# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=84

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 85

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## [Why my zoom account is out of access](https://devforum.zoom.us/t/why-my-zoom-account-is-out-of-access/49736)

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**Author:** [@luquemartine71326](https://devforum.zoom.us/u/luquemartine71326)\
**Replies:** 1\
**Last updated:** [May 6, 2021, 5:58pm UTC](https://devforum.zoom.us/t/why-my-zoom-account-is-out-of-access/49736 "2021-05-06T17:58:14Z")

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Hey, Hope you all are ok. I am using zoom from few year for online meetings. Suddenly, my account is going to out of access due to some mishap. Kindly, tell me how can I take access of my website back. It is very nece…

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## [Format token JWT when create jwt token from server to join session for web and mobile](https://devforum.zoom.us/t/format-token-jwt-when-create-jwt-token-from-server-to-join-session-for-web-and-mobile/49515)

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**Author:** [@thinhphoho01](https://devforum.zoom.us/u/thinhphoho01)\
**Replies:** 1\
**Last updated:** [May 4, 2021, 5:59pm UTC](https://devforum.zoom.us/t/format-token-jwt-when-create-jwt-token-from-server-to-join-session-for-web-and-mobile/49515 "2021-05-04T17:59:22Z")

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Hello all, I’m trying video sdk intergate to your system. I see, When I create token from server with user\_identity with length \<= 16 character, mobile with zoom instant app demo can join session, if user\_identity lengt…

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## [Sending video and audio from Unreal Engine to zoom meeting](https://devforum.zoom.us/t/sending-video-and-audio-from-unreal-engine-to-zoom-meeting/48703)

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**Author:** [@pasifus](https://devforum.zoom.us/u/pasifus)\
**Replies:** 7\
**Last updated:** [May 3, 2021, 8:44pm UTC](https://devforum.zoom.us/t/sending-video-and-audio-from-unreal-engine-to-zoom-meeting/48703 "2021-05-03T20:44:12Z")

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Hi, I’m looking for sending rendered vide and audio from UE4 to zoom meeting (basic Schedule a Meeting). So which SDK I need to purchase (minimum requiems for POC only at this step) Thanks

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## [If I triggered 'onInitialize', and then call 'sendVideoFrame', can I see YUV frames on the screen?](https://devforum.zoom.us/t/if-i-triggered-oninitialize-and-then-call-sendvideoframe-can-i-see-yuv-frames-on-the-screen/48811)

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**Author:** [@tlol91](https://devforum.zoom.us/u/tlol91)\
**Replies:** 9\
**Last updated:** [April 30, 2021, 8:06pm UTC](https://devforum.zoom.us/t/if-i-triggered-oninitialize-and-then-call-sendvideoframe-can-i-see-yuv-frames-on-the-screen/48811 "2021-04-30T20:06:43Z")

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Description A clear and concise description of what the question is. Hello, I’m Yoonha. I want to trigger ‘onInitialize’ callback. I completed IZoomInstantSDKSession\* pSession = m\_pInstantSDK-\>joinSession(\*m\_pSession…

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## [Black bars when not using 16:9 aspect ratio](https://devforum.zoom.us/t/black-bars-when-not-using-16-9-aspect-ratio/48904)

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**Author:** [@bekit](https://devforum.zoom.us/u/bekit)\
**Replies:** 6\
**Last updated:** [April 30, 2021, 5:21pm UTC](https://devforum.zoom.us/t/black-bars-when-not-using-16-9-aspect-ratio/48904 "2021-04-30T17:21:40Z")

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For my implementation, I would prefer to use a 4:3 aspect ratio. I can easily pass the proper aspect ratio by adjusting my captureWidth and captureHeight when calling startVideo. The local camera view appears properly on…

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## [Webhooks for meeting using video SDK](https://devforum.zoom.us/t/webhooks-for-meeting-using-video-sdk/49264)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 1\
**Last updated:** [April 30, 2021, 5:13pm UTC](https://devforum.zoom.us/t/webhooks-for-meeting-using-video-sdk/49264 "2021-04-30T17:13:12Z")

