# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=69

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 70

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## [Video SDK Mobile web browsers video calls are not working even after updating the version to 1.2.5](https://devforum.zoom.us/t/video-sdk-mobile-web-browsers-video-calls-are-not-working-even-after-updating-the-version-to-1-2-5/68546)

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**Author:** [@maqsood.ali](https://devforum.zoom.us/u/maqsood.ali)\
**Replies:** 1\
**Last updated:** [May 27, 2022, 8:31am UTC](https://devforum.zoom.us/t/video-sdk-mobile-web-browsers-video-calls-are-not-working-even-after-updating-the-version-to-1-2-5/68546 "2022-05-27T08:31:39Z")

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I had integrated Video SDK using Vue.js but calls are not working properly on different browsers like chrome etc. On some browsers, the calls work fine with all features like audio, video sharing, screen sharing etc. Ini…

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## [Dead link in the documentation (Create, join, and leave a session)](https://devforum.zoom.us/t/dead-link-in-the-documentation-create-join-and-leave-a-session/69564)

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**Author:** [@tonywang531](https://devforum.zoom.us/u/tonywang531)\
**Replies:** 1\
**Last updated:** [May 26, 2022, 5:22pm UTC](https://devforum.zoom.us/t/dead-link-in-the-documentation-create-join-and-leave-a-session/69564 "2022-05-26T17:22:57Z")

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The link in the documentation (Create, join, and leave a session) " See the tpc value in the JWT payload in Authentication for details." https://marketplace.zoom.us/sdk/video/auth does not work. I have found a similar…

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## [Remote user video taking entire canavs in non Chromiuim browsers](https://devforum.zoom.us/t/remote-user-video-taking-entire-canavs-in-non-chromiuim-browsers/69454)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 8\
**Last updated:** [May 26, 2022, 3:26pm UTC](https://devforum.zoom.us/t/remote-user-video-taking-entire-canavs-in-non-chromiuim-browsers/69454 "2022-05-26T15:26:35Z")

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For non-Chromium browsers (tested on Firefox(100.0.2 (64-bit))), we are rendering a single video in canvas but no matter what width, height or x, y coordinate we provide in stream.renderVideo() method remote user video i…

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## [Cannot join meeting this account does not exist or dont belong to you](https://devforum.zoom.us/t/cannot-join-meeting-this-account-does-not-exist-or-dont-belong-to-you/65337)

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**Author:** [@ahmad.reza](https://devforum.zoom.us/u/ahmad.reza)\
**Replies:** 5\
**Last updated:** [May 26, 2022, 1:19am UTC](https://devforum.zoom.us/t/cannot-join-meeting-this-account-does-not-exist-or-dont-belong-to-you/65337 "2022-05-26T01:19:33Z")

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I’m using @zoom/videosdk, and i called join method, with random names, and i got the error cannot join meeting this account does not exist or dont belong to you. But when i search about docs, on this Username for the "…

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## [Unable to run the demo C# SDK provided by Zoom](https://devforum.zoom.us/t/unable-to-run-the-demo-c-sdk-provided-by-zoom/69493)

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**Author:** [@saritha](https://devforum.zoom.us/u/saritha)\
**Replies:** 0\
**Last updated:** [May 25, 2022, 5:02am UTC](https://devforum.zoom.us/t/unable-to-run-the-demo-c-sdk-provided-by-zoom/69493 "2022-05-25T05:02:24Z")

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I have downloaded and run the C# SDK provided by Zoom and have followed the SDK documentation instructions including running the app in release mode. But I am unable to establish the connection and run the demo. And als…

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## [adjustRenderedVideoPosition method giving: userId is not correct](https://devforum.zoom.us/t/adjustrenderedvideoposition-method-giving-userid-is-not-correct/69406)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 3\
**Last updated:** [May 24, 2022, 9:39pm UTC](https://devforum.zoom.us/t/adjustrenderedvideoposition-method-giving-userid-is-not-correct/69406 "2022-05-24T21:39:27Z")

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Hey @tommy , adjustRenderedVideoPosition method is throwing {type: ‘INVALID\_PARAMETERS’, reason: ‘userId is not correct’} sometimes while that user is there in client.getAllUser(). Can you please tell what causing thi…

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## [Application is crashing while joining the session](https://devforum.zoom.us/t/application-is-crashing-while-joining-the-session/69355)

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**Author:** [@irfan.ali1922](https://devforum.zoom.us/u/irfan.ali1922)\
**Replies:** 1\
**Last updated:** [May 23, 2022, 8:32pm UTC](https://devforum.zoom.us/t/application-is-crashing-while-joining-the-session/69355 "2022-05-23T20:32:14Z")

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Description Application is crashing while joining the session. I am using zoom video sdk. and JWT, meeting id everything is correct. Which Android Video SDK version? V-1.3.0 To Reproduce(If applicable) I am getting …

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## [React native app crash](https://devforum.zoom.us/t/react-native-app-crash/69223)

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**Author:** [@devicestechahead](https://devforum.zoom.us/u/devicestechahead)\
**Replies:** 1\
**Last updated:** [May 23, 2022, 7:21pm UTC](https://devforum.zoom.us/t/react-native-app-crash/69223 "2022-05-23T19:21:43Z")

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after installing the sdk the ios app crashes. how can I solve this ?

