# Web

**URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=22

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

**Page:** 23

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## [onConnectionChange event](https://devforum.zoom.us/t/onconnectionchange-event/69959)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 3\
**Last updated:** [June 7, 2022, 4:16am UTC](https://devforum.zoom.us/t/onconnectionchange-event/69959 "2022-06-07T04:16:18Z")

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Hi, I’m testing the onConnectionChange event with the reactjs web app I joined the session and received state:Connected After that I turned off my wifi but no onConnectionChange event were fired After 21 seconds I re…

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## [Is Video SDK app type is the same as the SDK option on Build App page?](https://devforum.zoom.us/t/is-video-sdk-app-type-is-the-same-as-the-sdk-option-on-build-app-page/69790)

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**Author:** [@kashan.asim](https://devforum.zoom.us/u/kashan.asim)\
**Replies:** 5\
**Last updated:** [June 2, 2022, 11:14am UTC](https://devforum.zoom.us/t/is-video-sdk-app-type-is-the-same-as-the-sdk-option-on-build-app-page/69790 "2022-06-02T11:14:48Z")

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I am a little Confused, i want to create a Video SDK app for web and for that i have to create a “Video SDK” app from the build page. But there i only see SDK option. Are they both the same ?

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## [Audio not joining in Safari](https://devforum.zoom.us/t/audio-not-joining-in-safari/69650)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 14\
**Last updated:** [June 1, 2022, 4:43pm UTC](https://devforum.zoom.us/t/audio-not-joining-in-safari/69650 "2022-06-01T16:43:39Z")

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Hey @tommy @vic.yang , Facing audio issues in Safari even after following Audio related doc for Safari. After an user interaction we are calling stream.startAudio method and after few seconds we get: A MediaStreamTrack…

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## [Render remote video error on android devices using web video sdk 1.2.7](https://devforum.zoom.us/t/render-remote-video-error-on-android-devices-using-web-video-sdk-1-2-7/69124)

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**Author:** [@salgadoperez](https://devforum.zoom.us/u/salgadoperez)\
**Replies:** 3\
**Last updated:** [June 1, 2022, 8:08am UTC](https://devforum.zoom.us/t/render-remote-video-error-on-android-devices-using-web-video-sdk-1-2-7/69124 "2022-06-01T08:08:54Z")

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Description Render remote video error on android devices using web video sdk 1.2.7 Working with the web video sdk 1.2.7 It is very difficult for me to follow the status of all the changes that are made in the differen…

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## [Camera issue on Chrome](https://devforum.zoom.us/t/camera-issue-on-chrome/69767)

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**Author:** [@victor3](https://devforum.zoom.us/u/victor3)\
**Replies:** 0\
**Last updated:** [May 31, 2022, 7:52pm UTC](https://devforum.zoom.us/t/camera-issue-on-chrome/69767 "2022-05-31T19:52:37Z")

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Description When participants turn on their cameras, the image is not displayed and instead of that just a black screen appears, this is only happening when using component view embedded and only in Chrome browsers. Br…

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## [Init language on Video SDK for web](https://devforum.zoom.us/t/init-language-on-video-sdk-for-web/69738)

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**Author:** [@shinnakags](https://devforum.zoom.us/u/shinnakags)\
**Replies:** 0\
**Last updated:** [May 31, 2022, 1:43am UTC](https://devforum.zoom.us/t/init-language-on-video-sdk-for-web/69738 "2022-05-31T01:43:23Z")

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Document for language setting is at https://marketplace.zoom.us/docs/sdk/native-sdks/web/client-view/multi-language/ But it’s not for Video SDK web, but for Meeting SDK. Is it same as Meeting SDK?

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## [Remote user video taking entire canavs in non Chromiuim browsers](https://devforum.zoom.us/t/remote-user-video-taking-entire-canavs-in-non-chromiuim-browsers/69454)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 8\
**Last updated:** [May 26, 2022, 3:26pm UTC](https://devforum.zoom.us/t/remote-user-video-taking-entire-canavs-in-non-chromiuim-browsers/69454 "2022-05-26T15:26:35Z")

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For non-Chromium browsers (tested on Firefox(100.0.2 (64-bit))), we are rendering a single video in canvas but no matter what width, height or x, y coordinate we provide in stream.renderVideo() method remote user video i…

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## [adjustRenderedVideoPosition method giving: userId is not correct](https://devforum.zoom.us/t/adjustrenderedvideoposition-method-giving-userid-is-not-correct/69406)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 3\
**Last updated:** [May 24, 2022, 9:39pm UTC](https://devforum.zoom.us/t/adjustrenderedvideoposition-method-giving-userid-is-not-correct/69406 "2022-05-24T21:39:27Z")

