# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=63

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 64

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## [Video SDK issues](https://devforum.zoom.us/t/video-sdk-issues/77007)

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**Author:** [@ashish.beetle](https://devforum.zoom.us/u/ashish.beetle)\
**Replies:** 9\
**Last updated:** [October 25, 2022, 9:00am UTC](https://devforum.zoom.us/t/video-sdk-issues/77007 "2022-10-25T09:00:00Z")

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I have tried to implement cloud recording feature to our app face some issues when i tried to list the recorded session using the REST api provided: When we record, we are not able to see our custom UI (Exam time, docu…

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## [NextJS + video sdk: Uncaught ReferenceError: JsMediaSDK\_Instance is not defined](https://devforum.zoom.us/t/nextjs-video-sdk-uncaught-referenceerror-jsmediasdk-instance-is-not-defined/77714)

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**Author:** [@ha.hassanzadeh](https://devforum.zoom.us/u/ha.hassanzadeh)\
**Replies:** 6\
**Last updated:** [October 24, 2022, 8:32pm UTC](https://devforum.zoom.us/t/nextjs-video-sdk-uncaught-referenceerror-jsmediasdk-instance-is-not-defined/77714 "2022-10-24T20:32:44Z")

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Hey Guys, I’m trying to give video SDK a shot, however, when I try to join, I get the following two errors: index.umd.js?a087:1 Uncaught ReferenceError: JsMediaSDK\_Instance is not defined index.umd.js?a087:1 Uncaught …

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## [Black screen and frozen recording on iOS](https://devforum.zoom.us/t/black-screen-and-frozen-recording-on-ios/77809)

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**Author:** [@playbookux](https://devforum.zoom.us/u/playbookux)\
**Replies:** 0\
**Last updated:** [October 24, 2022, 12:55pm UTC](https://devforum.zoom.us/t/black-screen-and-frozen-recording-on-ios/77809 "2022-10-24T12:55:57Z")

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Description I’ve been having an issue with ScreenShare on iOS. I use a combination of screen share and cloud recording in order to get the user’s screen while they’re using our app. Everything seems to work fine while s…

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## [Generating signed APK error](https://devforum.zoom.us/t/generating-signed-apk-error/77662)

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**Author:** [@nag.bnsit](https://devforum.zoom.us/u/nag.bnsit)\
**Replies:** 0\
**Last updated:** [October 20, 2022, 10:49am UTC](https://devforum.zoom.us/t/generating-signed-apk-error/77662 "2022-10-20T10:49:20Z")

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Before Creating a New Topic: Description Hi Team, we have two different webrtc files inside our application. One is from the zoom and one is from the Mizu voip. When we try to create a signed apk, android studio is thr…

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## [Multiple Users/Hosts simultaneously](https://devforum.zoom.us/t/multiple-users-hosts-simultaneously/77501)

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**Author:** [@samuel.mula30](https://devforum.zoom.us/u/samuel.mula30)\
**Replies:** 4\
**Last updated:** [October 19, 2022, 1:25pm UTC](https://devforum.zoom.us/t/multiple-users-hosts-simultaneously/77501 "2022-10-19T13:25:13Z")

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I am able to create the SDK JWT successfully and start a video session with our React Native Application. I have started the implementation with Android OS first and will move to iOS next. My question is- How will I h…

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## [Video SDK subsessions](https://devforum.zoom.us/t/video-sdk-subsessions/76392)

<div class="topic-metadata">

**Author:** [@ashish.beetle](https://devforum.zoom.us/u/ashish.beetle)\
**Replies:** 3\
**Last updated:** [October 18, 2022, 7:27pm UTC](https://devforum.zoom.us/t/video-sdk-subsessions/76392 "2022-10-18T19:27:43Z")

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Hi I am trying to incorporate subsessions(breakout rooms) into my video sdk web app. I followed the steps in the official documentation and after i call the “assignUserToSubsession” method, i get a timeout error as show…