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## [React Native Video SDK compatibility with Android / iOS Video SDKs](https://devforum.zoom.us/t/react-native-video-sdk-compatibility-with-android-ios-video-sdks/69174)

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**Author:** [@muellseb](https://devforum.zoom.us/u/muellseb)\
**Replies:** 4\
**Last updated:** [May 20, 2022, 12:55am UTC](https://devforum.zoom.us/t/react-native-video-sdk-compatibility-with-android-ios-video-sdks/69174 "2022-05-20T00:55:29Z")

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Description I want to upgrade my existing and running app using RN Video SDK 1.1.1 and Android SDK 1.1.2 to RN Video SDK 1.2.0 and Android SDK 1.3.0 (or at least 1.2.3 to support Android 12) App is buildable and runs a…

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## [Blank video getting rendered on toglling video](https://devforum.zoom.us/t/blank-video-getting-rendered-on-toglling-video/69115)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 5\
**Last updated:** [May 19, 2022, 3:56pm UTC](https://devforum.zoom.us/t/blank-video-getting-rendered-on-toglling-video/69115 "2022-05-19T15:56:59Z")

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Hey @tommy , We are using single canvas to render all videos, but sometimes blank videos are getting rendered when we toggle video few times and we are getting following error messages in browser console after few secon…

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## [Virtual background feature](https://devforum.zoom.us/t/virtual-background-feature/69147)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 1\
**Last updated:** [May 18, 2022, 5:37am UTC](https://devforum.zoom.us/t/virtual-background-feature/69147 "2022-05-18T05:37:22Z")

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There are people who dont want to show where they are when they are doing video call For example, they are sitting in the toilet or weird place They need the virtual background feature Is that feature or any workaroun…

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## [Video Raw Data Frame Colors Issue](https://devforum.zoom.us/t/video-raw-data-frame-colors-issue/68571)

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**Author:** [@wbaroudi](https://devforum.zoom.us/u/wbaroudi)\
**Replies:** 1\
**Last updated:** [May 16, 2022, 3:16pm UTC](https://devforum.zoom.us/t/video-raw-data-frame-colors-issue/68571 "2022-05-16T15:16:28Z")

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Description Hello, As a brief context, I am trying to get video frames from Zoom Video SDK and feed them into Mediapipe Hands model as bitmaps. However, I noticed that the conversion from the yuv buffers to bitmaps is…

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## [Block user in Chat](https://devforum.zoom.us/t/block-user-in-chat/69021)

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**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\
**Replies:** 0\
**Last updated:** [May 16, 2022, 8:35am UTC](https://devforum.zoom.us/t/block-user-in-chat/69021 "2022-05-16T08:35:16Z")

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Hello Zoom developers, When it comes to chat administration, is there a possibility to block a particular user in chat? I saw setPrivilege but it seems like it applies to ALL users, am I right? Thanks,

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## [How do I get rid of the black edges in the video canvas?](https://devforum.zoom.us/t/how-do-i-get-rid-of-the-black-edges-in-the-video-canvas/68500)

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**Author:** [@praneethram.namala](https://devforum.zoom.us/u/praneethram.namala)\
**Replies:** 1\
**Last updated:** [May 13, 2022, 6:29pm UTC](https://devforum.zoom.us/t/how-do-i-get-rid-of-the-black-edges-in-the-video-canvas/68500 "2022-05-13T18:29:52Z")

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For a web application, I was using the video SDK. I was able to render the videos in the canvas, however there were black edges on both ends of the canvas that I did not require. I want the video to be completely filled …

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## [Socket problem in Safari persits v1.2.7](https://devforum.zoom.us/t/socket-problem-in-safari-persits-v1-2-7/68930)

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**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\
**Replies:** 0\
**Last updated:** [May 13, 2022, 12:03pm UTC](https://devforum.zoom.us/t/socket-problem-in-safari-persits-v1-2-7/68930 "2022-05-13T12:03:05Z")

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Hello, I have upgraded the SDK to 1.2.7. However still experiencing this problem on safari: Any ideas how to advance on this subject?

