# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=3 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 4 --- ## [The mic still shows as on even though the device has been blocked](https://devforum.zoom.us/t/the-mic-still-shows-as-on-even-though-the-device-has-been-blocked/136644)
**Author:** [@tungnguyen020394](https://devforum.zoom.us/u/tungnguyen020394)\ **Replies:** 8\ **Last updated:** [August 21, 2025, 11:24am UTC](https://devforum.zoom.us/t/the-mic-still-shows-as-on-even-though-the-device-has-been-blocked/136644 "2025-08-21T11:24:35Z")
Description If I join a room with the microphone blocked at the browser permission level, other participants still see my mic as On. Environment Browser: Chrome (e.g., 139.0.0.0) OS: Windows 10/11 (confirm) SDK/… --- ## [Zoom Web Video SDK – Video not starting in Edge InPrivate mode (Error code 205: low memory)](https://devforum.zoom.us/t/zoom-web-video-sdk-video-not-starting-in-edge-inprivate-mode-error-code-205-low-memory/136538)
**Author:** [@Anh\_Duc](https://devforum.zoom.us/u/Anh_Duc)\ **Replies:** 8\ **Last updated:** [August 18, 2025, 9:49am UTC](https://devforum.zoom.us/t/zoom-web-video-sdk-video-not-starting-in-edge-inprivate-mode-error-code-205-low-memory/136538 "2025-08-18T09:49:49Z")
Description When joining a session using the Zoom Video SDK for Web, I cannot see other participants’ videos and I also cannot start my own video. The browser console shows an error message indicating low memory (code:… --- ## [Issue with pinned self-video turning black on mobile devices in Video SDK v2.2.5 but not in v2.1.0](https://devforum.zoom.us/t/issue-with-pinned-self-video-turning-black-on-mobile-devices-in-video-sdk-v2-2-5-but-not-in-v2-1-0/136485)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 6\ **Last updated:** [August 16, 2025, 9:40am UTC](https://devforum.zoom.us/t/issue-with-pinned-self-video-turning-black-on-mobile-devices-in-video-sdk-v2-2-5-but-not-in-v2-1-0/136485 "2025-08-16T09:40:53Z")
Description In version 2.2.5, when using a mobile device, pinning your own video causes the render area to turn black. This issue does not occur in version 2.1.0. Browser Console Error No error message appears in the … --- ## [Does zoom video sdk with ui toolkit has auto recording and auto transcription feature?](https://devforum.zoom.us/t/does-zoom-video-sdk-with-ui-toolkit-has-auto-recording-and-auto-transcription-feature/135928)
**Author:** [@Erik5](https://devforum.zoom.us/u/Erik5)\ **Replies:** 3\ **Last updated:** [August 5, 2025, 4:54pm UTC](https://devforum.zoom.us/t/does-zoom-video-sdk-with-ui-toolkit-has-auto-recording-and-auto-transcription-feature/135928 "2025-08-05T16:54:09Z")
Does the Zoom Video SDK with the UI Toolkit include an auto-recording feature under the Universal Credit Plan? Specifically, is there any dashboard setting, SDK configuration, function, or API that enables automatic reco… --- ## [The processor stops working after receiving the connection-change event with the state Reconnecting](https://devforum.zoom.us/t/the-processor-stops-working-after-receiving-the-connection-change-event-with-the-state-reconnecting/136079)
**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\ **Replies:** 3\ **Last updated:** [August 5, 2025, 10:11am UTC](https://devforum.zoom.us/t/the-processor-stops-working-after-receiving-the-connection-change-event-with-the-state-reconnecting/136079 "2025-08-05T10:11:52Z")
Description I am implementing an AI avatar feature using VideoProcessor. However, after encountering a network instability (receiving a connection-change event with the state Reconnecting), I noticed that the VideoProce… --- ## [Clarification on zmClient.join() error handling in Zoom Web Video SDK](https://devforum.zoom.us/t/clarification-on-zmclient-join-error-handling-in-zoom-web-video-sdk/136044)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 2\ **Last updated:** [August 5, 2025, 2:46am UTC](https://devforum.zoom.us/t/clarification-on-zmclient-join-error-handling-in-zoom-web-video-sdk/136044 "2025-08-05T02:46:02Z")
