# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=86

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 87

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## [Sample App not showing video on other computers / and mobile broswers](https://devforum.zoom.us/t/sample-app-not-showing-video-on-other-computers-and-mobile-broswers/47062)

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**Author:** [@syam](https://devforum.zoom.us/u/syam)\
**Replies:** 1\
**Last updated:** [April 2, 2021, 12:37am UTC](https://devforum.zoom.us/t/sample-app-not-showing-video-on-other-computers-and-mobile-broswers/47062 "2021-04-02T00:37:10Z")

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What I am doing? Create a video conferencing web application with custom video UI Its gonna be a ReactJS application Both host and guest can join the session using a unique link I can’t use the iOS or Android SDKs, ins…

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## [Cannot create a new app](https://devforum.zoom.us/t/cannot-create-a-new-app/47003)

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**Author:** [@AndroidDev](https://devforum.zoom.us/u/AndroidDev)\
**Replies:** 5\
**Last updated:** [April 1, 2021, 9:59pm UTC](https://devforum.zoom.us/t/cannot-create-a-new-app/47003 "2021-04-01T21:59:43Z")

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I already have one app and I attempted to create another one. When I select “Build App” from the Developer menu, I get the message: “Your account already has Video SDK credentials.” There is no way to create another ap…

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## [Fully customizable SDK, how to make a call directly to another person?](https://devforum.zoom.us/t/fully-customizable-sdk-how-to-make-a-call-directly-to-another-person/46938)

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**Author:** [@EYSS](https://devforum.zoom.us/u/EYSS)\
**Replies:** 3\
**Last updated:** [March 31, 2021, 7:09pm UTC](https://devforum.zoom.us/t/fully-customizable-sdk-how-to-make-a-call-directly-to-another-person/46938 "2021-03-31T19:09:16Z")

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@tommy do you know if with the new sdk is possible to make a call directly to another person? or it is require to create a room and make the 2 people talking joining the room? Fully customizable SDK

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## [Android InstantSDK (1.0.2) is not working (crashes) on Nexus 5](https://devforum.zoom.us/t/android-instantsdk-1-0-2-is-not-working-crashes-on-nexus-5/44647)

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**Author:** [@alam.ashraful](https://devforum.zoom.us/u/alam.ashraful)\
**Replies:** 8\
**Last updated:** [March 31, 2021, 2:45pm UTC](https://devforum.zoom.us/t/android-instantsdk-1-0-2-is-not-working-crashes-on-nexus-5/44647 "2021-03-31T14:45:17Z")

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Description App crashes on Nexus 5 whenever i try to initialize the SDK. I’d greatly appreciate any assistance in resolving this issue. Which version? zoom-instant-sdk-android-1.0.2 To Reproduce(If applicable) Steps…

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## [Join audio and video in web sdk using an ios mobile](https://devforum.zoom.us/t/join-audio-and-video-in-web-sdk-using-an-ios-mobile/46930)

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**Author:** [@montoyaparadajorgelu](https://devforum.zoom.us/u/montoyaparadajorgelu)\
**Replies:** 1\
**Last updated:** [March 30, 2021, 9:19pm UTC](https://devforum.zoom.us/t/join-audio-and-video-in-web-sdk-using-an-ios-mobile/46930 "2021-03-30T21:19:53Z")

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Description I’m using a web SDK but when the meeting starts in a ios mobile , the audio and the video doesn’t work . Error The full error message or issue you are running into. Which Web Video SDK version? 1.8.6 T…

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## [Cannot sign up for the Fully Customizable SDK](https://devforum.zoom.us/t/cannot-sign-up-for-the-fully-customizable-sdk/43184)

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**Author:** [@tlol91](https://devforum.zoom.us/u/tlol91)\
**Replies:** 10\
**Last updated:** [March 29, 2021, 8:21pm UTC](https://devforum.zoom.us/t/cannot-sign-up-for-the-fully-customizable-sdk/43184 "2021-03-29T20:21:51Z")

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Description A clear and concise description of what the question is. Hello, I want to download Fully Customizable SDK for Windows. However, I cannot sign up for the Fully Customizable SDK on \[https://zoom.us/docs/en-us…

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## [Is the new Zoom Video SDK available to UAE customers?](https://devforum.zoom.us/t/is-the-new-zoom-video-sdk-available-to-uae-customers/46771)

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**Author:** [@russellmeara](https://devforum.zoom.us/u/russellmeara)\
**Replies:** 1\
**Last updated:** [March 29, 2021, 7:57pm UTC](https://devforum.zoom.us/t/is-the-new-zoom-video-sdk-available-to-uae-customers/46771 "2021-03-29T19:57:51Z")

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We currently use an alternative video SDK for our app but their API as a form of VOIP service is not available to our customers in the UAE due to local laws. Can you advise if your new Video SDK would be available in th…

