# Web

**URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=10

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 11

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## [The virtual background doesn't work on preview (@zoom/videosdk: 1.11.6)](https://devforum.zoom.us/t/the-virtual-background-doesnt-work-on-preview-zoom-videosdk-1-11-6/111215)

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**Author:** [@sergey77](https://devforum.zoom.us/u/sergey77)\
**Replies:** 1\
**Last updated:** [June 5, 2024, 2:42am UTC](https://devforum.zoom.us/t/the-virtual-background-doesnt-work-on-preview-zoom-videosdk-1-11-6/111215 "2024-06-05T02:42:13Z")

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@zoom/videosdk: 1.11.6 - the virtual background doesn’t work on preview @zoom/videosdk: 1.11.0 - the virtual background works great on preview Conditions: enforceVirtualBackground: true SharedArrayBuffer is disabled …

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## [Not rendered by attachVideo() when blur is enabled in createLocalVideoTrack()](https://devforum.zoom.us/t/not-rendered-by-attachvideo-when-blur-is-enabled-in-createlocalvideotrack/110632)

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**Author:** [@H-Takesue](https://devforum.zoom.us/u/H-Takesue)\
**Replies:** 5\
**Last updated:** [June 5, 2024, 2:12am UTC](https://devforum.zoom.us/t/not-rendered-by-attachvideo-when-blur-is-enabled-in-createlocalvideotrack/110632 "2024-06-05T02:12:24Z")

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Video SDK Web and Version Zoom Web Video SDK 1.11.0 Google Chrome Version 125.0.6422.76 (arm64) Description Once start() to canvasTag with blur enabled after createLocalVideoTrack(), even after stop(), attachVideo(…

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## [Issue creating session immediately after leaving another session](https://devforum.zoom.us/t/issue-creating-session-immediately-after-leaving-another-session/110058)

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**Author:** [@hazzal](https://devforum.zoom.us/u/hazzal)\
**Replies:** 24\
**Last updated:** [June 4, 2024, 2:47am UTC](https://devforum.zoom.us/t/issue-creating-session-immediately-after-leaving-another-session/110058 "2024-06-04T02:47:10Z")

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Zoom Video SDK - 1.11.0 React Hey, I’m trying to use zoom video sdk to facilitate calls between two clients. I have the call working fine, but when I end the call and go to start a new one, with a new session name, I …

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## [Can't unlock screen with face recognition when lockscreen while joining meeting](https://devforum.zoom.us/t/cant-unlock-screen-with-face-recognition-when-lockscreen-while-joining-meeting/111043)

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**Author:** [@dunt](https://devforum.zoom.us/u/dunt)\
**Replies:** 0\
**Last updated:** [May 31, 2024, 4:11am UTC](https://devforum.zoom.us/t/cant-unlock-screen-with-face-recognition-when-lockscreen-while-joining-meeting/111043 "2024-05-31T04:11:40Z")

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Hi , I’m a developer and when integrating Video Zoom SDK for my web and I got this issue. When user is joining meeting room with their laptop and camera is on, then laptop automatically lock screen and can’t unlock again…

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## [Zoom Video SDK ui toolkit java script how end session if no body join after 60 second](https://devforum.zoom.us/t/zoom-video-sdk-ui-toolkit-java-script-how-end-session-if-no-body-join-after-60-second/110836)

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**Author:** [@eng.alshiekhosman](https://devforum.zoom.us/u/eng.alshiekhosman)\
**Replies:** 1\
**Last updated:** [May 29, 2024, 5:47am UTC](https://devforum.zoom.us/t/zoom-video-sdk-ui-toolkit-java-script-how-end-session-if-no-body-join-after-60-second/110836 "2024-05-29T05:47:21Z")

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Zoom Video SDK ui toolkit java script how end session if no body join after 60 second

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## [UI-ToolKit Version of Subsessions?](https://devforum.zoom.us/t/ui-toolkit-version-of-subsessions/110494)

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**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\
**Replies:** 4\
**Last updated:** [May 27, 2024, 8:46pm UTC](https://devforum.zoom.us/t/ui-toolkit-version-of-subsessions/110494 "2024-05-27T20:46:43Z")