Description When calling await state.zmClient.join(meetingId, token, userName, passcode);, I would like to know what is returned if the join operation fails. Does this method throw an exception or return a specific erro… --- ## [Issue with Virtual Background When Using Newer Zoom SDK Versions](https://devforum.zoom.us/t/issue-with-virtual-background-when-using-newer-zoom-sdk-versions/135746)
**Author:** [@Rafael\_Goulart](https://devforum.zoom.us/u/Rafael_Goulart)\ **Replies:** 3\ **Last updated:** [July 30, 2025, 5:28am UTC](https://devforum.zoom.us/t/issue-with-virtual-background-when-using-newer-zoom-sdk-versions/135746 "2025-07-30T05:28:49Z")
Video SDK Type and Version zoom/videosdk Web Version 2.2.0 and 2.2.5 Description We’re using stream.createProcessor to implement our custom virtual background feature. However, starting from version 2.2.0 of the Video… --- ## [Display active speaker in video-player](https://devforum.zoom.us/t/display-active-speaker-in-video-player/135769)
**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\ **Replies:** 1\ **Last updated:** [July 29, 2025, 9:23pm UTC](https://devforum.zoom.us/t/display-active-speaker-in-video-player/135769 "2025-07-29T21:23:18Z")
My goal is to have a video-player element that is always showing the active speaker. Is it possible to re-use the same element with detachVideo/attachVideo in the same way that video-single.tsx works from the sample app… --- ## [Confirm if user joined the session](https://devforum.zoom.us/t/confirm-if-user-joined-the-session/135656)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 5\ **Last updated:** [July 28, 2025, 9:17am UTC](https://devforum.zoom.us/t/confirm-if-user-joined-the-session/135656 "2025-07-28T09:17:37Z")
Description We would like to confirm whether the user named RECORDING\_BOT successfully joined the following Video SDK session: Session ID: FX46iBpJQFKPQA/hVrhC5Q== Meeting ID: 0395003717\_1753334039512 Could you pleas… --- ## [User Unable to Join Meeting Session](https://devforum.zoom.us/t/user-unable-to-join-meeting-session/133826)
**Author:** [@Khoi](https://devforum.zoom.us/u/Khoi)\ **Replies:** 16\ **Last updated:** [July 25, 2025, 9:36am UTC](https://devforum.zoom.us/t/user-unable-to-join-meeting-session/133826 "2025-07-25T09:36:55Z")
I had a user with the username RECORDING\_BOT attempt to join the Zoom session (with up to 10 retries). However, I cannot see this user on the Session Dashboard. Could you please help check if there was any issue when t… --- ## [Zoom Video SDK: connection-change Event Not Firing](https://devforum.zoom.us/t/zoom-video-sdk-connection-change-event-not-firing/135392)
**Author:** [@user99](https://devforum.zoom.us/u/user99)\ **Replies:** 8\ **Last updated:** [July 24, 2025, 9:01am UTC](https://devforum.zoom.us/t/zoom-video-sdk-connection-change-event-not-firing/135392 "2025-07-24T09:01:30Z")
connection-change event no longer firing in Zoom Video SDK Web v2.x Description When using Zoom Video SDK for Web v2.x, the connection-change event is no longer firing when joining or leaving a session. This behavior w… --- ## [Edge (Chromium) Not Rendering \ Element in \ — SDK 2.1.10 Works in Safari](https://devforum.zoom.us/t/edge-chromium-not-rendering-video-element-in-video-player-sdk-2-1-10-works-in-safari/132766)
