# Web

**URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=14

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 15

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## [Video SDK JWT token invalid](https://devforum.zoom.us/t/video-sdk-jwt-token-invalid/96166)

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**Author:** [@monali.patel](https://devforum.zoom.us/u/monali.patel)\
**Replies:** 2\
**Last updated:** [October 4, 2023, 8:07am UTC](https://devforum.zoom.us/t/video-sdk-jwt-token-invalid/96166 "2023-10-04T08:07:45Z")

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Video SDK JWT token invalid: I am using the React-demo of the Zoom Video SDK, version 1.5.5 and I get the error Description I have the following function to generate the JWT token. But when the token is used, the erro…

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## [Saving session video - our own servers](https://devforum.zoom.us/t/saving-session-video-our-own-servers/95720)

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**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\
**Replies:** 11\
**Last updated:** [October 3, 2023, 4:01pm UTC](https://devforum.zoom.us/t/saving-session-video-our-own-servers/95720 "2023-10-03T16:01:40Z")

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Saving session video - our own servers: Hello We are using web-sdk version 1.8.7. We want to record the session video is that possible ?? If yes then where will be the recording save ? .We want to save somewhere in our …

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## [Cannot create "Video SDK" Account](https://devforum.zoom.us/t/cannot-create-video-sdk-account/94623)

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**Author:** [@krishnachaithanyatvs](https://devforum.zoom.us/u/krishnachaithanyatvs)\
**Replies:** 3\
**Last updated:** [September 7, 2023, 2:22pm UTC](https://devforum.zoom.us/t/cannot-create-video-sdk-account/94623 "2023-09-07T14:22:49Z")

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HI Team, I have tried atleast 10 times to create Video SDK Account, it always come to the payment method page and fails like below. I have tried with debit cards and credit cards too. Request you to help me create a…

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## [How can I set userId own application userId?](https://devforum.zoom.us/t/how-can-i-set-userid-own-application-userid/95940)

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**Author:** [@ok-soumen](https://devforum.zoom.us/u/ok-soumen)\
**Replies:** 6\
**Last updated:** [September 30, 2023, 6:29am UTC](https://devforum.zoom.us/t/how-can-i-set-userid-own-application-userid/95940 "2023-09-30T06:29:49Z")

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Hi @vic.yang #zoomDevTeam could you please help me how can I set value zoom userId to own application userId ?? I need to show avatar if i get both userId same then I able to set avatar could you please help me on…

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## [E2dccd08-979e-411c-a61f-c2616b617724:1 Uncaught ReferenceError: PThread is not defined](https://devforum.zoom.us/t/e2dccd08-979e-411c-a61f-c2616b617724-1-uncaught-referenceerror-pthread-is-not-defined/95702)

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**Author:** [@ok-soumen](https://devforum.zoom.us/u/ok-soumen)\
**Replies:** 6\
**Last updated:** [September 27, 2023, 9:05am UTC](https://devforum.zoom.us/t/e2dccd08-979e-411c-a61f-c2616b617724-1-uncaught-referenceerror-pthread-is-not-defined/95702 "2023-09-27T09:05:01Z")

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“e2dccd08-979e-411c-a61f-c2616b617724:1 Uncaught ReferenceError: PThread is not defined” Hi i’m getting this error when another person join on same call . how can I solve It. Please help me out on that Thx

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## [Function updateVideoOptions not working](https://devforum.zoom.us/t/function-updatevideooptions-not-working/95453)

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**Author:** [@atabidze1](https://devforum.zoom.us/u/atabidze1)\
**Replies:** 5\
**Last updated:** [September 28, 2023, 3:43am UTC](https://devforum.zoom.us/t/function-updatevideooptions-not-working/95453 "2023-09-28T03:43:42Z")

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I am trying to change defaultViewType and viewSizes on click but nothing happens. Click function logs properly, but on zoom window nothing changes. How to resolve this or is it there other way to change view Type? If …

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## [I want to apply my AI based solution to find problems occurs while on call](https://devforum.zoom.us/t/i-want-to-apply-my-ai-based-solution-to-find-problems-occurs-while-on-call/95798)

