# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=11 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 12 --- ## [Switch camera black screen issue for video-sdk web on iOS for Safari (iOS 17.4.1)(Safari 17.4)](https://devforum.zoom.us/t/switch-camera-black-screen-issue-for-video-sdk-web-on-ios-for-safari-ios-17-4-1-safari-17-4/107048)
**Author:** [@kevinlabx](https://devforum.zoom.us/u/kevinlabx)\ **Replies:** 3\ **Last updated:** [April 4, 2024, 7:33pm UTC](https://devforum.zoom.us/t/switch-camera-black-screen-issue-for-video-sdk-web-on-ios-for-safari-ios-17-4-1-safari-17-4/107048 "2024-04-04T19:33:26Z")
Description On iOS camera has weird ratio issue when first turned on vs second time turned on. Switch Camera on iOS web zoomStream.switchCamera() has issue where video screen turn black and even if you switch back it w… --- ## [How to add video participant in zoom video sdk using react](https://devforum.zoom.us/t/how-to-add-video-participant-in-zoom-video-sdk-using-react/107076)
**Author:** [@urval.panchal](https://devforum.zoom.us/u/urval.panchal)\ **Replies:** 1\ **Last updated:** [April 3, 2024, 1:48pm UTC](https://devforum.zoom.us/t/how-to-add-video-participant-in-zoom-video-sdk-using-react/107076 "2024-04-03T13:48:33Z")
I have configured video sdk it run smooth and currently I am joined as host on my local machine I am using web version of video SDK with react I need to add participant in this how can I do that --- ## [Bad picture quality and recording with no audio](https://devforum.zoom.us/t/bad-picture-quality-and-recording-with-no-audio/102258)
**Author:** [@rohit\_zoom](https://devforum.zoom.us/u/rohit_zoom)\ **Replies:** 5\ **Last updated:** [April 3, 2024, 5:40am UTC](https://devforum.zoom.us/t/bad-picture-quality-and-recording-with-no-audio/102258 "2024-04-03T05:40:25Z")
User complained about having other participant video pixelated with no audio for quite sometime. This happens multiple time. Same user video is also corrupted in recording. For reference session ids are mentioned and a … --- ## [ZoomVideo.getDevices() fails with Requested device not found when no user Video Inputs Available](https://devforum.zoom.us/t/zoomvideo-getdevices-fails-with-requested-device-not-found-when-no-user-video-inputs-available/107058)
**Author:** [@tejn2000](https://devforum.zoom.us/u/tejn2000)\ **Replies:** 2\ **Last updated:** [April 3, 2024, 5:19am UTC](https://devforum.zoom.us/t/zoomvideo-getdevices-fails-with-requested-device-not-found-when-no-user-video-inputs-available/107058 "2024-04-03T05:19:04Z")
Description In the preview of my application, whenever I call the “ZoomVideo.getDevices()” function and the user has no available video input device on their system, the invocation fails and returns with the following e… --- ## [Remote video image is distorted](https://devforum.zoom.us/t/remote-video-image-is-distorted/106978)
**Author:** [@urano](https://devforum.zoom.us/u/urano)\ **Replies:** 4\ **Last updated:** [April 2, 2024, 11:17am UTC](https://devforum.zoom.us/t/remote-video-image-is-distorted/106978 "2024-04-02T11:17:29Z")
Description Hello. I am rendering the video of remote participants with reference to the following URL, but the video is distorted as shown in the attached image (see Screenshots). I have implemented it with the conte… --- ## [Unable to render 25 participants in angular](https://devforum.zoom.us/t/unable-to-render-25-participants-in-angular/106849)
**Author:** [@kishan1](https://devforum.zoom.us/u/kishan1)\ **Replies:** 4\ **Last updated:** [April 2, 2024, 5:26am UTC](https://devforum.zoom.us/t/unable-to-render-25-participants-in-angular/106849 "2024-04-02T05:26:35Z")
@tommy Hi, I’m experiencing difficulty rendering more than 5 participants (4 remote, 1 local) simultaneously on the web zoom video sdk. I am working in Angular instance.client .init(‘en-US’, ‘Global’, { stayAwake:t… --- ## [Video Quality is bad when I'm set originalRatio true in startVideo](https://devforum.zoom.us/t/video-quality-is-bad-when-im-set-originalratio-true-in-startvideo/106703)
