# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=21 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 22 --- ## [The account of the meeting disabled the cloud recording - Video SDK](https://devforum.zoom.us/t/the-account-of-the-meeting-disabled-the-cloud-recording-video-sdk/73336)
**Author:** [@michel.kana](https://devforum.zoom.us/u/michel.kana)\ **Replies:** 1\ **Last updated:** [August 3, 2022, 12:48am UTC](https://devforum.zoom.us/t/the-account-of-the-meeting-disabled-the-cloud-recording-video-sdk/73336 "2022-08-03T00:48:01Z")
I have a Pay-as-you-Go Video SDK account. When trying to record using a JWT app, we get the following error: { “type”: “INVALID\_OPERATION”, “reason”: “The account of the meeting disabled the cloud recording” } Where… --- ## [Self video isn't showing in safari](https://devforum.zoom.us/t/self-video-isnt-showing-in-safari/72803)
**Author:** [@hemant1](https://devforum.zoom.us/u/hemant1)\ **Replies:** 4\ **Last updated:** [July 29, 2022, 4:02pm UTC](https://devforum.zoom.us/t/self-video-isnt-showing-in-safari/72803 "2022-07-29T16:02:52Z")
Description Hello, We have integrated zoom video sdk for our application. We have realised that in Safari, the self video element is not able to render. We are only able to see the other person’s video. Same code is wo… --- ## [Mulitple video on Firefox and Safari and Mobile](https://devforum.zoom.us/t/mulitple-video-on-firefox-and-safari-and-mobile/73148)
**Author:** [@tuerong0301](https://devforum.zoom.us/u/tuerong0301)\ **Replies:** 1\ **Last updated:** [July 29, 2022, 12:28am UTC](https://devforum.zoom.us/t/mulitple-video-on-firefox-and-safari-and-mobile/73148 "2022-07-29T00:28:39Z")
Running mulitple video on Firefox and Safari and Mobile not working like Chrome Tried coi serviceWorker but not working Thank you Browser Console Error Using isSupportMultipleVideos() false Which Web Video SDK versi… --- ## [Detected unrecognised user ignoring ID](https://devforum.zoom.us/t/detected-unrecognised-user-ignoring-id/72844)
**Author:** [@vamshiduddu](https://devforum.zoom.us/u/vamshiduddu)\ **Replies:** 1\ **Last updated:** [July 27, 2022, 8:35pm UTC](https://devforum.zoom.us/t/detected-unrecognised-user-ignoring-id/72844 "2022-07-27T20:35:16Z")
When the host starts the meeting, if a participant joins, there is a delay in rendering the incoming video. On the participant side, the host video doesn’t render. It throws an error “Detected unrecognised user ignorin… --- ## [High/low pitch audio when connecting crossplatform (android or ios to the browser)](https://devforum.zoom.us/t/high-low-pitch-audio-when-connecting-crossplatform-android-or-ios-to-the-browser/71889)
**Author:** [@nfayad](https://devforum.zoom.us/u/nfayad)\ **Replies:** 3\ **Last updated:** [July 27, 2022, 4:20pm UTC](https://devforum.zoom.us/t/high-low-pitch-audio-when-connecting-crossplatform-android-or-ios-to-the-browser/71889 "2022-07-27T16:20:04Z")
I have tested using multiple versions on the web video SDK and the android/ios SDKs, but none seem to work. I hear my voice to be very low pitched from the mobile, and very high pitched from the web (to the point where t… --- ## [Poor video quality on web to web session](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971)
**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\ **Replies:** 2\ **Last updated:** [July 27, 2022, 4:00am UTC](https://devforum.zoom.us/t/poor-video-quality-on-web-to-web-session/72971 "2022-07-27T04:00:16Z")
Hi, Today, I use the sample app on android chrome to join the session that were created by chrome windows pc I turn on the camera on android On the pc screen, I saw very poor quality video After that I opened the and… --- ## [How can I programmatically create a Session from server side?](https://devforum.zoom.us/t/how-can-i-programmatically-create-a-session-from-server-side/72955)