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Description Is there any webhook available for the video SDKs that listens to the events like participants join/leave from the backend? Which Desktop Video SDK version? Video SDK 1.0.2 To Reproduce(If applicable) N/…

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## [How to render video from InstantSDKYUVRawDataI420 raw data?](https://devforum.zoom.us/t/how-to-render-video-from-instantsdkyuvrawdatai420-raw-data/49248)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 1\
**Last updated:** [April 30, 2021, 5:12pm UTC](https://devforum.zoom.us/t/how-to-render-video-from-instantsdkyuvrawdatai420-raw-data/49248 "2021-04-30T17:12:08Z")

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Description Are there any references or sample code on how exactly to use InstantSDKYUVRawDataI420 raw data to render video natively on macOS? Which Desktop Video SDK version? Video SDK 1.0.2 To Reproduce(If applicab…

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## [How to record the video from InstantSDKYUVRawDataI420 and InstantSDKPreProcessRawData raw data?](https://devforum.zoom.us/t/how-to-record-the-video-from-instantsdkyuvrawdatai420-and-instantsdkpreprocessrawdata-raw-data/49247)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 1\
**Last updated:** [April 30, 2021, 5:10pm UTC](https://devforum.zoom.us/t/how-to-record-the-video-from-instantsdkyuvrawdatai420-and-instantsdkpreprocessrawdata-raw-data/49247 "2021-04-30T17:10:36Z")

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Description How to record the video from InstantSDKYUVRawDataI420 and InstantSDKPreProcessRawData raw data? Is there any example code or reference to using this raw data to record video locally on the machine? Which D…

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## [What is the resolution of the upstream video?](https://devforum.zoom.us/t/what-is-the-resolution-of-the-upstream-video/49246)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 1\
**Last updated:** [April 30, 2021, 5:09pm UTC](https://devforum.zoom.us/t/what-is-the-resolution-of-the-upstream-video/49246 "2021-04-30T17:09:02Z")

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Description What is the resolution of the upstream video? What is the capture resolution from the camera? Is there any way to make sure that it is always 720p? Which Desktop Video SDK version? Video SDK 1.0.2 To Re…

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## [Is it possible to start concurrent session if we are using video SDK without any other licencing](https://devforum.zoom.us/t/is-it-possible-to-start-concurrent-session-if-we-are-using-video-sdk-without-any-other-licencing/48700)

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**Author:** [@vikash](https://devforum.zoom.us/u/vikash)\
**Replies:** 3\
**Last updated:** [April 29, 2021, 9:05pm UTC](https://devforum.zoom.us/t/is-it-possible-to-start-concurrent-session-if-we-are-using-video-sdk-without-any-other-licencing/48700 "2021-04-29T21:05:25Z")

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Hi I am very new to zoom integration. We are developing an e-Learning platform where we need to run n number of concurrent meeting sessions. One session would contain one trainer and multiple learners, along with this w…

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## [Difference in Browser functionality](https://devforum.zoom.us/t/difference-in-browser-functionality/49175)

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**Author:** [@rpDominik](https://devforum.zoom.us/u/rpDominik)\
**Replies:** 1\
**Last updated:** [April 29, 2021, 8:25pm UTC](https://devforum.zoom.us/t/difference-in-browser-functionality/49175 "2021-04-29T20:25:18Z")

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Description I already know that there are differences on functionality when it comes to video rendering and so on. But I also found SDK functions that would give me different results in different browsers, which leads …

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## [Enter to meeting from zoom and my website](https://devforum.zoom.us/t/enter-to-meeting-from-zoom-and-my-website/48971)

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**Author:** [@lrusskih34](https://devforum.zoom.us/u/lrusskih34)\
**Replies:** 2\
**Last updated:** [April 29, 2021, 6:58pm UTC](https://devforum.zoom.us/t/enter-to-meeting-from-zoom-and-my-website/48971 "2021-04-29T18:58:23Z")