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**Author:** [@bajrang.wappnet](https://devforum.zoom.us/u/bajrang.wappnet)\
**Replies:** 3\
**Last updated:** [September 27, 2023, 2:58pm UTC](https://devforum.zoom.us/t/i-want-to-apply-my-ai-based-solution-to-find-problems-occurs-while-on-call/95798 "2023-09-27T14:58:56Z")

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I app creating a web based AI solution. For that i need to get real time data of audio for transcription such that i can use that data . So is it possible to get real time transcript such that i can use that data to impl…

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## [Zoom video sdk error 'app-previewkit' is not a known element](https://devforum.zoom.us/t/zoom-video-sdk-error-app-previewkit-is-not-a-known-element/94622)

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**Author:** [@vishwajeetbhosale](https://devforum.zoom.us/u/vishwajeetbhosale)\
**Replies:** 14\
**Last updated:** [September 26, 2023, 2:50pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-error-app-previewkit-is-not-a-known-element/94622 "2023-09-26T14:50:42Z")

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Description I’m trying to implement Zoom Video SDK in Angular Application and I’m getting below error. Zoom video sdk error: ‘app-previewkit’ is not a known element Browser Console Error Getting error at the time of …

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## [Zoom Web SDK 2.16.0 - Gallery view default](https://devforum.zoom.us/t/zoom-web-sdk-2-16-0-gallery-view-default/95211)

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**Author:** [@mario.barbosa](https://devforum.zoom.us/u/mario.barbosa)\
**Replies:** 1\
**Last updated:** [September 16, 2023, 12:15pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-2-16-0-gallery-view-default/95211 "2023-09-16T12:15:23Z")

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web SDK 2.16.0 I have an application in reactjs with nextjs, and I use the embedded ClientView feature and it works perfectly in this version of the web SDK, but I can’t enable guests to be able to see in the gallery vi…

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## [Does any one have Zoom Video SDK implemented with Angular Application](https://devforum.zoom.us/t/does-any-one-have-zoom-video-sdk-implemented-with-angular-application/93616)

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**Author:** [@vishwajeetbhosale](https://devforum.zoom.us/u/vishwajeetbhosale)\
**Replies:** 2\
**Last updated:** [September 7, 2023, 12:09pm UTC](https://devforum.zoom.us/t/does-any-one-have-zoom-video-sdk-implemented-with-angular-application/93616 "2023-09-07T12:09:49Z")

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I want to integrate Zoom Video SDK in Angular application, so can you guys provide sample application in Angular @tommy do you have any sample app ready with Angular.

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## [Mediastream UpdateVideoMask and getVideoMaskStatus not working?](https://devforum.zoom.us/t/mediastream-updatevideomask-and-getvideomaskstatus-not-working/94218)

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**Author:** [@DanPiccolo](https://devforum.zoom.us/u/DanPiccolo)\
**Replies:** 2\
**Last updated:** [September 7, 2023, 2:16am UTC](https://devforum.zoom.us/t/mediastream-updatevideomask-and-getvideomaskstatus-not-working/94218 "2023-09-07T02:16:29Z")

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Before Creating a New Topic: I’m expecting the virtual mask (a blur) to work Zoom Developer Changelog for Dev Product Changes: Stream | Zoom Video SDK for Web - 2.2.0 Description I am currently using 1.8.7 and I ca…

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## [I've cloned the reactjs example and added my key and secret and did npm install .. and when I did "npm start" I got a lot of errors](https://devforum.zoom.us/t/ive-cloned-the-reactjs-example-and-added-my-key-and-secret-and-did-npm-install-and-when-i-did-npm-start-i-got-a-lot-of-errors/93317)

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**Author:** [@noureddinbadran](https://devforum.zoom.us/u/noureddinbadran)\
**Replies:** 5\
**Last updated:** [September 6, 2023, 1:33am UTC](https://devforum.zoom.us/t/ive-cloned-the-reactjs-example-and-added-my-key-and-secret-and-did-npm-install-and-when-i-did-npm-start-i-got-a-lot-of-errors/93317 "2023-09-06T01:33:51Z")