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Hey @tommy , adjustRenderedVideoPosition method is throwing {type: ‘INVALID\_PARAMETERS’, reason: ‘userId is not correct’} sometimes while that user is there in client.getAllUser(). Can you please tell what causing thi…

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## [Blank video getting rendered on toglling video](https://devforum.zoom.us/t/blank-video-getting-rendered-on-toglling-video/69115)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 5\
**Last updated:** [May 19, 2022, 3:56pm UTC](https://devforum.zoom.us/t/blank-video-getting-rendered-on-toglling-video/69115 "2022-05-19T15:56:59Z")

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Hey @tommy , We are using single canvas to render all videos, but sometimes blank videos are getting rendered when we toggle video few times and we are getting following error messages in browser console after few secon…

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## [Virtual background feature](https://devforum.zoom.us/t/virtual-background-feature/69147)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 1\
**Last updated:** [May 18, 2022, 5:37am UTC](https://devforum.zoom.us/t/virtual-background-feature/69147 "2022-05-18T05:37:22Z")

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There are people who dont want to show where they are when they are doing video call For example, they are sitting in the toilet or weird place They need the virtual background feature Is that feature or any workaroun…

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## [Video canvas object-fit cover instead of contain](https://devforum.zoom.us/t/video-canvas-object-fit-cover-instead-of-contain/68633)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 0\
**Last updated:** [May 7, 2022, 4:44am UTC](https://devforum.zoom.us/t/video-canvas-object-fit-cover-instead-of-contain/68633 "2022-05-07T04:44:59Z")

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The canvas in the sample app is displaying the video in center and leave space around it. It is like object-fit: contain; in css I want to cover the video over the canvas area You can get the idea here: https://develop…

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## [Video-single.tsx display active user and myself](https://devforum.zoom.us/t/video-single-tsx-display-active-user-and-myself/68584)

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**Author:** [@thanh.huynh](https://devforum.zoom.us/u/thanh.huynh)\
**Replies:** 2\
**Last updated:** [May 6, 2022, 7:03am UTC](https://devforum.zoom.us/t/video-single-tsx-display-active-user-and-myself/68584 "2022-05-06T07:03:59Z")

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I want to display the video of another active user (only 1 user) in the big canvas And I also want to display myself in another small canvas outside the big canvas How can I do that?

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## [Web Video SDK Screen Share View not displaying when joining a session after share has started](https://devforum.zoom.us/t/web-video-sdk-screen-share-view-not-displaying-when-joining-a-session-after-share-has-started/68559)

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**Author:** [@kyle.wrenn](https://devforum.zoom.us/u/kyle.wrenn)\
**Replies:** 1\
**Last updated:** [May 6, 2022, 6:25am UTC](https://devforum.zoom.us/t/web-video-sdk-screen-share-view-not-displaying-when-joining-a-session-after-share-has-started/68559 "2022-05-06T06:25:36Z")

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Description When joining a screen share session from the web, the participant has to join the session prior to the share beginning to see the share view. If the share has already begun and then the participant joins, I’…

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## [Duplicate participants on reconnection](https://devforum.zoom.us/t/duplicate-participants-on-reconnection/68045)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 4\
**Last updated:** [April 29, 2022, 10:52am UTC](https://devforum.zoom.us/t/duplicate-participants-on-reconnection/68045 "2022-04-29T10:52:06Z")

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Hey @vic.yang, @tommy Seems like there one possible bug in SDK failover flow, Issue: When user disconnects the call manually when there is no network connection, and rejoins when network comes back, then sometimes th…

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## [Session\_key not behaving as expected](https://devforum.zoom.us/t/session-key-not-behaving-as-expected/68287)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 1\
**Last updated:** [April 28, 2022, 8:05pm UTC](https://devforum.zoom.us/t/session-key-not-behaving-as-expected/68287 "2022-04-28T20:05:31Z")

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Hey @vic.yang , @tommy , What is the role of providing session\_key in payload while generating signature? According to docs It seems like by providing session\_key (with role\_type=1), it should be like session ID = sess…

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## [Getting disconnected repeatedly with warning - No active for 40 minutes, will end the session](https://devforum.zoom.us/t/getting-disconnected-repeatedly-with-warning-no-active-for-40-minutes-will-end-the-session/67826)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 2\
**Last updated:** [April 22, 2022, 6:39am UTC](https://devforum.zoom.us/t/getting-disconnected-repeatedly-with-warning-no-active-for-40-minutes-will-end-the-session/67826 "2022-04-22T06:39:55Z")