**Author:** [@hah](https://devforum.zoom.us/u/hah)\ **Replies:** 1\ **Last updated:** [March 29, 2024, 12:41am UTC](https://devforum.zoom.us/t/video-quality-is-bad-when-im-set-originalratio-true-in-startvideo/106703 "2024-03-29T00:41:46Z")
Hello, I’m using Zoom Video SDK 1.10.8 for the web version, aiming to implement a video with a 9:16 ratio. I’ve configured client.startVideo({ fullHd: true, originalRatio: true }) and have enabled sharedArrayBuffer. Ho… --- ## [Video SDK integration, renderVideo not working](https://devforum.zoom.us/t/video-sdk-integration-rendervideo-not-working/106543)
**Author:** [@kalparslantufek](https://devforum.zoom.us/u/kalparslantufek)\ **Replies:** 4\ **Last updated:** [March 28, 2024, 2:44pm UTC](https://devforum.zoom.us/t/video-sdk-integration-rendervideo-not-working/106543 "2024-03-28T14:44:39Z")
hello im using @zoom/videosdk 1.10.8 for my project. I’ve started integrating from sample app and documentation, and i have not been able to render video of connecting participant. My code is like below const onUserUpd… --- ## [Customize rendered video dimension in attachVideo()](https://devforum.zoom.us/t/customize-rendered-video-dimension-in-attachvideo/106500)
**Author:** [@shi88.andy](https://devforum.zoom.us/u/shi88.andy)\ **Replies:** 9\ **Last updated:** [March 27, 2024, 7:44am UTC](https://devforum.zoom.us/t/customize-rendered-video-dimension-in-attachvideo/106500 "2024-03-27T07:44:08Z")
We were able to render 1:1 ratio by modifying the sender resolution to 720x720 but this become a problem, sometime zoom-sdk downgrade the video resolution to 360, and on 16:9 ratio, our default is 1:1, this cause inconsi… --- ## [Blackout Video Received from iPhone 7 (iOS v15.8.2) on Opponent’s Side](https://devforum.zoom.us/t/blackout-video-received-from-iphone-7-ios-v15-8-2-on-opponent-s-side/106314)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 3\ **Last updated:** [March 25, 2024, 7:16am UTC](https://devforum.zoom.us/t/blackout-video-received-from-iphone-7-ios-v15-8-2-on-opponent-s-side/106314 "2024-03-25T07:16:15Z")
Blackout Video Received from iPhone 7 (iOS v15.8.2) on Opponent’s Side: Description We have identified an issue where a user joining from an iPhone 7 via Safari can see their own video, but the opponent user on the des… --- ## [Legacy Chrome browsers need to install a chrome extension before starting screen share](https://devforum.zoom.us/t/legacy-chrome-browsers-need-to-install-a-chrome-extension-before-starting-screen-share/105727)
**Author:** [@nithinvn00](https://devforum.zoom.us/u/nithinvn00)\ **Replies:** 2\ **Last updated:** [March 20, 2024, 9:28pm UTC](https://devforum.zoom.us/t/legacy-chrome-browsers-need-to-install-a-chrome-extension-before-starting-screen-share/105727 "2024-03-20T21:28:53Z")
Which chrome extension is needed for legacy chrome browsers in screen share functionality ? --- ## [Web-app the applied virtual background is not displayed in video tag(Self video)](https://devforum.zoom.us/t/web-app-the-applied-virtual-background-is-not-displayed-in-video-tag-self-video/105651)
**Author:** [@nithinvn00](https://devforum.zoom.us/u/nithinvn00)\ **Replies:** 4\ **Last updated:** [March 20, 2024, 8:17am UTC](https://devforum.zoom.us/t/web-app-the-applied-virtual-background-is-not-displayed-in-video-tag-self-video/105651 "2024-03-20T08:17:30Z")
@tommy The applied virtual background is not displayed in video tag(Self video) but applied virtual background is visible to other users in the session(canvas tag is used to render other users) is there is any way to ren… --- ## [Self video not rendering safari browser in mac?](https://devforum.zoom.us/t/self-video-not-rendering-safari-browser-in-mac/105669)