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Hi @tommy I’m loving the UI-ToolKit Demos at https://videosdk.dev/ Thank you for creating these! Looks like there are 3 so far: https://videosdk.dev/uitoolkit/ https://videosdk.dev/uitoolkit-no-sab/ https://videosdk…

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## [Video streaming discontinuity on the server-side](https://devforum.zoom.us/t/video-streaming-discontinuity-on-the-server-side/110782)

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**Author:** [@strategy155](https://devforum.zoom.us/u/strategy155)\
**Replies:** 0\
**Last updated:** [May 27, 2024, 6:29pm UTC](https://devforum.zoom.us/t/video-streaming-discontinuity-on-the-server-side/110782 "2024-05-27T18:29:21Z")

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Hello everyone! Hope you are having a good day, here’s a description of my problem with live-streaming. I’ve read most of the reports on the livestreaming issues, to the best of my knowledge, however if you think I miss…

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## [Stretch video, video sdk 1.10.0, safari iphone](https://devforum.zoom.us/t/stretch-video-video-sdk-1-10-0-safari-iphone/110757)

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**Author:** [@dunt](https://devforum.zoom.us/u/dunt)\
**Replies:** 1\
**Last updated:** [May 27, 2024, 9:57am UTC](https://devforum.zoom.us/t/stretch-video-video-sdk-1-10-0-safari-iphone/110757 "2024-05-27T09:57:32Z")

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Description Display video canvas is stretched. Which Web Video SDK version? 1.11.0 Video SDK Code Snippets according to my guess: class dA extends HTMLElement { static get observedAttributes() { return \[aA, uA\]; …

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## [Intermittent Pink / Purple Color Distortion in Remote Video Feed with Zoom Video SDK](https://devforum.zoom.us/t/intermittent-pink-purple-color-distortion-in-remote-video-feed-with-zoom-video-sdk/110407)

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**Author:** [@arisongaro](https://devforum.zoom.us/u/arisongaro)\
**Replies:** 4\
**Last updated:** [May 24, 2024, 9:27am UTC](https://devforum.zoom.us/t/intermittent-pink-purple-color-distortion-in-remote-video-feed-with-zoom-video-sdk/110407 "2024-05-24T09:27:26Z")

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Video SDK Type and Version @zoom/videosdk: 1.11.0 Description We are currently in the process of migrating our web application from Twilio to Zoom Video SDK. During one-on-one video calls, we occasionally encounter …

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## [Integration of web zoom video sdk with flutter video sdk](https://devforum.zoom.us/t/integration-of-web-zoom-video-sdk-with-flutter-video-sdk/110455)

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**Author:** [@nimishaanil.mail](https://devforum.zoom.us/u/nimishaanil.mail)\
**Replies:** 0\
**Last updated:** [May 22, 2024, 7:51am UTC](https://devforum.zoom.us/t/integration-of-web-zoom-video-sdk-with-flutter-video-sdk/110455 "2024-05-22T07:51:07Z")

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I have integrated the Zoom Video SDK into my web application using the Video Web SDK in JavaScript. I am encountering difficulties with hosting or joining a video session using the session name and passcode provided by t…

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## [Video sdk web layout issue in mobile](https://devforum.zoom.us/t/video-sdk-web-layout-issue-in-mobile/110387)

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**Author:** [@devuthopian](https://devforum.zoom.us/u/devuthopian)\
**Replies:** 0\
**Last updated:** [May 21, 2024, 12:10pm UTC](https://devforum.zoom.us/t/video-sdk-web-layout-issue-in-mobile/110387 "2024-05-21T12:10:52Z")

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Hii, I am using videosdk-web-sample for video calling and I need to preview like prnt.sc/JgLP0SBE5\_Mt in mobile. Is it possible in to set this for mobile by using video sdk web? I have also try to fix this by adding ac…

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## [\`\`startVideo\`\` stuck forever and not throw error on Safari  on Ipad Pro 14.5.1](https://devforum.zoom.us/t/startvideo-stuck-forever-and-not-throw-error-on-safari-on-ipad-pro-14-5-1/109078)