**Author:** [@mifayo](https://devforum.zoom.us/u/mifayo)\ **Replies:** 6\ **Last updated:** [July 24, 2025, 3:19am UTC](https://devforum.zoom.us/t/edge-chromium-not-rendering-video-element-in-video-player-sdk-2-1-10-works-in-safari/132766 "2025-07-24T03:19:42Z")
We’re using Zoom Video SDK v2.1.10. The video stream renders correctly in Safari, but in Microsoft Edge (Chromium), the internal \ element is never injected into the \ Web Component — even though the o… --- ## [Video stream rotated 90 degrees](https://devforum.zoom.us/t/video-stream-rotated-90-degrees/135280)
**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\ **Replies:** 5\ **Last updated:** [July 23, 2025, 10:25am UTC](https://devforum.zoom.us/t/video-stream-rotated-90-degrees/135280 "2025-07-23T10:25:04Z")
I’m using Chrome Tools to emulate an iPhone, and the stream it is sending to other participants on the call is rotated 90 degrees here is the problematic session ID: dOeKAlphTS6Y1B126tkl2w== --- ## [Host role not transferred to manager when host leaves meeting](https://devforum.zoom.us/t/host-role-not-transferred-to-manager-when-host-leaves-meeting/135341)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 13\ **Last updated:** [July 22, 2025, 1:16pm UTC](https://devforum.zoom.us/t/host-role-not-transferred-to-manager-when-host-leaves-meeting/135341 "2025-07-22T13:16:21Z")
Description In our scenario, User A (host) and User B (manager) are in a meeting. When User A leaves, the host role is expected to transfer automatically to User B (as per Zoom SDK behavior). However, on the client sid… --- ## [Question about upgrading version to 2.2.5](https://devforum.zoom.us/t/question-about-upgrading-version-to-2-2-5/135474)
**Author:** [@leo\_tristan](https://devforum.zoom.us/u/leo_tristan)\ **Replies:** 2\ **Last updated:** [July 21, 2025, 7:23am UTC](https://devforum.zoom.us/t/question-about-upgrading-version-to-2-2-5/135474 "2025-07-21T07:23:58Z")
Description About upgrading version to 2.2.5: https://developers.zoom.us/changelog/video-sdk/web/2.2.5#fixed Issues where the mirror function failed in specific scenarios. Issue where some files failed to load in AMD… --- ## [Google Chrome + Android + Wired headset volume adjusting issue](https://devforum.zoom.us/t/google-chrome-android-wired-headset-volume-adjusting-issue/135395)
**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\ **Replies:** 1\ **Last updated:** [July 21, 2025, 6:14am UTC](https://devforum.zoom.us/t/google-chrome-android-wired-headset-volume-adjusting-issue/135395 "2025-07-21T06:14:21Z")
To Reproduce(If applicable) Steps to reproduce the behavior: Connect a wired headset to an Android device. Join a Zoom session. Try changing the volume using the volume buttons. The volume buttons adjust the call vol… --- ## [attachVideo not displaying stream](https://devforum.zoom.us/t/attachvideo-not-displaying-stream/135331)
**Author:** [@Ahmad3](https://devforum.zoom.us/u/Ahmad3)\ **Replies:** 2\ **Last updated:** [July 18, 2025, 8:43pm UTC](https://devforum.zoom.us/t/attachvideo-not-displaying-stream/135331 "2025-07-18T20:43:22Z")
Description Video not showing on my browser despite stream.attachVideo() returning the element properly. It seems to be empty though Browser Console Error No error message, just no video and the VideoPlayer object wi… --- ## [Is There a Way to Detect Canvas Video Freezes](https://devforum.zoom.us/t/is-there-a-way-to-detect-canvas-video-freezes/134123)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 21\ **Last updated:** [July 17, 2025, 7:17am UTC](https://devforum.zoom.us/t/is-there-a-way-to-detect-canvas-video-freezes/134123 "2025-07-17T07:17:31Z")
Description Continue following https://devforum.zoom.us/t/the-canvas-video-occasionally-freezes/129584 We’ve observed that in version 2.1.0, when rendering video using canvas, the VM occasionally fails to decode new vi… --- ## [How to access to the video frames using attachVideo](https://devforum.zoom.us/t/how-to-access-to-the-video-frames-using-attachvideo/135330)