**Author:** [@vamshidudducts](https://devforum.zoom.us/u/vamshidudducts)\ **Replies:** 1\ **Last updated:** [July 26, 2022, 3:39pm UTC](https://devforum.zoom.us/t/how-can-i-programmatically-create-a-session-from-server-side/72955 "2022-07-26T15:39:26Z")
Description I want to create a session for specific period of time from the server side . I don’t see any rest endpoint to create . @tommy --- ## [VideoSDK cannot be used without paying for a tariff plan](https://devforum.zoom.us/t/videosdk-cannot-be-used-without-paying-for-a-tariff-plan/71255)
**Author:** [@dispbd](https://devforum.zoom.us/u/dispbd)\ **Replies:** 1\ **Last updated:** [July 26, 2022, 1:57am UTC](https://devforum.zoom.us/t/videosdk-cannot-be-used-without-paying-for-a-tariff-plan/71255 "2022-07-26T01:57:09Z")
Hello. Do I understand correctly that VideoSDK cannot be used without paying for a tariff plan? Even for informational purposes, just to understand whether it fits or not? --- ## [You must pass a \ element to start video capture for Chromium browser, Android browser, and Chrome without SharedArrayBuffer support](https://devforum.zoom.us/t/you-must-pass-a-video-element-to-start-video-capture-for-chromium-browser-android-browser-and-chrome-without-sharedarraybuffer-support/72900)
**Author:** [@jamieson](https://devforum.zoom.us/u/jamieson)\ **Replies:** 1\ **Last updated:** [July 25, 2022, 4:34pm UTC](https://devforum.zoom.us/t/you-must-pass-a-video-element-to-start-video-capture-for-chromium-browser-android-browser-and-chrome-without-sharedarraybuffer-support/72900 "2022-07-25T16:34:38Z")
Description Hi. I have seen questions posted related to this error already but wasn’t able to solve my issue after reading through those. I have just started working with the Video SDK and am unable to simply start a vi… --- ## [Low resolution when use Android Chrome Browser](https://devforum.zoom.us/t/low-resolution-when-use-android-chrome-browser/72465)
**Author:** [@thainv](https://devforum.zoom.us/u/thainv)\ **Replies:** 0\ **Last updated:** [July 19, 2022, 8:36am UTC](https://devforum.zoom.us/t/low-resolution-when-use-android-chrome-browser/72465 "2022-07-19T08:36:51Z")
Description I created a meeting room on a Chrome Browser Window. Participant is an Android Chrome Browser. Video canvas which display the participant get low resolution. However, when I try to join room use Android app… --- ## [Use CDN to import Zoom video sdk for the Flutter web](https://devforum.zoom.us/t/use-cdn-to-import-zoom-video-sdk-for-the-flutter-web/69699)
**Author:** [@hoan.dovan1](https://devforum.zoom.us/u/hoan.dovan1)\ **Replies:** 3\ **Last updated:** [July 19, 2022, 5:10am UTC](https://devforum.zoom.us/t/use-cdn-to-import-zoom-video-sdk-for-the-flutter-web/69699 "2022-07-19T05:10:25Z")
Description I am using Flutter to build a meeting web app. The Flutter doesn’t has the dependency management like npm. I need to use CDN to import Zoom video sdk for my web. Does zoom video sdk support this? Do you have… --- ## [No audio even after startAudio API got resolved](https://devforum.zoom.us/t/no-audio-even-after-startaudio-api-got-resolved/72381)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 2\ **Last updated:** [July 18, 2022, 7:21pm UTC](https://devforum.zoom.us/t/no-audio-even-after-startaudio-api-got-resolved/72381 "2022-07-18T19:21:54Z")
hey @tommy , @vic.yang , In one of the video SDK session jjJVb3SnRdu8kt7bm/YzzA==, user reported that they were not able to hear each other. After looking into this further we found out that even startAudio API was suc… --- ## [Error in videoSDK at participant side](https://devforum.zoom.us/t/error-in-videosdk-at-participant-side/72050)
