# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=20 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 21 --- ## [startAudio throwing Operation Timeout error in Firefox](https://devforum.zoom.us/t/startaudio-throwing-operation-timeout-error-in-firefox/71296)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 6\ **Last updated:** [September 23, 2022, 4:36pm UTC](https://devforum.zoom.us/t/startaudio-throwing-operation-timeout-error-in-firefox/71296 "2022-09-23T16:36:15Z")
hey @tommy and @vic.yang , While testing video call on Firefox, sometimes we have noticed an issue of startAudio API throwing Operation Timeout error as a result audio not getting joined. We have a button where user c… --- ## [Need information about mirrorVideo() API](https://devforum.zoom.us/t/need-information-about-mirrorvideo-api/75705)
**Author:** [@kvr](https://devforum.zoom.us/u/kvr)\ **Replies:** 4\ **Last updated:** [September 21, 2022, 7:00am UTC](https://devforum.zoom.us/t/need-information-about-mirrorvideo-api/75705 "2022-09-21T07:00:55Z")
Hi, Please let me know the right place to call the mirrorVideo() API? Does it mirror the video of self and all the other participants? Which Web Video SDK version? 1.3.0 Device (please complete the following informa… --- ## [Error: "Camera is closed" with virtualBackground params](https://devforum.zoom.us/t/error-camera-is-closed-with-virtualbackground-params/76066)
**Author:** [@efron.vit](https://devforum.zoom.us/u/efron.vit)\ **Replies:** 3\ **Last updated:** [September 16, 2022, 9:40pm UTC](https://devforum.zoom.us/t/error-camera-is-closed-with-virtualbackground-params/76066 "2022-09-16T21:40:15Z")
Our users began to encounter the following error when trying to turn on the webcam. The problem turned out to be that I passed these options to the startVideo() method by default: { virtualBackground: { imageUrl: un… --- ## [Safari Audio Not Working On Web SDK 1.4.0](https://devforum.zoom.us/t/safari-audio-not-working-on-web-sdk-1-4-0/74664)
**Author:** [@brendonion](https://devforum.zoom.us/u/brendonion)\ **Replies:** 14\ **Last updated:** [September 15, 2022, 11:57pm UTC](https://devforum.zoom.us/t/safari-audio-not-working-on-web-sdk-1-4-0/74664 "2022-09-15T23:57:01Z")
Description Hi Zoom Team, I read through a related topic (#69650 - Audio not joining in Safari) and I am still encountering the same issue where Safari audio simply does not work. I’ve tried to start audio automaticall… --- ## [The red camera icon in chrome browser is not disappearing even after calling destroyClient API](https://devforum.zoom.us/t/the-red-camera-icon-in-chrome-browser-is-not-disappearing-even-after-calling-destroyclient-api/75325)
**Author:** [@kvr](https://devforum.zoom.us/u/kvr)\ **Replies:** 8\ **Last updated:** [September 14, 2022, 1:30am UTC](https://devforum.zoom.us/t/the-red-camera-icon-in-chrome-browser-is-not-disappearing-even-after-calling-destroyclient-api/75325 "2022-09-14T01:30:01Z")
Description The red camera icon displayed in chrome browser tab is not disappearing even after calling destroyClient API Which Web Video SDK version? Video SDK Web 1.3.0 Steps to reproduce the behavior: Go to zoom … --- ## [Participant can't hear anyone after joining a session](https://devforum.zoom.us/t/participant-cant-hear-anyone-after-joining-a-session/75551)
**Author:** [@ivan.jiang](https://devforum.zoom.us/u/ivan.jiang)\ **Replies:** 3\ **Last updated:** [September 13, 2022, 1:32am UTC](https://devforum.zoom.us/t/participant-cant-hear-anyone-after-joining-a-session/75551 "2022-09-13T01:32:47Z")
Description Participants cannot enable speakers/hear audio from other users until they press the button tied to stream.startAudio() after joining a session. The issue happens when they first join. Browser Console Erro… --- ## [Sharring entrie window audio](https://devforum.zoom.us/t/sharring-entrie-window-audio/75543)
**Author:** [@vamshi.v21998](https://devforum.zoom.us/u/vamshi.v21998)\ **Replies:** 1\ **Last updated:** [September 8, 2022, 3:14am UTC](https://devforum.zoom.us/t/sharring-entrie-window-audio/75543 "2022-09-08T03:14:59Z")
Hi, Implemented screen-sharing functionality with video sdk but while sharing there is no option to share window audio. there is only an option to share via tab. Is there any possible workaround to achieve this functi… --- ## [Question about rendering self video](https://devforum.zoom.us/t/question-about-rendering-self-video/75467)