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ERROR in src/component/icon-font.tsx:84:23 TS2741: Property ‘rev’ is missing in type ‘{ component: any; style: any; }’ but required in type ‘Pick\<IconComponentProps, “type” | “style” | “max” | “required” | “data” | “def…

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## [Firefox is having issues with screen sharing](https://devforum.zoom.us/t/firefox-is-having-issues-with-screen-sharing/92724)

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**Author:** [@takeshi.odaka](https://devforum.zoom.us/u/takeshi.odaka)\
**Replies:** 10\
**Last updated:** [September 5, 2023, 1:20am UTC](https://devforum.zoom.us/t/firefox-is-having-issues-with-screen-sharing/92724 "2023-09-05T01:20:29Z")

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Description When I share my screen with Firefox, part of the screen is enlarged and I cannot see the whole screen. Browser Console Error no error Which Web Video SDK version? 1.8.2 To Reproduce(If applicable) Step…

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## [Zoom Video SDK | Screen view with Black video recorded](https://devforum.zoom.us/t/zoom-video-sdk-screen-view-with-black-video-recorded/94438)

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**Author:** [@sri.unique2004](https://devforum.zoom.us/u/sri.unique2004)\
**Replies:** 0\
**Last updated:** [September 4, 2023, 1:29pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-screen-view-with-black-video-recorded/94438 "2023-09-04T13:29:57Z")

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Hi Team, For users who has taken exam on 11-August-2023 and 27-August-2023, black Shared Screen video has been recorded for 15 min :18 secs which is of size 16MB and 01 hr:06 min: 20 secs which is of size 71 MB. Topic …

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## [Background Image pixelated](https://devforum.zoom.us/t/background-image-pixelated/93735)

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**Author:** [@vw\_development](https://devforum.zoom.us/u/vw_development)\
**Replies:** 1\
**Last updated:** [August 22, 2023, 1:50am UTC](https://devforum.zoom.us/t/background-image-pixelated/93735 "2023-08-22T01:50:10Z")

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Hi there! We are implementing Zoom Video SDK in our application and all is set well. There is an issue that we are facing is the background image that we set is pixelated or distorted, like it has been zoomed a lot. As…

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## [How to share entire screen without user picking option?](https://devforum.zoom.us/t/how-to-share-entire-screen-without-user-picking-option/93598)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 1\
**Last updated:** [August 18, 2023, 4:58am UTC](https://devforum.zoom.us/t/how-to-share-entire-screen-without-user-picking-option/93598 "2023-08-18T04:58:04Z")

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Hi, Is there an option that allows user to share the screen without choosing option from dialog? And can we hide the Chrome sharing controls at the bottom of the screen? Thank you!

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## [I have a questions when user leave session then his get any events or not](https://devforum.zoom.us/t/i-have-a-questions-when-user-leave-session-then-his-get-any-events-or-not/93476)

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**Author:** [@rinki](https://devforum.zoom.us/u/rinki)\
**Replies:** 1\
**Last updated:** [August 17, 2023, 4:05am UTC](https://devforum.zoom.us/t/i-have-a-questions-when-user-leave-session-then-his-get-any-events-or-not/93476 "2023-08-17T04:05:19Z")

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var signature=this.zoom\_token; var identity=this.userName; this.client = ZoomVideo.createClient(); const videoSDKLibDir = '/node\_modules/@zoom/videosdk/dist/lib'; //console.log(\`${window.location.origin}${vide…

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## [Camera don’t starts and we get the error - {type: 'INVALID\_OPERATION', reason: 'Camera is starting,please wait.'}](https://devforum.zoom.us/t/camera-don-t-starts-and-we-get-the-error-type-invalid-operation-reason-camera-is-starting-please-wait/93462)

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**Author:** [@tatumistudio](https://devforum.zoom.us/u/tatumistudio)\
**Replies:** 2\
**Last updated:** [August 17, 2023, 1:05am UTC](https://devforum.zoom.us/t/camera-don-t-starts-and-we-get-the-error-type-invalid-operation-reason-camera-is-starting-please-wait/93462 "2023-08-17T01:05:35Z")

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Description Thanks for the nice SDK. After successful Client.join, we try to start the camera. But we get the error. The screen does not work after waiting. I would appreciate it if you could tell me the cause of the…