**Author:** [@Hale](https://devforum.zoom.us/u/Hale)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 7:14am UTC](https://devforum.zoom.us/t/how-to-access-to-the-video-frames-using-attachvideo/135330 "2025-07-17T07:14:46Z")
We are planning to use the latest Zoom Video SDK web 2.25 We have a requirement to apply some overlay using WebGL when receiving video frames (on the video subscribing side). We think renderVideo API is what we need. We… --- ## [Can we send an external video track as a video source to Zoom Video SDK](https://devforum.zoom.us/t/can-we-send-an-external-video-track-as-a-video-source-to-zoom-video-sdk/135333)
**Author:** [@Hale](https://devforum.zoom.us/u/Hale)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 6:50am UTC](https://devforum.zoom.us/t/can-we-send-an-external-video-track-as-a-video-source-to-zoom-video-sdk/135333 "2025-07-17T06:50:14Z")
We have a canvas and allow users to draw on the canvas. We can capture a video track using CanvasCaptureMediaStreamTrack. We would like to send the video track from the canvas to Zoom Video SDK. Is there a way to do so u… --- ## [Zoom Web Video SDK: WebSocket error to wss://wc/media/undefined, but meeting still works](https://devforum.zoom.us/t/zoom-web-video-sdk-websocket-error-to-wss-wc-media-undefined-but-meeting-still-works/135246)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 2\ **Last updated:** [July 17, 2025, 6:47am UTC](https://devforum.zoom.us/t/zoom-web-video-sdk-websocket-error-to-wss-wc-media-undefined-but-meeting-still-works/135246 "2025-07-17T06:47:30Z")
Description We’re seeing repeated WebSocket connection errors in the browser console (screenshot attached) when joining a meeting using Zoom Web Video SDK. However, both the meeting and recording functionalities currentl… --- ## [Fails to render the video of a user when another user leaves the meeting](https://devforum.zoom.us/t/fails-to-render-the-video-of-a-user-when-another-user-leaves-the-meeting/135296)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 5\ **Last updated:** [July 16, 2025, 10:24am UTC](https://devforum.zoom.us/t/fails-to-render-the-video-of-a-user-when-another-user-leaves-the-meeting/135296 "2025-07-16T10:24:12Z")
Description The BOT fails to render the video of a user when another user leaves the meeting. Steps to Reproduce: We have 2 users (A and B) in a meeting, and a BOT that displays the video streams of both users. The … --- ## [How to use Zoom AI Companion Summary with UI Toolkit (Video SDK)?](https://devforum.zoom.us/t/how-to-use-zoom-ai-companion-summary-with-ui-toolkit-video-sdk/134106)
**Author:** [@jeff9](https://devforum.zoom.us/u/jeff9)\ **Replies:** 6\ **Last updated:** [July 15, 2025, 3:24pm UTC](https://devforum.zoom.us/t/how-to-use-zoom-ai-companion-summary-with-ui-toolkit-video-sdk/134106 "2025-07-15T15:24:29Z")
Hi Zoom Team, I’m using the Zoom UI Toolkit for Web (which uses the Video SDK) to build a custom video experience. I’m interested in leveraging Zoom AI Companion features — especially the Meeting Summary — within this … --- ## [Integration of Zoom Video SDK in Epic Hyperspace](https://devforum.zoom.us/t/integration-of-zoom-video-sdk-in-epic-hyperspace/134453)
