# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=12 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 13 --- ## [Cannot receive user network disconnected event on remote user when internet is disconnected](https://devforum.zoom.us/t/cannot-receive-user-network-disconnected-event-on-remote-user-when-internet-is-disconnected/103215)
**Author:** [@aleem.hussain](https://devforum.zoom.us/u/aleem.hussain)\ **Replies:** 4\ **Last updated:** [February 7, 2024, 9:50am UTC](https://devforum.zoom.us/t/cannot-receive-user-network-disconnected-event-on-remote-user-when-internet-is-disconnected/103215 "2024-02-07T09:50:04Z")
Description I am using “@zoom/videosdk”: “^1.10.0”, in react js. I have a use case where local user’s internet got disconnected and i have to show no internet text on remote user’s screen, the issue i am facing there is… --- ## [VideoSDK : Dependent assets are not accessible](https://devforum.zoom.us/t/videosdk-dependent-assets-are-not-accessible/103368)
**Author:** [@joji.iizuka](https://devforum.zoom.us/u/joji.iizuka)\ **Replies:** 3\ **Last updated:** [February 7, 2024, 9:00am UTC](https://devforum.zoom.us/t/videosdk-dependent-assets-are-not-accessible/103368 "2024-02-07T09:00:46Z")
The following error has occurred. Please advise on the resolution. UnhandledRejection Object captured as promise rejection with keys: reason, type { reason: dependent assets are not accessible, type: INVALID\_PARA… --- ## [Unable to join a meeting on chromium](https://devforum.zoom.us/t/unable-to-join-a-meeting-on-chromium/101931)
**Author:** [@pedrofagundes](https://devforum.zoom.us/u/pedrofagundes)\ **Replies:** 5\ **Last updated:** [February 6, 2024, 2:28am UTC](https://devforum.zoom.us/t/unable-to-join-a-meeting-on-chromium/101931 "2024-02-06T02:28:18Z")
Description I’m using the Zoom Video SDK 1.10.5 on the web browser to start video meetings. It is working properly on chrome browsers but not on Chromium, which my app runs over. The current Chromium version that I hav… --- ## [Update on Gallery View Support for Mobile Browsers?](https://devforum.zoom.us/t/update-on-gallery-view-support-for-mobile-browsers/103054)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 5\ **Last updated:** [February 3, 2024, 5:05pm UTC](https://devforum.zoom.us/t/update-on-gallery-view-support-for-mobile-browsers/103054 "2024-02-03T17:05:33Z")
Description I would like to know if there is an update on the gallery view feature for Android/iOS browsers. The gallery view feature details page has been removed from the Zoom documentation website (https://developers… --- ## [Simulating participant using video file - WebGL not supported](https://devforum.zoom.us/t/simulating-participant-using-video-file-webgl-not-supported/102193)
**Author:** [@akai](https://devforum.zoom.us/u/akai)\ **Replies:** 2\ **Last updated:** [February 3, 2024, 2:38pm UTC](https://devforum.zoom.us/t/simulating-participant-using-video-file-webgl-not-supported/102193 "2024-02-03T14:38:15Z")
Description We have a test page that uses a video file as a media stream and it works fine on desktops but we can’t seem to run it using AWS EC2 instances. We tried both Ubuntu & Windows with Nvidia GPU drivers but keep… --- ## [mediaStream.isSupportMultipleVideos() always returns 'true' even if SharedArrayBuffer is disabled](https://devforum.zoom.us/t/mediastream-issupportmultiplevideos-always-returns-true-even-if-sharedarraybuffer-is-disabled/101888)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 2\ **Last updated:** [February 2, 2024, 1:52pm UTC](https://devforum.zoom.us/t/mediastream-issupportmultiplevideos-always-returns-true-even-if-sharedarraybuffer-is-disabled/101888 "2024-02-02T13:52:58Z")
