# macOS

**URL:** https://devforum.zoom.us/c/video-sdk/macos/36.md

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

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## [About the macOS category](https://devforum.zoom.us/t/about-the-macos-category/43497)

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**Author:** [@tommy](https://devforum.zoom.us/u/tommy)\
**Replies:** 0\
**Last updated:** [February 16, 2021, 5:19pm UTC](https://devforum.zoom.us/t/about-the-macos-category/43497 "2021-02-16T17:19:00Z")

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Questions and answers about the macOS Video SDK! Build rich-featured iOS apps designed to connect communities through highly customized user interfaces and access to raw video & audio data.

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## [Unable to consistently start a share after joining a session](https://devforum.zoom.us/t/unable-to-consistently-start-a-share-after-joining-a-session/138563)

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**Author:** [@Tech30](https://devforum.zoom.us/u/Tech30)\
**Replies:** 1\
**Last updated:** [November 14, 2025, 6:06pm UTC](https://devforum.zoom.us/t/unable-to-consistently-start-a-share-after-joining-a-session/138563 "2025-11-14T18:06:01Z")

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Upon joining a session, we are trying to start a share using a second camera. The second camera is a capture device that is receiving an HDMI feed of another computer’s screen. The device joins the session as a user and …

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## [Minimal Zoom Video SDK version](https://devforum.zoom.us/t/minimal-zoom-video-sdk-version/137925)

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**Author:** [@Priyank1](https://devforum.zoom.us/u/Priyank1)\
**Replies:** 0\
**Last updated:** [October 8, 2025, 10:59am UTC](https://devforum.zoom.us/t/minimal-zoom-video-sdk-version/137925 "2025-10-08T10:59:25Z")

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Hello, I have successfully integrated Zoom Video SDK with MacOS and its working fine. The only issue currently is that the App size. Due to Zoom sdk delendency it it becoming more than 50mb in size which is not ideal fo…

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## [Duplicate class implementations macOS with ZoomVideoSDK v2.2.10](https://devforum.zoom.us/t/duplicate-class-implementations-macos-with-zoomvideosdk-v2-2-10/134939)

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**Author:** [@Tech30](https://devforum.zoom.us/u/Tech30)\
**Replies:** 0\
**Last updated:** [July 7, 2025, 7:14pm UTC](https://devforum.zoom.us/t/duplicate-class-implementations-macos-with-zoomvideosdk-v2-2-10/134939 "2025-07-07T19:14:58Z")

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When trying to integrate v2.2.10 for macOS am getting errors about duplicate class implementations. These are the errors: ZMCaptureModel in both VideoSDK.dylib and ZMVideoSDK.framework/Versions/A/ZMVideoSDK ZMCaptureHe…

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## [Source Map Loading Error and Zoom Media Sharing Initialization Issue in Angular (Mac Safari & Firefox)](https://devforum.zoom.us/t/source-map-loading-error-and-zoom-media-sharing-initialization-issue-in-angular-mac-safari-firefox/121577)

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**Author:** [@geanrhea1998](https://devforum.zoom.us/u/geanrhea1998)\
**Replies:** 0\
**Last updated:** [November 27, 2024, 6:02am UTC](https://devforum.zoom.us/t/source-map-loading-error-and-zoom-media-sharing-initialization-issue-in-angular-mac-safari-firefox/121577 "2024-11-27T06:02:16Z")

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I’m encountering a Source Map Loading Error in my Angular application when I click the “Start Sharing” button to initialize Zoom media sharing. This issue only occurs on Mac Safari and Mac Firefox, while it works fine on…

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## [Unable to Upload macOS App with Zoom Video SDK to TestFlight – Asset Validation Errors](https://devforum.zoom.us/t/unable-to-upload-macos-app-with-zoom-video-sdk-to-testflight-asset-validation-errors/116977)