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## [Video canvas object-fit cover instead of contain](https://devforum.zoom.us/t/video-canvas-object-fit-cover-instead-of-contain/68633)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 0\
**Last updated:** [May 7, 2022, 4:44am UTC](https://devforum.zoom.us/t/video-canvas-object-fit-cover-instead-of-contain/68633 "2022-05-07T04:44:59Z")

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The canvas in the sample app is displaying the video in center and leave space around it. It is like object-fit: contain; in css I want to cover the video over the canvas area You can get the idea here: https://develop…

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## [Video-single.tsx display active user and myself](https://devforum.zoom.us/t/video-single-tsx-display-active-user-and-myself/68584)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 2\
**Last updated:** [May 6, 2022, 7:03am UTC](https://devforum.zoom.us/t/video-single-tsx-display-active-user-and-myself/68584 "2022-05-06T07:03:59Z")

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I want to display the video of another active user (only 1 user) in the big canvas And I also want to display myself in another small canvas outside the big canvas How can I do that?

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## [Web Video SDK Screen Share View not displaying when joining a session after share has started](https://devforum.zoom.us/t/web-video-sdk-screen-share-view-not-displaying-when-joining-a-session-after-share-has-started/68559)

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**Author:** [@kyle.wrenn](https://devforum.zoom.us/u/kyle.wrenn)\
**Replies:** 1\
**Last updated:** [May 6, 2022, 6:25am UTC](https://devforum.zoom.us/t/web-video-sdk-screen-share-view-not-displaying-when-joining-a-session-after-share-has-started/68559 "2022-05-06T06:25:36Z")

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Description When joining a screen share session from the web, the participant has to join the session prior to the share beginning to see the share view. If the share has already begun and then the participant joins, I’…

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## [Rotating device from landscape to portrait, The video aspect ratio is not changing](https://devforum.zoom.us/t/rotating-device-from-landscape-to-portrait-the-video-aspect-ratio-is-not-changing/68492)

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**Author:** [@nagamuni](https://devforum.zoom.us/u/nagamuni)\
**Replies:** 1\
**Last updated:** [May 5, 2022, 9:37pm UTC](https://devforum.zoom.us/t/rotating-device-from-landscape-to-portrait-the-video-aspect-ratio-is-not-changing/68492 "2022-05-05T21:37:59Z")

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Description I have my app in both portrait and landscape for the video call. i am using iphone 12 pro, zoom sdk version 1.3.0. Now the problem occurs when I try to change the orientation of the device. I have code that…

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## [Audio lag / delay in the firefox](https://devforum.zoom.us/t/audio-lag-delay-in-the-firefox/65893)

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**Author:** [@tharzeez](https://devforum.zoom.us/u/tharzeez)\
**Replies:** 1\
**Last updated:** [May 3, 2022, 6:12pm UTC](https://devforum.zoom.us/t/audio-lag-delay-in-the-firefox/65893 "2022-05-03T18:12:18Z")

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The video is streaming fine in firefox with a single renderer on canvas but the audio on the receiving side has a delay of more than 30 seconds or so. There isn’t any error logged in the console.

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## [Duplicate participants on reconnection](https://devforum.zoom.us/t/duplicate-participants-on-reconnection/68045)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 4\
**Last updated:** [April 29, 2022, 10:52am UTC](https://devforum.zoom.us/t/duplicate-participants-on-reconnection/68045 "2022-04-29T10:52:06Z")

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Hey @vic.yang, @tommy Seems like there one possible bug in SDK failover flow, Issue: When user disconnects the call manually when there is no network connection, and rejoins when network comes back, then sometimes th…

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## [Session\_key not behaving as expected](https://devforum.zoom.us/t/session-key-not-behaving-as-expected/68287)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 1\
**Last updated:** [April 28, 2022, 8:05pm UTC](https://devforum.zoom.us/t/session-key-not-behaving-as-expected/68287 "2022-04-28T20:05:31Z")

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Hey @vic.yang , @tommy , What is the role of providing session\_key in payload while generating signature? According to docs It seems like by providing session\_key (with role\_type=1), it should be like session ID = sess…

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## [React Native zoom sdk integration failed with error Could not find method packagingOptions() for arguments](https://devforum.zoom.us/t/react-native-zoom-sdk-integration-failed-with-error-could-not-find-method-packagingoptions-for-arguments/68263)

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**Author:** [@infoconnectionssoftw](https://devforum.zoom.us/u/infoconnectionssoftw)\
**Replies:** 0\
**Last updated:** [April 28, 2022, 11:54am UTC](https://devforum.zoom.us/t/react-native-zoom-sdk-integration-failed-with-error-could-not-find-method-packagingoptions-for-arguments/68263 "2022-04-28T11:54:39Z")

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Description React Native zoom sdk integration failed with error Could not find method packagingOptions() for arguments Errors A problem occurred evaluating project ‘:app’. Could not find method packagingOptions() fo…