**Author:** [@sureshkk](https://devforum.zoom.us/u/sureshkk)\ **Replies:** 1\ **Last updated:** [March 15, 2024, 10:06am UTC](https://devforum.zoom.us/t/self-video-not-rendering-safari-browser-in-mac/105669 "2024-03-15T10:06:59Z")
We have integrated Zoom Video SDK version 1.10.1 into our application. However, we are encountering an issue with the self-video feature specifically on Safari browsers. How can we resolve this issue, and what steps shou… --- ## [I want to stop hand gestures](https://devforum.zoom.us/t/i-want-to-stop-hand-gestures/105523)
**Author:** [@joji.iizuka](https://devforum.zoom.us/u/joji.iizuka)\ **Replies:** 2\ **Last updated:** [March 13, 2024, 1:04am UTC](https://devforum.zoom.us/t/i-want-to-stop-hand-gestures/105523 "2024-03-13T01:04:40Z")
In the Video SDK, when you make a heart shape with your hands during a meeting, a default animation of a heart popping out occurs. How can I stop this if I want to? Which version of the Web Video SDK? Version 1.10.1 --- ## [Participants switching between US and AM datacenters](https://devforum.zoom.us/t/participants-switching-between-us-and-am-datacenters/105391)
**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\ **Replies:** 1\ **Last updated:** [March 11, 2024, 2:19am UTC](https://devforum.zoom.us/t/participants-switching-between-us-and-am-datacenters/105391 "2024-03-11T02:19:25Z")
I noticed some strange reporting in the account dashboard of my videosdk account. It looks like some users are switching between US-based and NL-based datacenters: Also in the billing report I noticed a lot of sessio… --- ## [Zoom Web SDK CORS error on sending file](https://devforum.zoom.us/t/zoom-web-sdk-cors-error-on-sending-file/105263)
**Author:** [@kevin6](https://devforum.zoom.us/u/kevin6)\ **Replies:** 3\ **Last updated:** [March 8, 2024, 6:12am UTC](https://devforum.zoom.us/t/zoom-web-sdk-cors-error-on-sending-file/105263 "2024-03-08T06:12:29Z")
Description On calling chatClient.sendFile(file, userId), I receieve a 403 CORS error. I am making the request from localhost. File upload is enabled in my account settings and chatClient.isFileTransferEnabled() returns… --- ## [In my reactjs project, I am getting typeError: Cannot create property 'ChatPrivilege' on number '1.0000000000000007', But I am not even using the chat functionality in my app](https://devforum.zoom.us/t/in-my-reactjs-project-i-am-getting-typeerror-cannot-create-property-chatprivilege-on-number-1-0000000000000007-but-i-am-not-even-using-the-chat-functionality-in-my-app/104995)
**Author:** [@ashok.kumar](https://devforum.zoom.us/u/ashok.kumar)\ **Replies:** 7\ **Last updated:** [March 5, 2024, 8:46am UTC](https://devforum.zoom.us/t/in-my-reactjs-project-i-am-getting-typeerror-cannot-create-property-chatprivilege-on-number-1-0000000000000007-but-i-am-not-even-using-the-chat-functionality-in-my-app/104995 "2024-03-05T08:46:07Z")
I am getting this error on production server, But I am not getting any such error in local development. I am using only video and voice services. Browser Console Error The full error message or issue you are running i… --- ## [Zoom Web SDK: Cannot update shared video quality when screen share is not started on updateSharingCanvasDimension](https://devforum.zoom.us/t/zoom-web-sdk-cannot-update-shared-video-quality-when-screen-share-is-not-started-on-updatesharingcanvasdimension/102911)
**Author:** [@managexam](https://devforum.zoom.us/u/managexam)\ **Replies:** 1\ **Last updated:** [March 5, 2024, 7:24am UTC](https://devforum.zoom.us/t/zoom-web-sdk-cannot-update-shared-video-quality-when-screen-share-is-not-started-on-updatesharingcanvasdimension/102911 "2024-03-05T07:24:09Z")
Description I use the VideoSDK to share camera, audio & screen on a single room between 2 participants. The sharing is ok, but i get a canvas (or video) for screen share very big: 1512\*982. So i tried to call the Stream… --- ## [Cannot start cloud recording](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006)