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**Author:** [@nikunj.ramani](https://devforum.zoom.us/u/nikunj.ramani)\
**Replies:** 4\
**Last updated:** [September 10, 2024, 4:17pm UTC](https://devforum.zoom.us/t/unable-to-upload-macos-app-with-zoom-video-sdk-to-testflight-asset-validation-errors/116977 "2024-09-10T16:17:56Z")

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Hi Zoom Support, I’ve successfully integrated the Zoom Video SDK into my macOS application, and it is working as expected. However, I encountered issues while trying to share the app with my team via TestFlight. When I…

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## [macOS App distribution guidance](https://devforum.zoom.us/t/macos-app-distribution-guidance/114393)

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**Author:** [@Jacs](https://devforum.zoom.us/u/Jacs)\
**Replies:** 2\
**Last updated:** [July 29, 2024, 6:46pm UTC](https://devforum.zoom.us/t/macos-app-distribution-guidance/114393 "2024-07-29T18:46:15Z")

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Hi, Does anyone have experience archiving and distributing a macOS app that has the ZoomVideoSDK added as a library dependency? I’m trying to archive my app for direct distribution and I’m facing this window with optio…

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## [macOS Support for PTZ cameras](https://devforum.zoom.us/t/macos-support-for-ptz-cameras/114250)

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**Author:** [@Jacs](https://devforum.zoom.us/u/Jacs)\
**Replies:** 2\
**Last updated:** [July 24, 2024, 9:52pm UTC](https://devforum.zoom.us/t/macos-support-for-ptz-cameras/114250 "2024-07-24T21:52:29Z")

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Hi, I can see that version 1.6.2 introduced support for PTZ cameras, but I can’t find any information in regards to how to initialize and allow control over the camera. Has anyone been able to do this on macOS? I’m …

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## [MacOS - initSDK returns error code 5](https://devforum.zoom.us/t/macos-initsdk-returns-error-code-5/113887)

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**Author:** [@Jacs](https://devforum.zoom.us/u/Jacs)\
**Replies:** 5\
**Last updated:** [July 18, 2024, 4:33pm UTC](https://devforum.zoom.us/t/macos-initsdk-returns-error-code-5/113887 "2024-07-18T16:33:10Z")

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Description Receiving ZMVideoSDKErrors\_Load\_Module\_Error after trying to initialize ZMVideoSDK. Which macOS Video SDK version? macOS 1.12.0 To Reproduce(If applicable) Steps to reproduce the behavior: Same as a pre…

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## [MacOS - initSDK is giving error code 5](https://devforum.zoom.us/t/macos-initsdk-is-giving-error-code-5/111280)

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**Author:** [@ravi8x](https://devforum.zoom.us/u/ravi8x)\
**Replies:** 5\
**Last updated:** [June 7, 2024, 6:08pm UTC](https://devforum.zoom.us/t/macos-initsdk-is-giving-error-code-5/111280 "2024-06-07T18:08:57Z")

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Hello We are trying to update our Mac OS Zoom SDK to 6.0.10.34840. While doing so we made sure that all the steps are followed. But when we tried to initialise the SDK, it is always giving us error code 5. Below is the …

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## [Error 5 when initializing MacOS SDK](https://devforum.zoom.us/t/error-5-when-initializing-macos-sdk/110550)

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**Author:** [@pawelsb](https://devforum.zoom.us/u/pawelsb)\
**Replies:** 0\
**Last updated:** [May 23, 2024, 12:17pm UTC](https://devforum.zoom.us/t/error-5-when-initializing-macos-sdk/110550 "2024-05-23T12:17:38Z")

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Description I have Mac Catalyst app and I’m trying to use Zoom MacOS SDK via a plugin. It builds fine, I followed steps from the guide but when initializing SDK I’m getting error. SDK failed to initialize: ZMVideoSDKEr…

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## [Troubleshooting Video SDK initialization on macOS](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171)

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**Author:** [@richardpiazza](https://devforum.zoom.us/u/richardpiazza)\
**Replies:** 2\
**Last updated:** [May 21, 2024, 7:13pm UTC](https://devforum.zoom.us/t/troubleshooting-video-sdk-initialization-on-macos/108171 "2024-05-21T19:13:43Z")

