# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=32 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 33 --- ## [Awaiting response to obtain Customizable Web SDK Key/Secret Creds](https://devforum.zoom.us/t/awaiting-response-to-obtain-customizable-web-sdk-key-secret-creds/46180)
**Author:** [@jremi](https://devforum.zoom.us/u/jremi)\ **Replies:** 10\ **Last updated:** [March 24, 2021, 5:31pm UTC](https://devforum.zoom.us/t/awaiting-response-to-obtain-customizable-web-sdk-key-secret-creds/46180 "2021-03-24T17:31:32Z")
Description I would like to begin working with the Zoom Customizable Web SDK. I attempted to fill out the form to sign up, but no response. I would like to know how I can obtain access to @zoomus/instantsdk library (ge… --- ## [Multi-Streaming in Fully Customizable Web-SDK & Product Roadmap](https://devforum.zoom.us/t/multi-streaming-in-fully-customizable-web-sdk-product-roadmap/45501)
**Author:** [@DavidSpeer](https://devforum.zoom.us/u/DavidSpeer)\ **Replies:** 4\ **Last updated:** [March 23, 2021, 10:31pm UTC](https://devforum.zoom.us/t/multi-streaming-in-fully-customizable-web-sdk-product-roadmap/45501 "2021-03-23T22:31:16Z")
Hello, I’m very excited to continue exploring the Fully Customizable Web-SDK, however, I’ve been disappointed with some of the limitations on the Web-specific version vs iOS / Android. Specifically, I’m wondering there… --- ## [Timeline for Fully customizable web sdk](https://devforum.zoom.us/t/timeline-for-fully-customizable-web-sdk/37637)
**Author:** [@vinod](https://devforum.zoom.us/u/vinod)\ **Replies:** 4\ **Last updated:** [March 23, 2021, 10:26pm UTC](https://devforum.zoom.us/t/timeline-for-fully-customizable-web-sdk/37637 "2021-03-23T22:26:40Z")
How much time does it take for the implementation of Fully customizable web sdk. --- ## [Customizable Web SDK (Audio Receive Browser Support for Safari 11+ / iOS 13+) status](https://devforum.zoom.us/t/customizable-web-sdk-audio-receive-browser-support-for-safari-11-ios-13-status/46179)
**Author:** [@jremi](https://devforum.zoom.us/u/jremi)\ **Replies:** 2\ **Last updated:** [March 23, 2021, 6:20pm UTC](https://devforum.zoom.us/t/customizable-web-sdk-audio-receive-browser-support-for-safari-11-ios-13-status/46179 "2021-03-23T18:20:02Z")
Description Customizable Web SDK (Audio Receive Browser Support for Safari 11+ / iOS 13+) status. Additional context Is there any timeline of when we might have audio receive support for Safari/Mobile Safari? --- ## [Fully customizable SDK pricing?](https://devforum.zoom.us/t/fully-customizable-sdk-pricing/38402)
**Author:** [@zaxayon](https://devforum.zoom.us/u/zaxayon)\ **Replies:** 6\ **Last updated:** [March 22, 2021, 6:14pm UTC](https://devforum.zoom.us/t/fully-customizable-sdk-pricing/38402 "2021-03-22T18:14:48Z")
Hi there, While we are waiting for the self-service fully customizable SDK onboarding to begin, can we have some more information about the pricing (beyond 10,000 free minutes per month)? Our team needs to make a decisi… --- ## [Web Fully Customizable SDK](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175)
**Author:** [@tom3](https://devforum.zoom.us/u/tom3)\ **Replies:** 11\ **Last updated:** [March 22, 2021, 6:12pm UTC](https://devforum.zoom.us/t/web-fully-customizable-sdk/34175 "2021-03-22T18:12:36Z")
Description We see that you Zoom published a new product named “Web Fully Customizable SDK”. We need to know if the audio quality of this SDK is better than the tradional Zoom Web Sdk. As we know the quality of the Zo… --- ## [Saving the soundtrack](https://devforum.zoom.us/t/saving-the-soundtrack/45736)
**Author:** [@VerGar](https://devforum.zoom.us/u/VerGar)\ **Replies:** 3\ **Last updated:** [March 19, 2021, 7:20pm UTC](https://devforum.zoom.us/t/saving-the-soundtrack/45736 "2021-03-19T19:20:53Z")
I am interested in the possibility of saving the soundtrack in one file and the image in the other. Ideally, the save should be made on an external server. Will I be able to do it easily with the API in php? Regards --- ## [Gallery view broken in Firefox when multiple users join](https://devforum.zoom.us/t/gallery-view-broken-in-firefox-when-multiple-users-join/45697)
