# Video SDK **URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=67 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 68 --- ## [Mulitple video on Firefox and Safari and Mobile](https://devforum.zoom.us/t/mulitple-video-on-firefox-and-safari-and-mobile/73148)
**Author:** [@tuerong0301](https://devforum.zoom.us/u/tuerong0301)\ **Replies:** 1\ **Last updated:** [July 29, 2022, 12:28am UTC](https://devforum.zoom.us/t/mulitple-video-on-firefox-and-safari-and-mobile/73148 "2022-07-29T00:28:39Z")
Running mulitple video on Firefox and Safari and Mobile not working like Chrome Tried coi serviceWorker but not working Thank you Browser Console Error Using isSupportMultipleVideos() false Which Web Video SDK versi… --- ## [Detected unrecognised user ignoring ID](https://devforum.zoom.us/t/detected-unrecognised-user-ignoring-id/72844)
**Author:** [@vamshiduddu](https://devforum.zoom.us/u/vamshiduddu)\ **Replies:** 1\ **Last updated:** [July 27, 2022, 8:35pm UTC](https://devforum.zoom.us/t/detected-unrecognised-user-ignoring-id/72844 "2022-07-27T20:35:16Z")
When the host starts the meeting, if a participant joins, there is a delay in rendering the incoming video. On the participant side, the host video doesn’t render. It throws an error “Detected unrecognised user ignorin… --- ## [High/low pitch audio when connecting crossplatform (android or ios to the browser)](https://devforum.zoom.us/t/high-low-pitch-audio-when-connecting-crossplatform-android-or-ios-to-the-browser/71889)
**Author:** [@nfayad](https://devforum.zoom.us/u/nfayad)\ **Replies:** 3\ **Last updated:** [July 27, 2022, 4:20pm UTC](https://devforum.zoom.us/t/high-low-pitch-audio-when-connecting-crossplatform-android-or-ios-to-the-browser/71889 "2022-07-27T16:20:04Z")
I have tested using multiple versions on the web video SDK and the android/ios SDKs, but none seem to work. I hear my voice to be very low pitched from the mobile, and very high pitched from the web (to the point where t… --- ## [Poor video quality on web to web session](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971)
**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\ **Replies:** 2\ **Last updated:** [July 27, 2022, 4:00am UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971 "2022-07-27T04:00:16Z")
Hi, Today, I use the sample app on android chrome to join the session that were created by chrome windows pc I turn on the camera on android On the pc screen, I saw very poor quality video After that I opened the and… --- ## [Create custom video data feed as input to Zoom](https://devforum.zoom.us/t/create-custom-video-data-feed-as-input-to-zoom/73022)
**Author:** [@tomas.stubbs](https://devforum.zoom.us/u/tomas.stubbs)\ **Replies:** 0\ **Last updated:** [July 27, 2022, 12:28am UTC](https://devforum.zoom.us/t/create-custom-video-data-feed-as-input-to-zoom/73022 "2022-07-27T00:28:03Z")
Hi, I am embedding Zoom SDK into a custom device without an internal camera. I am able to access a USB webcam and render that to a view (via a 3rd party library which renders Open GL), and I can also access the data fram… --- ## [Unable to connect Zoom Video SDK 1.3.1 over VPN](https://devforum.zoom.us/t/unable-to-connect-zoom-video-sdk-1-3-1-over-vpn/71523)
**Author:** [@anoop.jaswal](https://devforum.zoom.us/u/anoop.jaswal)\ **Replies:** 4\ **Last updated:** [July 26, 2022, 6:16pm UTC](https://devforum.zoom.us/t/unable-to-connect-zoom-video-sdk-1-3-1-over-vpn/71523 "2022-07-26T18:16:43Z")
Description Our team upgraded windows Video SDK from version 1.2.2 to 1.3.1 to mitigate the issue with command channel (as it was not working well with older version). But after this upgrade we started seeing issues wi… --- ## [How can I programmatically create a Session from server side?](https://devforum.zoom.us/t/how-can-i-programmatically-create-a-session-from-server-side/72955)