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Video SDK Type and Version Zoom Video SDK macOS 1.11.0 Description Initializing the SDK shared instance results in an error. let params = ZMVideoSDKInitParams() params.domain = "https://zoom.us" params.enableLog = tr…

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## [Screen sharing doesn't work in macOS sample app](https://devforum.zoom.us/t/screen-sharing-doesnt-work-in-macos-sample-app/105605)

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**Author:** [@g23847](https://devforum.zoom.us/u/g23847)\
**Replies:** 1\
**Last updated:** [March 13, 2024, 1:22pm UTC](https://devforum.zoom.us/t/screen-sharing-doesnt-work-in-macos-sample-app/105605 "2024-03-13T13:22:30Z")

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When I start screen sharing in the macOS sample app, the screen share doesn’t show up in either another instance of the sample app, or the web sample app (Chrome and Safari). Video works. macOS Video SDK version 1.10.5 …

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## [Crash on network failure](https://devforum.zoom.us/t/crash-on-network-failure/98642)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 0\
**Last updated:** [November 19, 2023, 5:15am UTC](https://devforum.zoom.us/t/crash-on-network-failure/98642 "2023-11-19T05:15:52Z")

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Description A crash happens ON EVERY SINGLE network failure/loss when sessionContext.externalVideoSource is set. Which macOS Video SDK version? v1.9.6 and older (all from v1.3.2 onwards) Steps to reproduce the behavi…

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## [Black video for all participants v1.9.6](https://devforum.zoom.us/t/black-video-for-all-participants-v1-9-6/98054)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 0\
**Last updated:** [November 8, 2023, 9:41am UTC](https://devforum.zoom.us/t/black-video-for-all-participants-v1-9-6/98054 "2023-11-08T09:41:26Z")

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Description When updating to SDK v1.9.6 I noticed that I get a black video feed for all participants in 50% of cases. This behavior doesn’t happen on v1.9.3. Which macOS Video SDK version? To Reproduce(If applicable) …

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## [Live transcriptions linking error](https://devforum.zoom.us/t/live-transcriptions-linking-error/96425)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 2\
**Last updated:** [October 17, 2023, 9:06am UTC](https://devforum.zoom.us/t/live-transcriptions-linking-error/96425 "2023-10-17T09:06:45Z")

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Description When implementing live transcriptions, using the transcriptions related delegate calls is causing a linking error. Which macOS Video SDK version? 1.8.5, 19.1. Additional context ld: Undefined symbols: …

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## [AudioHelper get/set microphones/speakers don't work](https://devforum.zoom.us/t/audiohelper-get-set-microphones-speakers-dont-work/89744)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 0\
**Last updated:** [June 7, 2023, 2:12am UTC](https://devforum.zoom.us/t/audiohelper-get-set-microphones-speakers-dont-work/89744 "2023-06-07T02:12:02Z")

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Description Methods for getting and selecting audio input/output don’t work: -(NSArray\<ZMVideoSDKSpeakerDevice \*\>\*)getSpeakerList; -(NSArray\<ZMVideoSDKMicDevice \*\>\*)getMicList; -(ZMVideoSDKErrors)selectSpeaker:(NSStrin…

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## [Detailed instructions how to embed MacOS SDK](https://devforum.zoom.us/t/detailed-instructions-how-to-embed-macos-sdk/84151)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 0\
**Last updated:** [March 4, 2023, 5:09am UTC](https://devforum.zoom.us/t/detailed-instructions-how-to-embed-macos-sdk/84151 "2023-03-04T05:09:37Z")

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Description I would greatly appreciate a comprehensive guide on adding the macOS SDK to my project, including all the necessary files and details on their usage. I am encountering issues when upgrading the SDK as my app…

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## [Joining a Zoom when on VPN](https://devforum.zoom.us/t/joining-a-zoom-when-on-vpn/82416)

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**Author:** [@john.popham](https://devforum.zoom.us/u/john.popham)\
**Replies:** 1\
**Last updated:** [February 2, 2023, 5:43pm UTC](https://devforum.zoom.us/t/joining-a-zoom-when-on-vpn/82416 "2023-02-02T17:43:29Z")

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Our sales ops director needs to be on the VPN often and today he must disconnect to join Zoom meetings. Is there a way around this somehow?