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## [Undefined symbols for architecture arm64:](https://devforum.zoom.us/t/undefined-symbols-for-architecture-arm64/77539)

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**Author:** [@prerak.dholakia](https://devforum.zoom.us/u/prerak.dholakia)\
**Replies:** 0\
**Last updated:** [October 18, 2022, 11:45am UTC](https://devforum.zoom.us/t/undefined-symbols-for-architecture-arm64/77539 "2022-10-18T11:45:56Z")

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Kindly assist on this. Why am I getting this error in Xcode 14 and react-native video sdk 1.4.0 Undefined symbols for architecture arm64: “OBJC\_CLASS$\_ZoomVideoSDK”, referenced from: objc-class-ref in libreact-native-…

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## [Failed to run React Native App](https://devforum.zoom.us/t/failed-to-run-react-native-app/76477)

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**Author:** [@mifayo](https://devforum.zoom.us/u/mifayo)\
**Replies:** 7\
**Last updated:** [October 17, 2022, 2:17pm UTC](https://devforum.zoom.us/t/failed-to-run-react-native-app/76477 "2022-10-17T14:17:11Z")

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Description Hello, i did all the steps to implement VideoSDK in react native project version 0.69.5 after i try to run my project with yarn install or with Android Studio it failed to run as you see in the screenshot W…

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## [Expand button is not working on Iphone/ios chrome](https://devforum.zoom.us/t/expand-button-is-not-working-on-iphone-ios-chrome/77147)

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**Author:** [@daniyalbaig39](https://devforum.zoom.us/u/daniyalbaig39)\
**Replies:** 5\
**Last updated:** [October 14, 2022, 4:07pm UTC](https://devforum.zoom.us/t/expand-button-is-not-working-on-iphone-ios-chrome/77147 "2022-10-14T16:07:10Z")

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Hi, When zoom session opens in iphone/ios chrome browser and the user joins a meeting the Expand Button at top right side of the session window is not working, as a user needs to open the session window on the full scre…

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## [Android app crashes when the app moves from the background to the foreground](https://devforum.zoom.us/t/android-app-crashes-when-the-app-moves-from-the-background-to-the-foreground/77402)

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**Author:** [@shreya](https://devforum.zoom.us/u/shreya)\
**Replies:** 0\
**Last updated:** [October 14, 2022, 11:30am UTC](https://devforum.zoom.us/t/android-app-crashes-when-the-app-moves-from-the-background-to-the-foreground/77402 "2022-10-14T11:30:34Z")

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Description Zoom SDK Integration on React Native: Since the Meeting SDK is not available in ReactNative hence we used bridge to enable it. Link: GitHub - mieszko4/react-native-zoom-us In Android, integration of the M…

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## [switchCamera function not working on Android browser](https://devforum.zoom.us/t/switchcamera-function-not-working-on-android-browser/77015)

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**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\
**Replies:** 7\
**Last updated:** [October 14, 2022, 3:28am UTC](https://devforum.zoom.us/t/switchcamera-function-not-working-on-android-browser/77015 "2022-10-14T03:28:48Z")

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I am using Video SDK Web 1.5.0 , whenever I call switchCamera() with camera deviceId, black screen appears for a second and then start showing front camera same behavior on previous versions here is the video recording…

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## [Meetingsdk-web-sample in iframe](https://devforum.zoom.us/t/meetingsdk-web-sample-in-iframe/77346)

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**Author:** [@sprinklrqa4](https://devforum.zoom.us/u/sprinklrqa4)\
**Replies:** 1\
**Last updated:** [October 13, 2022, 4:52pm UTC](https://devforum.zoom.us/t/meetingsdk-web-sample-in-iframe/77346 "2022-10-13T16:52:36Z")

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Description I am trying to run zoom meetingsdk-web-sample in an iframe, so far I have faced following issues Demo doesn’t seem to work on safari, tested on Safari 15.3, 16.0. Once connected, It shows a blank screen …