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## [Inquiry Regarding "Take Control" Feature Integration in Zoom Video SDK](https://devforum.zoom.us/t/inquiry-regarding-take-control-feature-integration-in-zoom-video-sdk/93337)

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**Author:** [@rakesh.d](https://devforum.zoom.us/u/rakesh.d)\
**Replies:** 1\
**Last updated:** [August 14, 2023, 10:02am UTC](https://devforum.zoom.us/t/inquiry-regarding-take-control-feature-integration-in-zoom-video-sdk/93337 "2023-08-14T10:02:46Z")

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Inquiry Regarding “Take Control” Feature Integration in Zoom Video SDK: Hello team, We are utilizing the Zoom Video SDK version 1.7.0 to enhance our video conferencing capabilities within our application. Our client ha…

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## [Enabling 1080p quality for Video Web SDK and getting individual participant's raw video and audio stream](https://devforum.zoom.us/t/enabling-1080p-quality-for-video-web-sdk-and-getting-individual-participants-raw-video-and-audio-stream/93203)

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**Author:** [@sv.cool92](https://devforum.zoom.us/u/sv.cool92)\
**Replies:** 2\
**Last updated:** [August 11, 2023, 7:05am UTC](https://devforum.zoom.us/t/enabling-1080p-quality-for-video-web-sdk-and-getting-individual-participants-raw-video-and-audio-stream/93203 "2023-08-11T07:05:16Z")

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Hello team, For a particular use case, we have started exploring Zoom Video SDK. We noticed that the highest quality offered by default on Video Web SDK is 720p whereas we need at least 1080p quality output from Zoom. K…

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## [How can I display a desktop browser video in portrait view on a mobile device?](https://devforum.zoom.us/t/how-can-i-display-a-desktop-browser-video-in-portrait-view-on-a-mobile-device/93197)

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**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\
**Replies:** 1\
**Last updated:** [August 10, 2023, 8:25am UTC](https://devforum.zoom.us/t/how-can-i-display-a-desktop-browser-video-in-portrait-view-on-a-mobile-device/93197 "2023-08-10T08:25:08Z")

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Description How can I capture a desktop browser user’s video in portrait view or display a desktop browser user’s video in portrait view on a mobile browser? Which Web Video SDK version? 1.8.5 Video SDK Code Snippets …

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## [Zoom may not start due to an error](https://devforum.zoom.us/t/zoom-may-not-start-due-to-an-error/93150)

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**Author:** [@takeshi.odaka](https://devforum.zoom.us/u/takeshi.odaka)\
**Replies:** 0\
**Last updated:** [August 9, 2023, 8:12am UTC](https://devforum.zoom.us/t/zoom-may-not-start-due-to-an-error/93150 "2023-08-09T08:12:19Z")

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Description Failing to read import ('@zoom/videosdk') and “NotReadableError: Failed to start video source” error 2 points increased after upgrading @zoom/videosdk from V1.5.5 to V1.7.10. Since the error is increasin…

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## [Can't open screen on some Android\_Chrome](https://devforum.zoom.us/t/cant-open-screen-on-some-android-chrome/92723)

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**Author:** [@takeshi.odaka](https://devforum.zoom.us/u/takeshi.odaka)\
**Replies:** 6\
**Last updated:** [August 7, 2023, 2:23am UTC](https://devforum.zoom.us/t/cant-open-screen-on-some-android-chrome/92723 "2023-08-07T02:23:10Z")

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Description The video chat screen cannot be displayed on an Android device. Which Web Video SDK version? 1.7.10 Browser Console Error NotReadableError: Could not start video source Device (please complete the follo…

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## [When rendering the self-view on a canvas in iOS, the aspect ratio distorts when in portrait mode.](https://devforum.zoom.us/t/when-rendering-the-self-view-on-a-canvas-in-ios-the-aspect-ratio-distorts-when-in-portrait-mode/92872)