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## [Sharing screen by multiple users at the same time](https://devforum.zoom.us/t/sharing-screen-by-multiple-users-at-the-same-time/80955)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 6\
**Last updated:** [February 1, 2023, 4:04am UTC](https://devforum.zoom.us/t/sharing-screen-by-multiple-users-at-the-same-time/80955 "2023-02-01T04:04:00Z")

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Description I would like to have the ability to share the screen by multiple users at the same time. Additional context When a second user starts sharing the screen, the first share screen ends automatically.

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## [Missing Documentation: enableEchoCancellation, enableHighFidelityMusicMode, or enableStereoAudio Fail Unless Mic Original Input is Enabled](https://devforum.zoom.us/t/missing-documentation-enableechocancellation-enablehighfidelitymusicmode-or-enablestereoaudio-fail-unless-mic-original-input-is-enabled/77632)

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**Author:** [@mark\_coniglio](https://devforum.zoom.us/u/mark_coniglio)\
**Replies:** 1\
**Last updated:** [December 15, 2022, 10:30pm UTC](https://devforum.zoom.us/t/missing-documentation-enableechocancellation-enablehighfidelitymusicmode-or-enablestereoaudio-fail-unless-mic-original-input-is-enabled/77632 "2022-12-15T22:30:19Z")

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Zoom VideoSDK 1.50 Description Calls to enableEchoCancellation or enableHighFidelityMusicMode Fail Unless Mic Original Input is Enabled. The documentation says nothing about this relationship and should be updated to av…

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## [Crash on network drop while having the \`virtualAudioMic\` set](https://devforum.zoom.us/t/crash-on-network-drop-while-having-the-virtualaudiomic-set/79718)

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**Author:** [@rokgregoric](https://devforum.zoom.us/u/rokgregoric)\
**Replies:** 0\
**Last updated:** [December 5, 2022, 4:09am UTC](https://devforum.zoom.us/t/crash-on-network-drop-while-having-the-virtualaudiomic-set/79718 "2022-12-05T04:09:22Z")

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Description The SDK crashes when the network connection drops while having the virtualAudioMic set. Which macOS Video SDK version? 1.5.3 (12615) To Reproduce(If applicable) Start network link conditioner on 100% Los…

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## [MacOS Spurious Errors Logged To Console](https://devforum.zoom.us/t/macos-spurious-errors-logged-to-console/79293)

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**Author:** [@mark\_coniglio](https://devforum.zoom.us/u/mark_coniglio)\
**Replies:** 2\
**Last updated:** [November 29, 2022, 7:24pm UTC](https://devforum.zoom.us/t/macos-spurious-errors-logged-to-console/79293 "2022-11-29T19:24:08Z")

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Format Your New Topic as Follows: VideoSDK v1.5.0 Description The following warning errors show up whenever you open the VideoSDK and join a session. These clutter up the console with spurious output from my app that w…

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## [Support Channels for Premier Developer Support](https://devforum.zoom.us/t/support-channels-for-premier-developer-support/70657)

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**Author:** [@shreyablep](https://devforum.zoom.us/u/shreyablep)\
**Replies:** 0\
**Last updated:** [June 17, 2022, 5:00am UTC](https://devforum.zoom.us/t/support-channels-for-premier-developer-support/70657 "2022-06-17T05:00:23Z")

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Hey folks, The company I work for wants to sign up for Premier Developer Support. However, we can’t find information on what their support channels are. I mean, do we interact with support through email, phone, video ca…

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## [Video recording keeping subtitles](https://devforum.zoom.us/t/video-recording-keeping-subtitles/67598)