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**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 8:16am UTC](https://devforum.zoom.us/t/startvideo-stuck-forever-and-not-throw-error-on-safari-on-ipad-pro-14-5-1/109078 "2024-05-20T08:16:49Z")

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Description On iPad: startVideo method (Stream | Zoom Video SDK for Web - 1.11.0) of ZOOM-SDK is not working (stuck forever and does not throw errors). Other platforms still work normally. Which Web Video SDK version? …

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## [Video SDK sometimes shows host info under participants video and vice versa](https://devforum.zoom.us/t/video-sdk-sometimes-shows-host-info-under-participants-video-and-vice-versa/109899)

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**Author:** [@wajahat](https://devforum.zoom.us/u/wajahat)\
**Replies:** 1\
**Last updated:** [May 15, 2024, 6:02am UTC](https://devforum.zoom.us/t/video-sdk-sometimes-shows-host-info-under-participants-video-and-vice-versa/109899 "2024-05-15T06:02:33Z")

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Description A Host is already joined and it shows both the video and info of host correctly. When a participant joins sometimes it shows host video in place of participants video and vice versa i.e it shows host video w…

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## [Screen sharing with Network Connectivity issues](https://devforum.zoom.us/t/screen-sharing-with-network-connectivity-issues/109857)

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**Author:** [@luis.sanchez](https://devforum.zoom.us/u/luis.sanchez)\
**Replies:** 1\
**Last updated:** [May 15, 2024, 12:12am UTC](https://devforum.zoom.us/t/screen-sharing-with-network-connectivity-issues/109857 "2024-05-15T00:12:19Z")

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Description I was having some errors related to the screen sharing using the video sdk, the problem occurs when a user tries to share the screen, ti took a long time to load the screen share (from 15 to 30 seconds) on t…

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## [Share Screen View not working only with Chrome Tabs, OPERATION\_TIMEOUT](https://devforum.zoom.us/t/share-screen-view-not-working-only-with-chrome-tabs-operation-timeout/108199)

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**Author:** [@luis.sanchez](https://devforum.zoom.us/u/luis.sanchez)\
**Replies:** 4\
**Last updated:** [May 2, 2024, 9:18pm UTC](https://devforum.zoom.us/t/share-screen-view-not-working-only-with-chrome-tabs-operation-timeout/108199 "2024-05-02T21:18:19Z")

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Description The screen sharing is working fine for me and another developers, but it’s not working correctly for my client While making some test, we realized it is not working only when he tries to share a Chrome tab,…

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## [Duplicated users on session reconnection](https://devforum.zoom.us/t/duplicated-users-on-session-reconnection/107107)

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**Author:** [@luiz.gonzaga](https://devforum.zoom.us/u/luiz.gonzaga)\
**Replies:** 3\
**Last updated:** [May 2, 2024, 3:53pm UTC](https://devforum.zoom.us/t/duplicated-users-on-session-reconnection/107107 "2024-05-02T15:53:15Z")

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Description When a participant reconnects to a session, the dashboard increases the user count, even though it’s the same participant. Is this a typical Zoom behavior? Will Zoom include these users in the billing coun…

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## [Screen sharing issue in Safari with flutter](https://devforum.zoom.us/t/screen-sharing-issue-in-safari-with-flutter/108935)

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**Author:** [@goel.divya.srms](https://devforum.zoom.us/u/goel.divya.srms)\
**Replies:** 1\
**Last updated:** [May 2, 2024, 4:38am UTC](https://devforum.zoom.us/t/screen-sharing-issue-in-safari-with-flutter/108935 "2024-05-02T04:38:25Z")

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Hello @chunsiong.zoom, I’m utilizing the Video SDK in Flutter through a CDN link and JavaScript Interops. The integration works seamlessly on Chrome. Yet, on Safari, I’m facing challenges with the screen sharing feature…

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## [Connecting videosdk-web-sample to videosdk-auth-endpoint-sample](https://devforum.zoom.us/t/connecting-videosdk-web-sample-to-videosdk-auth-endpoint-sample/108906)