**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\ **Replies:** 1\ **Last updated:** [September 7, 2022, 3:26am UTC](https://devforum.zoom.us/t/question-about-rendering-self-video/75467 "2022-09-07T03:26:13Z")
Hello, What is the different between rendering self video in a canvas and in a video element? While using canvas, sometimes it take long time to display myself on the screen Can I just force the browser to use video e… --- ## [Problem while cancelling the screen sharing](https://devforum.zoom.us/t/problem-while-cancelling-the-screen-sharing/75429)
**Author:** [@kvr](https://devforum.zoom.us/u/kvr)\ **Replies:** 2\ **Last updated:** [September 6, 2022, 12:32pm UTC](https://devforum.zoom.us/t/problem-while-cancelling-the-screen-sharing/75429 "2022-09-06T12:32:39Z")
When the user tries to share the screen and selects the “Cancel” button in the chrome screen sharing popup, a black rectangle is displayed in the zoom video. Is there any event fired when the user selects the “Cancel” bu… --- ## [Unable to start screen share on Firefox 104](https://devforum.zoom.us/t/unable-to-start-screen-share-on-firefox-104/74974)
**Author:** [@kyle.wrenn](https://devforum.zoom.us/u/kyle.wrenn)\ **Replies:** 3\ **Last updated:** [September 2, 2022, 7:25pm UTC](https://devforum.zoom.us/t/unable-to-start-screen-share-on-firefox-104/74974 "2022-09-02T19:25:59Z")
Description When starting a screen share in Firefox, I’m never prompted to select a screen. There are console warnings from the console, but the connection is never made. Apparently I’m able to join the session, but t… --- ## [Limit number of participants to join the room in Video SDK](https://devforum.zoom.us/t/limit-number-of-participants-to-join-the-room-in-video-sdk/75338)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 0\ **Last updated:** [September 2, 2022, 1:14pm UTC](https://devforum.zoom.us/t/limit-number-of-participants-to-join-the-room-in-video-sdk/75338 "2022-09-02T13:14:01Z")
Description Hi, I want to allow only 2 participants can join the room. I have searched for this in the documentation but not found any information to do that. Browser Console Error no error Which Web Video SDK versi… --- ## [Video SDK Web 1.4.0 - Update sample app](https://devforum.zoom.us/t/video-sdk-web-1-4-0-update-sample-app/74821)
**Author:** [@parker](https://devforum.zoom.us/u/parker)\ **Replies:** 7\ **Last updated:** [September 2, 2022, 2:09am UTC](https://devforum.zoom.us/t/video-sdk-web-1-4-0-update-sample-app/74821 "2022-09-02T02:09:20Z")
Hi @tommy / Zoom team, Do you anticipate updating your React-demo in the videosdk sample app for Web 1.4.0 release? I’m just getting started with the Zoom Video SDK, but noticed the video-layout-helper appears to still… --- ## [Error on sample code for video sdk cdn with pure JS](https://devforum.zoom.us/t/error-on-sample-code-for-video-sdk-cdn-with-pure-js/73652)
**Author:** [@imslee100](https://devforum.zoom.us/u/imslee100)\ **Replies:** 5\ **Last updated:** [August 29, 2022, 5:15pm UTC](https://devforum.zoom.us/t/error-on-sample-code-for-video-sdk-cdn-with-pure-js/73652 "2022-08-29T17:15:08Z")
I’m trying to runnig video sdk sample wih pure JS without Node on PHP. I’ve found following video sdk cdn from forum, but not sure it is right or not. // For ZoomVideo Following is my code and There is an error “Zoom… --- ## [Zoom video sdk - cannot complete payment](https://devforum.zoom.us/t/zoom-video-sdk-cannot-complete-payment/73591)
**Author:** [@ashish.beetle](https://devforum.zoom.us/u/ashish.beetle)\ **Replies:** 3\ **Last updated:** [August 29, 2022, 4:01pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-cannot-complete-payment/73591 "2022-08-29T16:01:12Z")
Hi I have been trying to complete the payment of zoom video sdk for a few days now but every time i get the following error and payment doesn’t go through. Error! The system could not process your request at this time,… --- ## [muteShareAudio() don't work](https://devforum.zoom.us/t/muteshareaudio-dont-work/74876)
**Author:** [@efron.vit](https://devforum.zoom.us/u/efron.vit)\ **Replies:** 4\ **Last updated:** [August 26, 2022, 8:36am UTC](https://devforum.zoom.us/t/muteshareaudio-dont-work/74876 "2022-08-26T08:36:00Z")
Hi! I’m starting a screen sharing with audio (startShareScreen() method). Then I want to turn on the microphone, for this I call: muteShareAudio() method (with await), then unmuteAudio() (with await). Then the ‘user… --- ## [sharedBufferArray is true, but isSupportMultipleVideos is false](https://devforum.zoom.us/t/sharedbufferarray-is-true-but-issupportmultiplevideos-is-false/74849)
