# Video SDK

**URL:** https://devforum.zoom.us/c/video-sdk/55.md?page=9

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 10

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## [Getting started with Javascript (not Node)](https://devforum.zoom.us/t/getting-started-with-javascript-not-node/137520)

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**Author:** [@BCMP](https://devforum.zoom.us/u/BCMP)\
**Replies:** 0\
**Last updated:** [September 19, 2025, 11:46pm UTC](https://devforum.zoom.us/t/getting-started-with-javascript-not-node/137520 "2025-09-19T23:46:31Z")

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I’ve been spending hours and hours nowand just getting nowhere started. I can’t find a JS only tutorial. The “Javascipt” quick starts on the getting started re Node and not Javascript. Even the tutorial here “Basic HTM…

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## [The main video is rotated 90 degrees when the phone is in landscape mode](https://devforum.zoom.us/t/the-main-video-is-rotated-90-degrees-when-the-phone-is-in-landscape-mode/137432)

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**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\
**Replies:** 4\
**Last updated:** [September 19, 2025, 1:55am UTC](https://devforum.zoom.us/t/the-main-video-is-rotated-90-degrees-when-the-phone-is-in-landscape-mode/137432 "2025-09-19T01:55:10Z")

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Description When I rotate the phone, I will execute render user: await mediaStream.attachVideo(userId, quality); However, sometimes I encounter the issue where my own video is displayed correctly at first, but after a…

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## [Why Does \<video-player\> Render as a \<div\> with SharedArrayBuffer Enabled, but as a \<video\> Otherwise — and How Can I Style It?](https://devforum.zoom.us/t/why-does-video-player-render-as-a-div-with-sharedarraybuffer-enabled-but-as-a-video-otherwise-and-how-can-i-style-it/137322)

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**Author:** [@devtesting492](https://devforum.zoom.us/u/devtesting492)\
**Replies:** 4\
**Last updated:** [September 19, 2025, 12:18am UTC](https://devforum.zoom.us/t/why-does-video-player-render-as-a-div-with-sharedarraybuffer-enabled-but-as-a-video-otherwise-and-how-can-i-style-it/137322 "2025-09-19T00:18:54Z")

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Here is the codes for reference: \<video-player-container data-v-423765ad="" class="video-player" style="display: block; position: relative;"\> \<video-player node-id="16778240" media-type="video" style="width: 100% !im…

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## [Unexpected Disconnection with ReconnectReason.Failover Despite Stable Network](https://devforum.zoom.us/t/unexpected-disconnection-with-reconnectreason-failover-despite-stable-network/137075)

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**Author:** [@Dungvl76](https://devforum.zoom.us/u/Dungvl76)\
**Replies:** 7\
**Last updated:** [September 18, 2025, 10:47am UTC](https://devforum.zoom.us/t/unexpected-disconnection-with-reconnectreason-failover-despite-stable-network/137075 "2025-09-18T10:47:15Z")

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Video SDK Type and Version Web Video SDK version: 2.2.5 Description All users in the meeting were disconnected from Zoom and received ConnectionState.reconnecting with ReconnectReason.Failover. About 2 seconds later, …

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## [Video Quality issues](https://devforum.zoom.us/t/video-quality-issues/136110)

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**Author:** [@DanielSchmidt](https://devforum.zoom.us/u/DanielSchmidt)\
**Replies:** 9\
**Last updated:** [September 18, 2025, 12:05pm UTC](https://devforum.zoom.us/t/video-quality-issues/136110 "2025-09-18T12:05:53Z")

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Greetings, I’m on a developer plan (we have been building an app over the last year). After a lot of beta testing we are ready to launch our app which incorporates zoom’s SDK. It is not clear what we need to make it work…

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## [Caption for Live Transcription with Zoom Video SDK UI Toolkit](https://devforum.zoom.us/t/caption-for-live-transcription-with-zoom-video-sdk-ui-toolkit/136933)

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**Author:** [@derciorosario55](https://devforum.zoom.us/u/derciorosario55)\
**Replies:** 1\
**Last updated:** [September 16, 2025, 10:44am UTC](https://devforum.zoom.us/t/caption-for-live-transcription-with-zoom-video-sdk-ui-toolkit/136933 "2025-09-16T10:44:21Z")

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how can i enable live caption using Zoom video sdk toolkit (React)?