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Hi! Help me pls: can I use the Web Video SDK to create video session on my site and join it from zoom site? and the opposite question: is it possible to create a meeting in zoom and join it from a site that uses the web…

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## [How to schedule a session?](https://devforum.zoom.us/t/how-to-schedule-a-session/48985)

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**Author:** [@alex125](https://devforum.zoom.us/u/alex125)\
**Replies:** 1\
**Last updated:** [April 29, 2021, 6:57pm UTC](https://devforum.zoom.us/t/how-to-schedule-a-session/48985 "2021-04-29T18:57:42Z")

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I want to schedule a session that will happen in the future. Is there a way to do it? Currently, it seems that whoever with the signature can start a meeting, and the person who starts first will be the host.

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## [When is 'onOneWayAudioRawDataReceived' callback triggered?](https://devforum.zoom.us/t/when-is-ononewayaudiorawdatareceived-callback-triggered/49148)

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**Author:** [@tlol91](https://devforum.zoom.us/u/tlol91)\
**Replies:** 1\
**Last updated:** [April 29, 2021, 6:06pm UTC](https://devforum.zoom.us/t/when-is-ononewayaudiorawdatareceived-callback-triggered/49148 "2021-04-29T18:06:29Z")

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Description A clear and concise description of what the question is. As the link above, I implemented two callbacks, ‘onMixedAudioRawDataReceived’ and ‘onOneWayAudioRawDataReceived’, and subscribed the listener. But …

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## [The sound on the screen(computer sound) is not shared](https://devforum.zoom.us/t/the-sound-on-the-screen-computer-sound-is-not-shared/48262)

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**Author:** [@KPS\_IT](https://devforum.zoom.us/u/KPS_IT)\
**Replies:** 8\
**Last updated:** [April 29, 2021, 5:58pm UTC](https://devforum.zoom.us/t/the-sound-on-the-screen-computer-sound-is-not-shared/48262 "2021-04-29T17:58:40Z")

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When the host shares the screen in the Video Customs UI, the sound on the screen(computer sound) is not shared. The host must share a PPT or textbook screen, so the sound must be delivered together. Is there a solution…

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## [Video and screen share do not render on Mac with Desktop Video SDK (Electron sample)](https://devforum.zoom.us/t/video-and-screen-share-do-not-render-on-mac-with-desktop-video-sdk-electron-sample/48926)

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**Author:** [@tkoehler](https://devforum.zoom.us/u/tkoehler)\
**Replies:** 12\
**Last updated:** [April 29, 2021, 5:25pm UTC](https://devforum.zoom.us/t/video-and-screen-share-do-not-render-on-mac-with-desktop-video-sdk-electron-sample/48926 "2021-04-29T17:25:39Z")

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When launching the Electron sample on my Mac, I do not see any video of myself (camera light is on) or others and I cannot see shared screens nor does my shared screen appear for others. I should note that in order to g…

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## [Electron Demo error: Error: Send error, 10051 Unknown error](https://devforum.zoom.us/t/electron-demo-error-error-send-error-10051-unknown-error/49144)

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**Author:** [@tlol91](https://devforum.zoom.us/u/tlol91)\
**Replies:** 0\
**Last updated:** [April 29, 2021, 1:30am UTC](https://devforum.zoom.us/t/electron-demo-error-error-send-error-10051-unknown-error/49144 "2021-04-29T01:30:08Z")

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Description A clear and concise description of what the question is. Hello, I’m tlol91. I want to launch the Electron sample on Window10, there are errors as ‘Error: Send error, 10051 Unknown error’. I saw the post wh…

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## [Can't install app Zoom in Xiaomi Mi A2](https://devforum.zoom.us/t/cant-install-app-zoom-in-xiaomi-mi-a2/49023)

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**Author:** [@anggeretha95](https://devforum.zoom.us/u/anggeretha95)\
**Replies:** 2\
**Last updated:** [April 28, 2021, 10:32pm UTC](https://devforum.zoom.us/t/cant-install-app-zoom-in-xiaomi-mi-a2/49023 "2021-04-28T22:32:18Z")