**Author:** [@vamshidudducts](https://devforum.zoom.us/u/vamshidudducts)\ **Replies:** 1\ **Last updated:** [July 26, 2022, 3:39pm UTC](https://devforum.zoom.us/t/how-can-i-programmatically-create-a-session-from-server-side/72955 "2022-07-26T15:39:26Z")
Description I want to create a session for specific period of time from the server side . I don’t see any rest endpoint to create . @tommy --- ## [Does JWT Deprecation and transition to OAuth affect Video SDK (web)](https://devforum.zoom.us/t/does-jwt-deprecation-and-transition-to-oauth-affect-video-sdk-web/72120)
**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\ **Replies:** 1\ **Last updated:** [July 26, 2022, 5:15am UTC](https://devforum.zoom.us/t/does-jwt-deprecation-and-transition-to-oauth-affect-video-sdk-web/72120 "2022-07-26T05:15:21Z")
Hi Tommy, I got some emails saying JWT Tokens are being deprecated in favor of using OAuth. Is this only for Meetings SDK, or does this affect Video SDK as well? Can you point me in the right direction? Thank you, Nic… --- ## [VideoSDK cannot be used without paying for a tariff plan](https://devforum.zoom.us/t/videosdk-cannot-be-used-without-paying-for-a-tariff-plan/71255)
**Author:** [@dispbd](https://devforum.zoom.us/u/dispbd)\ **Replies:** 1\ **Last updated:** [July 26, 2022, 1:57am UTC](https://devforum.zoom.us/t/videosdk-cannot-be-used-without-paying-for-a-tariff-plan/71255 "2022-07-26T01:57:09Z")
Hello. Do I understand correctly that VideoSDK cannot be used without paying for a tariff plan? Even for informational purposes, just to understand whether it fits or not? --- ## [You must pass a \ element to start video capture for Chromium browser, Android browser, and Chrome without SharedArrayBuffer support](https://devforum.zoom.us/t/you-must-pass-a-video-element-to-start-video-capture-for-chromium-browser-android-browser-and-chrome-without-sharedarraybuffer-support/72900)
**Author:** [@jamieson](https://devforum.zoom.us/u/jamieson)\ **Replies:** 1\ **Last updated:** [July 25, 2022, 4:34pm UTC](https://devforum.zoom.us/t/you-must-pass-a-video-element-to-start-video-capture-for-chromium-browser-android-browser-and-chrome-without-sharedarraybuffer-support/72900 "2022-07-25T16:34:38Z")
Description Hi. I have seen questions posted related to this error already but wasn’t able to solve my issue after reading through those. I have just started working with the Video SDK and am unable to simply start a vi… --- ## [Windows Video SDK session not starting, but no callbacks or error information](https://devforum.zoom.us/t/windows-video-sdk-session-not-starting-but-no-callbacks-or-error-information/71023)
**Author:** [@brians](https://devforum.zoom.us/u/brians)\ **Replies:** 3\ **Last updated:** [July 25, 2022, 2:27pm UTC](https://devforum.zoom.us/t/windows-video-sdk-session-not-starting-but-no-callbacks-or-error-information/71023 "2022-07-25T14:27:34Z")
We have a existing, working integration of the iOS Video SDK, and we are now working on a Windows version. As far as I can tell, I have reproduced the same API calls and JWT token generation which work on iOS, but they … --- ## [Low resolution when use Android Chrome Browser](https://devforum.zoom.us/t/low-resolution-when-use-android-chrome-browser/72465)
**Author:** [@thainv](https://devforum.zoom.us/u/thainv)\ **Replies:** 0\ **Last updated:** [July 19, 2022, 8:36am UTC](https://devforum.zoom.us/t/low-resolution-when-use-android-chrome-browser/72465 "2022-07-19T08:36:51Z")
Description I created a meeting room on a Chrome Browser Window. Participant is an Android Chrome Browser. Video canvas which display the participant get low resolution. However, when I try to join room use Android app… --- ## [Use CDN to import Zoom video sdk for the Flutter web](https://devforum.zoom.us/t/use-cdn-to-import-zoom-video-sdk-for-the-flutter-web/69699)