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## [Need to add separate webhook urls for staging and production environment](https://devforum.zoom.us/t/need-to-add-separate-webhook-urls-for-staging-and-production-environment/137302)

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**Author:** [@Erik5](https://devforum.zoom.us/u/Erik5)\
**Replies:** 1\
**Last updated:** [September 16, 2025, 10:43am UTC](https://devforum.zoom.us/t/need-to-add-separate-webhook-urls-for-staging-and-production-environment/137302 "2025-09-16T10:43:04Z")

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Need to add separate webhook urls for staging and production environment in video sdk. How can I do that?

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## [PIP mode get stuck when app in background iOS (Flutter)](https://devforum.zoom.us/t/pip-mode-get-stuck-when-app-in-background-ios-flutter/137395)

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**Author:** [@Noureen](https://devforum.zoom.us/u/Noureen)\
**Replies:** 0\
**Last updated:** [September 16, 2025, 7:14am UTC](https://devforum.zoom.us/t/pip-mode-get-stuck-when-app-in-background-ios-flutter/137395 "2025-09-16T07:14:08Z")

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Video SDK Type and Version Flutter Video SDK – Flutter (version: 2.3.0) Description We are implementing Picture-in-Picture (PiP) mode using the Flutter Zoom Video SDK on iOS. When the app is in the foreground, enab…

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## [Live Transcription always detects English instead of Japanese](https://devforum.zoom.us/t/live-transcription-always-detects-english-instead-of-japanese/137363)

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**Author:** [@VFA-AnhPP](https://devforum.zoom.us/u/VFA-AnhPP)\
**Replies:** 1\
**Last updated:** [September 16, 2025, 1:43am UTC](https://devforum.zoom.us/t/live-transcription-always-detects-english-instead-of-japanese/137363 "2025-09-16T01:43:08Z")

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Hi team, I’m using Zoom Video SDK v2.2.5 and tried to enable live transcription with Japanese. Here is my setup: await liveTranscriptionTranslation.startLiveTranscription() liveTranscriptionTranslation.setTranslationL…

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## [Zoom Meeting SDK for create zoom bot app](https://devforum.zoom.us/t/zoom-meeting-sdk-for-create-zoom-bot-app/128944)

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**Author:** [@Adhikansh](https://devforum.zoom.us/u/Adhikansh)\
**Replies:** 1\
**Last updated:** [March 3, 2025, 11:48pm UTC](https://devforum.zoom.us/t/zoom-meeting-sdk-for-create-zoom-bot-app/128944 "2025-03-03T23:48:09Z")

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I want to create a zoom meeting bot, which will join zoom meet and then take attendance of all the users who join the meeting. But when I read docs I see I need to create and use SDK but when I go to marketplace I don’t …

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## [Cross Origin Isolation for SharedArrayBuffeer in iOS browsers and embedding of third party content](https://devforum.zoom.us/t/cross-origin-isolation-for-sharedarraybuffeer-in-ios-browsers-and-embedding-of-third-party-content/137275)

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**Author:** [@Andre7](https://devforum.zoom.us/u/Andre7)\
**Replies:** 1\
**Last updated:** [September 12, 2025, 2:08am UTC](https://devforum.zoom.us/t/cross-origin-isolation-for-sharedarraybuffeer-in-ios-browsers-and-embedding-of-third-party-content/137275 "2025-09-12T02:08:39Z")

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Description We’re running into a challenge using the Zoom Video SDK in a React application. We need to embed third-party content (where we don’t control headers). On Chrome (desktop) and Android, we were able to make …

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## [Video not being rendered](https://devforum.zoom.us/t/video-not-being-rendered/137214)

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**Author:** [@meet-jeavio](https://devforum.zoom.us/u/meet-jeavio)\
**Replies:** 1\
**Last updated:** [September 10, 2025, 6:45am UTC](https://devforum.zoom.us/t/video-not-being-rendered/137214 "2025-09-10T06:45:04Z")

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Description This is observed couple of times during past 6 months. What happens is when both participants connect, let’s say them Alice & Bob. So now Alice is able to see self video & Bob video, but Bob is not able to s…

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## [Experiencing issues with black canvas when using SIP](https://devforum.zoom.us/t/experiencing-issues-with-black-canvas-when-using-sip/137057)

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**Author:** [@Ekko](https://devforum.zoom.us/u/Ekko)\
**Replies:** 1\
**Last updated:** [September 10, 2025, 3:12am UTC](https://devforum.zoom.us/t/experiencing-issues-with-black-canvas-when-using-sip/137057 "2025-09-10T03:12:21Z")