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Description In my device Xiaomi MI A2, can’t install application from GooglePlay Which Android Video SDK version? Latest zoom application from PlayStore 5.6.4.1862 To Reproduce(If applicable) Steps to reproduce the …

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## [How to share computer audio using Video SDK](https://devforum.zoom.us/t/how-to-share-computer-audio-using-video-sdk/48965)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 4\
**Last updated:** [April 28, 2021, 6:36pm UTC](https://devforum.zoom.us/t/how-to-share-computer-audio-using-video-sdk/48965 "2021-04-28T18:36:07Z")

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Description Is there any way to share computer audio using the following? Web Video SDK Desktop Video SDK. I want to share the audio that is played on the computer. This could be: The audio played on the browser e…

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## [Airplay support](https://devforum.zoom.us/t/airplay-support/49050)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 2\
**Last updated:** [April 28, 2021, 6:33pm UTC](https://devforum.zoom.us/t/airplay-support/49050 "2021-04-28T18:33:51Z")

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Description Is it possible to cast video and audio of a particular participant on Apple TV using airplay? Which Mobile Video SDK version? 1.0.2 To Reproduce(If applicable) NA Screenshots NA Smartphone (please com…

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## [Recording of The Session](https://devforum.zoom.us/t/recording-of-the-session/49039)

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**Author:** [@dhruv.vhits](https://devforum.zoom.us/u/dhruv.vhits)\
**Replies:** 2\
**Last updated:** [April 28, 2021, 6:31pm UTC](https://devforum.zoom.us/t/recording-of-the-session/49039 "2021-04-28T18:31:43Z")

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One of our requirements is to record the zoom call between two attendees .is there any way to record the Zoom Session? Locally or on Cloud? thanks,

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## [Calling client.leave() to end session is not triggering the client connection-change event](https://devforum.zoom.us/t/calling-client-leave-to-end-session-is-not-triggering-the-client-connection-change-event/46478)

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**Author:** [@jremi](https://devforum.zoom.us/u/jremi)\
**Replies:** 2\
**Last updated:** [April 28, 2021, 5:27pm UTC](https://devforum.zoom.us/t/calling-client-leave-to-end-session-is-not-triggering-the-client-connection-change-event/46478 "2021-04-28T17:27:39Z")

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Description Calling client.leave() to end session is not triggering the client connection-change event Error After I am already connected and I then attempt to call client.leave() I get the following logs in the brows…

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## [Usage minutes error - disappearing faster than they should?](https://devforum.zoom.us/t/usage-minutes-error-disappearing-faster-than-they-should/48762)

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**Author:** [@cscav](https://devforum.zoom.us/u/cscav)\
**Replies:** 4\
**Last updated:** [April 28, 2021, 4:06pm UTC](https://devforum.zoom.us/t/usage-minutes-error-disappearing-faster-than-they-should/48762 "2021-04-28T16:06:47Z")

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Description Billing page says 8,425 of 10,000 free minutes remaining. There’s no way I’ve used 1,500+ minutes. Here’s why: I’ve only ever had 2 users connected. My first attempt at starting a session was approx.…

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## [Can I send video and audio to a normal Zoom meeting with Video SDK?](https://devforum.zoom.us/t/can-i-send-video-and-audio-to-a-normal-zoom-meeting-with-video-sdk/48669)

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**Author:** [@j-ishii](https://devforum.zoom.us/u/j-ishii)\
**Replies:** 3\
**Last updated:** [April 27, 2021, 7:33pm UTC](https://devforum.zoom.us/t/can-i-send-video-and-audio-to-a-normal-zoom-meeting-with-video-sdk/48669 "2021-04-27T19:33:54Z")

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Hello. I am currently looking to create an application that satisfies the following An application that runs on Windows Send webcam video (specifically avatar video) to normal Zoom meeting Get audio from normal Zoom m…