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I’m getting repeatedly disconnected from the session and in console I’m getting warning No active for 40 minutes, will end the session , which is not true because I’m getting disconnected within a minute or two after joi…

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## [Audio delays and turns low pitch on connected session between multiple users](https://devforum.zoom.us/t/audio-delays-and-turns-low-pitch-on-connected-session-between-multiple-users/66915)

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**Author:** [@nuinteedev](https://devforum.zoom.us/u/nuinteedev)\
**Replies:** 3\
**Last updated:** [April 20, 2022, 11:47pm UTC](https://devforum.zoom.us/t/audio-delays-and-turns-low-pitch-on-connected-session-between-multiple-users/66915 "2022-04-20T23:47:09Z")

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I’ve been using the SDK for our meeting project. It had no issues with audio before few days, although now I have the issue I mentioned. It works fine when I open two different windows and logged in as different accoun…

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## [Upgrade Web Video SDK v1.2.0](https://devforum.zoom.us/t/upgrade-web-video-sdk-v1-2-0/66436)

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**Author:** [@muellseb](https://devforum.zoom.us/u/muellseb)\
**Replies:** 7\
**Last updated:** [April 19, 2022, 6:49pm UTC](https://devforum.zoom.us/t/upgrade-web-video-sdk-v1-2-0/66436 "2022-04-19T18:49:25Z")

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Description We have faced issues after upgrading to Web Video SDK version 1.2.0. As soon as we start a session, the video gets frozen immediately. Audio cracks hardly or is not working at all. Browser Console Error …

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## [Getting error while sending command {type: 'IMPROPER\_MEETING\_STATE', reason: 'cmd channel not ready'}](https://devforum.zoom.us/t/getting-error-while-sending-command-type-improper-meeting-state-reason-cmd-channel-not-ready/67002)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 3\
**Last updated:** [April 12, 2022, 3:45pm UTC](https://devforum.zoom.us/t/getting-error-while-sending-command-type-improper-meeting-state-reason-cmd-channel-not-ready/67002 "2022-04-12T15:45:40Z")

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I need to send a command when a user joins a session, I’m sending this command after join() API is completed, but sometime I get this error: type: 'IMPROPER\_MEETING\_STATE', reason: 'cmd channel not ready' and sometimes…

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## [Participant doesn’t hear anyone if he doesn’t allow access to audio](https://devforum.zoom.us/t/participant-doesn-t-hear-anyone-if-he-doesn-t-allow-access-to-audio/67088)

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**Author:** [@efron.vit](https://devforum.zoom.us/u/efron.vit)\
**Replies:** 2\
**Last updated:** [April 7, 2022, 8:38am UTC](https://devforum.zoom.us/t/participant-doesn-t-hear-anyone-if-he-doesn-t-allow-access-to-audio/67088 "2022-04-07T08:38:23Z")

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Hello. Will this problem be solved? If a participant does not have a microphone or has banned the use of a microphone in the browser, then he does not hear the other participants. These topics are closed, but I found su…

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## [Web Video SDK doesn't render or send other users' videos](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843)

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**Author:** [@ryan.cho](https://devforum.zoom.us/u/ryan.cho)\
**Replies:** 0\
**Last updated:** [April 1, 2022, 2:02pm UTC](https://devforum.zoom.us/t/web-video-sdk-doesnt-render-or-send-other-users-videos/66843 "2022-04-01T14:02:18Z")

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Description Web Video SDK doesn’t render or send other users’ videos. (Works fine with 1.1.7) Browser Console Error init zoom Home.tsx:85 start received null Home.tsx:101 starting: 642017d2-c9b8-4525-83ad-6074fc03000…

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## [Error websocket on Safari, keeps reconnecting](https://devforum.zoom.us/t/error-websocket-on-safari-keeps-reconnecting/66679)

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**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\
**Replies:** 2\
**Last updated:** [April 1, 2022, 6:41am UTC](https://devforum.zoom.us/t/error-websocket-on-safari-keeps-reconnecting/66679 "2022-04-01T06:41:29Z")

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Description On Safari cannot leave the session. Nor by explicit “client.leave” neither after a timeout. Browser Console Error Which Web Video SDK version? 1.2.3 Video SDK Code Snippets await this.client.leave(t…

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## [Configurable timeout after host leaves the session](https://devforum.zoom.us/t/configurable-timeout-after-host-leaves-the-session/66450)