Description After update zoom video sdk web to version 1.10.5, mediaStream.isSupportMultipleVideos() always returns ‘true’ even if SharedArrayBuffer is disabled. Browser Console Error No error Which Web Video SDK ver… --- ## [Cannot Render Video When 2nd Participant Joins Session](https://devforum.zoom.us/t/cannot-render-video-when-2nd-participant-joins-session/102514)
**Author:** [@jennav](https://devforum.zoom.us/u/jennav)\ **Replies:** 1\ **Last updated:** [January 30, 2024, 12:31am UTC](https://devforum.zoom.us/t/cannot-render-video-when-2nd-participant-joins-session/102514 "2024-01-30T00:31:42Z")
Description Hello, I cannot render the video of the 2nd participant that joins the session. Steps to Reproduce: Participant A joins the session Participant B joins the session. Participant B can see both Participant … --- ## [Adjust Rendered Video Position returns Error: User Id is Not Correct](https://devforum.zoom.us/t/adjust-rendered-video-position-returns-error-user-id-is-not-correct/102619)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 4\ **Last updated:** [January 29, 2024, 2:37pm UTC](https://devforum.zoom.us/t/adjust-rendered-video-position-returns-error-user-id-is-not-correct/102619 "2024-01-29T14:37:53Z")
Description I am having an error when I call the mediaStream?.adjustRenderedVideoPosition() method. I called this method when the video element could not be found in the non-shared array buffer Video container. So inste… --- ## [Zoom Cloud Recording](https://devforum.zoom.us/t/zoom-cloud-recording/102603)
**Author:** [@krunalrgupta15](https://devforum.zoom.us/u/krunalrgupta15)\ **Replies:** 3\ **Last updated:** [January 29, 2024, 10:24am UTC](https://devforum.zoom.us/t/zoom-cloud-recording/102603 "2024-01-29T10:24:54Z")
Dear Zoom Support Team, I am reaching out to inquire about specific functionalities within the Zoom Video SDK for Web, related to a Video Calling application we are developing. Our application involves multiple users wi… --- ## [Web Video SDK: SDK Version Error](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424)
**Author:** [@shi88.andy](https://devforum.zoom.us/u/shi88.andy)\ **Replies:** 8\ **Last updated:** [January 29, 2024, 1:22am UTC](https://devforum.zoom.us/t/web-video-sdk-sdk-version-error/102424 "2024-01-29T01:22:42Z")
Today we keep getting this error randomly when joining call type: "JOIN\_MEETING\_FAILED", reason: "The current sdk version is no longer supported, please upgrade to the latest version." errorCode: 1000 But we’re already… --- ## [JWT Verify Failed](https://devforum.zoom.us/t/jwt-verify-failed/102606)
**Author:** [@rohit2](https://devforum.zoom.us/u/rohit2)\ **Replies:** 1\ **Last updated:** [January 26, 2024, 1:10pm UTC](https://devforum.zoom.us/t/jwt-verify-failed/102606 "2024-01-26T13:10:26Z")
I am trying to integrate zoom video sdk in my php laravel project and i have created everything required but i am getting jwt verify failed error (I am developing this for first time) public function generateZoomToken(… --- ## [VIDEO\_CAMERA\_IS\_TAKEN error](https://devforum.zoom.us/t/video-camera-is-taken-error/102415)
**Author:** [@shi88.andy](https://devforum.zoom.us/u/shi88.andy)\ **Replies:** 4\ **Last updated:** [January 24, 2024, 10:17am UTC](https://devforum.zoom.us/t/video-camera-is-taken-error/102415 "2024-01-24T10:17:41Z")
When we are using other video-call apps such as slack, doing call on our app at the same time throw this error. Is there a way to bypass this? or it’s the limitation of the sdk not allowing to use camera while other app… --- ## [Automatic Reassingment of users and Modification of subsessions to open not working](https://devforum.zoom.us/t/automatic-reassingment-of-users-and-modification-of-subsessions-to-open-not-working/101128)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 7\ **Last updated:** [January 24, 2024, 4:51am UTC](https://devforum.zoom.us/t/automatic-reassingment-of-users-and-modification-of-subsessions-to-open-not-working/101128 "2024-01-24T04:51:13Z")