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Video SDK Type and Version 2.2.10 Description I tried joining the call via SIP but after a couple of moments it kicks me from the call. That is where the black canvas issue again comes back when changing the different…

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## [\[React-Native\] Screen Sharing Not Working in Android After Upgrading Zoom Video SDK from 1.13.11 to 2.2.5](https://devforum.zoom.us/t/react-native-screen-sharing-not-working-in-android-after-upgrading-zoom-video-sdk-from-1-13-11-to-2-2-5/134659)

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**Author:** [@sahil.saiyed](https://devforum.zoom.us/u/sahil.saiyed)\
**Replies:** 4\
**Last updated:** [September 9, 2025, 7:39pm UTC](https://devforum.zoom.us/t/react-native-screen-sharing-not-working-in-android-after-upgrading-zoom-video-sdk-from-1-13-11-to-2-2-5/134659 "2025-09-09T19:39:54Z")

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Description Screen sharing is not working on Android after updating the Zoom Video SDK for React Native from version 1.13.11 to 2.2.5. It was working fine on the previous version. After the upgrade, I receive the system …

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## [Video flicker in Firefox browser in video sdk ui toolkit 2.2.0-1](https://devforum.zoom.us/t/video-flicker-in-firefox-browser-in-video-sdk-ui-toolkit-2-2-0-1/136371)

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**Author:** [@SumitKadam](https://devforum.zoom.us/u/SumitKadam)\
**Replies:** 5\
**Last updated:** [September 9, 2025, 3:23pm UTC](https://devforum.zoom.us/t/video-flicker-in-firefox-browser-in-video-sdk-ui-toolkit-2-2-0-1/136371 "2025-09-09T15:23:36Z")

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I am using video sdk ui toolkit 2.2.0-1. On Mozilla Firefox, the video call flickers and the colors are not coming. The video color changes intermittently. The caller is from a web application and receiver is a mobile …

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## [How to acquire add-on for Live Transcription (live captions) for UI Toolkit in Video SDK?](https://devforum.zoom.us/t/how-to-acquire-add-on-for-live-transcription-live-captions-for-ui-toolkit-in-video-sdk/136988)

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**Author:** [@Doug3](https://devforum.zoom.us/u/Doug3)\
**Replies:** 1\
**Last updated:** [September 8, 2025, 1:37pm UTC](https://devforum.zoom.us/t/how-to-acquire-add-on-for-live-transcription-live-captions-for-ui-toolkit-in-video-sdk/136988 "2025-09-08T13:37:41Z")

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My question: How to acquire and use the add-on “license” for Live Transcription (live captions) for UI Toolkit in the Video SDK for web. I’m using Video SDK - UI Toolkit version 2.2.5-1, using vanilla JS for a web app —…

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## [Is the resolution cap enforced by SDK](https://devforum.zoom.us/t/is-the-resolution-cap-enforced-by-sdk/137092)

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**Author:** [@swehby](https://devforum.zoom.us/u/swehby)\
**Replies:** 2\
**Last updated:** [September 5, 2025, 3:09pm UTC](https://devforum.zoom.us/t/is-the-resolution-cap-enforced-by-sdk/137092 "2025-09-05T15:09:30Z")

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From Zoom’s video sdk documentation (wish I could link the article): Video SDK for web supports sending up to 1080p that native clients can render and rendering up to 1080p video streams. You can render one 1080p video…

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## [Swift Package Out-of-Date (again)](https://devforum.zoom.us/t/swift-package-out-of-date-again/136842)

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**Author:** [@richardpiazza](https://devforum.zoom.us/u/richardpiazza)\
**Replies:** 2\
**Last updated:** [September 4, 2025, 3:04pm UTC](https://devforum.zoom.us/t/swift-package-out-of-date-again/136842 "2025-09-04T15:04:53Z")

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@elisa.zoom Swift Package Manager SDK Out of Date Version 2.3.5 published August 21, 2025. Swift Package SDK not updated - August 25, 2025. Can you please help me understand why this is delayed? Is there a reason why …

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## [Crash In getShareStatus function](https://devforum.zoom.us/t/crash-in-getsharestatus-function/132994)