**Author:** [@hasan.md](https://devforum.zoom.us/u/hasan.md)\ **Replies:** 2\ **Last updated:** [March 19, 2021, 4:57pm UTC](https://devforum.zoom.us/t/gallery-view-broken-in-firefox-when-multiple-users-join/45697 "2021-03-19T16:57:58Z")
Hi @tommy, Gallery view in Firefox breaks whenever there are multiple users in a session. We also tried in our app where we are integrating the instant sdk right now, but to no avail. This issue seems to be exclusive t… --- ## [About video quality](https://devforum.zoom.us/t/about-video-quality/45792)
**Author:** [@sukyu0919](https://devforum.zoom.us/u/sukyu0919)\ **Replies:** 3\ **Last updated:** [March 18, 2021, 11:26pm UTC](https://devforum.zoom.us/t/about-video-quality/45792 "2021-03-18T23:26:25Z")
Description Can the video quality be more than 360p? (I know that the Client Web SDK is limited to 360p. If 720p quality is possible like webrtc, I would like to sign a license agreement. Please recommend the type of s… --- ## [I want to integrate ZOOM in ASP.NET MVC Please share exact example and source codes](https://devforum.zoom.us/t/i-want-to-integrate-zoom-in-asp-net-mvc-please-share-exact-example-and-source-codes/37879)
**Author:** [@aftabh2018](https://devforum.zoom.us/u/aftabh2018)\ **Replies:** 7\ **Last updated:** [March 12, 2021, 9:37pm UTC](https://devforum.zoom.us/t/i-want-to-integrate-zoom-in-asp-net-mvc-please-share-exact-example-and-source-codes/37879 "2021-03-12T21:37:08Z")
I want to integrate ZOOM in ASP.NET MVC Please share the exact example and source code\](https://devforum.zoom.us/t/i-want-to-integrate-zoom-in-asp-net-mvc-please-share-exact-example-and-source-code/37878) --- ## [How can i know raw audio information?](https://devforum.zoom.us/t/how-can-i-know-raw-audio-information/44710)
**Author:** [@gosang160](https://devforum.zoom.us/u/gosang160)\ **Replies:** 1\ **Last updated:** [March 3, 2021, 5:13pm UTC](https://devforum.zoom.us/t/how-can-i-know-raw-audio-information/44710 "2021-03-03T17:13:36Z")
Description i know that this SDK can access raw audio data(https://marketplace.zoom.us/docs/sdk/custom/android/advanced/raw-data), so i want to get it and convert it to wav format(or mp3) But, there are information fo… --- ## [Can not start Video, audio or other features from UI](https://devforum.zoom.us/t/can-not-start-video-audio-or-other-features-from-ui/40808)
**Author:** [@ahmed.shafath](https://devforum.zoom.us/u/ahmed.shafath)\ **Replies:** 20\ **Last updated:** [March 1, 2021, 5:03pm UTC](https://devforum.zoom.us/t/can-not-start-video-audio-or-other-features-from-ui/40808 "2021-03-01T17:03:47Z")
Description When clicking join from UI (video, audio or other features card), a new tab opens in the browser. But, it keeps saying “waiting to join meeting”. Found in the network console that meeting password is incorre… --- ## [Overlay participants with an image that they cannot see but everyone else can](https://devforum.zoom.us/t/overlay-participants-with-an-image-that-they-cannot-see-but-everyone-else-can/43728)
**Author:** [@markjeater](https://devforum.zoom.us/u/markjeater)\ **Replies:** 1\ **Last updated:** [February 19, 2021, 5:14pm UTC](https://devforum.zoom.us/t/overlay-participants-with-an-image-that-they-cannot-see-but-everyone-else-can/43728 "2021-02-19T17:14:42Z")
I want to add an image & name overlay to each participant (generated in PHP/Javascript/react etc.) The one proviso is that the participant cannot see their own overlay. IE. it’s to build guessing games in zoom/ I have… --- ## [Is the Fully Customizable SDK supports for audio transcriptions?](https://devforum.zoom.us/t/is-the-fully-customizable-sdk-supports-for-audio-transcriptions/43105)
**Author:** [@lasantha57](https://devforum.zoom.us/u/lasantha57)\ **Replies:** 1\ **Last updated:** [February 17, 2021, 6:55pm UTC](https://devforum.zoom.us/t/is-the-fully-customizable-sdk-supports-for-audio-transcriptions/43105 "2021-02-17T18:55:20Z")
Is it possible to support Audio Transcriptions with the SDK? If so how the transcription files can be accessible along with the recordings? --- ## [Problem in push live stream from zoom](https://devforum.zoom.us/t/problem-in-push-live-stream-from-zoom/43286)