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**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\
**Replies:** 3\
**Last updated:** [March 29, 2022, 7:30am UTC](https://devforum.zoom.us/t/configurable-timeout-after-host-leaves-the-session/66450 "2022-03-29T07:30:17Z")

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Description According to changeLog for 1.2.0 version: " \* The original host has the following privileges: the session ends after a configurable timeout after the original host leaves a session, if a new host was not as…

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## [How to handle internet disconnection properly](https://devforum.zoom.us/t/how-to-handle-internet-disconnection-properly/65018)

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**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 15\
**Last updated:** [March 28, 2022, 8:23am UTC](https://devforum.zoom.us/t/how-to-handle-internet-disconnection-properly/65018 "2022-03-28T08:23:34Z")

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Currently, If a remote participant disconnects from internet for few seconds and then reconnects, then he is not able to hear other participant audio and video. What should be the proper way to handle internet disconnec…

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## [Audio on Safari](https://devforum.zoom.us/t/audio-on-safari/64876)

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**Author:** [@ol\_mas](https://devforum.zoom.us/u/ol_mas)\
**Replies:** 3\
**Last updated:** [March 24, 2022, 9:55am UTC](https://devforum.zoom.us/t/audio-on-safari/64876 "2022-03-24T09:55:11Z")

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Description Cannot launch audio in Safari. Browser Console Error OPERATION\_TIMEOUT Which Web Video SDK version? 1.1.6 Video SDK Code Snippets async startAudioMuted() { try { await this.mediaStr…

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## [Sample code for single canvas per participant](https://devforum.zoom.us/t/sample-code-for-single-canvas-per-participant/66294)

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**Author:** [@anirudh](https://devforum.zoom.us/u/anirudh)\
**Replies:** 0\
**Last updated:** [March 23, 2022, 10:04am UTC](https://devforum.zoom.us/t/sample-code-for-single-canvas-per-participant/66294 "2022-03-23T10:04:29Z")

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Description For Chrome, we are using single canvas to render videos for all the participants. But multiple rendering is not supported in Firefox and Safari browsers. Is there a sample code which uses single canvas per p…

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## [Support for Background & Filters in WebVideoSDK](https://devforum.zoom.us/t/support-for-background-filters-in-webvideosdk/66153)

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**Author:** [@anirudh](https://devforum.zoom.us/u/anirudh)\
**Replies:** 0\
**Last updated:** [March 21, 2022, 9:49am UTC](https://devforum.zoom.us/t/support-for-background-filters-in-webvideosdk/66153 "2022-03-21T09:49:03Z")

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Description Does the Video Web SDK support adding custom background images and filters to the video feed. If yes, can you please share the documentation. Which Web Video SDK version? 1.1.7 Device (please complete the…

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## [Max number of videos in a single screen at same time](https://devforum.zoom.us/t/max-number-of-videos-in-a-single-screen-at-same-time/65764)

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**Author:** [@anirudh](https://devforum.zoom.us/u/anirudh)\
**Replies:** 1\
**Last updated:** [March 21, 2022, 2:40am UTC](https://devforum.zoom.us/t/max-number-of-videos-in-a-single-screen-at-same-time/65764 "2022-03-21T02:40:16Z")

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Description As per the documentation the SDK can only render 9 videos at the same time. Is it possible to render more than 9 videos at the same time, maybe around 24 or to the value that is supported by web meeting SDK. …

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## [enableHardwareAcceleration API not working](https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779)

<div class="topic-metadata">

**Author:** [@shoaib](https://devforum.zoom.us/u/shoaib)\
**Replies:** 1\
**Last updated:** [March 21, 2022, 2:36am UTC](https://devforum.zoom.us/t/enablehardwareacceleration-api-not-working/65779 "2022-03-21T02:36:41Z")

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mediaStream.enableHardwareAcceleration(true) always resolves to false which I think means is its failed to enable hardware acceleration. Is the API not supported yet? Which Web Video SDK version? 1.2.0 Device : Dev…

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## [Can we get user information who is talking right now?](https://devforum.zoom.us/t/can-we-get-user-information-who-is-talking-right-now/65689)

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**Author:** [@mukhayyo.tashpulatov](https://devforum.zoom.us/u/mukhayyo.tashpulatov)\
**Replies:** 1\
**Last updated:** [March 13, 2022, 8:31am UTC](https://devforum.zoom.us/t/can-we-get-user-information-who-is-talking-right-now/65689 "2022-03-13T08:31:40Z")

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Description Can we get user information who is talking right now? For example, we want to get real in real time who is talking to in the meeting

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