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**Author:** [@prw3100](https://devforum.zoom.us/u/prw3100)\
**Replies:** 19\
**Last updated:** [September 4, 2025, 3:31am UTC](https://devforum.zoom.us/t/crash-in-getsharestatus-function/132994 "2025-09-04T03:31:07Z")

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Hi @ekaansh.zoom, We are currently using the latest ZoomVideoSDK (version 2.2.0) for iOS and have been encountering frequent crashes in the getShareStatus function when users attempt to share their screen. In some cases…

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## [Zoom Video SDK session causes another user’s browser to appear logged in to my Zoom web account](https://devforum.zoom.us/t/zoom-video-sdk-session-causes-another-user-s-browser-to-appear-logged-in-to-my-zoom-web-account/136335)

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**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\
**Replies:** 5\
**Last updated:** [September 4, 2025, 2:21am UTC](https://devforum.zoom.us/t/zoom-video-sdk-session-causes-another-user-s-browser-to-appear-logged-in-to-my-zoom-web-account/136335 "2025-09-04T02:21:03Z")

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Problem statement: A user joined our web app (meet.talkplayground.com) built with Zoom Video SDK for Web. After the session, they went to zoom.com and saw my initials (“NV”) in the header, as if logged in to my account.…

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## [Issue Installing flutter\_zoom\_videosdk: ^2.1.10 – iOS Pods Not Installing](https://devforum.zoom.us/t/issue-installing-flutter-zoom-videosdk-2-1-10-ios-pods-not-installing/137047)

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**Author:** [@Sasikumar](https://devforum.zoom.us/u/Sasikumar)\
**Replies:** 0\
**Last updated:** [September 3, 2025, 5:47am UTC](https://devforum.zoom.us/t/issue-installing-flutter-zoom-videosdk-2-1-10-ios-pods-not-installing/137047 "2025-09-03T05:47:29Z")

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Got it :+1: — here’s a polished, professional draft you can post in the Zoom Developer Forum: Hello Zoom Developer Support, I’m integrating the Zoom Video SDK into a Flutter project using the package: flutter\_zoom\_vi…

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## [How can I add different actions for both End and Leave button triggers?](https://devforum.zoom.us/t/how-can-i-add-different-actions-for-both-end-and-leave-button-triggers/137009)

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**Author:** [@Dereje](https://devforum.zoom.us/u/Dereje)\
**Replies:** 0\
**Last updated:** [September 1, 2025, 5:24am UTC](https://devforum.zoom.us/t/how-can-i-add-different-actions-for-both-end-and-leave-button-triggers/137009 "2025-09-01T05:24:18Z")

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Dear, I utilized Zoom Video SDK Toolkit for custom video application. In example code for closing an event there is only one call for both End & Leave video call, that’s uitoolkit.onSessionClosed(this.sessionClosed) M…

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## [Please enable Video SDK app creation for my account](https://devforum.zoom.us/t/please-enable-video-sdk-app-creation-for-my-account/136927)

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**Author:** [@Israel1](https://devforum.zoom.us/u/Israel1)\
**Replies:** 1\
**Last updated:** [August 29, 2025, 7:12am UTC](https://devforum.zoom.us/t/please-enable-video-sdk-app-creation-for-my-account/136927 "2025-08-29T07:12:24Z")

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Hello Zoom Developer Team, My name is Israel. In my account (agent.developer@ecosdeliderazgo.com), I cannot see the Video SDK option under Build App in the Zoom App Marketplace. I only see options for General App, Server…

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## [Self video black screen when rendered in video-player-container with display:flex (2.2.5, not in 2.1.0)](https://devforum.zoom.us/t/self-video-black-screen-when-rendered-in-video-player-container-with-display-flex-2-2-5-not-in-2-1-0/136637)

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**Author:** [@Dungvl76](https://devforum.zoom.us/u/Dungvl76)\
**Replies:** 12\
**Last updated:** [August 27, 2025, 11:11am UTC](https://devforum.zoom.us/t/self-video-black-screen-when-rendered-in-video-player-container-with-display-flex-2-2-5-not-in-2-1-0/136637 "2025-08-27T11:11:38Z")

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Description In the case of a layout with 2 video-player-containers (each stream user is rendered in one video-player-container), if the self video is rendered in a video-player-container that uses display: flex, this ca…

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## [Cannot join subsessions: Websocket closed before connection is established loop](https://devforum.zoom.us/t/cannot-join-subsessions-websocket-closed-before-connection-is-established-loop/136674)

