# Video SDK **URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=52 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 53 --- ## [Enabling 1080p quality for Video Web SDK and getting individual participant's raw video and audio stream](https://devforum.zoom.us/t/enabling-1080p-quality-for-video-web-sdk-and-getting-individual-participants-raw-video-and-audio-stream/93203)
**Author:** [@sv.cool92](https://devforum.zoom.us/u/sv.cool92)\ **Replies:** 2\ **Last updated:** [August 11, 2023, 7:05am UTC](https://devforum.zoom.us/t/enabling-1080p-quality-for-video-web-sdk-and-getting-individual-participants-raw-video-and-audio-stream/93203 "2023-08-11T07:05:16Z")
Hello team, For a particular use case, we have started exploring Zoom Video SDK. We noticed that the highest quality offered by default on Video Web SDK is 720p whereas we need at least 1080p quality output from Zoom. K… --- ## [What is the rate limit of the command channel?](https://devforum.zoom.us/t/what-is-the-rate-limit-of-the-command-channel/93121)
**Author:** [@adam3](https://devforum.zoom.us/u/adam3)\ **Replies:** 2\ **Last updated:** [August 10, 2023, 5:50pm UTC](https://devforum.zoom.us/t/what-is-the-rate-limit-of-the-command-channel/93121 "2023-08-10T17:50:17Z")
I’m trying to figure out how much data I can push through the command channel. I have an application that requires about 1Mbps currently, but that may go up or down. Also, if the command channel isn’t the right data tr… --- ## [How can I display a desktop browser video in portrait view on a mobile device?](https://devforum.zoom.us/t/how-can-i-display-a-desktop-browser-video-in-portrait-view-on-a-mobile-device/93197)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 1\ **Last updated:** [August 10, 2023, 8:25am UTC](https://devforum.zoom.us/t/how-can-i-display-a-desktop-browser-video-in-portrait-view-on-a-mobile-device/93197 "2023-08-10T08:25:08Z")
Description How can I capture a desktop browser user’s video in portrait view or display a desktop browser user’s video in portrait view on a mobile browser? Which Web Video SDK version? 1.8.5 Video SDK Code Snippets … --- ## [Zoom Video SDK 1.8.5 not working for Screen Share Android](https://devforum.zoom.us/t/zoom-video-sdk-1-8-5-not-working-for-screen-share-android/93155)
**Author:** [@anupam24](https://devforum.zoom.us/u/anupam24)\ **Replies:** 0\ **Last updated:** [August 9, 2023, 9:23am UTC](https://devforum.zoom.us/t/zoom-video-sdk-1-8-5-not-working-for-screen-share-android/93155 "2023-08-09T09:23:02Z")
Whenever I share a screen, other participants could not see the shared screen. Earlier on the old SDK, it was working fine. Which Android Video SDK version? Video SDK Version 1.8.5 Screenshots If applicable, add scre… --- ## [User videos not rendering sometimes in Gallery mode (video component)](https://devforum.zoom.us/t/user-videos-not-rendering-sometimes-in-gallery-mode-video-component/93132)
**Author:** [@DaleAtMarvin](https://devforum.zoom.us/u/DaleAtMarvin)\ **Replies:** 5\ **Last updated:** [August 9, 2023, 9:07am UTC](https://devforum.zoom.us/t/user-videos-not-rendering-sometimes-in-gallery-mode-video-component/93132 "2023-08-09T09:07:54Z")
In gallery mode (video component)… there are times where someone’s video doesn’t get rendered. It’s very hit or miss and random… it does seem to happen more often after someone shares their screen. We’re using mostly t… --- ## [Zoom may not start due to an error](https://devforum.zoom.us/t/zoom-may-not-start-due-to-an-error/93150)