**Author:** [@vamshidudducts](https://devforum.zoom.us/u/vamshidudducts)\ **Replies:** 12\ **Last updated:** [July 17, 2022, 7:40am UTC](https://devforum.zoom.us/t/error-in-videosdk-at-participant-side/72050 "2022-07-17T07:40:14Z")
Description can’t load host video at participant side Browser Console Error Detected unrecognised user ignoring ID {userID} Which Web Video SDK version? 1.3.0 --- ## [Run Zoom SDK in multiple video in single canvas in Firefox and Safari](https://devforum.zoom.us/t/run-zoom-sdk-in-multiple-video-in-single-canvas-in-firefox-and-safari/72327)
**Author:** [@dajneem23](https://devforum.zoom.us/u/dajneem23)\ **Replies:** 0\ **Last updated:** [July 16, 2022, 2:35am UTC](https://devforum.zoom.us/t/run-zoom-sdk-in-multiple-video-in-single-canvas-in-firefox-and-safari/72327 "2022-07-16T02:35:18Z")
Description Running mulitple video on Firefox and Safari not working like Chrome Tried coi serviceWorker but not working Browser Console Error Using isSupportMultipleVideos() false Which Web Video SDK version? 1.3.… --- ## [Not able to join meeting with videosdk](https://devforum.zoom.us/t/not-able-to-join-meeting-with-videosdk/72054)
**Author:** [@gourishmesta1993](https://devforum.zoom.us/u/gourishmesta1993)\ **Replies:** 1\ **Last updated:** [July 14, 2022, 6:29am UTC](https://devforum.zoom.us/t/not-able-to-join-meeting-with-videosdk/72054 "2022-07-14T06:29:45Z")
Description Can someone help me, I can’t start/join the meeting, it throws errorCode: 200 reason: “This account does not exist or does not belong to you” type: “JOIN\_MEETING\_FAILED” m using latest version of @zoom/v… --- ## [When host turn on his cam at participant side host video doesn't render it throws "Detected unrecognized participant ID. Ignoring" error](https://devforum.zoom.us/t/when-host-turn-on-his-cam-at-participant-side-host-video-doesnt-render-it-throws-detected-unrecognized-participant-id-ignoring-error/71986)
**Author:** [@vamshi.v21998](https://devforum.zoom.us/u/vamshi.v21998)\ **Replies:** 0\ **Last updated:** [July 11, 2022, 8:30am UTC](https://devforum.zoom.us/t/when-host-turn-on-his-cam-at-participant-side-host-video-doesnt-render-it-throws-detected-unrecognized-participant-id-ignoring-error/71986 "2022-07-11T08:30:32Z")
Description When the host starts the meeting, if a participant joins, there is a delay in rendering the incoming video. On the participant side, the host video doesn’t render. It throws an error “Detected unrecognised… --- ## [Getting error: "digital envelope routines::unsupported" when trying to use web sample SDK](https://devforum.zoom.us/t/getting-error-digital-envelope-routines-unsupported-when-trying-to-use-web-sample-sdk/71537)
**Author:** [@natalie](https://devforum.zoom.us/u/natalie)\ **Replies:** 0\ **Last updated:** [July 1, 2022, 6:15pm UTC](https://devforum.zoom.us/t/getting-error-digital-envelope-routines-unsupported-when-trying-to-use-web-sample-sdk/71537 "2022-07-01T18:15:10Z")
Description I’m trying to run npm start in meetingsdk-web-sample/Components and it’s quitting with error. Browser Console Error Error: error:0308010C:digital envelope routines::unsupported This has a error stack: op… --- ## [Is there a way in the Javascript Video SDK to specify which window to share?](https://devforum.zoom.us/t/is-there-a-way-in-the-javascript-video-sdk-to-specify-which-window-to-share/71278)