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**Author:** [@caryl.williamsnm](https://devforum.zoom.us/u/caryl.williamsnm)\
**Replies:** 1\
**Last updated:** [April 15, 2022, 11:13pm UTC](https://devforum.zoom.us/t/video-recording-keeping-subtitles/67598 "2022-04-15T23:13:00Z")

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Description How can I record a zoom meeting that maintains the subtitles/cc in the final recorded version as it is on my computer when recording? Which macOS Video SDK version? Knowing the version can help us to ident…

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## [Unable to run the electron demo app on Mac OS](https://devforum.zoom.us/t/unable-to-run-the-electron-demo-app-on-mac-os/58859)

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**Author:** [@deepesh](https://devforum.zoom.us/u/deepesh)\
**Replies:** 1\
**Last updated:** [February 17, 2022, 5:52pm UTC](https://devforum.zoom.us/t/unable-to-run-the-electron-demo-app-on-mac-os/58859 "2022-02-17T17:52:20Z")

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Description Unable to run the electron demo app on Mac OS Which Desktop Video SDK version? 1.1.1 To Reproduce(If applicable) Steps to reproduce the behavior: Download and unzip zoom-video-sdk-electron-demo-1.1.1 N…

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## [Video converting on Mac M1Pro Monterey ARM chipset or Intel CoreI7 Catalina](https://devforum.zoom.us/t/video-converting-on-mac-m1pro-monterey-arm-chipset-or-intel-corei7-catalina/62887)

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**Author:** [@dardy.jeanmarc](https://devforum.zoom.us/u/dardy.jeanmarc)\
**Replies:** 1\
**Last updated:** [January 21, 2022, 11:12pm UTC](https://devforum.zoom.us/t/video-converting-on-mac-m1pro-monterey-arm-chipset-or-intel-corei7-catalina/62887 "2022-01-21T23:12:40Z")

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Description No way found to convert Zoom recording on the latest version of Zoom Mac desktop client Version :5.9.1 (3506) At the end when try to convert ask for permissions to access Files&Folders however ZoomApp is a…

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## [SDK Sample App doesn’t build](https://devforum.zoom.us/t/sdk-sample-app-doesn-t-build/62895)

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**Author:** [@jurek](https://devforum.zoom.us/u/jurek)\
**Replies:** 1\
**Last updated:** [January 21, 2022, 2:37pm UTC](https://devforum.zoom.us/t/sdk-sample-app-doesn-t-build/62895 "2022-01-21T14:37:51Z")

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Description I’m trying to run the sample app that comes with the latest Zoom Video SDK. Unfortunately it doesn’t build on my Mac. I get the following error: Could not build module 'ZMVideoSDK' Which macOS Meeting SDK …

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## [Is there a C++ sdk for mac platform?](https://devforum.zoom.us/t/is-there-a-c-sdk-for-mac-platform/60533)

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**Author:** [@kevin5](https://devforum.zoom.us/u/kevin5)\
**Replies:** 1\
**Last updated:** [November 22, 2021, 10:41pm UTC](https://devforum.zoom.us/t/is-there-a-c-sdk-for-mac-platform/60533 "2021-11-22T22:41:28Z")

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Description The mac sdk is written with object-c, It is necessary to check whether the zoom sdk support pure c++ api on the mac platform. Our app does not use the object-c native solution. So if we use the current mac …

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## [SDK Sample App doesn't build](https://devforum.zoom.us/t/sdk-sample-app-doesnt-build/59819)

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**Author:** [@Padraig](https://devforum.zoom.us/u/Padraig)\
**Replies:** 3\
**Last updated:** [November 9, 2021, 10:50pm UTC](https://devforum.zoom.us/t/sdk-sample-app-doesnt-build/59819 "2021-11-09T22:50:34Z")

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Description I am trying to get started with the macOS Video SDK, but the included sample app fails to build with a Could not build module 'ZMVideoSDK' I separately tried to create my own sample app by following the ini…

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