**Author:** [@takeshi.odaka](https://devforum.zoom.us/u/takeshi.odaka)\ **Replies:** 0\ **Last updated:** [August 9, 2023, 8:12am UTC](https://devforum.zoom.us/t/zoom-may-not-start-due-to-an-error/93150 "2023-08-09T08:12:19Z")
Description Failing to read import ('@zoom/videosdk') and “NotReadableError: Failed to start video source” error 2 points increased after upgrading @zoom/videosdk from V1.5.5 to V1.7.10. Since the error is increasin… --- ## [Video SDK - Session recordings does not exist](https://devforum.zoom.us/t/video-sdk-session-recordings-does-not-exist/92311)
**Author:** [@sri.unique2004](https://devforum.zoom.us/u/sri.unique2004)\ **Replies:** 3\ **Last updated:** [August 8, 2023, 8:30pm UTC](https://devforum.zoom.us/t/video-sdk-session-recordings-does-not-exist/92311 "2023-08-08T20:30:11Z")
Hi, We are using Video SDK Web and developed a widget where user session recording happens. But for few users, only session exists but recording does not exists. What might be the reason? Session Name: Topic 7/14/2023 … --- ## [I'm using video SDK and I create Zoom Access Token using JWT is it affected after end of life JWT apps we need to change anything in our code..?](https://devforum.zoom.us/t/im-using-video-sdk-and-i-create-zoom-access-token-using-jwt-is-it-affected-after-end-of-life-jwt-apps-we-need-to-change-anything-in-our-code/93090)
**Author:** [@tejpratap](https://devforum.zoom.us/u/tejpratap)\ **Replies:** 1\ **Last updated:** [August 8, 2023, 12:40pm UTC](https://devforum.zoom.us/t/im-using-video-sdk-and-i-create-zoom-access-token-using-jwt-is-it-affected-after-end-of-life-jwt-apps-we-need-to-change-anything-in-our-code/93090 "2023-08-08T12:40:06Z")
$secret = env('ZOOM\_SDK\_SECRET'); $payload = array( "version"=\>1, "app\_key" =\> 'ZOOM\_SDK\_KEY', "role\_type"=\> 'userRole', "user\_identity"=\>'userI… --- ## [I am using video SDK and 5 august suddenly video not connect may i know what is issues](https://devforum.zoom.us/t/i-am-using-video-sdk-and-5-august-suddenly-video-not-connect-may-i-know-what-is-issues/93073)
**Author:** [@tejpratap](https://devforum.zoom.us/u/tejpratap)\ **Replies:** 4\ **Last updated:** [August 8, 2023, 10:51am UTC](https://devforum.zoom.us/t/i-am-using-video-sdk-and-5-august-suddenly-video-not-connect-may-i-know-what-is-issues/93073 "2023-08-08T10:51:49Z")
$secret = env(‘ZOOM\_SDK\_SECRET’); $payload = array( “version”=\>1, “app\_key” =\> env(‘ZOOM\_SDK\_KEY’), “role\_type”=\> (int)$userRole, “user\_identity”=\>(string)$userIdentity, “session\_key” =\> (string)$jobId, “tpc”=\>env… --- ## [How to toggle between Gallery and Video-Single](https://devforum.zoom.us/t/how-to-toggle-between-gallery-and-video-single/93061)
**Author:** [@DaleAtMarvin](https://devforum.zoom.us/u/DaleAtMarvin)\ **Replies:** 1\ **Last updated:** [August 8, 2023, 2:00am UTC](https://devforum.zoom.us/t/how-to-toggle-between-gallery-and-video-single/93061 "2023-08-08T02:00:47Z")
My client wants to be able to toggle between the Gallery View and the Single person view with a button click. I started off with the video-sdk web project and haven’t modified anything except for modifying the Home comp… --- ## [\[ZoomVideoSDK\] ScreenSharing does not show](https://devforum.zoom.us/t/zoomvideosdk-screensharing-does-not-show/87160)
**Author:** [@jun.sugai](https://devforum.zoom.us/u/jun.sugai)\ **Replies:** 26\ **Last updated:** [August 7, 2023, 6:45am UTC](https://devforum.zoom.us/t/zoomvideosdk-screensharing-does-not-show/87160 "2023-08-07T06:45:53Z")
Hello Developer Technical Support Team. \[Technical Environment\] Xcode 14.2 Zoom Video SDK v1.7.2 (3484) SwiftUI/UIKit Swift Concurrency(async/await) Combine The Composable Architecture Swift Lang 5.x \[DESCRIPTION OF … --- ## [Can't open screen on some Android\_Chrome](https://devforum.zoom.us/t/cant-open-screen-on-some-android-chrome/92723)