Description In a previous correspondence with @vic.yang, he informed me that I could create more than the required subsessions and only open the ones which I wanted to use per time. I had created new logic to either red… --- ## [Issue with audio on Safari](https://devforum.zoom.us/t/issue-with-audio-on-safari/102370)
**Author:** [@rohit\_zoom](https://devforum.zoom.us/u/rohit_zoom)\ **Replies:** 4\ **Last updated:** [January 24, 2024, 2:53am UTC](https://devforum.zoom.us/t/issue-with-audio-on-safari/102370 "2024-01-24T02:53:26Z")
Two issue i noticed with audio on Safari. Safari Desktop Mac: startAudio is throwing exception on safari not regularly but 4/10 times. startAudio operation is performed when both encode and decode are returned with suc… --- ## [enableHighFidelityMusicMode in Web Video SDK?](https://devforum.zoom.us/t/enablehighfidelitymusicmode-in-web-video-sdk/88731)
**Author:** [@bryant](https://devforum.zoom.us/u/bryant)\ **Replies:** 2\ **Last updated:** [January 19, 2024, 12:03am UTC](https://devforum.zoom.us/t/enablehighfidelitymusicmode-in-web-video-sdk/88731 "2024-01-19T00:03:46Z")
I noticed other native versions of the Video SDK, they additional audio settings features–in particular enableHighFidelityMusicMode–that I do not see documented in the Web SDK docs. Is this available in the Web SDK? I… --- ## [Which one I should go with to implement zoom in existing application](https://devforum.zoom.us/t/which-one-i-should-go-with-to-implement-zoom-in-existing-application/101875)
**Author:** [@moin.qureshi](https://devforum.zoom.us/u/moin.qureshi)\ **Replies:** 2\ **Last updated:** [January 17, 2024, 7:14am UTC](https://devforum.zoom.us/t/which-one-i-should-go-with-to-implement-zoom-in-existing-application/101875 "2024-01-17T07:14:12Z")
Hi Zoom Developers, We are currently using Twilio Server-Side SDK. Now as Twilio migration, we opted for Zoom. But we would like some help corresponding to our requirement. That is what and how we can use to fulfill our… --- ## [Reopening Created Subsessions not Working](https://devforum.zoom.us/t/reopening-created-subsessions-not-working/101202)
**Author:** [@godwin.owonam](https://devforum.zoom.us/u/godwin.owonam)\ **Replies:** 4\ **Last updated:** [January 12, 2024, 9:50am UTC](https://devforum.zoom.us/t/reopening-created-subsessions-not-working/101202 "2024-01-12T09:50:59Z")
Description Today while testing I decided to run my old script that did three simple things, create one subsession, open the subsession, close the subsession, and then open it again. While testing, I had the issue that … --- ## [Zoom Video Sdk Local Recording](https://devforum.zoom.us/t/zoom-video-sdk-local-recording/101471)
**Author:** [@krunalrgupta15](https://devforum.zoom.us/u/krunalrgupta15)\ **Replies:** 4\ **Last updated:** [January 11, 2024, 2:17pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-local-recording/101471 "2024-01-11T14:17:07Z")
Does the Video SDK version 1.10.1 (plan-\> Pay as you go) for the web support local recording? If so, how can I activate this feature? If not, do you have alternative solutions available, preferably with relevant links… --- ## [Issue with getSpeakerList Method in Safari Browser Using Web Video SDK](https://devforum.zoom.us/t/issue-with-getspeakerlist-method-in-safari-browser-using-web-video-sdk/101374)