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## [How can i integrate Web Video SDK with Vuejs?](https://devforum.zoom.us/t/how-can-i-integrate-web-video-sdk-with-vuejs/46786)

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**Author:** [@nypark](https://devforum.zoom.us/u/nypark)\
**Replies:** 1\
**Last updated:** [March 29, 2021, 7:56pm UTC](https://devforum.zoom.us/t/how-can-i-integrate-web-video-sdk-with-vuejs/46786 "2021-03-29T19:56:27Z")

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How can i integrate Web Video SDK with Vuejs? I need your guide. Web Video SDK ver : 1.0.2

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## [I can't access "Authenication" page](https://devforum.zoom.us/t/i-cant-access-authenication-page/46654)

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**Author:** [@edom18](https://devforum.zoom.us/u/edom18)\
**Replies:** 3\
**Last updated:** [March 29, 2021, 5:48pm UTC](https://devforum.zoom.us/t/i-cant-access-authenication-page/46654 "2021-03-29T17:48:37Z")

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I’m trying to set up the Video SDK for Android following below step and link. Step 3: Configure and build project After downloading the SDK package, open the mobilertc-android project in Android Studio. Open Constants…

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## [stream.renderVideo() error on connected user](https://devforum.zoom.us/t/stream-rendervideo-error-on-connected-user/46385)

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**Author:** [@ktae13](https://devforum.zoom.us/u/ktae13)\
**Replies:** 26\
**Last updated:** [March 29, 2021, 5:48pm UTC](https://devforum.zoom.us/t/stream-rendervideo-error-on-connected-user/46385 "2021-03-29T17:48:19Z")

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Description Hello, I am trying to use Video SDK for my new project, and getting following error while second user is connected with client.join(). First user is already connected, and started the video, and getting the …

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## [Multiple videos instead of the active video in Video SDK](https://devforum.zoom.us/t/multiple-videos-instead-of-the-active-video-in-video-sdk/46681)

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**Author:** [@treedis](https://devforum.zoom.us/u/treedis)\
**Replies:** 2\
**Last updated:** [March 29, 2021, 5:47pm UTC](https://devforum.zoom.us/t/multiple-videos-instead-of-the-active-video-in-video-sdk/46681 "2021-03-29T17:47:13Z")

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I’m trying to achieve showing all participants videos instead of just the active speaker. In the documentation they use event\_video\_active\_change, but I thought of using event\_peer\_video\_state\_change like this: client.o…

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## [Web Video SDK with php](https://devforum.zoom.us/t/web-video-sdk-with-php/46679)

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**Author:** [@felipeisraely](https://devforum.zoom.us/u/felipeisraely)\
**Replies:** 1\
**Last updated:** [March 26, 2021, 10:15pm UTC](https://devforum.zoom.us/t/web-video-sdk-with-php/46679 "2021-03-26T22:15:59Z")

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How can i integrate Web Video SDK with PHP?

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## [Is there an open source for sample-videosdk-web?](https://devforum.zoom.us/t/is-there-an-open-source-for-sample-videosdk-web/46537)

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**Author:** [@woasidh1](https://devforum.zoom.us/u/woasidh1)\
**Replies:** 1\
**Last updated:** [March 25, 2021, 4:25pm UTC](https://devforum.zoom.us/t/is-there-an-open-source-for-sample-videosdk-web/46537 "2021-03-25T16:25:55Z")

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Description Hello, I’m trying to build a mobile / web project that uses web video sdk. I found an sample-android-sdk from zoom org in github that implemented most of the functions that zoom program currently provides…

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## [Performance of Fully Customizable SDK](https://devforum.zoom.us/t/performance-of-fully-customizable-sdk/44007)

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**Author:** [@jdoud](https://devforum.zoom.us/u/jdoud)\
**Replies:** 2\
**Last updated:** [March 24, 2021, 8:50pm UTC](https://devforum.zoom.us/t/performance-of-fully-customizable-sdk/44007 "2021-03-24T20:50:38Z")

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Hi, Other in-browser video conferencing providers that use WebRTC for video are limited by bandwidth, which is why you see things like “Up to 200 participants (but we recommend 6-8)”. Generally a meeting with over 20 pa…

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## [TPC/sessionName Bug?](https://devforum.zoom.us/t/tpc-sessionname-bug/45863)

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**Author:** [@hung](https://devforum.zoom.us/u/hung)\
**Replies:** 7\
**Last updated:** [March 24, 2021, 7:39pm UTC](https://devforum.zoom.us/t/tpc-sessionname-bug/45863 "2021-03-24T19:39:18Z")

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Description Get onError callback 7 when using certain tpc/sessionNames Customizable Desktop SDK v.1.0.1 To Reproduce Try authenticating into a session on Android Instant Zoom SDK through the normal process (audio on…