**Author:** [@hoan.dovan1](https://devforum.zoom.us/u/hoan.dovan1)\ **Replies:** 3\ **Last updated:** [July 19, 2022, 5:10am UTC](https://devforum.zoom.us/t/use-cdn-to-import-zoom-video-sdk-for-the-flutter-web/69699 "2022-07-19T05:10:25Z")
Description I am using Flutter to build a meeting web app. The Flutter doesn’t has the dependency management like npm. I need to use CDN to import Zoom video sdk for my web. Does zoom video sdk support this? Do you have… --- ## [No audio even after startAudio API got resolved](https://devforum.zoom.us/t/no-audio-even-after-startaudio-api-got-resolved/72381)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 2\ **Last updated:** [July 18, 2022, 7:21pm UTC](https://devforum.zoom.us/t/no-audio-even-after-startaudio-api-got-resolved/72381 "2022-07-18T19:21:54Z")
hey @tommy , @vic.yang , In one of the video SDK session jjJVb3SnRdu8kt7bm/YzzA==, user reported that they were not able to hear each other. After looking into this further we found out that even startAudio API was suc… --- ## [Getting access to cloud recording](https://devforum.zoom.us/t/getting-access-to-cloud-recording/72119)
**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\ **Replies:** 1\ **Last updated:** [July 18, 2022, 5:58pm UTC](https://devforum.zoom.us/t/getting-access-to-cloud-recording/72119 "2022-07-18T17:58:03Z")
Hi Tommy, how can I get Cloud Recording Access on my Zoom Developer Account for Video SDK (web)? Can you help to enable a cloud recording trial of this? Thanks, Nick --- ## [Error in videoSDK at participant side](https://devforum.zoom.us/t/error-in-videosdk-at-participant-side/72050)
**Author:** [@vamshidudducts](https://devforum.zoom.us/u/vamshidudducts)\ **Replies:** 12\ **Last updated:** [July 17, 2022, 7:40am UTC](https://devforum.zoom.us/t/error-in-videosdk-at-participant-side/72050 "2022-07-17T07:40:14Z")
Description can’t load host video at participant side Browser Console Error Detected unrecognised user ignoring ID {userID} Which Web Video SDK version? 1.3.0 --- ## [Run Zoom SDK in multiple video in single canvas in Firefox and Safari](https://devforum.zoom.us/t/run-zoom-sdk-in-multiple-video-in-single-canvas-in-firefox-and-safari/72327)
**Author:** [@dajneem23](https://devforum.zoom.us/u/dajneem23)\ **Replies:** 0\ **Last updated:** [July 16, 2022, 2:35am UTC](https://devforum.zoom.us/t/run-zoom-sdk-in-multiple-video-in-single-canvas-in-firefox-and-safari/72327 "2022-07-16T02:35:18Z")
Description Running mulitple video on Firefox and Safari not working like Chrome Tried coi serviceWorker but not working Browser Console Error Using isSupportMultipleVideos() false Which Web Video SDK version? 1.3.… --- ## [ReferenceError: window is not defined for Video SDK](https://devforum.zoom.us/t/referenceerror-window-is-not-defined-for-video-sdk/72318)
**Author:** [@natalie](https://devforum.zoom.us/u/natalie)\ **Replies:** 0\ **Last updated:** [July 15, 2022, 8:07pm UTC](https://devforum.zoom.us/t/referenceerror-window-is-not-defined-for-video-sdk/72318 "2022-07-15T20:07:28Z")
Hey folks, when I try to render the Video SDK I’m getting “ReferenceError: window is not defined”. I know this question was asked before for the Web SDK but I couldn’t find anything helpful in those threads. What is caus… --- ## [Start video fails](https://devforum.zoom.us/t/start-video-fails/72199)