**Author:** [@takeshi.odaka](https://devforum.zoom.us/u/takeshi.odaka)\ **Replies:** 6\ **Last updated:** [August 7, 2023, 2:23am UTC](https://devforum.zoom.us/t/cant-open-screen-on-some-android-chrome/92723 "2023-08-07T02:23:10Z")
Description The video chat screen cannot be displayed on an Android device. Which Web Video SDK version? 1.7.10 Browser Console Error NotReadableError: Could not start video source Device (please complete the follo… --- ## [When rendering the self-view on a canvas in iOS, the aspect ratio distorts when in portrait mode.](https://devforum.zoom.us/t/when-rendering-the-self-view-on-a-canvas-in-ios-the-aspect-ratio-distorts-when-in-portrait-mode/92872)
**Author:** [@yusuke.yamashita](https://devforum.zoom.us/u/yusuke.yamashita)\ **Replies:** 8\ **Last updated:** [August 7, 2023, 1:54am UTC](https://devforum.zoom.us/t/when-rendering-the-self-view-on-a-canvas-in-ios-the-aspect-ratio-distorts-when-in-portrait-mode/92872 "2023-08-07T01:54:20Z")
Description I am currently developing a video chat application using the Zoom Video SDK. When displaying the self-view in a canvas tag on an iPhone (iOS version 16.5), the aspect ratio distorts when the device is in por… --- ## [Solution for Zoom VideoSDK v1.8.5 + NDI SDK v5.6.0 "Unknown Publisher" Alert on Windows](https://devforum.zoom.us/t/solution-for-zoom-videosdk-v1-8-5-ndi-sdk-v5-6-0-unknown-publisher-alert-on-windows/92981)
**Author:** [@mark\_coniglio](https://devforum.zoom.us/u/mark_coniglio)\ **Replies:** 0\ **Last updated:** [August 6, 2023, 6:21am UTC](https://devforum.zoom.us/t/solution-for-zoom-videosdk-v1-8-5-ndi-sdk-v5-6-0-unknown-publisher-alert-on-windows/92981 "2023-08-06T06:21:10Z")
If the Zoom VideoSDK DLLs and resources (v1.8.5) and the NDI library Processing.NDI.Lib.x64.dll (v5.6.0) all reside together in the application folder, the Video SDK will attempt to load the Processing.NDI.Lib.x64.dll in… --- ## [The video SDK in the web application keeps reconnecting about every 10 minutes](https://devforum.zoom.us/t/the-video-sdk-in-the-web-application-keeps-reconnecting-about-every-10-minutes/92051)
**Author:** [@xiaoming](https://devforum.zoom.us/u/xiaoming)\ **Replies:** 4\ **Last updated:** [July 21, 2023, 3:47am UTC](https://devforum.zoom.us/t/the-video-sdk-in-the-web-application-keeps-reconnecting-about-every-10-minutes/92051 "2023-07-21T03:47:04Z")
The video SDK in the web application keeps reconnecting every 10 minutes I am utilizing a video SDK for my web application. SDK version: 1.7.10 const zmClient = ZoomVideo.createClient(); zmClient.init('en-US','CDN… --- ## [Virtual background option not available in Redmipad Zoom V5.15.5(15154)](https://devforum.zoom.us/t/virtual-background-option-not-available-in-redmipad-zoom-v5-15-5-15154/92710)
**Author:** [@govindasamy](https://devforum.zoom.us/u/govindasamy)\ **Replies:** 1\ **Last updated:** [August 2, 2023, 8:42pm UTC](https://devforum.zoom.us/t/virtual-background-option-not-available-in-redmipad-zoom-v5-15-5-15154/92710 "2023-08-02T20:42:06Z")
I am using redmipad tablet and Zoom V5.15.5(15154). But no option available to add virtual background. --- ## ["invalid session key" error on client.join()](https://devforum.zoom.us/t/invalid-session-key-error-on-client-join/92600)
**Author:** [@simonebacchini91](https://devforum.zoom.us/u/simonebacchini91)\ **Replies:** 9\ **Last updated:** [July 31, 2023, 12:11pm UTC](https://devforum.zoom.us/t/invalid-session-key-error-on-client-join/92600 "2023-07-31T12:11:15Z")
Description My app built on the Zoom Video SDK (web) was succesfully running since months, but from yesterday the method client.join() started returning an error 200 “invalid session key”, for every partecipant (host an… --- ## [zoom.joinSession returning null](https://devforum.zoom.us/t/zoom-joinsession-returning-null/92667)
