# Video SDK **URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=70 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 71 --- ## [Getting disconnected repeatedly with warning - No active for 40 minutes, will end the session](https://devforum.zoom.us/t/getting-disconnected-repeatedly-with-warning-no-active-for-40-minutes-will-end-the-session/67826)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 2\ **Last updated:** [April 22, 2022, 6:39am UTC](https://devforum.zoom.us/t/getting-disconnected-repeatedly-with-warning-no-active-for-40-minutes-will-end-the-session/67826 "2022-04-22T06:39:55Z")
I’m getting repeatedly disconnected from the session and in console I’m getting warning No active for 40 minutes, will end the session , which is not true because I’m getting disconnected within a minute or two after joi… --- ## [Audio delays and turns low pitch on connected session between multiple users](https://devforum.zoom.us/t/audio-delays-and-turns-low-pitch-on-connected-session-between-multiple-users/66915)
**Author:** [@nuinteedev](https://devforum.zoom.us/u/nuinteedev)\ **Replies:** 3\ **Last updated:** [April 20, 2022, 11:47pm UTC](https://devforum.zoom.us/t/audio-delays-and-turns-low-pitch-on-connected-session-between-multiple-users/66915 "2022-04-20T23:47:09Z")
I’ve been using the SDK for our meeting project. It had no issues with audio before few days, although now I have the issue I mentioned. It works fine when I open two different windows and logged in as different accoun… --- ## [Inquery about ZoomVideoSDKVideoAspect，video cannot be filled to full screen](https://devforum.zoom.us/t/inquery-about-zoomvideosdkvideoaspect-video-cannot-be-filled-to-full-screen/65422)
**Author:** [@Benedict](https://devforum.zoom.us/u/Benedict)\ **Replies:** 34\ **Last updated:** [April 19, 2022, 8:35pm UTC](https://devforum.zoom.us/t/inquery-about-zoomvideosdkvideoaspect-video-cannot-be-filled-to-full-screen/65422 "2022-04-19T20:35:38Z")
Description when status is in session，the remote video cannot be displayed in full screen . the sample of version 1.2.1 also has this problem. Which Android Video SDK version? version 1.2.1 To Reproduce(If applicabl… --- ## [onMixedAudioRawDataReceived or onOneWayAudioRawDataReceived are not getting called](https://devforum.zoom.us/t/onmixedaudiorawdatareceived-or-ononewayaudiorawdatareceived-are-not-getting-called/67785)
**Author:** [@kadu\_cemo](https://devforum.zoom.us/u/kadu_cemo)\ **Replies:** 0\ **Last updated:** [April 19, 2022, 8:08pm UTC](https://devforum.zoom.us/t/onmixedaudiorawdatareceived-or-ononewayaudiorawdatareceived-are-not-getting-called/67785 "2022-04-19T20:08:26Z")
Hi there, I tryied the demo application that comes with the Video SDK1.2.0 and it is working fine, but then I´ve placed a breakpoint inside the onMixedAudioRawDataReceived and other inside onOneWayAudioRawDataReceived. … --- ## [Upgrade Web Video SDK v1.2.0](https://devforum.zoom.us/t/upgrade-web-video-sdk-v1-2-0/66436)
**Author:** [@muellseb](https://devforum.zoom.us/u/muellseb)\ **Replies:** 7\ **Last updated:** [April 19, 2022, 6:49pm UTC](https://devforum.zoom.us/t/upgrade-web-video-sdk-v1-2-0/66436 "2022-04-19T18:49:25Z")
Description We have faced issues after upgrading to Web Video SDK version 1.2.0. As soon as we start a session, the video gets frozen immediately. Audio cracks hardly or is not working at all. Browser Console Error … --- ## [1507/1508 error when creating session](https://devforum.zoom.us/t/1507-1508-error-when-creating-session/66041)