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**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\
**Replies:** 2\
**Last updated:** [May 1, 2024, 10:41pm UTC](https://devforum.zoom.us/t/connecting-videosdk-web-sample-to-videosdk-auth-endpoint-sample/108906 "2024-05-01T22:41:49Z")

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has anyone successfully connected videosdk-web-sample to videosdk-auth-endpoint-sample? Zoom Video SDK documentation is adamant of building a JWT auth server end point and not publishing sdk keys. However, I’m finding …

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## [Streaming MP4 video through Web SDK](https://devforum.zoom.us/t/streaming-mp4-video-through-web-sdk/108859)

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**Author:** [@szymzet](https://devforum.zoom.us/u/szymzet)\
**Replies:** 1\
**Last updated:** [April 30, 2024, 1:18am UTC](https://devforum.zoom.us/t/streaming-mp4-video-through-web-sdk/108859 "2024-04-30T01:18:54Z")

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Hi! We’d like to stream pre-recorded content for Telehealth use case. Imagine we have a video call between a patient and specialist and during the video call the specialist would like to stream a pre-recorded exercise (…

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## [When you turn on the 'hd' property of startVideo, the aspect ratio becomes distorted](https://devforum.zoom.us/t/when-you-turn-on-the-hd-property-of-startvideo-the-aspect-ratio-becomes-distorted/108463)

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**Author:** [@joji.iizuka](https://devforum.zoom.us/u/joji.iizuka)\
**Replies:** 6\
**Last updated:** [April 29, 2024, 8:54am UTC](https://devforum.zoom.us/t/when-you-turn-on-the-hd-property-of-startvideo-the-aspect-ratio-becomes-distorted/108463 "2024-04-29T08:54:07Z")

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When you turn on the ‘hd’ property of startVideo, the aspect ratio becomes around 9:10. When you turn off the ‘hd’ property, it returns to the normal 9:16 aspect ratio. Do you think any additional options are needed? He…

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## [Improper\_meeting\_state](https://devforum.zoom.us/t/improper-meeting-state/108720)

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**Author:** [@gokul1342441](https://devforum.zoom.us/u/gokul1342441)\
**Replies:** 1\
**Last updated:** [April 28, 2024, 3:09am UTC](https://devforum.zoom.us/t/improper-meeting-state/108720 "2024-04-28T03:09:12Z")

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It seems like you’re encountering an error with your Zoom SDK integration in an Angular application. The error you provided indicates an “IMPROPER\_MEETING\_STATE” with the reason being “closed”. This typically suggests th…

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## [Are there any plans to enable share screen using mobile devices?](https://devforum.zoom.us/t/are-there-any-plans-to-enable-share-screen-using-mobile-devices/108272)

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**Author:** [@luis.sanchez](https://devforum.zoom.us/u/luis.sanchez)\
**Replies:** 3\
**Last updated:** [April 23, 2024, 1:52am UTC](https://devforum.zoom.us/t/are-there-any-plans-to-enable-share-screen-using-mobile-devices/108272 "2024-04-23T01:52:38Z")

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Description Right know I’m working in a Video Session project, I thought Zoom would be a nice option, but I realized late that it doesn’t support screen share from mobiles and tablest, is there any plans to upgrade to a…

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## [Issue on pausing screen share](https://devforum.zoom.us/t/issue-on-pausing-screen-share/108094)

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**Author:** [@kevinlabx](https://devforum.zoom.us/u/kevinlabx)\
**Replies:** 2\
**Last updated:** [April 22, 2024, 1:19pm UTC](https://devforum.zoom.us/t/issue-on-pausing-screen-share/108094 "2024-04-22T13:19:42Z")

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Description Link to pause stream API if (shareScreenStatus === ShareStatus.Paused) { zoomStream?.resumeShareScreen().then(() =\> { console.info('resume share screen success!'); }).catch((error)…

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## [Support for echo cancellation](https://devforum.zoom.us/t/support-for-echo-cancellation/108253)

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**Author:** [@rohit\_zoom](https://devforum.zoom.us/u/rohit_zoom)\
**Replies:** 2\
**Last updated:** [April 22, 2024, 8:04am UTC](https://devforum.zoom.us/t/support-for-echo-cancellation/108253 "2024-04-22T08:04:58Z")

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Does zoom video sdk support echo cancellation?