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## [Web Video SDK Minutes - What are session minutes](https://devforum.zoom.us/t/web-video-sdk-minutes-what-are-session-minutes/46288)

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**Author:** [@multivirtuel](https://devforum.zoom.us/u/multivirtuel)\
**Replies:** 10\
**Last updated:** [March 24, 2021, 7:23pm UTC](https://devforum.zoom.us/t/web-video-sdk-minutes-what-are-session-minutes/46288 "2021-03-24T19:23:22Z")

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I’ve seen a few people in these forums and other places ask the question "In the Web Video SDK, what are minutes defined as? Do minutes count the session time, regardless of how many participants join (max 300 from the m…

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## [WebRTC minutes versus Fully Customizable SDK minutes](https://devforum.zoom.us/t/webrtc-minutes-versus-fully-customizable-sdk-minutes/42691)

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**Author:** [@sashang](https://devforum.zoom.us/u/sashang)\
**Replies:** 12\
**Last updated:** [March 24, 2021, 7:02pm UTC](https://devforum.zoom.us/t/webrtc-minutes-versus-fully-customizable-sdk-minutes/42691 "2021-03-24T19:02:50Z")

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What exactly is a billed minute in Zoom’s fully customizable SDK I currently use WebRTC (Vonage) to stream audio/video for my web product. Pricing is billed per subscriber minute. For example, if I have 2 people on the …

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## [Annotation support for Instant SDK](https://devforum.zoom.us/t/annotation-support-for-instant-sdk/46435)

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**Author:** [@ronak](https://devforum.zoom.us/u/ronak)\
**Replies:** 4\
**Last updated:** [March 24, 2021, 6:01pm UTC](https://devforum.zoom.us/t/annotation-support-for-instant-sdk/46435 "2021-03-24T18:01:10Z")

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Description After setting up Zoom mobile video SDK, I discovered that the sample app does not provide a way to select a whiteboard as an option while sharing a screen, neither does it allows a user to annotate over the …

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## [Awaiting response to obtain Customizable Web SDK Key/Secret Creds](https://devforum.zoom.us/t/awaiting-response-to-obtain-customizable-web-sdk-key-secret-creds/46180)

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**Author:** [@jremi](https://devforum.zoom.us/u/jremi)\
**Replies:** 10\
**Last updated:** [March 24, 2021, 5:31pm UTC](https://devforum.zoom.us/t/awaiting-response-to-obtain-customizable-web-sdk-key-secret-creds/46180 "2021-03-24T17:31:32Z")

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Description I would like to begin working with the Zoom Customizable Web SDK. I attempted to fill out the form to sign up, but no response. I would like to know how I can obtain access to @zoomus/instantsdk library (ge…

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## [Multi-Streaming in Fully Customizable Web-SDK & Product Roadmap](https://devforum.zoom.us/t/multi-streaming-in-fully-customizable-web-sdk-product-roadmap/45501)

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**Author:** [@DavidSpeer](https://devforum.zoom.us/u/DavidSpeer)\
**Replies:** 4\
**Last updated:** [March 23, 2021, 10:31pm UTC](https://devforum.zoom.us/t/multi-streaming-in-fully-customizable-web-sdk-product-roadmap/45501 "2021-03-23T22:31:16Z")

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Hello, I’m very excited to continue exploring the Fully Customizable Web-SDK, however, I’ve been disappointed with some of the limitations on the Web-specific version vs iOS / Android. Specifically, I’m wondering there…

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## [Timeline for Fully customizable web sdk](https://devforum.zoom.us/t/timeline-for-fully-customizable-web-sdk/37637)

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**Author:** [@vinod](https://devforum.zoom.us/u/vinod)\
**Replies:** 4\
**Last updated:** [March 23, 2021, 10:26pm UTC](https://devforum.zoom.us/t/timeline-for-fully-customizable-web-sdk/37637 "2021-03-23T22:26:40Z")

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How much time does it take for the implementation of Fully customizable web sdk.

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## [Customizable Web SDK (Audio Receive Browser Support for Safari 11+ / iOS 13+) status](https://devforum.zoom.us/t/customizable-web-sdk-audio-receive-browser-support-for-safari-11-ios-13-status/46179)

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**Author:** [@jremi](https://devforum.zoom.us/u/jremi)\
**Replies:** 2\
**Last updated:** [March 23, 2021, 6:20pm UTC](https://devforum.zoom.us/t/customizable-web-sdk-audio-receive-browser-support-for-safari-11-ios-13-status/46179 "2021-03-23T18:20:02Z")

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Description Customizable Web SDK (Audio Receive Browser Support for Safari 11+ / iOS 13+) status. Additional context Is there any timeline of when we might have audio receive support for Safari/Mobile Safari?