**Author:** [@parker](https://devforum.zoom.us/u/parker)\ **Replies:** 2\ **Last updated:** [August 26, 2022, 7:15am UTC](https://devforum.zoom.us/t/sharedbufferarray-is-true-but-issupportmultiplevideos-is-false/74849 "2022-08-26T07:15:32Z")
Hey Zoom Video SDK team, I’m currently trying to use the renderVideo for self on the canvas and followed the detailed guide here: Web SDK Gallery View and Virtual Background I signed up for the Chrome Origin Trials and… --- ## [Error when trying to share screen multiple times during same session](https://devforum.zoom.us/t/error-when-trying-to-share-screen-multiple-times-during-same-session/74779)
**Author:** [@lukasz1](https://devforum.zoom.us/u/lukasz1)\ **Replies:** 1\ **Last updated:** [August 25, 2022, 3:53am UTC](https://devforum.zoom.us/t/error-when-trying-to-share-screen-multiple-times-during-same-session/74779 "2022-08-25T03:53:05Z")
Description When user tries to share screen for second time SDK is behaving unexpectedly. I implemented share screen according to documentation (Screen sharing) And it works, but only when user shares screen for the f… --- ## [Getting webGLContextLostProtect error](https://devforum.zoom.us/t/getting-webglcontextlostprotect-error/74263)
**Author:** [@irfan.ali1922](https://devforum.zoom.us/u/irfan.ali1922)\ **Replies:** 2\ **Last updated:** [August 25, 2022, 5:35am UTC](https://devforum.zoom.us/t/getting-webglcontextlostprotect-error/74263 "2022-08-25T05:35:27Z")
Hey, I understand that Zoom advises rendering multiple videos on a single canvas. However, we frequently need to display additional information along with video, such as the username, mute/unmute button, etc. Calling th… --- ## [Host video not showing on participant screen](https://devforum.zoom.us/t/host-video-not-showing-on-participant-screen/74595)
**Author:** [@haroon.mukhtar](https://devforum.zoom.us/u/haroon.mukhtar)\ **Replies:** 2\ **Last updated:** [August 23, 2022, 11:37am UTC](https://devforum.zoom.us/t/host-video-not-showing-on-participant-screen/74595 "2022-08-23T11:37:14Z")
Hi, I am using web video SDK pure-js and I am facing the following issue: Host video does not render on participant and throws error “Detected unrecognized participant ID. Ignoring: id” Web SDK Version: 1.4.0 Device:… --- ## [Receiving blurred video while rendering receiver video in the canvas](https://devforum.zoom.us/t/receiving-blurred-video-while-rendering-receiver-video-in-the-canvas/74700)
**Author:** [@praneethram.namala](https://devforum.zoom.us/u/praneethram.namala)\ **Replies:** 1\ **Last updated:** [August 23, 2022, 10:23am UTC](https://devforum.zoom.us/t/receiving-blurred-video-while-rendering-receiver-video-in-the-canvas/74700 "2022-08-23T10:23:54Z")
Description When I tried to render the receiver video in a canvas with 720p resolution using the most recent version of the video SDK, 1.4.0, the video was noticeably blurry on the receiver area. My local video was rend… --- ## [How to stop testSpeaker?](https://devforum.zoom.us/t/how-to-stop-testspeaker/74615)
**Author:** [@efron.vit](https://devforum.zoom.us/u/efron.vit)\ **Replies:** 5\ **Last updated:** [August 23, 2022, 6:57am UTC](https://devforum.zoom.us/t/how-to-stop-testspeaker/74615 "2022-08-23T06:57:33Z")
I started the test, the melody is playing, but I haven’t found a way to stop it. How to stop testSpeaker ? I tried: /\*\* Stops local audio capture \*/ stop(): Promise\; /\*\* Mutes mic if audio was s… --- ## [Safari browser not working properly just like in chrome v^1.4.0](https://devforum.zoom.us/t/safari-browser-not-working-properly-just-like-in-chrome-v-1-4-0/74627)
**Author:** [@shivam.kumar](https://devforum.zoom.us/u/shivam.kumar)\ **Replies:** 1\ **Last updated:** [August 22, 2022, 2:35pm UTC](https://devforum.zoom.us/t/safari-browser-not-working-properly-just-like-in-chrome-v-1-4-0/74627 "2022-08-22T14:35:59Z")
chrome working fine chat and video both but in safari browser issue call join but audio/video not send and receive chat msg not show in our side ( in chrome working fine ) --- ## [Record gallery view does not working](https://devforum.zoom.us/t/record-gallery-view-does-not-working/74219)