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## [Screenshare in two directions](https://devforum.zoom.us/t/screenshare-in-two-directions/77257)

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**Author:** [@evgen\_dev](https://devforum.zoom.us/u/evgen_dev)\
**Replies:** 1\
**Last updated:** [October 12, 2022, 5:41am UTC](https://devforum.zoom.us/t/screenshare-in-two-directions/77257 "2022-10-12T05:41:36Z")

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Hello! Can I enable screen sharing in two directions at the same time? That is, so that both the host and the participant simultaneously show each other their screen? Now it turns out like this: If the host started t…

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## [I have a video SDK subscription . I need to ask can I have multiple version of application ? like diff apps for staging and live environment ? Right now there is only one app (1 sdk key & secret key))](https://devforum.zoom.us/t/i-have-a-video-sdk-subscription-i-need-to-ask-can-i-have-multiple-version-of-application-like-diff-apps-for-staging-and-live-environment-right-now-there-is-only-one-app-1-sdk-key-secret-key/77170)

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**Author:** [@qazi.naveed](https://devforum.zoom.us/u/qazi.naveed)\
**Replies:** 2\
**Last updated:** [October 12, 2022, 4:50am UTC](https://devforum.zoom.us/t/i-have-a-video-sdk-subscription-i-need-to-ask-can-i-have-multiple-version-of-application-like-diff-apps-for-staging-and-live-environment-right-now-there-is-only-one-app-1-sdk-key-secret-key/77170 "2022-10-12T04:50:28Z")

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I have a video SDK subscription . I need to ask can I have multiple version of application ? like diff apps for staging and live environment ? Right now there is only one app (1 sdk key & secret key))

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## [Error while creating Video SDK for android](https://devforum.zoom.us/t/error-while-creating-video-sdk-for-android/77247)

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**Author:** [@naresh.pawar1](https://devforum.zoom.us/u/naresh.pawar1)\
**Replies:** 0\
**Last updated:** [October 11, 2022, 10:21am UTC](https://devforum.zoom.us/t/error-while-creating-video-sdk-for-android/77247 "2022-10-11T10:21:38Z")

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Hi Team, Hi team. We have assigned a developer account to one of the customers & they are getting the error app\_type\_mismatch attached is the screen shot. Any one faced the error. Attached is the screnshot

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## [Android APP has been "Rejected" by Google Play](https://devforum.zoom.us/t/android-app-has-been-rejected-by-google-play/75892)

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**Author:** [@gutongtong819](https://devforum.zoom.us/u/gutongtong819)\
**Replies:** 8\
**Last updated:** [October 10, 2022, 7:18am UTC](https://devforum.zoom.us/t/android-app-has-been-rejected-by-google-play/75892 "2022-10-10T07:18:36Z")

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After Incorporate Zoom Video Android SDK within Our Android application. Our app has been rejected in the Google play market。 The information is as follows： Because the following data access disclosures could not be v…

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## [Send video from the camera directly to backend](https://devforum.zoom.us/t/send-video-from-the-camera-directly-to-backend/68753)

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**Author:** [@marcos1](https://devforum.zoom.us/u/marcos1)\
**Replies:** 2\
**Last updated:** [October 9, 2022, 10:31pm UTC](https://devforum.zoom.us/t/send-video-from-the-camera-directly-to-backend/68753 "2022-10-09T22:31:46Z")

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I want to get the video of the camera of the users and send it directly to my back-end to analyze the faces of the participants in the call, is that posible with some type of app in zoom? Thank u

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## [Wrong video aspect ratio after disabling and re-enabling video](https://devforum.zoom.us/t/wrong-video-aspect-ratio-after-disabling-and-re-enabling-video/74590)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 11\
**Last updated:** [October 9, 2022, 5:15am UTC](https://devforum.zoom.us/t/wrong-video-aspect-ratio-after-disabling-and-re-enabling-video/74590 "2022-10-09T05:15:17Z")