**Author:** [@jernej.jerin](https://devforum.zoom.us/u/jernej.jerin)\ **Replies:** 1\ **Last updated:** [March 21, 2022, 7:17pm UTC](https://devforum.zoom.us/t/1507-1508-error-when-creating-session/66041 "2022-03-21T19:17:51Z")
Description Downloaded latest Video-SDK example. Tried all below options: Using generated JWT token from the marketplace in Constants. Setting JWT Token in Constants to empty string and instead using Api Key/Secret in… --- ## [Audio Output is Reciver instead of Speaker](https://devforum.zoom.us/t/audio-output-is-reciver-instead-of-speaker/42623)
**Author:** [@dhruv.vhits](https://devforum.zoom.us/u/dhruv.vhits)\ **Replies:** 13\ **Last updated:** [April 8, 2022, 10:51pm UTC](https://devforum.zoom.us/t/audio-output-is-reciver-instead-of-speaker/42623 "2022-04-08T22:51:50Z")
Description When I successfully join the session, the output of the audio of the other side is coming from the iPhone’s Receiver instead of the iPhone’s loudspeaker. Client SDK does have an option for changing the sourc… --- ## [Video recording keeping subtitles](https://devforum.zoom.us/t/video-recording-keeping-subtitles/67598)
**Author:** [@caryl.williamsnm](https://devforum.zoom.us/u/caryl.williamsnm)\ **Replies:** 1\ **Last updated:** [April 15, 2022, 11:13pm UTC](https://devforum.zoom.us/t/video-recording-keeping-subtitles/67598 "2022-04-15T23:13:00Z")
Description How can I record a zoom meeting that maintains the subtitles/cc in the final recorded version as it is on my computer when recording? Which macOS Video SDK version? Knowing the version can help us to ident… --- ## [How to enable RECORD\_AUDIO permission on a FTV Cube APP?](https://devforum.zoom.us/t/how-to-enable-record-audio-permission-on-a-ftv-cube-app/67454)
**Author:** [@deneb.chorny](https://devforum.zoom.us/u/deneb.chorny)\ **Replies:** 1\ **Last updated:** [April 13, 2022, 9:45pm UTC](https://devforum.zoom.us/t/how-to-enable-record-audio-permission-on-a-ftv-cube-app/67454 "2022-04-13T21:45:22Z")
Description I am developing an application for the Fire Tv Cube with your Video-Sdk. For this, it is very important to have the RECORD\_AUDIO permission. How do I make the FTV Cube ask me for this permission just like i… --- ## [Getting error while sending command {type: 'IMPROPER\_MEETING\_STATE', reason: 'cmd channel not ready'}](https://devforum.zoom.us/t/getting-error-while-sending-command-type-improper-meeting-state-reason-cmd-channel-not-ready/67002)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 3\ **Last updated:** [April 12, 2022, 3:45pm UTC](https://devforum.zoom.us/t/getting-error-while-sending-command-type-improper-meeting-state-reason-cmd-channel-not-ready/67002 "2022-04-12T15:45:40Z")
I need to send a command when a user joins a session, I’m sending this command after join() API is completed, but sometime I get this error: type: 'IMPROPER\_MEETING\_STATE', reason: 'cmd channel not ready' and sometimes… --- ## [Kolaborasi Kaimana Maju Adil dan Sejahtera](https://devforum.zoom.us/t/kolaborasi-kaimana-maju-adil-dan-sejahtera/67345)
**Author:** [@domijanama](https://devforum.zoom.us/u/domijanama)\ **Replies:** 0\ **Last updated:** [April 10, 2022, 1:12pm UTC](https://devforum.zoom.us/t/kolaborasi-kaimana-maju-adil-dan-sejahtera/67345 "2022-04-10T13:12:41Z")
Kaimana Maju Adil dan Sejahtera --- ## [Cannot terminate a session](https://devforum.zoom.us/t/cannot-terminate-a-session/67147)