**Author:** [@aparab](https://devforum.zoom.us/u/aparab)\ **Replies:** 1\ **Last updated:** [February 16, 2021, 11:08pm UTC](https://devforum.zoom.us/t/problem-in-push-live-stream-from-zoom/43286 "2021-02-16T23:08:45Z")
We are use MUX for store broadcast recordings. Now we want to push live stream of zoom meeting to MUX. We refer following document for streaming https://support.zoom.us/hc/en-us/articles/115001777826-Live-streaming-meet… --- ## [Confirm rate limits for zoom webSDK](https://devforum.zoom.us/t/confirm-rate-limits-for-zoom-websdk/43259)
**Author:** [@rick.thompson](https://devforum.zoom.us/u/rick.thompson)\ **Replies:** 1\ **Last updated:** [February 16, 2021, 11:07pm UTC](https://devforum.zoom.us/t/confirm-rate-limits-for-zoom-websdk/43259 "2021-02-16T23:07:29Z")
The question is, what are the API limits for the zoom websdk in joining meetings. We are holding an event and we have this plan ‘Small & Med Businesses’. The event will have 8-10 rooms and approximately 1500 potential pe… --- ## [Failed to capture video](https://devforum.zoom.us/t/failed-to-capture-video/42510)
**Author:** [@Amar](https://devforum.zoom.us/u/Amar)\ **Replies:** 3\ **Last updated:** [February 16, 2021, 10:53pm UTC](https://devforum.zoom.us/t/failed-to-capture-video/42510 "2021-02-16T22:53:56Z")
After joining the session, when I try to capture video, it throws an error. Although I see the camera light on. Error JsMediaSDK.js:1367 Uncaught (in promise) TypeError: Cannot read property ‘id’ of null at JsMediaSDK… --- ## [Audio not working](https://devforum.zoom.us/t/audio-not-working/41137)
**Author:** [@ondrej.palkoci](https://devforum.zoom.us/u/ondrej.palkoci)\ **Replies:** 9\ **Last updated:** [February 16, 2021, 6:57pm UTC](https://devforum.zoom.us/t/audio-not-working/41137 "2021-02-16T18:57:15Z")
Description The audio does not work for me in the sample application that comes with a Fully Customizable SDK. Form the main UI I click “Join” on the Audio sample, with two different users, but with the same session and… --- ## [What is sessionName and password while generating the signature](https://devforum.zoom.us/t/what-is-sessionname-and-password-while-generating-the-signature/41814)
**Author:** [@vk-jangid](https://devforum.zoom.us/u/vk-jangid)\ **Replies:** 3\ **Last updated:** [February 1, 2021, 3:38pm UTC](https://devforum.zoom.us/t/what-is-sessionname-and-password-while-generating-the-signature/41814 "2021-02-01T15:38:41Z")
Description Not able to understand what should be the value of sessionName and password in generating the signature. --- ## [React.js integration issue - failed to load js file](https://devforum.zoom.us/t/react-js-integration-issue-failed-to-load-js-file/41149)
**Author:** [@Amar](https://devforum.zoom.us/u/Amar)\ **Replies:** 4\ **Last updated:** [January 27, 2021, 5:47pm UTC](https://devforum.zoom.us/t/react-js-integration-issue-failed-to-load-js-file/41149 "2021-01-27T17:47:08Z")
Hi, I am trying to use the customizable web SDK in my react.js application. Followed the steps in the guide. Error Access denied for file js\_media.min.js . Which version? zoom-instant-sdk-web-1.0.0 To Reproduce St… --- ## [Access Denied for Global Service files](https://devforum.zoom.us/t/access-denied-for-global-service-files/40482)
**Author:** [@kyle46](https://devforum.zoom.us/u/kyle46)\ **Replies:** 7\ **Last updated:** [January 22, 2021, 5:46pm UTC](https://devforum.zoom.us/t/access-denied-for-global-service-files/40482 "2021-01-22T17:46:50Z")
Description When attempting to initialize and run the fully customizable web SDK, I get an access denied error when trying to load a file from the Zoom Global Service: https://source.zoom.us/1.8.0/lib/js\_media.min.js. I… --- ## [Removing a user throws fps error](https://devforum.zoom.us/t/removing-a-user-throws-fps-error/41079)
**Author:** [@hasan.md](https://devforum.zoom.us/u/hasan.md)\ **Replies:** 1\ **Last updated:** [January 21, 2021, 11:50pm UTC](https://devforum.zoom.us/t/removing-a-user-throws-fps-error/41079 "2021-01-21T23:50:53Z")
Hi guys, i can’t seem to remove a user even though i am a host. client.removeUser(userId) throws fps error, type “OPERATION\_TIMEOUT”. Fully customizable sdk documentation says host should be allowed to remove a user. … --- ## [Sample app won't start (Error: ENOENT on "npm start")](https://devforum.zoom.us/t/sample-app-wont-start-error-enoent-on-npm-start/40783)