**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\ **Replies:** 0\ **Last updated:** [August 15, 2022, 9:21am UTC](https://devforum.zoom.us/t/record-gallery-view-does-not-working/74219 "2022-08-15T09:21:37Z")
I’m using video sdk account My account setting: I create zoom session using video sdk (web) Another person join the session. They also use web I turn on my camera and talk with him. He didn’t turn on his camera A… --- ## [V1.2.0: Improved role management: Original host](https://devforum.zoom.us/t/v1-2-0-improved-role-management-original-host/67768)
**Author:** [@efron.vit](https://devforum.zoom.us/u/efron.vit)\ **Replies:** 4\ **Last updated:** [August 18, 2022, 1:12pm UTC](https://devforum.zoom.us/t/v1-2-0-improved-role-management-original-host/67768 "2022-08-18T13:12:37Z")
Hi In release v1.2.0, you have had the following update added: The user who created a session is considered the “original host”. The original host has the following privileges: the session ends after a configurable ti… --- ## [webGLContextLostProtect](https://devforum.zoom.us/t/webglcontextlostprotect/74261)
**Author:** [@irfan.ali1922](https://devforum.zoom.us/u/irfan.ali1922)\ **Replies:** 0\ **Last updated:** [August 15, 2022, 10:58pm UTC](https://devforum.zoom.us/t/webglcontextlostprotect/74261 "2022-08-15T22:58:26Z")
Hey, I understand that Zoom advises rendering multiple videos on a single canvas. However, we frequently need to display additional information along with video, such as the username, mute/unmute button, etc. Calling … --- ## [When i am listen our cloud recording audio/video. the sound of the file is very very bad just like a ghost](https://devforum.zoom.us/t/when-i-am-listen-our-cloud-recording-audio-video-the-sound-of-the-file-is-very-very-bad-just-like-a-ghost/74111)
**Author:** [@shivam.kumar](https://devforum.zoom.us/u/shivam.kumar)\ **Replies:** 0\ **Last updated:** [August 12, 2022, 6:43am UTC](https://devforum.zoom.us/t/when-i-am-listen-our-cloud-recording-audio-video-the-sound-of-the-file-is-very-very-bad-just-like-a-ghost/74111 "2022-08-12T06:43:41Z")
i am using “@zoom/videosdk”: “^1.1.6” --- ## [Video SDK JWT token issue](https://devforum.zoom.us/t/video-sdk-jwt-token-issue/73227)
**Author:** [@lukas.busek](https://devforum.zoom.us/u/lukas.busek)\ **Replies:** 9\ **Last updated:** [August 10, 2022, 10:37am UTC](https://devforum.zoom.us/t/video-sdk-jwt-token-issue/73227 "2022-08-10T10:37:39Z")
We are trying to get video session recording (we are paying VIDEO SDK customer) running but we have some technical issues with JWT tokens. As for the JWT → we are getting 401 response (error 124) with a valid JWT GET h… --- ## [Flickering second video in Web Video SDK 1.3.0](https://devforum.zoom.us/t/flickering-second-video-in-web-video-sdk-1-3-0/72661)
**Author:** [@jon.roberts](https://devforum.zoom.us/u/jon.roberts)\ **Replies:** 3\ **Last updated:** [August 10, 2022, 1:35am UTC](https://devforum.zoom.us/t/flickering-second-video-in-web-video-sdk-1-3-0/72661 "2022-08-10T01:35:38Z")
Description We have an app where a “picture-in-picture” view is shown on top of the main video. This is rendered on one canvas. With the new 1.3.0 version, the second video flickers in and out constantly. Rolling b… --- ## [The screen share stream not getting rendered on other participants' screens](https://devforum.zoom.us/t/the-screen-share-stream-not-getting-rendered-on-other-participants-screens/73228)
**Author:** [@vk-jangid](https://devforum.zoom.us/u/vk-jangid)\ **Replies:** 4\ **Last updated:** [August 3, 2022, 4:45pm UTC](https://devforum.zoom.us/t/the-screen-share-stream-not-getting-rendered-on-other-participants-screens/73228 "2022-08-03T16:45:11Z")
Description When I start the screen share then other participants are not able to see my screen at all, nothing gets rendered on the canvas and there are no errors getting logged in the console. I have added a code sni… --- ## [host video doesn’t render it throws “Detected unrecognized participant ID. Ignoring” error](https://devforum.zoom.us/t/host-video-doesn-t-render-it-throws-detected-unrecognized-participant-id-ignoring-error/72849)
**Author:** [@vamshi.v21998](https://devforum.zoom.us/u/vamshi.v21998)\ **Replies:** 1\ **Last updated:** [August 3, 2022, 1:38am UTC](https://devforum.zoom.us/t/host-video-doesn-t-render-it-throws-detected-unrecognized-participant-id-ignoring-error/72849 "2022-08-03T01:38:25Z")
Description When the host starts the meeting, if a participant joins, there is a delay in rendering the incoming video. On the participant side, the host video doesn’t render. It throws an error “Detected unrecognised … [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=19) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=21)