**Author:** [@kadu\_cemo](https://devforum.zoom.us/u/kadu_cemo)\ **Replies:** 5\ **Last updated:** [April 8, 2022, 10:54pm UTC](https://devforum.zoom.us/t/cannot-terminate-a-session/67147 "2022-04-08T22:54:42Z")
Hi, I´m having problems terminating the session. When I use the method GetSdkInstance()-\>leaveSession(false); It works as it is supposed to…(Just leaving the session). But when I set the leaveSession parameter to tr… --- ## [Participant doesn’t hear anyone if he doesn’t allow access to audio](https://devforum.zoom.us/t/participant-doesn-t-hear-anyone-if-he-doesn-t-allow-access-to-audio/67088)
**Author:** [@efron.vit](https://devforum.zoom.us/u/efron.vit)\ **Replies:** 2\ **Last updated:** [April 7, 2022, 8:38am UTC](https://devforum.zoom.us/t/participant-doesn-t-hear-anyone-if-he-doesn-t-allow-access-to-audio/67088 "2022-04-07T08:38:23Z")
Hello. Will this problem be solved? If a participant does not have a microphone or has banned the use of a microphone in the browser, then he does not hear the other participants. These topics are closed, but I found su… --- ## [Port requirements / connecting via proxy server](https://devforum.zoom.us/t/port-requirements-connecting-via-proxy-server/67021)
**Author:** [@zach3](https://devforum.zoom.us/u/zach3)\ **Replies:** 1\ **Last updated:** [April 6, 2022, 11:58pm UTC](https://devforum.zoom.us/t/port-requirements-connecting-via-proxy-server/67021 "2022-04-06T23:58:32Z")
I am creating a telehealth tool that will be used on a network that connects to the internet via a proxy server. What are the port requirements, etc, for the Video and Meeting SDKs? Thanks all! Zach --- ## [Updated to iOS videos SDK 1.2.3 (Before 1.1.2). Failed to join/Create session](https://devforum.zoom.us/t/updated-to-ios-videos-sdk-1-2-3-before-1-1-2-failed-to-join-create-session/67068)
**Author:** [@nagamuni](https://devforum.zoom.us/u/nagamuni)\ **Replies:** 1\ **Last updated:** [April 6, 2022, 11:18pm UTC](https://devforum.zoom.us/t/updated-to-ios-videos-sdk-1-2-3-before-1-1-2-failed-to-join-create-session/67068 "2022-04-06T23:18:20Z")
Hi I have Updated to the latest SDK version in iOS. Now i couldn’t join/create session with JWT token. The same JWT token i could able to join/create the session in old SDK version. Is there something i am missing here? … --- ## [How to send raw data using Video-SDK](https://devforum.zoom.us/t/how-to-send-raw-data-using-video-sdk/67022)
**Author:** [@deneb.chorny](https://devforum.zoom.us/u/deneb.chorny)\ **Replies:** 1\ **Last updated:** [April 6, 2022, 11:10pm UTC](https://devforum.zoom.us/t/how-to-send-raw-data-using-video-sdk/67022 "2022-04-06T23:10:27Z")
Description I am integrating the Video-SDK to my app. Now, I need to manipulate the camera frames in order to implement the software zoom functionality. Once this is done, if I’m not mistaken, I should use externalVide… --- ## [Why Can´t I use any Helper Function?](https://devforum.zoom.us/t/why-can-t-i-use-any-helper-function/66786)
**Author:** [@kadu\_cemo](https://devforum.zoom.us/u/kadu_cemo)\ **Replies:** 2\ **Last updated:** [April 4, 2022, 6:08pm UTC](https://devforum.zoom.us/t/why-can-t-i-use-any-helper-function/66786 "2022-04-04T18:08:46Z")
Hi, Maybe this issue is simple to solve… In my app, I can create a session that works fine… But when I try to use any helper function from the SDK, it seems not defined… As I´m missing some header file or dll… For examp… --- ## [Web Video SDK doesn't render or send other users' videos](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843)