**Author:** [@yyy](https://devforum.zoom.us/u/yyy)\ **Replies:** 1\ **Last updated:** [January 8, 2024, 5:32pm UTC](https://devforum.zoom.us/t/issue-with-getspeakerlist-method-in-safari-browser-using-web-video-sdk/101374 "2024-01-08T17:32:12Z")
hi~ Device: OS:MacOS 13.3.1 (a) (22E772610a) Browser: Safari (Version 16.4 - 18615.1.26.110.1) Browser:Google Chrome (Version 120.0.6099.129) I am currently facing an issue while developing with the Web Video SDK. S… --- ## [How Can i get seperate streams of participant through Zoom Video SDK?](https://devforum.zoom.us/t/how-can-i-get-seperate-streams-of-participant-through-zoom-video-sdk/101255)
**Author:** [@akshayshrivastava170](https://devforum.zoom.us/u/akshayshrivastava170)\ **Replies:** 1\ **Last updated:** [January 5, 2024, 4:30pm UTC](https://devforum.zoom.us/t/how-can-i-get-seperate-streams-of-participant-through-zoom-video-sdk/101255 "2024-01-05T16:30:17Z")
How can I access all participant streams individually in Zoom VIDEO SDK --- ## [How to call Zoom VideoSDK Session API to use in-session events controls](https://devforum.zoom.us/t/how-to-call-zoom-videosdk-session-api-to-use-in-session-events-controls/101045)
**Author:** [@vishwajeetbhosale](https://devforum.zoom.us/u/vishwajeetbhosale)\ **Replies:** 5\ **Last updated:** [January 5, 2024, 2:39pm UTC](https://devforum.zoom.us/t/how-to-call-zoom-videosdk-session-api-to-use-in-session-events-controls/101045 "2024-01-05T14:39:27Z")
Description I want to know how to call below API mostly headers in .Net Core \*\* Use in-session events controls\*\* for ‘user.invite.room\_system\_callout’ method. PATCH /videosdk/sessions/{sessionId}/events Browser Conso… --- ## [Audio and Video issues](https://devforum.zoom.us/t/audio-and-video-issues/100004)
**Author:** [@rohit\_zoom](https://devforum.zoom.us/u/rohit_zoom)\ **Replies:** 6\ **Last updated:** [December 30, 2023, 7:00am UTC](https://devforum.zoom.us/t/audio-and-video-issues/100004 "2023-12-30T07:00:42Z")
Hi, We are experiencing audio issues in our sessions. Sometimes audio of participants are garbled, its difficult to hear them clearly. Sometimes there is no audio for some users in session. We are not able to reproduce… --- ## [Occasional ' {'type":"INVALID PARAMETERS", "reason":"user is not send video"}' Error with Zoom Video SDK](https://devforum.zoom.us/t/occasional-type-invalid-parameters-reason-user-is-not-send-video-error-with-zoom-video-sdk/100855)
**Author:** [@yyy](https://devforum.zoom.us/u/yyy)\ **Replies:** 1\ **Last updated:** [December 28, 2023, 5:38am UTC](https://devforum.zoom.us/t/occasional-type-invalid-parameters-reason-user-is-not-send-video-error-with-zoom-video-sdk/100855 "2023-12-28T05:38:12Z")
Environment: Zoom Video SDK Version: 1.8.0 Operating System: Windows 10/macOS 13.3.1 Browser: Google Chrome Description: When developing with the Zoom Video SDK, I occasionally encounter an issue where my camera disp… --- ## [Issue with 'connection-change' Event Not Triggering on macOS When Disconnecting Network Cable During an Ongoing Call](https://devforum.zoom.us/t/issue-with-connection-change-event-not-triggering-on-macos-when-disconnecting-network-cable-during-an-ongoing-call/100799)
**Author:** [@yyy](https://devforum.zoom.us/u/yyy)\ **Replies:** 2\ **Last updated:** [December 28, 2023, 5:34am UTC](https://devforum.zoom.us/t/issue-with-connection-change-event-not-triggering-on-macos-when-disconnecting-network-cable-during-an-ongoing-call/100799 "2023-12-28T05:34:06Z")
I’ve encountered an issue while developing with the Zoom Video SDK. Specifically, on macOS, when disconnecting the network cable during an ongoing call, the ‘connection-change’ event is not triggered by the Zoom Video SD… --- ## [Multiple videos are not rendering properly in Firefox and Safari](https://devforum.zoom.us/t/multiple-videos-are-not-rendering-properly-in-firefox-and-safari/99137)