**Author:** [@michael.kantor](https://devforum.zoom.us/u/michael.kantor)\ **Replies:** 2\ **Last updated:** [June 30, 2022, 5:35am UTC](https://devforum.zoom.us/t/is-there-a-way-in-the-javascript-video-sdk-to-specify-which-window-to-share/71278 "2022-06-30T05:35:52Z")
Description Using the NPM @zoom/videosdk v1.3.0, it does a nice job of presenting me a list of windows to share. For purposes of my application, I want it to preselect the current window (i.e. the browser tab that is u… --- ## [How to avoid duplicate participants in the session](https://devforum.zoom.us/t/how-to-avoid-duplicate-participants-in-the-session/71063)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 2\ **Last updated:** [June 28, 2022, 4:42pm UTC](https://devforum.zoom.us/t/how-to-avoid-duplicate-participants-in-the-session/71063 "2022-06-28T16:42:37Z")
hey @tommy and @vic.yang , We still noticed this issue Duplicate participants on reconnection of duplicate participant in the session when their connection gets lost. It was one of the most reported issue by our users… --- ## [Can a host stop a participant's video?](https://devforum.zoom.us/t/can-a-host-stop-a-participants-video/70480)
**Author:** [@utsukushikiharaigosh](https://devforum.zoom.us/u/utsukushikiharaigosh)\ **Replies:** 1\ **Last updated:** [June 28, 2022, 4:28pm UTC](https://devforum.zoom.us/t/can-a-host-stop-a-participants-video/70480 "2022-06-28T16:28:59Z")
Description I am using the zoom video sdk. In the zoom video sdk, is it possible for the host to stop the participant’s video? It seems to be possible with the regular zoom application, so if there is any way to do th… --- ## [Delay in WebSocket connection](https://devforum.zoom.us/t/delay-in-websocket-connection/69756)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 18\ **Last updated:** [June 28, 2022, 1:41pm UTC](https://devforum.zoom.us/t/delay-in-websocket-connection/69756 "2022-06-28T13:41:15Z")
Hey @tommy and @vic.yang , Sometimes while joining Zoom Session, Zoom is taking way longer time to establish websocket connections. Its gets stuck after: ready to dec video! ready to dec video! ready to start! rea… --- ## [JsMediaSDK\_Instance is not defined (MeteorJS)](https://devforum.zoom.us/t/jsmediasdk-instance-is-not-defined-meteorjs/71192)
**Author:** [@sashock-94](https://devforum.zoom.us/u/sashock-94)\ **Replies:** 1\ **Last updated:** [June 28, 2022, 8:19am UTC](https://devforum.zoom.us/t/jsmediasdk-instance-is-not-defined-meteorjs/71192 "2022-06-28T08:19:16Z")
Description Hello. I want to integrate Video SDK Web into my project. The github example runs without problems. But when we try to run the same code in our project, the following error occurs. The last 3 days I tried t… --- ## [NPM project loading from CDN?](https://devforum.zoom.us/t/npm-project-loading-from-cdn/71110)
**Author:** [@michael.kantor](https://devforum.zoom.us/u/michael.kantor)\ **Replies:** 1\ **Last updated:** [June 27, 2022, 5:42am UTC](https://devforum.zoom.us/t/npm-project-loading-from-cdn/71110 "2022-06-27T05:42:37Z")
Description Current Result: NPM imported code is loading more code from CDN triggering " CORS errors. Expected result: NPM imported code contains all code that needs to import so no CORS errors. Browser Console Error … --- ## [How can I get rid of the black margins on both sides of the canvas?](https://devforum.zoom.us/t/how-can-i-get-rid-of-the-black-margins-on-both-sides-of-the-canvas/68916)
**Author:** [@praneethram.namala](https://devforum.zoom.us/u/praneethram.namala)\ **Replies:** 1\ **Last updated:** [June 20, 2022, 7:30am UTC](https://devforum.zoom.us/t/how-can-i-get-rid-of-the-black-margins-on-both-sides-of-the-canvas/68916 "2022-06-20T07:30:16Z")
Description For a web application, I was using the video SDK. I was able to render the videos in the canvas, however there were black edges on both ends of the canvas that I did not require. I want the video to be compl… --- ## [Video is not rendering when more than 1 participant starts his video in Firefox in SDK v1.2.5](https://devforum.zoom.us/t/video-is-not-rendering-when-more-than-1-participant-starts-his-video-in-firefox-in-sdk-v1-2-5/68561)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 5\ **Last updated:** [June 16, 2022, 4:22am UTC](https://devforum.zoom.us/t/video-is-not-rendering-when-more-than-1-participant-starts-his-video-in-firefox-in-sdk-v1-2-5/68561 "2022-06-16T04:22:21Z")