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## [Using a CanvasCaptureMediaStreamTrack as a video source](https://devforum.zoom.us/t/using-a-canvascapturemediastreamtrack-as-a-video-source/108237)

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**Author:** [@seand](https://devforum.zoom.us/u/seand)\
**Replies:** 4\
**Last updated:** [April 22, 2024, 7:44am UTC](https://devforum.zoom.us/t/using-a-canvascapturemediastreamtrack-as-a-video-source/108237 "2024-04-22T07:44:10Z")

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Description We’re developing an application that renders some graphics to a canvas element with three.js. Ideally, we’d be able to share the contents of that canvas the same way as stream.startShareScreen(). The HTMLCa…

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## [I want to use Full HD video](https://devforum.zoom.us/t/i-want-to-use-full-hd-video/107957)

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**Author:** [@joji.iizuka](https://devforum.zoom.us/u/joji.iizuka)\
**Replies:** 1\
**Last updated:** [April 18, 2024, 3:21am UTC](https://devforum.zoom.us/t/i-want-to-use-full-hd-video/107957 "2024-04-18T03:21:02Z")

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I want to use Full HD video (1080P) added in version 1.10.5, but how can I determine whether users can use Full HD video (1080P)? While I can determine HD video (720P) usage with the stream.isSupportHDVideo(), is there…

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## [Cannot join meet](https://devforum.zoom.us/t/cannot-join-meet/107779)

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**Author:** [@safwan.ilmlearn](https://devforum.zoom.us/u/safwan.ilmlearn)\
**Replies:** 1\
**Last updated:** [April 12, 2024, 12:30pm UTC](https://devforum.zoom.us/t/cannot-join-meet/107779 "2024-04-12T12:30:59Z")

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## [On rejoining same session I am getting error: subscribe video counts greater than maximum size (1)](https://devforum.zoom.us/t/on-rejoining-same-session-i-am-getting-error-subscribe-video-counts-greater-than-maximum-size-1/107615)

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**Author:** [@ashok.kumar](https://devforum.zoom.us/u/ashok.kumar)\
**Replies:** 4\
**Last updated:** [April 11, 2024, 12:45pm UTC](https://devforum.zoom.us/t/on-rejoining-same-session-i-am-getting-error-subscribe-video-counts-greater-than-maximum-size-1/107615 "2024-04-11T12:45:35Z")

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After leaving the zoom call, when I join the same sesssion again I am getting error: subscribe video counts greater than maximum size (1) for user who didn’t left the session and not able to see the video feed for the j…

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## [Video Sdk - Audio / Video Permission Issues](https://devforum.zoom.us/t/video-sdk-audio-video-permission-issues/107439)

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**Author:** [@khandelwalmohit398](https://devforum.zoom.us/u/khandelwalmohit398)\
**Replies:** 1\
**Last updated:** [April 9, 2024, 2:54am UTC](https://devforum.zoom.us/t/video-sdk-audio-video-permission-issues/107439 "2024-04-09T02:54:56Z")

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Hi Team, We have used video SDK for one project. Where I am facing some audio and video issues. Problem Statement: The browser is not showing the permission issue (Audio and Video) sometimes, by which the participant i…

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## [Video crop issue on landscape view on web](https://devforum.zoom.us/t/video-crop-issue-on-landscape-view-on-web/103619)

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**Author:** [@dev.jestinxavier](https://devforum.zoom.us/u/dev.jestinxavier)\
**Replies:** 37\
**Last updated:** [April 5, 2024, 8:21am UTC](https://devforum.zoom.us/t/video-crop-issue-on-landscape-view-on-web/103619 "2024-04-05T08:21:23Z")

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I’m also facing a video cropping issue in React. After initiating a meeting in landscape view with both React and React Native, the same problem appeared. The participant video from the landscape-oriented phone is displa…

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