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**Author:** [@yusuke.yamashita](https://devforum.zoom.us/u/yusuke.yamashita)\
**Replies:** 8\
**Last updated:** [August 7, 2023, 1:54am UTC](https://devforum.zoom.us/t/when-rendering-the-self-view-on-a-canvas-in-ios-the-aspect-ratio-distorts-when-in-portrait-mode/92872 "2023-08-07T01:54:20Z")

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Description I am currently developing a video chat application using the Zoom Video SDK. When displaying the self-view in a canvas tag on an iPhone (iOS version 16.5), the aspect ratio distorts when the device is in por…

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## [The video SDK in the web application keeps reconnecting about every 10 minutes](https://devforum.zoom.us/t/the-video-sdk-in-the-web-application-keeps-reconnecting-about-every-10-minutes/92051)

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**Author:** [@xiaoming](https://devforum.zoom.us/u/xiaoming)\
**Replies:** 4\
**Last updated:** [July 21, 2023, 3:47am UTC](https://devforum.zoom.us/t/the-video-sdk-in-the-web-application-keeps-reconnecting-about-every-10-minutes/92051 "2023-07-21T03:47:04Z")

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The video SDK in the web application keeps reconnecting every 10 minutes I am utilizing a video SDK for my web application. SDK version: 1.7.10 const zmClient = ZoomVideo.createClient(); zmClient.init('en-US','CDN…

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## ["invalid session key" error on client.join()](https://devforum.zoom.us/t/invalid-session-key-error-on-client-join/92600)

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**Author:** [@simonebacchini91](https://devforum.zoom.us/u/simonebacchini91)\
**Replies:** 9\
**Last updated:** [July 31, 2023, 12:11pm UTC](https://devforum.zoom.us/t/invalid-session-key-error-on-client-join/92600 "2023-07-31T12:11:15Z")

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Description My app built on the Zoom Video SDK (web) was succesfully running since months, but from yesterday the method client.join() started returning an error 200 “invalid session key”, for every partecipant (host an…

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## [Distortion and echo in audio when come back from background in iPhone safari](https://devforum.zoom.us/t/distortion-and-echo-in-audio-when-come-back-from-background-in-iphone-safari/91800)

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**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\
**Replies:** 7\
**Last updated:** [July 31, 2023, 1:38am UTC](https://devforum.zoom.us/t/distortion-and-echo-in-audio-when-come-back-from-background-in-iphone-safari/91800 "2023-07-31T01:38:13Z")

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Description There is distortion and echo in the audio when returning from the background in Safari on the iPhone. Which Web Video SDK version? 1.8.0 To Reproduce(If applicable) Steps to reproduce the behavior: Joi…

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## [Show Active Speaker](https://devforum.zoom.us/t/show-active-speaker/91931)

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**Author:** [@uyaniksigma](https://devforum.zoom.us/u/uyaniksigma)\
**Replies:** 1\
**Last updated:** [July 27, 2023, 10:45am UTC](https://devforum.zoom.us/t/show-active-speaker/91931 "2023-07-27T10:45:48Z")

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Hello everyone, I try to show active speaker on a canvas, it works perfectly on web but on mobile it glitches. Is there any other approach to this situation? client.on('active-speaker', (payload) =\> { setNowTalki…

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## [onConnectionChange event not working on iPhone Safari after disconnecting](https://devforum.zoom.us/t/onconnectionchange-event-not-working-on-iphone-safari-after-disconnecting/92431)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 1\
**Last updated:** [July 27, 2023, 6:40am UTC](https://devforum.zoom.us/t/onconnectionchange-event-not-working-on-iphone-safari-after-disconnecting/92431 "2023-07-27T06:40:14Z")

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Hello, I have a problem with the onConnectionChange event in the latest sdk version. It does not fire when I disconnect from internet. Here are the steps to reproduce the issue: Join a session using iPhone Safari. Tur…

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## [Record audio localy](https://devforum.zoom.us/t/record-audio-localy/91981)

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**Author:** [@yakov.yarmo](https://devforum.zoom.us/u/yakov.yarmo)\
**Replies:** 1\
**Last updated:** [July 19, 2023, 3:12am UTC](https://devforum.zoom.us/t/record-audio-localy/91981 "2023-07-19T03:12:11Z")

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Can I get the audio stream in order to record it locally?

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