**Author:** [@pjanecze](https://devforum.zoom.us/u/pjanecze)\ **Replies:** 2\ **Last updated:** [March 5, 2024, 4:45am UTC](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006 "2024-03-05T04:45:27Z")
Hey guys! I have a problem with starting cloud recording via web zoom video sdk. When I call recordingClient.startCloudRecording() on my react app I am receiving {type: 'INVALID\_OPERATION', reason: 'The account of the… --- ## [Zoom SDK web endpoint marked as 'http' by browsers](https://devforum.zoom.us/t/zoom-sdk-web-endpoint-marked-as-http-by-browsers/104412)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 6\ **Last updated:** [March 1, 2024, 4:08pm UTC](https://devforum.zoom.us/t/zoom-sdk-web-endpoint-marked-as-http-by-browsers/104412 "2024-03-01T16:08:30Z")
Description I am having issues with running my SDK implementation on most OS’s including Desktop and mobile devices. The issues range from devices not being allowed (blocked camera, and blocked audio), to the applicatio… --- ## [I am getting this error on production: VM53:3 TypeError: Cannot use 'in' operator to search for 'getDisplayMedia' in undefined](https://devforum.zoom.us/t/i-am-getting-this-error-on-production-vm53-3-typeerror-cannot-use-in-operator-to-search-for-getdisplaymedia-in-undefined/104644)
**Author:** [@ashok.kumar](https://devforum.zoom.us/u/ashok.kumar)\ **Replies:** 2\ **Last updated:** [February 28, 2024, 5:27am UTC](https://devforum.zoom.us/t/i-am-getting-this-error-on-production-vm53-3-typeerror-cannot-use-in-operator-to-search-for-getdisplaymedia-in-undefined/104644 "2024-02-28T05:27:45Z")
I am using React 17 with @zoomVideoSDK for video call functionality. My code was working fine locally but when i moved it to production It’s giving me this error and I’m not sure what it’s all about. here is my code for… --- ## [SubsessionClient.closeAllSubsessions() Stops screen sharing](https://devforum.zoom.us/t/subsessionclient-closeallsubsessions-stops-screen-sharing/104384)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 1\ **Last updated:** [February 22, 2024, 12:39pm UTC](https://devforum.zoom.us/t/subsessionclient-closeallsubsessions-stops-screen-sharing/104384 "2024-02-22T12:39:27Z")
Description I observed that when ever I close all the subsessions, the screen sharing is also stopped automatically. I don’t know if this is internally intended, but it doesn’t work well for us. In my implementation, I… --- ## [Silent fail when passing videoElement to startVideo](https://devforum.zoom.us/t/silent-fail-when-passing-videoelement-to-startvideo/103960)
**Author:** [@miguel2](https://devforum.zoom.us/u/miguel2)\ **Replies:** 5\ **Last updated:** [February 21, 2024, 1:38am UTC](https://devforum.zoom.us/t/silent-fail-when-passing-videoelement-to-startvideo/103960 "2024-02-21T01:38:12Z")
With the new update, the startVideo call fails when passing in a canvas element in the startVideo call. Example: let startVideoOptions = { videoElement: element, // canvas OR video element reference hd: true, mir… --- ## [Audio not working while screen share in zoom video SDK Web](https://devforum.zoom.us/t/audio-not-working-while-screen-share-in-zoom-video-sdk-web/102409)
**Author:** [@srikanth](https://devforum.zoom.us/u/srikanth)\ **Replies:** 14\ **Last updated:** [February 15, 2024, 7:57pm UTC](https://devforum.zoom.us/t/audio-not-working-while-screen-share-in-zoom-video-sdk-web/102409 "2024-02-15T19:57:34Z")
Description We are using Zoom Video SDK Web. Host is starting session from Google Chrome. Participants also joined. Host trying to share screen and trying to play a video. The video is one of content in the same web… --- ## [React version of Web UI issue](https://devforum.zoom.us/t/react-version-of-web-ui-issue/103674)