**Author:** [@rajkumarmayavaram](https://devforum.zoom.us/u/rajkumarmayavaram)\ **Replies:** 1\ **Last updated:** [November 29, 2023, 3:25am UTC](https://devforum.zoom.us/t/multiple-videos-are-not-rendering-properly-in-firefox-and-safari/99137 "2023-11-29T03:25:47Z")
Description There is an issue with rendering multiple videos in Mozilla Firefox and Safari browsers, causing flickering across the entire participants’ canvas. Browser Console Error Upon checking the browser console, … --- ## [ZOOM Video SDK. Audio is not working on mozilla and Safari](https://devforum.zoom.us/t/zoom-video-sdk-audio-is-not-working-on-mozilla-and-safari/100219)
**Author:** [@gireesh.ks](https://devforum.zoom.us/u/gireesh.ks)\ **Replies:** 1\ **Last updated:** [December 15, 2023, 8:56am UTC](https://devforum.zoom.us/t/zoom-video-sdk-audio-is-not-working-on-mozilla-and-safari/100219 "2023-12-15T08:56:29Z")
Description Integrated zoom video sdk in our project and it is working fine in chrome and edge. But audio is not working safari and Mozilla. Participants unable to hear each other. Browser Console Error Nothing Which… --- ## [Delay in Video/Audio while using Zoom Video SDK in an Angular SPA](https://devforum.zoom.us/t/delay-in-video-audio-while-using-zoom-video-sdk-in-an-angular-spa/99064)
**Author:** [@ink](https://devforum.zoom.us/u/ink)\ **Replies:** 1\ **Last updated:** [December 14, 2023, 4:40pm UTC](https://devforum.zoom.us/t/delay-in-video-audio-while-using-zoom-video-sdk-in-an-angular-spa/99064 "2023-12-14T16:40:50Z")
Description We use Zoom Video SDK in an Angular SPA (Angular v10.x) Recently we received multiple reports from our users that they started to experience delays in Video and Audio after a while (normally after 25 mins). … --- ## [adjustRenderedVideoPosition API on Stream object not working](https://devforum.zoom.us/t/adjustrenderedvideoposition-api-on-stream-object-not-working/100084)
**Author:** [@panghalarsh](https://devforum.zoom.us/u/panghalarsh)\ **Replies:** 1\ **Last updated:** [December 14, 2023, 1:50pm UTC](https://devforum.zoom.us/t/adjustrenderedvideoposition-api-on-stream-object-not-working/100084 "2023-12-14T13:50:16Z")
Description Have tried to use adjustRenderedVideoPosition for changing participants position due a layout change on a canvas, but so far this is not working for me. Which Web Video SDK version? 1.8.2 Device (please … --- ## [Webcam image gets corrupted after fixed delay (+/- 15 secs)](https://devforum.zoom.us/t/webcam-image-gets-corrupted-after-fixed-delay-15-secs/99736)
**Author:** [@fides-it](https://devforum.zoom.us/u/fides-it)\ **Replies:** 16\ **Last updated:** [December 11, 2023, 9:18am UTC](https://devforum.zoom.us/t/webcam-image-gets-corrupted-after-fixed-delay-15-secs/99736 "2023-12-11T09:18:36Z")
Browser : Chrome OS: Windows For about 15 - 20 seconds my webcam stream renders normally (quality 360p), but then suddenly the video is garbled / starts flickering. What could cause that? I’m using the webcam in the Te… --- ## [Can't start a session due to 'invalid session key'](https://devforum.zoom.us/t/cant-start-a-session-due-to-invalid-session-key/99379)
**Author:** [@danilo.babaglio](https://devforum.zoom.us/u/danilo.babaglio)\ **Replies:** 3\ **Last updated:** [December 7, 2023, 6:50pm UTC](https://devforum.zoom.us/t/cant-start-a-session-due-to-invalid-session-key/99379 "2023-12-07T18:50:30Z")
Each day, numerous sessions are initiated using a token created using the ‘topic’ and ‘session\_key’ parameters. The ‘tpc’ value remains constant, serving as an identifier for a virtual table. The ‘session\_key’ value, on … [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=11) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=13)