**Author:** [@hasan.md](https://devforum.zoom.us/u/hasan.md)\ **Replies:** 5\ **Last updated:** [January 21, 2021, 7:03pm UTC](https://devforum.zoom.us/t/sample-app-wont-start-error-enoent-on-npm-start/40783 "2021-01-21T19:03:29Z")
Description Hi guys, I downloaded the Fully customizable web .zip file and tried running the sample app from the “Sample&Libs” directory. But “npm start” shows the following error: errorno: ENOENT code: ENOENT i can… --- ## [Invalid operation on video module is not enabled](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609)
**Author:** [@aatir](https://devforum.zoom.us/u/aatir)\ **Replies:** 5\ **Last updated:** [January 20, 2021, 6:33pm UTC](https://devforum.zoom.us/t/invalid-operation-on-video-module-is-not-enabled/40609 "2021-01-20T18:33:43Z")
Description When I start the video session it is sending an error? Error {type: “INVALID\_OPERATION”, reason: “Module:video is not enabled”} Which version? Latest version To Reproduce(If applicable) Steps to reprod… --- ## [Can I render all user videos?](https://devforum.zoom.us/t/can-i-render-all-user-videos/35591)
**Author:** [@huybuidac](https://devforum.zoom.us/u/huybuidac)\ **Replies:** 23\ **Last updated:** [January 19, 2021, 6:59pm UTC](https://devforum.zoom.us/t/can-i-render-all-user-videos/35591 "2021-01-19T18:59:54Z")
Description Currently, web sdk only show self view camera and active camera. So on Full Customizable Web SDK, can we render all user videos? Additional context The below document said: Remote server will only push th… --- ## [How can i insert zoom object into my website](https://devforum.zoom.us/t/how-can-i-insert-zoom-object-into-my-website/40153)
**Author:** [@pietro](https://devforum.zoom.us/u/pietro)\ **Replies:** 1\ **Last updated:** [January 19, 2021, 6:59pm UTC](https://devforum.zoom.us/t/how-can-i-insert-zoom-object-into-my-website/40153 "2021-01-19T18:59:03Z")
Description A clear and concise description of what the question is. Which version? i use asp.net 4.0 vb.net html5 Additional context i want to insert the zoom object into embed htm5 tag how can i do it? Thanks! … --- ## [Join exiting production session with instantSDK](https://devforum.zoom.us/t/join-exiting-production-session-with-instantsdk/40810)
**Author:** [@blagojco](https://devforum.zoom.us/u/blagojco)\ **Replies:** 1\ **Last updated:** [January 19, 2021, 6:47pm UTC](https://devforum.zoom.us/t/join-exiting-production-session-with-instantsdk/40810 "2021-01-19T18:47:43Z")
Description I’m testing instantSDK (both mobile and web versions) and I can create a session and I can join to that session using Android instantSDK and Web instantSDK. I want to be able to join to a session that is sta… --- ## [FC Web SDK and App Integrations](https://devforum.zoom.us/t/fc-web-sdk-and-app-integrations/38294)
**Author:** [@wunksert](https://devforum.zoom.us/u/wunksert)\ **Replies:** 7\ **Last updated:** [January 15, 2021, 8:45pm UTC](https://devforum.zoom.us/t/fc-web-sdk-and-app-integrations/38294 "2021-01-15T20:45:39Z")
Hi there, I’m using FCWSDK to create a video experience where I customize the zoom video UI. For instance, I’d like to allow a form to be overlayed on top of the video. I assume to accomplish this I need to bring the zo… --- ## [Can not find static folder in Customizable SDK](https://devforum.zoom.us/t/can-not-find-static-folder-in-customizable-sdk/40443)
**Author:** [@aatir](https://devforum.zoom.us/u/aatir)\ **Replies:** 1\ **Last updated:** [January 14, 2021, 6:28pm UTC](https://devforum.zoom.us/t/can-not-find-static-folder-in-customizable-sdk/40443 "2021-01-14T18:28:15Z")
Description When running Sample&Libs on the browser it shows me that the server responded with a status of 404 it seems static is missing in SDK Please see the error in the attached file Error index.min.js:1 Failed … --- ## [FPS errors when switching camera](https://devforum.zoom.us/t/fps-errors-when-switching-camera/39715)
**Author:** [@vincent.deville.pro](https://devforum.zoom.us/u/vincent.deville.pro)\ **Replies:** 3\ **Last updated:** [January 7, 2021, 11:45pm UTC](https://devforum.zoom.us/t/fps-errors-when-switching-camera/39715 "2021-01-07T23:45:52Z")
After joining a session when I use the function switchCamera the camera freeze for some seconds (sometimes more than 15) with multiple 'fps error' messages logged form 'JsMediaSDK\_VideoRender.js:64'. Sometimes I have th… [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=31) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=33)