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Description When the session starts it uses a video resolution of 640x480. After disabling and re-enabling the video stream, the video resolution changes to 640x360. Which iOS Video SDK version? 1.3.0 - 1.3.3 (all i…

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## [Capture resolution for Video SDK](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731)

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**Author:** [@jon.roberts](https://devforum.zoom.us/u/jon.roberts)\
**Replies:** 4\
**Last updated:** [October 6, 2022, 8:05pm UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731 "2022-10-06T20:05:48Z")

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I know that in the videosdk for web 720p video capture is heavily dependent on a number of factors, but 360p is pretty low. Is there any way to get the capture up to 480p? What is the max resolution for the windows, i…

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## [Polls Component View](https://devforum.zoom.us/t/polls-component-view/77050)

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**Author:** [@nhendry](https://devforum.zoom.us/u/nhendry)\
**Replies:** 1\
**Last updated:** [October 6, 2022, 6:24pm UTC](https://devforum.zoom.us/t/polls-component-view/77050 "2022-10-06T18:24:29Z")

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I was just wondering if polls will be added to component view?

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## [Black video using v1.5.0 + externalVideoSourceDelegate](https://devforum.zoom.us/t/black-video-using-v1-5-0-externalvideosourcedelegate/77034)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 2\
**Last updated:** [October 6, 2022, 2:01pm UTC](https://devforum.zoom.us/t/black-video-using-v1-5-0-externalvideosourcedelegate/77034 "2022-10-06T14:01:36Z")

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Description When using externalVideoSourceDelegate the video starts as black (other subscribers see a black rectangle instead of user’s video). After disabling / re-enabling the camera the video works fine. It just has…

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## [EXC\_BAD\_ACCESS error in 1.3.3](https://devforum.zoom.us/t/exc-bad-access-error-in-1-3-3/74404)

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**Author:** [@veerlorden](https://devforum.zoom.us/u/veerlorden)\
**Replies:** 18\
**Last updated:** [October 6, 2022, 12:29pm UTC](https://devforum.zoom.us/t/exc-bad-access-error-in-1-3-3/74404 "2022-10-06T12:29:21Z")

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Description Hi, there. I’ve downloaded the latest version of ZoomVideoSDK 1.3.3. When I’m trying to get one of Zoom’s callbacks I tend to get an error instead: “Thread 1: EXC\_BAD\_ACCESS (code=1, address=0x3da7ad330)” …

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## [We implemented video SDK 1.5.0 to our website but video streaming is not working](https://devforum.zoom.us/t/we-implemented-video-sdk-1-5-0-to-our-website-but-video-streaming-is-not-working/76848)

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**Author:** [@baur](https://devforum.zoom.us/u/baur)\
**Replies:** 2\
**Last updated:** [October 5, 2022, 4:06am UTC](https://devforum.zoom.us/t/we-implemented-video-sdk-1-5-0-to-our-website-but-video-streaming-is-not-working/76848 "2022-10-05T04:06:07Z")

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We implemented video SDK 1.5.0 to our website but when we tested it on android and IOS the video was not streaming. Here is the test link to check out how it works on Android and IOS https://demo3.brand.dn.ua/ Please l…

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## [Participants' video getting disabled or dropping from zoom when moving to breakout rooms](https://devforum.zoom.us/t/participants-video-getting-disabled-or-dropping-from-zoom-when-moving-to-breakout-rooms/76879)

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**Author:** [@lvcinstructor323\_ww](https://devforum.zoom.us/u/lvcinstructor323_ww)\
**Replies:** 1\
**Last updated:** [October 4, 2022, 2:21pm UTC](https://devforum.zoom.us/t/participants-video-getting-disabled-or-dropping-from-zoom-when-moving-to-breakout-rooms/76879 "2022-10-04T14:21:50Z")

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Many participants’ videos are not working in the main session of Zoom. Participants’ video gets disabled or drops from zoom when moving to breakout rooms. We have been facing this issue for 2 days. We have connected t…