**Author:** [@ryan.cho](https://devforum.zoom.us/u/ryan.cho)\ **Replies:** 0\ **Last updated:** [April 1, 2022, 2:02pm UTC](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843 "2022-04-01T14:02:18Z")
Description Web Video SDK doesn’t render or send other users’ videos. (Works fine with 1.1.7) Browser Console Error init zoom Home.tsx:85 start received null Home.tsx:101 starting: 642017d2-c9b8-4525-83ad-6074fc03000… --- ## [Exception on Message Loop](https://devforum.zoom.us/t/exception-on-message-loop/66586)
**Author:** [@kadu\_cemo](https://devforum.zoom.us/u/kadu_cemo)\ **Replies:** 5\ **Last updated:** [April 1, 2022, 1:57pm UTC](https://devforum.zoom.us/t/exception-on-message-loop/66586 "2022-04-01T13:57:35Z")
Description Hi Community! First of all… I´m really new on Zoom´s universe, so forgive me if my doubt seems foolish… I was following the Getting Started tutorial to make a simple console application. But, just as I´ve … --- ## [Error websocket on Safari, keeps reconnecting](https://devforum.zoom.us/t/error-websocket-on-safari-keeps-reconnecting/66679)
**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\ **Replies:** 2\ **Last updated:** [April 1, 2022, 6:41am UTC](https://devforum.zoom.us/t/error-websocket-on-safari-keeps-reconnecting/66679 "2022-04-01T06:41:29Z")
Description On Safari cannot leave the session. Nor by explicit “client.leave” neither after a timeout. Browser Console Error Which Web Video SDK version? 1.2.3 Video SDK Code Snippets await this.client.leave(t… --- ## [Developer privileges for educational account](https://devforum.zoom.us/t/developer-privileges-for-educational-account/66681)
**Author:** [@prer](https://devforum.zoom.us/u/prer)\ **Replies:** 1\ **Last updated:** [March 31, 2022, 5:47am UTC](https://devforum.zoom.us/t/developer-privileges-for-educational-account/66681 "2022-03-31T05:47:42Z")
Is it possible to get developer privileges for account type: Education? I need to access the SDK but my account admin says that he has activated a developer role for me but I still cant access the SDK. When I click on th… --- ## [Configurable timeout after host leaves the session](https://devforum.zoom.us/t/configurable-timeout-after-host-leaves-the-session/66450)
**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\ **Replies:** 3\ **Last updated:** [March 29, 2022, 7:30am UTC](https://devforum.zoom.us/t/configurable-timeout-after-host-leaves-the-session/66450 "2022-03-29T07:30:17Z")
Description According to changeLog for 1.2.0 version: " \* The original host has the following privileges: the session ends after a configurable timeout after the original host leaves a session, if a new host was not as… --- ## [Video SDK problem when creating session (playing with sample)](https://devforum.zoom.us/t/video-sdk-problem-when-creating-session-playing-with-sample/66317)
**Author:** [@jacob281](https://devforum.zoom.us/u/jacob281)\ **Replies:** 5\ **Last updated:** [March 28, 2022, 9:17pm UTC](https://devforum.zoom.us/t/video-sdk-problem-when-creating-session-playing-with-sample/66317 "2022-03-28T21:17:19Z")
I have started learning Video SDK and have failure in creating session. When I run the sample program and create the session, it shows the camera capture for a short time, then shows a message: Unable to join or create… --- ## [How to handle internet disconnection properly](https://devforum.zoom.us/t/how-to-handle-internet-disconnection-properly/65018)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 15\ **Last updated:** [March 28, 2022, 8:23am UTC](https://devforum.zoom.us/t/how-to-handle-internet-disconnection-properly/65018 "2022-03-28T08:23:34Z")