**Author:** [@gourishmesta1993](https://devforum.zoom.us/u/gourishmesta1993)\ **Replies:** 0\ **Last updated:** [July 14, 2022, 6:23am UTC](https://devforum.zoom.us/t/start-video-fails/72199 "2022-07-14T06:23:24Z")
I am using video sdk in our react js project, i have successfully integrated sdk with the app and able to connect using client.Join(), but unfortunately stream.startVideo() fails. throws below error . SDK version =\> 1… --- ## [Conflict between video SDK and react-native-community in Android](https://devforum.zoom.us/t/conflict-between-video-sdk-and-react-native-community-in-android/72212)
**Author:** [@ltyzhyh](https://devforum.zoom.us/u/ltyzhyh)\ **Replies:** 1\ **Last updated:** [July 14, 2022, 10:06am UTC](https://devforum.zoom.us/t/conflict-between-video-sdk-and-react-native-community-in-android/72212 "2022-07-14T10:06:55Z")
Dear zoom development team, in the React native project, after integrating the video SDK, there is a conflict with the third-party dependencies of React native. How to solve it? video SDK：v5.11.1.6928（Android） React Na… --- ## [Not able to join meeting with videosdk](https://devforum.zoom.us/t/not-able-to-join-meeting-with-videosdk/72054)
**Author:** [@gourishmesta1993](https://devforum.zoom.us/u/gourishmesta1993)\ **Replies:** 1\ **Last updated:** [July 14, 2022, 6:29am UTC](https://devforum.zoom.us/t/not-able-to-join-meeting-with-videosdk/72054 "2022-07-14T06:29:45Z")
Description Can someone help me, I can’t start/join the meeting, it throws errorCode: 200 reason: “This account does not exist or does not belong to you” type: “JOIN\_MEETING\_FAILED” m using latest version of @zoom/v… --- ## [Android SDK: Errors\_Memory\_Error. Any workarounds?](https://devforum.zoom.us/t/android-sdk-errors-memory-error-any-workarounds/72132)
**Author:** [@chrisi](https://devforum.zoom.us/u/chrisi)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 10:00am UTC](https://devforum.zoom.us/t/android-sdk-errors-memory-error-any-workarounds/72132 "2022-07-13T10:00:50Z")
Description I’m using the Android SDK (latest as of 2022.07.13) within my application and when calling int ret = ZoomVideoSDK.getInstance().getShareHelper().startShareScreen(data); I get the error code: Errors… --- ## [Problem with proxy](https://devforum.zoom.us/t/problem-with-proxy/72081)
**Author:** [@alexandrbirichevskiy](https://devforum.zoom.us/u/alexandrbirichevskiy)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 1:12pm UTC](https://devforum.zoom.us/t/problem-with-proxy/72081 "2022-07-12T13:12:10Z")
We have a problem with the usage of Video SDK (Android). When we try to grip requests by using proxy (Charles), we get an error 2003 (the rest of the application functionality works). The connection to a session works o… --- ## [When host turn on his cam at participant side host video doesn't render it throws "Detected unrecognized participant ID. Ignoring" error](https://devforum.zoom.us/t/when-host-turn-on-his-cam-at-participant-side-host-video-doesnt-render-it-throws-detected-unrecognized-participant-id-ignoring-error/71986)
**Author:** [@vamshi.v21998](https://devforum.zoom.us/u/vamshi.v21998)\ **Replies:** 0\ **Last updated:** [July 11, 2022, 8:30am UTC](https://devforum.zoom.us/t/when-host-turn-on-his-cam-at-participant-side-host-video-doesnt-render-it-throws-detected-unrecognized-participant-id-ignoring-error/71986 "2022-07-11T08:30:32Z")
Description When the host starts the meeting, if a participant joins, there is a delay in rendering the incoming video. On the participant side, the host video doesn’t render. It throws an error “Detected unrecognised… --- ## [Pointer is missing a nullability type specifier](https://devforum.zoom.us/t/pointer-is-missing-a-nullability-type-specifier/71875)