**Author:** [@vinaykumar.t](https://devforum.zoom.us/u/vinaykumar.t)\ **Replies:** 11\ **Last updated:** [July 15, 2025, 12:47pm UTC](https://devforum.zoom.us/t/integration-of-zoom-video-sdk-in-epic-hyperspace/134453 "2025-07-15T12:47:12Z")
Dear Zoom Support Team, I hope this message finds you well. We are using the Zoom Video SDK latest version for our application, and we’ve encountered an issue where the Zoom call is not working as expected when embedde… --- ## [Console Error: WebSocket Connection Fails on ZoomSDK 2.2.5](https://devforum.zoom.us/t/console-error-websocket-connection-fails-on-zoomsdk-2-2-5/135245)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 1\ **Last updated:** [July 15, 2025, 9:14am UTC](https://devforum.zoom.us/t/console-error-websocket-connection-fails-on-zoomsdk-2-2-5/135245 "2025-07-15T09:14:19Z")
Video SDK Type and Version 2.2.5 Description When using the preview function before joining a meeting, we encountered the following error in the browser console: WebSocket connection to 'wss://wc/media/undefined?type… --- ## [Audio lags in video call](https://devforum.zoom.us/t/audio-lags-in-video-call/134567)
**Author:** [@anjithiruveedhi238](https://devforum.zoom.us/u/anjithiruveedhi238)\ **Replies:** 8\ **Last updated:** [July 15, 2025, 5:50am UTC](https://devforum.zoom.us/t/audio-lags-in-video-call/134567 "2025-07-15T05:50:21Z")
Hi Team, We’ve recently observed a recurring issue with audio lag during some calls. Specifically, the customer is able to hear the agent, but the agent cannot hear the customer for approximately 45–90 seconds. While th… --- ## [Microphone initialization takes too long — retry logic and timeout handling advice](https://devforum.zoom.us/t/microphone-initialization-takes-too-long-retry-logic-and-timeout-handling-advice/135180)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 4\ **Last updated:** [July 15, 2025, 4:48am UTC](https://devforum.zoom.us/t/microphone-initialization-takes-too-long-retry-logic-and-timeout-handling-advice/135180 "2025-07-15T04:48:30Z")
Description I’m encountering a delay when starting the microphone (and sometimes camera) using the Zoom Web Video SDK. It takes a long time to initialize or times out. I suspect the delay might be network-related, but a… --- ## [Video sdk giving connection failed error](https://devforum.zoom.us/t/video-sdk-giving-connection-failed-error/135000)
**Author:** [@Sumit2](https://devforum.zoom.us/u/Sumit2)\ **Replies:** 1\ **Last updated:** [July 14, 2025, 4:59pm UTC](https://devforum.zoom.us/t/video-sdk-giving-connection-failed-error/135000 "2025-07-14T16:59:19Z")
I am using zoom sdk ui toolkit 2.2.0-1 to integrate zoom in my angular web application. I works on local but when I deploy it on test environment it throws connection failed error. This is the config - config: Customi… --- ## [Camera/Microphone fails to start or takes too long to initialize](https://devforum.zoom.us/t/camera-microphone-fails-to-start-or-takes-too-long-to-initialize/135040)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 6\ **Last updated:** [July 14, 2025, 7:29am UTC](https://devforum.zoom.us/t/camera-microphone-fails-to-start-or-takes-too-long-to-initialize/135040 "2025-07-14T07:29:02Z")
Description We’re experiencing issues where some users are unable to successfully start their camera and microphone using the Video SDK. In some cases, users report significantly delayed camera/microphone activation, wh… --- ## [Stop Preview Doesn't Clear Frame in 2.2.0](https://devforum.zoom.us/t/stop-preview-doesnt-clear-frame-in-2-2-0/135093)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 1\ **Last updated:** [July 14, 2025, 6:59am UTC](https://devforum.zoom.us/t/stop-preview-doesnt-clear-frame-in-2-2-0/135093 "2025-07-14T06:59:33Z")
Description When upgrading from version 2.1.0 to version 2.2.0, we encountered the following issue after stopping the camera preview: Previously, when stopping the video preview, the canvas would turn completely black. … [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=2) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=4)