Currently, If a remote participant disconnects from internet for few seconds and then reconnects, then he is not able to hear other participant audio and video. What should be the proper way to handle internet disconnec… --- ## [Audio on Safari](https://devforum.zoom.us/t/audio-on-safari/64876)
**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\ **Replies:** 3\ **Last updated:** [March 24, 2022, 9:55am UTC](https://devforum.zoom.us/t/audio-on-safari/64876 "2022-03-24T09:55:11Z")
Description Cannot launch audio in Safari. Browser Console Error OPERATION\_TIMEOUT Which Web Video SDK version? 1.1.6 Video SDK Code Snippets async startAudioMuted() { try { await this.mediaStr… --- ## [Video SDK SSL Error + Config Question](https://devforum.zoom.us/t/video-sdk-ssl-error-config-question/65745)
**Author:** [@alanh2o](https://devforum.zoom.us/u/alanh2o)\ **Replies:** 1\ **Last updated:** [March 24, 2022, 8:08am UTC](https://devforum.zoom.us/t/video-sdk-ssl-error-config-question/65745 "2022-03-24T08:08:31Z")
I’m receiving an SSL error when trying to access the Video SDK app using the URL of “mydomain.com:3000” (“mydomain” replaced with my actual domain name of course). However, in Chrome I am getting a “ERR\_SSL\_PROTOCOL\_ERRO… --- ## [Sample code for single canvas per participant](https://devforum.zoom.us/t/sample-code-for-single-canvas-per-participant/66294)
**Author:** [@anirudh](https://devforum.zoom.us/u/anirudh)\ **Replies:** 0\ **Last updated:** [March 23, 2022, 10:04am UTC](https://devforum.zoom.us/t/sample-code-for-single-canvas-per-participant/66294 "2022-03-23T10:04:29Z")
Description For Chrome, we are using single canvas to render videos for all the participants. But multiple rendering is not supported in Firefox and Safari browsers. Is there a sample code which uses single canvas per p… --- ## [Display user's local video feed when meeting hasn't started](https://devforum.zoom.us/t/display-users-local-video-feed-when-meeting-hasnt-started/66089)
**Author:** [@AndroidDev](https://devforum.zoom.us/u/AndroidDev)\ **Replies:** 1\ **Last updated:** [March 21, 2022, 7:53pm UTC](https://devforum.zoom.us/t/display-users-local-video-feed-when-meeting-hasnt-started/66089 "2022-03-21T19:53:45Z")
If a participant attempts to join a session that hasn’t yet started (because the host hasn’t yet started it), is it possible to still let the participant see their own local video feed on-screen? I believe that currently… --- ## [Basic info on cloud recording](https://devforum.zoom.us/t/basic-info-on-cloud-recording/65939)
**Author:** [@AndroidDev](https://devforum.zoom.us/u/AndroidDev)\ **Replies:** 3\ **Last updated:** [March 21, 2022, 7:20pm UTC](https://devforum.zoom.us/t/basic-info-on-cloud-recording/65939 "2022-03-21T19:20:02Z")
Cloud recording for Android was only introduced recently. I wasn’t able to find any documentation about this feature. I currently have recording support within my app using raw video frames and raw audio. The recording … --- ## [Support for Background & Filters in WebVideoSDK](https://devforum.zoom.us/t/support-for-background-filters-in-webvideosdk/66153)
**Author:** [@anirudh](https://devforum.zoom.us/u/anirudh)\ **Replies:** 0\ **Last updated:** [March 21, 2022, 9:49am UTC](https://devforum.zoom.us/t/support-for-background-filters-in-webvideosdk/66153 "2022-03-21T09:49:03Z")
Description Does the Video Web SDK support adding custom background images and filters to the video feed. If yes, can you please share the documentation. Which Web Video SDK version? 1.1.7 Device (please complete the… [Previous page](https://devforum.zoom.us/c/video-sdk/55.md?page=69) [Next page](https://devforum.zoom.us/c/video-sdk/55.md?page=71)