**Author:** [@paras](https://devforum.zoom.us/u/paras)\ **Replies:** 0\ **Last updated:** [July 31, 2023, 10:45am UTC](https://devforum.zoom.us/t/zoom-joinsession-returning-null/92667 "2023-07-31T10:45:39Z")
Before Creating a New Topic: If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage … --- ## [Distortion and echo in audio when come back from background in iPhone safari](https://devforum.zoom.us/t/distortion-and-echo-in-audio-when-come-back-from-background-in-iphone-safari/91800)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 7\ **Last updated:** [July 31, 2023, 1:38am UTC](https://devforum.zoom.us/t/distortion-and-echo-in-audio-when-come-back-from-background-in-iphone-safari/91800 "2023-07-31T01:38:13Z")
Description There is distortion and echo in the audio when returning from the background in Safari on the iPhone. Which Web Video SDK version? 1.8.0 To Reproduce(If applicable) Steps to reproduce the behavior: Joi… --- ## [APK not loading app on android](https://devforum.zoom.us/t/apk-not-loading-app-on-android/92620)
**Author:** [@az2056](https://devforum.zoom.us/u/az2056)\ **Replies:** 0\ **Last updated:** [July 30, 2023, 12:09am UTC](https://devforum.zoom.us/t/apk-not-loading-app-on-android/92620 "2023-07-30T00:09:17Z")
Working on a modified version of the ZoomVideoSDK Example, trying to load onto a Google Pixel 6 using flutter install. When I load the app onto the phone using an APK, it doesn’t load and will instantly give an error me… --- ## [Joining a Zoom Desktop client meeting](https://devforum.zoom.us/t/joining-a-zoom-desktop-client-meeting/92533)
**Author:** [@duraznito](https://devforum.zoom.us/u/duraznito)\ **Replies:** 2\ **Last updated:** [July 28, 2023, 6:11pm UTC](https://devforum.zoom.us/t/joining-a-zoom-desktop-client-meeting/92533 "2023-07-28T18:11:34Z")
Hello. We have a use case where our teachers have to start a meeting using the normal desktop client provided by Zoom, but we need our students to join that meeting using the video SDK for React Native with an app, is i… --- ## [About captions when sharing](https://devforum.zoom.us/t/about-captions-when-sharing/92103)
**Author:** [@kaichen](https://devforum.zoom.us/u/kaichen)\ **Replies:** 1\ **Last updated:** [July 27, 2023, 2:26pm UTC](https://devforum.zoom.us/t/about-captions-when-sharing/92103 "2023-07-27T14:26:06Z")
hello I found that when I used the 5.13 sdk for screen sharing, there was no “captions” button in “More”; But with the latest zoom client, there is a “captions” button So, is it related to the zoom client version, whic… --- ## [How to get the session ID while recording the video call](https://devforum.zoom.us/t/how-to-get-the-session-id-while-recording-the-video-call/92057)
**Author:** [@cynthiafernandes2994](https://devforum.zoom.us/u/cynthiafernandes2994)\ **Replies:** 1\ **Last updated:** [July 27, 2023, 2:23pm UTC](https://devforum.zoom.us/t/how-to-get-the-session-id-while-recording-the-video-call/92057 "2023-07-27T14:23:09Z")
We are unable to figure out how to record the session … we found the documentation but we are unable to find out what is session ID --- ## [Show Active Speaker](https://devforum.zoom.us/t/show-active-speaker/91931)
**Author:** [@uyaniksigma](https://devforum.zoom.us/u/uyaniksigma)\ **Replies:** 1\ **Last updated:** [July 27, 2023, 10:45am UTC](https://devforum.zoom.us/t/show-active-speaker/91931 "2023-07-27T10:45:48Z")
Hello everyone, I try to show active speaker on a canvas, it works perfectly on web but on mobile it glitches. Is there any other approach to this situation? client.on('active-speaker', (payload) =\> { setNowTalki… --- ## [onConnectionChange event not working on iPhone Safari after disconnecting](https://devforum.zoom.us/t/onconnectionchange-event-not-working-on-iphone-safari-after-disconnecting/92431)