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## [Error in Joining session](https://devforum.zoom.us/t/error-in-joining-session/68179)

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**Author:** [@nagamuni](https://devforum.zoom.us/u/nagamuni)\
**Replies:** 1\
**Last updated:** [April 27, 2022, 10:39pm UTC](https://devforum.zoom.us/t/error-in-joining-session/68179 "2022-04-27T22:39:48Z")

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Description Hi, I am getting this session joining error frequently. There is a particular scenario for this one. Once when I join a session and completes that session and leave , and try to join another session SDK is…

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## [iOS - Participant Video Not Rendering Video SDK (Got remote user an empty array)](https://devforum.zoom.us/t/ios-participant-video-not-rendering-video-sdk-got-remote-user-an-empty-array/68176)

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**Author:** [@bayuaslamaa](https://devforum.zoom.us/u/bayuaslamaa)\
**Replies:** 1\
**Last updated:** [April 27, 2022, 10:37pm UTC](https://devforum.zoom.us/t/ios-participant-video-not-rendering-video-sdk-got-remote-user-an-empty-array/68176 "2022-04-27T22:37:35Z")

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Description Participant Video Not Rendering, while in the web both appears. Try to get from remoteUsers but getting an empty array Which iOS Video SDK version? iOS-1.2.1 To Reproduce(If applicable) Steps to reproduc…

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## [Zoom client.join instance not working](https://devforum.zoom.us/t/zoom-client-join-instance-not-working/68133)

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**Author:** [@nlingaraj](https://devforum.zoom.us/u/nlingaraj)\
**Replies:** 1\
**Last updated:** [April 27, 2022, 10:28pm UTC](https://devforum.zoom.us/t/zoom-client-join-instance-not-working/68133 "2022-04-27T22:28:54Z")

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hi there, im new to zoom integration sdk and my requirement is i wanted to integrate the zoom call on to my website, so i’ve generated the signature and called client.join() with required params and after calling the met…

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## [Generating call backdrop from custom win32 program?](https://devforum.zoom.us/t/generating-call-backdrop-from-custom-win32-program/68097)

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**Author:** [@Tringi](https://devforum.zoom.us/u/Tringi)\
**Replies:** 0\
**Last updated:** [April 25, 2022, 10:15pm UTC](https://devforum.zoom.us/t/generating-call-backdrop-from-custom-win32-program/68097 "2022-04-25T22:15:17Z")

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Hi everyone, I apologize in advance if I put this in wrong forum. I only need someone to point me in the right direction. So I’ve been asked to add Zoom support to my screensaver. Precisely: Users would like to use th…

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## [Video SDK - Live Streaming Video Composting and Supported Layouts](https://devforum.zoom.us/t/video-sdk-live-streaming-video-composting-and-supported-layouts/68044)

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**Author:** [@nbrown](https://devforum.zoom.us/u/nbrown)\
**Replies:** 0\
**Last updated:** [April 25, 2022, 8:09am UTC](https://devforum.zoom.us/t/video-sdk-live-streaming-video-composting-and-supported-layouts/68044 "2022-04-25T08:09:29Z")

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Hi, I have a few questions on Video SDK support for live streaming a session, specifically around video composting and how video sessions in the stream are rendered, which I’d appreciate some help with. For background, …

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## [Seeking C++ part-time/contract developer for latest streaming SDK](https://devforum.zoom.us/t/seeking-c-part-time-contract-developer-for-latest-streaming-sdk/67403)

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**Author:** [@josh.schachter](https://devforum.zoom.us/u/josh.schachter)\
**Replies:** 3\
**Last updated:** [April 23, 2022, 6:37pm UTC](https://devforum.zoom.us/t/seeking-c-part-time-contract-developer-for-latest-streaming-sdk/67403 "2022-04-23T18:37:34Z")

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Hi everyone - building out our video & audio streaming SDK has been “fun” :slight\_smile: We’re seeking a contract C++ developer to help us bolster the journey. Job description is here: UpdateAI hiring C++ Developer (Co…

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## [How to Zoom-in/Zoom-out using Zoom-Vide-Sdk?](https://devforum.zoom.us/t/how-to-zoom-in-zoom-out-using-zoom-vide-sdk/66972)

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**Author:** [@deneb.chorny](https://devforum.zoom.us/u/deneb.chorny)\
**Replies:** 4\
**Last updated:** [April 22, 2022, 2:16pm UTC](https://devforum.zoom.us/t/how-to-zoom-in-zoom-out-using-zoom-vide-sdk/66972 "2022-04-22T14:16:14Z")

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Description I need to implement ZOOM-IN and ZOOM-OUT in my app. It is impossible to do it via Hardware using your SDK, but I know it is possible via SOFTWARE. I have seen that you mention the use of MobileRTCVideoView,…

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