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## [Sending raw video data sendVideoFrame() method](https://devforum.zoom.us/t/sending-raw-video-data-sendvideoframe-method/48165)

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**Author:** [@rhrdy](https://devforum.zoom.us/u/rhrdy)\
**Replies:** 6\
**Last updated:** [April 27, 2021, 7:30pm UTC](https://devforum.zoom.us/t/sending-raw-video-data-sendvideoframe-method/48165 "2021-04-27T19:30:01Z")

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Description Is sendVideoFrame() supposed to be a function that we build ourselves, and where would I find documentation to help with that? Which Desktop Video SDK version? Windows 1.0.2 Device (please complete the fo…

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## [Hi, we have few questions regarding the video sdk that deals with native app and web sdk support](https://devforum.zoom.us/t/hi-we-have-few-questions-regarding-the-video-sdk-that-deals-with-native-app-and-web-sdk-support/48692)

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**Author:** [@sonicxz](https://devforum.zoom.us/u/sonicxz)\
**Replies:** 3\
**Last updated:** [April 27, 2021, 4:43pm UTC](https://devforum.zoom.us/t/hi-we-have-few-questions-regarding-the-video-sdk-that-deals-with-native-app-and-web-sdk-support/48692 "2021-04-27T16:43:55Z")

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Q1. Since Web SDK has support for 9 concurrent audio and video share, Out of limit of 9, can we have some people who are fixed hosts and some hosts who can be changed dynamically. Is this feat possible? Q2.What if some …

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## [Auth Signatures/Sessions - Max lifetime, renewal, etc](https://devforum.zoom.us/t/auth-signatures-sessions-max-lifetime-renewal-etc/48739)

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**Author:** [@cscav](https://devforum.zoom.us/u/cscav)\
**Replies:** 4\
**Last updated:** [April 27, 2021, 4:42pm UTC](https://devforum.zoom.us/t/auth-signatures-sessions-max-lifetime-renewal-etc/48739 "2021-04-27T16:42:32Z")

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Description Current documentation on Generating Signatures doesn’t offer many details, or maybe I’m missing something… The example code includes: let signature = ""; const iat = Math.round(new Date().getTime() / 1000)…

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## [What kind of metrics are/will be available for Sessions?](https://devforum.zoom.us/t/what-kind-of-metrics-are-will-be-available-for-sessions/36378)

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**Author:** [@abiyani](https://devforum.zoom.us/u/abiyani)\
**Replies:** 5\
**Last updated:** [April 27, 2021, 4:39pm UTC](https://devforum.zoom.us/t/what-kind-of-metrics-are-will-be-available-for-sessions/36378 "2021-04-27T16:39:43Z")

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I gather that Sessions are completely different than Meetings that the various Client SDKs use. What kind of metrics are available for Sessions? I’m specifically interested in equivalents for these endpoints: /metrics/…

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## [Usage / billing information for VideoSDK](https://devforum.zoom.us/t/usage-billing-information-for-videosdk/48333)

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**Author:** [@bekit](https://devforum.zoom.us/u/bekit)\
**Replies:** 6\
**Last updated:** [April 27, 2021, 4:38pm UTC](https://devforum.zoom.us/t/usage-billing-information-for-videosdk/48333 "2021-04-27T16:38:22Z")

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Is it possible to see usage information for the VideoSDK? I’d like to know how many minutes have been used. Especially during development, I’d like to make sure something has not gone awry and started burning through my …

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## [Npm run start - not working](https://devforum.zoom.us/t/npm-run-start-not-working/48657)

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**Author:** [@cscav](https://devforum.zoom.us/u/cscav)\
**Replies:** 8\
**Last updated:** [April 23, 2021, 11:48pm UTC](https://devforum.zoom.us/t/npm-run-start-not-working/48657 "2021-04-23T23:48:56Z")

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Description Everything works well locally. But not when I try the same steps on my server. It just hangs at: Starting the development server… Note: I have other Node servers running on ports 3000/3001, so I changed t…

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