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**Author:** [@apc](https://devforum.zoom.us/u/apc)\
**Replies:** 7\
**Last updated:** [August 27, 2025, 2:36am UTC](https://devforum.zoom.us/t/cannot-join-subsessions-websocket-closed-before-connection-is-established-loop/136674 "2025-08-27T02:36:57Z")

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Description I’m attempting to build a waiting room using subsessions as described in the developer blog entry “Building a telehealth waiting room with Zoom Video SDK”. If I remove all lines of code up to the .joinSubses…

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## [I always get this 5013 error topic length](https://devforum.zoom.us/t/i-always-get-this-5013-error-topic-length/136684)

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**Author:** [@Carlos3](https://devforum.zoom.us/u/Carlos3)\
**Replies:** 2\
**Last updated:** [August 22, 2025, 5:12am UTC](https://devforum.zoom.us/t/i-always-get-this-5013-error-topic-length/136684 "2025-08-22T05:12:28Z")

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Hello, I always get 5013 error even tough I already trim the sessionName to be be less than 200 , as you all can see in the capture of my console.log {sname: ‘babi’, snameLen: 4, uname: ‘Teacher\_1755674242890’, unameL…

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## [The mic still shows as on even though the device has been blocked](https://devforum.zoom.us/t/the-mic-still-shows-as-on-even-though-the-device-has-been-blocked/136644)

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**Author:** [@tungnguyen020394](https://devforum.zoom.us/u/tungnguyen020394)\
**Replies:** 8\
**Last updated:** [August 21, 2025, 11:24am UTC](https://devforum.zoom.us/t/the-mic-still-shows-as-on-even-though-the-device-has-been-blocked/136644 "2025-08-21T11:24:35Z")

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Description If I join a room with the microphone blocked at the browser permission level, other participants still see my mic as On. Environment Browser: Chrome (e.g., 139.0.0.0) OS: Windows 10/11 (confirm) SDK/…

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## [Urgent: Video SDK Error "This account does not exist" - Confirmed Correct Credentials & Active CPaaS Plan, Suspect "Reseller Partner" Provisioning Issue](https://devforum.zoom.us/t/urgent-video-sdk-error-this-account-does-not-exist-confirmed-correct-credentials-active-cpaas-plan-suspect-reseller-partner-provisioning-issue/136378)

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**Author:** [@Christopher6](https://devforum.zoom.us/u/Christopher6)\
**Replies:** 2\
**Last updated:** [August 21, 2025, 4:02am UTC](https://devforum.zoom.us/t/urgent-video-sdk-error-this-account-does-not-exist-confirmed-correct-credentials-active-cpaas-plan-suspect-reseller-partner-provisioning-issue/136378 "2025-08-21T04:02:19Z")

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Hello Zoom Developer Community, I am hoping for some urgent help from a Zoom staff member regarding a critical account issue that is completely blocking my Video SDK integration. I have confirmed my implementation is co…

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## [Screen share extention not showing in flutter app](https://devforum.zoom.us/t/screen-share-extention-not-showing-in-flutter-app/136678)

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**Author:** [@BacBon](https://devforum.zoom.us/u/BacBon)\
**Replies:** 0\
**Last updated:** [August 20, 2025, 3:27am UTC](https://devforum.zoom.us/t/screen-share-extention-not-showing-in-flutter-app/136678 "2025-08-20T03:27:57Z")

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screen share extention not showing in flutter app - I have created all the reuired steps still screen sharing extetnion not showing in control center

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## [Error: Zoom Video SDK startLiveStream API returns errorCode 7401 - "parameter cannot be empty" despite passing parameters](https://devforum.zoom.us/t/error-zoom-video-sdk-startlivestream-api-returns-errorcode-7401-parameter-cannot-be-empty-despite-passing-parameters/136507)

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**Author:** [@Shashwath](https://devforum.zoom.us/u/Shashwath)\
**Replies:** 3\
**Last updated:** [August 20, 2025, 2:10am UTC](https://devforum.zoom.us/t/error-zoom-video-sdk-startlivestream-api-returns-errorcode-7401-parameter-cannot-be-empty-despite-passing-parameters/136507 "2025-08-20T02:10:00Z")

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Summary: While invoking the startLiveStream API from the Zoom Video SDK (@zoom/videosdk package), the call fails with: errorCode: 7401 reason: "parameter cannot be empty" type: "INVALID\_PARAMETERS" Details: Th…

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