**Author:** [@DanPiccolo](https://devforum.zoom.us/u/DanPiccolo)\ **Replies:** 2\ **Last updated:** [February 15, 2024, 12:55pm UTC](https://devforum.zoom.us/t/react-version-of-web-ui-issue/103674 "2024-02-15T12:55:04Z")
Description Attempting to upgrade a web ui for the Video SDK, trying to get it up to 1.9.5. On JOIN if throws some uncaught exceptions: Browser Console Error index.umd.js:1 Uncaught TypeError: e.util.isSupportShareMu… --- ## [SDK integration: Share both host audio and screenshare content audio during interactive live meeting](https://devforum.zoom.us/t/sdk-integration-share-both-host-audio-and-screenshare-content-audio-during-interactive-live-meeting/103652)
**Author:** [@earlyskillsapp](https://devforum.zoom.us/u/earlyskillsapp)\ **Replies:** 1\ **Last updated:** [February 15, 2024, 5:19am UTC](https://devforum.zoom.us/t/sdk-integration-share-both-host-audio-and-screenshare-content-audio-during-interactive-live-meeting/103652 "2024-02-15T05:19:42Z")
I am encountering a problem where a tutor is presenting a screen to the student and the expected behavior is to be able to hear audio of both the instructor and the learning content which is screen share in a different t… --- ## [ZoomVideo.getDevices() Not working properly on every browser](https://devforum.zoom.us/t/zoomvideo-getdevices-not-working-properly-on-every-browser/103549)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 4\ **Last updated:** [February 15, 2024, 2:22am UTC](https://devforum.zoom.us/t/zoomvideo-getdevices-not-working-properly-on-every-browser/103549 "2024-02-15T02:22:24Z")
Description Hi, team. I have a preview screen that calls the ZoomVideo.getDevices() on mount, but this returns different results on different browsers. In the worst case, it does not return any devices at all. Is ther… --- ## [Safari browser issue](https://devforum.zoom.us/t/safari-browser-issue/103753)
**Author:** [@sureshkk](https://devforum.zoom.us/u/sureshkk)\ **Replies:** 1\ **Last updated:** [February 14, 2024, 4:57am UTC](https://devforum.zoom.us/t/safari-browser-issue/103753 "2024-02-14T04:57:09Z")
We are using video SDK versions 1.8.5 to 1.10.7 in our React application. While other browsers are working fine, we are encountering the following issue specifically with Safari browsers: “It is necessary to wait for au… --- ## [Error Using The Function ZoomSession.Leave()](https://devforum.zoom.us/t/error-using-the-function-zoomsession-leave/103767)
**Author:** [@grupo.gonorma](https://devforum.zoom.us/u/grupo.gonorma)\ **Replies:** 1\ **Last updated:** [February 14, 2024, 4:55am UTC](https://devforum.zoom.us/t/error-using-the-function-zoomsession-leave/103767 "2024-02-14T04:55:32Z")
Hello, we hope you are well. We received an error while using the function. zoomSession.leave() The error it shows for the console is: zoomSession.leave is not a function --- ## [Gallery Layout Only Responding to Canvas Dimension Changes](https://devforum.zoom.us/t/gallery-layout-only-responding-to-canvas-dimension-changes/103180)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 2\ **Last updated:** [February 9, 2024, 1:24pm UTC](https://devforum.zoom.us/t/gallery-layout-only-responding-to-canvas-dimension-changes/103180 "2024-02-09T13:24:24Z")
Description Hi there, team. I have noticed, having been working on the Web SDK implementation with ReactTS, for over a year now, that the gallery layout only responds to canvas dimension changes in the implementation. … [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=10) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=12)