Last updated:** [November 21, 2023, 8:32pm UTC](https://devforum.zoom.us/t/video-sdk-for-web-example-not-working-this-account-does-not-exist-or-does-not-belong-to-you/98703 "2023-11-21T20:32:13Z")

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–Zoom video sdk for web version 1.9.7– Currently trying to figure out how zoom video sdk works as we’re trying to implement it in our project. I’ve forked the vanilla-js example from zooms github and changed the config …

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## [Chats lost when I switch from main session to subsession or from subsession to main session](https://devforum.zoom.us/t/chats-lost-when-i-switch-from-main-session-to-subsession-or-from-subsession-to-main-session/98081)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 13\
**Last updated:** [November 21, 2023, 10:24am UTC](https://devforum.zoom.us/t/chats-lost-when-i-switch-from-main-session-to-subsession-or-from-subsession-to-main-session/98081 "2023-11-21T10:24:26Z")

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Video SDK Type and Version Web Video SDK version: 1.5.5 Description When I switch from main session to subsession or from subsession to main session the chat records are lost.

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## [Incorrect video rotation on iOS 15](https://devforum.zoom.us/t/incorrect-video-rotation-on-ios-15/97208)

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**Author:** [@veerlorden](https://devforum.zoom.us/u/veerlorden)\
**Replies:** 1\
**Last updated:** [November 21, 2023, 9:55am UTC](https://devforum.zoom.us/t/incorrect-video-rotation-on-ios-15/97208 "2023-11-21T09:55:37Z")

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Description Incorrect initial rotation for a local user video on iOS 15. The video is upside down. If a user rotates his device orientation then the video rotation becomes normal. The bug is reproducible only on iOS 1…

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## [Mobile Speaker not always working](https://devforum.zoom.us/t/mobile-speaker-not-always-working/94103)

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**Author:** [@joaovcapistrano](https://devforum.zoom.us/u/joaovcapistrano)\
**Replies:** 25\
**Last updated:** [November 21, 2023, 1:17am UTC](https://devforum.zoom.us/t/mobile-speaker-not-always-working/94103 "2023-11-21T01:17:38Z")

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Video SDK Type and Version Zoom Video SDK for Web 1.8.0 Description I’m currently working on a Zoom Video SDK for Web integration, and its working as intended for Video Calls between Web Browsers on computers and note…

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## [Break Out Rooms](https://devforum.zoom.us/t/break-out-rooms/98685)

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**Author:** [@ok-soumen](https://devforum.zoom.us/u/ok-soumen)\
**Replies:** 1\
**Last updated:** [November 20, 2023, 7:20am UTC](https://devforum.zoom.us/t/break-out-rooms/98685 "2023-11-20T07:20:56Z")

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Hi @vic.yang Video SDK In “@zoom/videosdk”: “^1.8.10”, do we have any Break out rooms functionality? Like Switch on break out rooms within Zoom video calls. Break out rooms should work just as it does on any Zoom e…

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## [Error building example app from zoom sdk in react native "'AVFAudio/AVAudioSession.h' file not found"](https://devforum.zoom.us/t/error-building-example-app-from-zoom-sdk-in-react-native-avfaudio-avaudiosession-h-file-not-found/98542)

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**Author:** [@carlmagumpara](https://devforum.zoom.us/u/carlmagumpara)\
**Replies:** 0\
**Last updated:** [November 17, 2023, 7:55am UTC](https://devforum.zoom.us/t/error-building-example-app-from-zoom-sdk-in-react-native-avfaudio-avaudiosession-h-file-not-found/98542 "2023-11-17T07:55:23Z")

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Description error building example app from zoom sdk in react native “‘AVFAudio/AVAudioSession.h’ file not found” Errors “‘AVFAudio/AVAudioSession.h’ file not found” Which React Native Video SDK version? 1.8.10 and …

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## [Unable to create create a Zoom Video SDK account](https://devforum.zoom.us/t/unable-to-create-create-a-zoom-video-sdk-account/98426)

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**Author:** [@sanjaycdev](https://devforum.zoom.us/u/sanjaycdev)\
**Replies:** 2\
**Last updated:** [November 17, 2023, 5:40am UTC](https://devforum.zoom.us/t/unable-to-create-create-a-zoom-video-sdk-account/98426 "2023-11-17T05:40:00Z")

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i am unable to create create a Zoom Video SDK account , No matter how many time i try i gets the same response ! I have no idea how many times i created Zoom account its just hell of an experience to create a developer …

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## [Live workshop Friday, November 17 at 10 am PT: Zoom Video SDK UI toolkit](https://devforum.zoom.us/t/live-workshop-friday-november-17-at-10-am-pt-zoom-video-sdk-ui-toolkit/98517)

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**Author:** [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Replies:** 0\
**Last updated:** [November 16, 2023, 9:37pm UTC](https://devforum.zoom.us/t/live-workshop-friday-november-17-at-10-am-pt-zoom-video-sdk-ui-toolkit/98517 "2023-11-16T21:37:35Z")

</div>

Register for the following live workshop happening Friday, November 17 at 10 am PT led by two of our Developer Advocates!

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## [Assign user to subsession returning Internal Error](https://devforum.zoom.us/t/assign-user-to-subsession-returning-internal-error/98252)

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**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\
**Replies:** 5\
**Last updated:** [November 16, 2023, 7:12am UTC](https://devforum.zoom.us/t/assign-user-to-subsession-returning-internal-error/98252 "2023-11-16T07:12:08Z")

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Description I am experiencing some issue when I call the ssClient.openSubsessions() function. The issue is that the users in the unassignedUserList never get reassigned to another subsession. So I tried to get the una…

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