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## [What is Zoom Fully Customization SDK software license](https://devforum.zoom.us/t/what-is-zoom-fully-customization-sdk-software-license/46054)

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**Author:** [@zoommeeting0107](https://devforum.zoom.us/u/zoommeeting0107)\
**Replies:** 1\
**Last updated:** [March 22, 2021, 9:53pm UTC](https://devforum.zoom.us/t/what-is-zoom-fully-customization-sdk-software-license/46054 "2021-03-22T21:53:19Z")

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Hi, I have plan to integrate the zoom SDK in my app, and want to know about legal using. is this SDK license is provide under \[Proprietary license\] license?

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## [Fully customizable SDK pricing?](https://devforum.zoom.us/t/fully-customizable-sdk-pricing/38402)

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**Author:** [@zaxayon](https://devforum.zoom.us/u/zaxayon)\
**Replies:** 6\
**Last updated:** [March 22, 2021, 6:14pm UTC](https://devforum.zoom.us/t/fully-customizable-sdk-pricing/38402 "2021-03-22T18:14:48Z")

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Hi there, While we are waiting for the self-service fully customizable SDK onboarding to begin, can we have some more information about the pricing (beyond 10,000 free minutes per month)? Our team needs to make a decisi…

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## [Web Fully Customizable SDK](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175)

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**Author:** [@tom3](https://devforum.zoom.us/u/tom3)\
**Replies:** 11\
**Last updated:** [March 22, 2021, 6:12pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175 "2021-03-22T18:12:36Z")

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Description We see that you Zoom published a new product named “Web Fully Customizable SDK”. We need to know if the audio quality of this SDK is better than the tradional Zoom Web Sdk. As we know the quality of the Zo…

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## [Saving the soundtrack](https://devforum.zoom.us/t/saving-the-soundtrack/45736)

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**Author:** [@VerGar](https://devforum.zoom.us/u/VerGar)\
**Replies:** 3\
**Last updated:** [March 19, 2021, 7:20pm UTC](https://devforum.zoom.us/t/saving-the-soundtrack/45736 "2021-03-19T19:20:53Z")

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I am interested in the possibility of saving the soundtrack in one file and the image in the other. Ideally, the save should be made on an external server. Will I be able to do it easily with the API in php? Regards

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## [Gallery view broken in Firefox when multiple users join](https://devforum.zoom.us/t/gallery-view-broken-in-firefox-when-multiple-users-join/45697)

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**Author:** [@hasan.md](https://devforum.zoom.us/u/hasan.md)\
**Replies:** 2\
**Last updated:** [March 19, 2021, 4:57pm UTC](https://devforum.zoom.us/t/gallery-view-broken-in-firefox-when-multiple-users-join/45697 "2021-03-19T16:57:58Z")

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Hi @tommy, Gallery view in Firefox breaks whenever there are multiple users in a session. We also tried in our app where we are integrating the instant sdk right now, but to no avail. This issue seems to be exclusive t…

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## [About video quality](https://devforum.zoom.us/t/about-video-quality/45792)

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**Author:** [@sukyu0919](https://devforum.zoom.us/u/sukyu0919)\
**Replies:** 3\
**Last updated:** [March 18, 2021, 11:26pm UTC](https://devforum.zoom.us/t/about-video-quality/45792 "2021-03-18T23:26:25Z")

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Description Can the video quality be more than 360p? (I know that the Client Web SDK is limited to 360p. If 720p quality is possible like webrtc, I would like to sign a license agreement. Please recommend the type of s…

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## [Inquiry about account creation](https://devforum.zoom.us/t/inquiry-about-account-creation/45860)

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**Author:** [@jklee](https://devforum.zoom.us/u/jklee)\
**Replies:** 1\
**Last updated:** [March 17, 2021, 5:29pm UTC](https://devforum.zoom.us/t/inquiry-about-account-creation/45860 "2021-03-17T17:29:33Z")

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My company has already purchased a ZoomMeeting license and is using it. I have seen the notes below on creating a new account to use the Customizable SDK. “You can not access the Fully Customizable SDK using your exist…

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## [I want to integrate ZOOM in ASP.NET MVC Please share exact example and source codes](https://devforum.zoom.us/t/i-want-to-integrate-zoom-in-asp-net-mvc-please-share-exact-example-and-source-codes/37879)

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**Author:** [@aftabh2018](https://devforum.zoom.us/u/aftabh2018)\
**Replies:** 7\
**Last updated:** [March 12, 2021, 9:37pm UTC](https://devforum.zoom.us/t/i-want-to-integrate-zoom-in-asp-net-mvc-please-share-exact-example-and-source-codes/37879 "2021-03-12T21:37:08Z")

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I want to integrate ZOOM in ASP.NET MVC Please share the exact example and source code\](https://devforum.zoom.us/t/i-want-to-integrate-zoom-in-asp-net-mvc-please-share-exact-example-and-source-code/37878)

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