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## [Share Screen is not working on android](https://devforum.zoom.us/t/share-screen-is-not-working-on-android/76305)

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**Author:** [@thehealingcenter](https://devforum.zoom.us/u/thehealingcenter)\
**Replies:** 3\
**Last updated:** [September 30, 2022, 2:27pm UTC](https://devforum.zoom.us/t/share-screen-is-not-working-on-android/76305 "2022-09-30T14:27:49Z")

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When using the latest version of zoom SDK on Android i am facing an issue with the share screen button, i click on it and nothing happen. I did some debug and figure out that zoom.shareHelper.shareScreen() is returning u…

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## [Screen Sharing not rendering in Safari on iOS](https://devforum.zoom.us/t/screen-sharing-not-rendering-in-safari-on-ios/76729)

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**Author:** [@tom.roper](https://devforum.zoom.us/u/tom.roper)\
**Replies:** 2\
**Last updated:** [September 30, 2022, 1:41am UTC](https://devforum.zoom.us/t/screen-sharing-not-rendering-in-safari-on-ios/76729 "2022-09-30T01:41:04Z")

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Video SDK Type for Web Description Hi All, We have Screen sharing working across other browsers, apart from as a Screen Share “Viewer” in Safari on iOS. I do not see any console errors suggesting why this may be an is…

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## [Zoom video stream on Dynadot + Azure website](https://devforum.zoom.us/t/zoom-video-stream-on-dynadot-azure-website/76082)

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**Author:** [@diamondkety](https://devforum.zoom.us/u/diamondkety)\
**Replies:** 1\
**Last updated:** [September 30, 2022, 1:29am UTC](https://devforum.zoom.us/t/zoom-video-stream-on-dynadot-azure-website/76082 "2022-09-30T01:29:51Z")

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I have a domain name for my website currently registered at Dynadot for my Azure site. Member login and subscription/member management is fine, and under control (or soon will be). But the objective of the website is f…

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## [Integration of Zoom with the simplifier application and than sdks](https://devforum.zoom.us/t/integration-of-zoom-with-the-simplifier-application-and-than-sdks/75898)

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**Author:** [@rahulglayadav14](https://devforum.zoom.us/u/rahulglayadav14)\
**Replies:** 1\
**Last updated:** [September 30, 2022, 1:15am UTC](https://devforum.zoom.us/t/integration-of-zoom-with-the-simplifier-application-and-than-sdks/75898 "2022-09-30T01:15:43Z")

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Is there any way other than the sdk to integrate zoom app with the mobile application . like use APIs and all. Please help me out on this.

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## [Can you send multiple audio streams to Zoom video sdk?](https://devforum.zoom.us/t/can-you-send-multiple-audio-streams-to-zoom-video-sdk/73837)

<div class="topic-metadata">

**Author:** [@ovidijus.sobutas](https://devforum.zoom.us/u/ovidijus.sobutas)\
**Replies:** 3\
**Last updated:** [September 30, 2022, 1:12am UTC](https://devforum.zoom.us/t/can-you-send-multiple-audio-streams-to-zoom-video-sdk/73837 "2022-09-30T01:12:59Z")

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Can you send multiple audio streams to Zoom video sdk/Zoom Client? The idea is to send different language audio so that participants could choose which language they want to listen. Is there some resources on how to do i…

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## [Audio not working on some ios devices](https://devforum.zoom.us/t/audio-not-working-on-some-ios-devices/73788)

<div class="topic-metadata">

**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 3\
**Last updated:** [September 29, 2022, 8:08pm UTC](https://devforum.zoom.us/t/audio-not-working-on-some-ios-devices/73788 "2022-09-29T20:08:14Z")

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We tested the react native sdk on multiple ios devices. The audio function work fine on some devices but some didn’t work at all. We didn’t hear any sound (in and out) They threw errors: AudioDeviceIOS::SetMuteOutputAu…

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