**Author:** [@veerlorden](https://devforum.zoom.us/u/veerlorden)\ **Replies:** 0\ **Last updated:** [July 8, 2022, 11:04am UTC](https://devforum.zoom.us/t/pointer-is-missing-a-nullability-type-specifier/71875 "2022-07-08T11:04:56Z")
Description I added ZoomVideoSDK framework to my project. After I build it I get a couple of warnings from the compiler. It says: “Pointer is missing a nullability type specifier (\_Nonnull, \_Nullable, or \_Null\_unspecif… --- ## [App Store Connect error while uploading App : App Store Connect Operation Error Invalid CFBundleSupportedPlatforms value](https://devforum.zoom.us/t/app-store-connect-error-while-uploading-app-app-store-connect-operation-error-invalid-cfbundlesupportedplatforms-value/71543)
**Author:** [@mubashshir.shaikh199](https://devforum.zoom.us/u/mubashshir.shaikh199)\ **Replies:** 1\ **Last updated:** [July 7, 2022, 10:14pm UTC](https://devforum.zoom.us/t/app-store-connect-error-while-uploading-app-app-store-connect-operation-error-invalid-cfbundlesupportedplatforms-value/71543 "2022-07-07T22:14:43Z")
Description We recently updated ZOOM iOS SDK into our project and faced the below error from AppStore connect while uploading the app to stores. App Store Connect Operation Error Invalid CFBundleSupportedPlatforms val… --- ## [Video SDK Setup](https://devforum.zoom.us/t/video-sdk-setup/71666)
**Author:** [@valeriimonakhov.work](https://devforum.zoom.us/u/valeriimonakhov.work)\ **Replies:** 2\ **Last updated:** [July 6, 2022, 7:07pm UTC](https://devforum.zoom.us/t/video-sdk-setup/71666 "2022-07-06T19:07:57Z")
Hello, I want to create a new Video SDK app. Here is a guide Getting Started that says I need to navigate to the App Types page and select Video SDK Type. However, I don’t see that type on the App Types page. I see onl… --- ## [Getting error: "digital envelope routines::unsupported" when trying to use web sample SDK](https://devforum.zoom.us/t/getting-error-digital-envelope-routines-unsupported-when-trying-to-use-web-sample-sdk/71537)
**Author:** [@natalie](https://devforum.zoom.us/u/natalie)\ **Replies:** 0\ **Last updated:** [July 1, 2022, 6:15pm UTC](https://devforum.zoom.us/t/getting-error-digital-envelope-routines-unsupported-when-trying-to-use-web-sample-sdk/71537 "2022-07-01T18:15:10Z")
Description I’m trying to run npm start in meetingsdk-web-sample/Components and it’s quitting with error. Browser Console Error Error: error:0308010C:digital envelope routines::unsupported This has a error stack: op… --- ## [Is there a way in the Javascript Video SDK to specify which window to share?](https://devforum.zoom.us/t/is-there-a-way-in-the-javascript-video-sdk-to-specify-which-window-to-share/71278)
**Author:** [@michael.kantor](https://devforum.zoom.us/u/michael.kantor)\ **Replies:** 2\ **Last updated:** [June 30, 2022, 5:35am UTC](https://devforum.zoom.us/t/is-there-a-way-in-the-javascript-video-sdk-to-specify-which-window-to-share/71278 "2022-06-30T05:35:52Z")
Description Using the NPM @zoom/videosdk v1.3.0, it does a nice job of presenting me a list of windows to share. For purposes of my application, I want it to preselect the current window (i.e. the browser tab that is u… --- ## [How to avoid duplicate participants in the session](https://devforum.zoom.us/t/how-to-avoid-duplicate-participants-in-the-session/71063)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 2\ **Last updated:** [June 28, 2022, 4:42pm UTC](https://devforum.zoom.us/t/how-to-avoid-duplicate-participants-in-the-session/71063 "2022-06-28T16:42:37Z")
hey @tommy and @vic.yang , We still noticed this issue Duplicate participants on reconnection of duplicate participant in the session when their connection gets lost. It was one of the most reported issue by our users… [Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=66) [Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=68)