Video is not rendering (black) when more than 1 participant starts his video in Firefox browser in latest SDK version and In Firefox browser console we can see below error: reason: "subscribe video counts greater than m… --- ## [Uncaught TypeError: Cannot read properties of undefined (reading 'forEach')](https://devforum.zoom.us/t/uncaught-typeerror-cannot-read-properties-of-undefined-reading-foreach/70107)
**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\ **Replies:** 5\ **Last updated:** [June 14, 2022, 10:36pm UTC](https://devforum.zoom.us/t/uncaught-typeerror-cannot-read-properties-of-undefined-reading-foreach/70107 "2022-06-14T22:36:47Z")
Hey @tommy and @vic.yang , When screen share is already going on and I start video call as well then I’m getting below mentioned error, and after this error users video doesn’t render. Browser Console Error f7be4d41-… --- ## [Video recording with Web Video SDK](https://devforum.zoom.us/t/video-recording-with-web-video-sdk/50432)
**Author:** [@kpak](https://devforum.zoom.us/u/kpak)\ **Replies:** 3\ **Last updated:** [June 14, 2022, 3:29pm UTC](https://devforum.zoom.us/t/video-recording-with-web-video-sdk/50432 "2022-06-14T15:29:29Z")
I plan on building a web-based app where users can record videos, store them on our own cloud repository, and allow other people to watch them. I read the Zoom Video SDK docs and I didn’t find any information on it. Does… --- ## [Need support for implementing Cross Origin Isolation and Credentialless Headers in the server](https://devforum.zoom.us/t/need-support-for-implementing-cross-origin-isolation-and-credentialless-headers-in-the-server/70228)
**Author:** [@kvr](https://devforum.zoom.us/u/kvr)\ **Replies:** 1\ **Last updated:** [June 10, 2022, 3:53am UTC](https://devforum.zoom.us/t/need-support-for-implementing-cross-origin-isolation-and-credentialless-headers-in-the-server/70228 "2022-06-10T03:53:14Z")
Hi, We are trying to use Zoom web Video SDK (version 1.2.7) in Vuejs based single page web application. We have gone through most of the topics to find out the implementation of Cross Origin Isolation and Credentialles… --- ## [Video sdk web - Can I participate in a video conference without a connected camera?](https://devforum.zoom.us/t/video-sdk-web-can-i-participate-in-a-video-conference-without-a-connected-camera/70211)
**Author:** [@proyey41](https://devforum.zoom.us/u/proyey41)\ **Replies:** 0\ **Last updated:** [June 9, 2022, 4:43am UTC](https://devforum.zoom.us/t/video-sdk-web-can-i-participate-in-a-video-conference-without-a-connected-camera/70211 "2022-06-09T04:43:18Z")
Description Can I participate in a video conference without a connected camera? If you run without “mediaStream?.startVideo()”, an error appears. Browser Console Error INSUFFICIENT\_PRIVILEGES Which Web Video SDK ver… --- ## [SharedArrayBuffer support in Zoom Video SDK](https://devforum.zoom.us/t/sharedarraybuffer-support-in-zoom-video-sdk/70085)
**Author:** [@kvr](https://devforum.zoom.us/u/kvr)\ **Replies:** 1\ **Last updated:** [June 8, 2022, 6:32am UTC](https://devforum.zoom.us/t/sharedarraybuffer-support-in-zoom-video-sdk/70085 "2022-06-08T06:32:15Z")
Hi, Please let us know if there are any plans to update the zoom web video SDK so that it doesn’t rely on SharedArrayBuffer enabled from origin trials. The support for the SharedArrayBuffer origin trial will be stopped… [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=20) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=22)