**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\ **Replies:** 1\ **Last updated:** [July 27, 2023, 6:40am UTC](https://devforum.zoom.us/t/onconnectionchange-event-not-working-on-iphone-safari-after-disconnecting/92431 "2023-07-27T06:40:14Z")
Hello, I have a problem with the onConnectionChange event in the latest sdk version. It does not fire when I disconnect from internet. Here are the steps to reproduce the issue: Join a session using iPhone Safari. Tur… --- ## [Getting error on flutter ios just simply running the example code from docoumentation](https://devforum.zoom.us/t/getting-error-on-flutter-ios-just-simply-running-the-example-code-from-docoumentation/92346)
**Author:** [@mohsinishtiaq.abbasi](https://devforum.zoom.us/u/mohsinishtiaq.abbasi)\ **Replies:** 0\ **Last updated:** [July 25, 2023, 5:57am UTC](https://devforum.zoom.us/t/getting-error-on-flutter-ios-just-simply-running-the-example-code-from-docoumentation/92346 "2023-07-25T05:57:30Z")
Error (Xcode): The file “/Users/almubdie/StudioProjects/flutter-zoom-video-sdk-5.14.0-1.7.0/example/ios/Runner/Runner.entitlements” could not be opened. Verify the value of the CODE\_SIGN\_ENTITLEMENTS build setting for ta… --- ## [JWT Deprecation x Video SDK](https://devforum.zoom.us/t/jwt-deprecation-x-video-sdk/92276)
**Author:** [@AndLeap](https://devforum.zoom.us/u/AndLeap)\ **Replies:** 1\ **Last updated:** [July 25, 2023, 5:32am UTC](https://devforum.zoom.us/t/jwt-deprecation-x-video-sdk/92276 "2023-07-25T05:32:48Z")
Hi, According to Zoom’s guidelines, JWT apps have been disabled or deprecated. We would like to clarify if JWT App and JWT token are the same? We have created an app using the Zoom Video SDK, utilizing a JWT token tha… --- ## [Can two different user join a session within same main thread](https://devforum.zoom.us/t/can-two-different-user-join-a-session-within-same-main-thread/92138)
**Author:** [@abdulwazeed](https://devforum.zoom.us/u/abdulwazeed)\ **Replies:** 1\ **Last updated:** [July 21, 2023, 12:07am UTC](https://devforum.zoom.us/t/can-two-different-user-join-a-session-within-same-main-thread/92138 "2023-07-21T00:07:18Z")
I am creating an application where I have 2 different camera feed which I want to send in a zoom session through the same linux application. I am tcreating one zoom video sdk object, one video sdk delegate and creating … --- ## [ZoomVideoSDK VirtualBackgroundHelper not working for Android](https://devforum.zoom.us/t/zoomvideosdk-virtualbackgroundhelper-not-working-for-android/92168)
**Author:** [@onezero](https://devforum.zoom.us/u/onezero)\ **Replies:** 0\ **Last updated:** [July 20, 2023, 10:25pm UTC](https://devforum.zoom.us/t/zoomvideosdk-virtualbackgroundhelper-not-working-for-android/92168 "2023-07-20T22:25:53Z")
ZoomVideoSDKVirtualBackgroundHelper Trying to set the background to blurred when the user turns on their video but - The ZoomVideoSDKVirtualBackgroundHelper always returns false for isSupportVirtualBackground and a nul… --- ## [I want to upgrade my zoom video sdk from jwt to server to server but I can't see any option here to do that!](https://devforum.zoom.us/t/i-want-to-upgrade-my-zoom-video-sdk-from-jwt-to-server-to-server-but-i-cant-see-any-option-here-to-do-that/92038)
**Author:** [@developer51](https://devforum.zoom.us/u/developer51)\ **Replies:** 1\ **Last updated:** [July 20, 2023, 7:06am UTC](https://devforum.zoom.us/t/i-want-to-upgrade-my-zoom-video-sdk-from-jwt-to-server-to-server-but-i-cant-see-any-option-here-to-do-that/92038 "2023-07-20T07:06:17Z")
Description We are working on a project in react native with Zoom video SDK we have a developer account, and everything was fine until we want to upgrade our application from JWT to server to server, right now we are no… [Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=51) [Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=53)