# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=4 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 5 --- ## [Discrepancy between the received ConnectionState and the Zoom logs](https://devforum.zoom.us/t/discrepancy-between-the-received-connectionstate-and-the-zoom-logs/135013)
**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\ **Replies:** 2\ **Last updated:** [July 10, 2025, 2:03pm UTC](https://devforum.zoom.us/t/discrepancy-between-the-received-connectionstate-and-the-zoom-logs/135013 "2025-07-10T14:03:06Z")
Description Session Id: G18oBgOzQ0Kit4TQjaDNZQ== User Id: 82c96f6c-fa43-4afb-bfb0-1c01d343aaef User have got CONNECTION\_STATE.RECONNECTING, while be in session. But in log file here is ‘Left the meeting’: 03:07:07 A… --- ## [Unable to Render Video – Zoom Error Code 206 (active-media-failed)](https://devforum.zoom.us/t/unable-to-render-video-zoom-error-code-206-active-media-failed/134658)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 17\ **Last updated:** [July 10, 2025, 10:54am UTC](https://devforum.zoom.us/t/unable-to-render-video-zoom-error-code-206-active-media-failed/134658 "2025-07-10T10:54:22Z")
Description Sometimes, we are unable to render video using video-player, and Zoom throws the following error: Error eventType: active-media-failed, data: {message: Oops! Something went wrong. Please close all browsers … --- ## [Camera Not Displayed Even Though startVideo() Resolves Successfully](https://devforum.zoom.us/t/camera-not-displayed-even-though-startvideo-resolves-successfully/135008)
**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\ **Replies:** 2\ **Last updated:** [July 9, 2025, 9:24am UTC](https://devforum.zoom.us/t/camera-not-displayed-even-though-startvideo-resolves-successfully/135008 "2025-07-09T09:24:55Z")
Description startVideo was called successfully, but the rendered video appears black for all participants in the meeting. It seems like the camera stream is not actually being sent to the other users. Browser Console E… --- ## [Questions Regarding Upgrade VideoSDK to Versions 2.1.10 and 2.2.0](https://devforum.zoom.us/t/questions-regarding-upgrade-videosdk-to-versions-2-1-10-and-2-2-0/134709)
**Author:** [@leo\_tristan](https://devforum.zoom.us/u/leo_tristan)\ **Replies:** 3\ **Last updated:** [July 8, 2025, 3:21am UTC](https://devforum.zoom.us/t/questions-regarding-upgrade-videosdk-to-versions-2-1-10-and-2-2-0/134709 "2025-07-08T03:21:39Z")
Description We are implementing upgrade VideoSDK from 2.1.0 to 2.2.0 but we confusing about this changelog: https://developers.zoom.us/changelog/video-sdk/web/2.1.10#enhanced Improved exception handling in method re… --- ## [Question about enabling \`video\_webrtc\_mode\` for specific users in a session](https://devforum.zoom.us/t/question-about-enabling-video-webrtc-mode-for-specific-users-in-a-session/134797)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 4\ **Last updated:** [July 3, 2025, 5:51am UTC](https://devforum.zoom.us/t/question-about-enabling-video-webrtc-mode-for-specific-users-in-a-session/134797 "2025-07-03T05:51:13Z")
Description Is it possible to enable video\_webrtc\_mode for only specific users in a session while keeping it disabled for others? Or does the video\_webrtc\_mode setting apply to all users in the session based on the con… --- ## [Particpant Window staying back after they leave](https://devforum.zoom.us/t/particpant-window-staying-back-after-they-leave/134763)
**Author:** [@Pramod1](https://devforum.zoom.us/u/Pramod1)\ **Replies:** 6\ **Last updated:** [July 3, 2025, 2:37am UTC](https://devforum.zoom.us/t/particpant-window-staying-back-after-they-leave/134763 "2025-07-03T02:37:35Z")
After one party leaving the screen, the other party is still able to see the left participant for sometime and then it drops like 3/4 minutes. This gives a very poor expeirence…Has anyone faced similar issue. This also h… --- ## [Is it possible to mantain a session open without users?](https://devforum.zoom.us/t/is-it-possible-to-mantain-a-session-open-without-users/134737)
**Author:** [@victor10](https://devforum.zoom.us/u/victor10)\ **Replies:** 1\ **Last updated:** [July 2, 2025, 3:28am UTC](https://devforum.zoom.us/t/is-it-possible-to-mantain-a-session-open-without-users/134737 "2025-07-02T03:28:28Z")
Hi, I’m creating an application that allow users to stream their zoom sessions using the Video SDK UI Toolkit for the interface and starting the livestream from my server using the video SDK API and giving the users a bu… --- ## [Tracking the Number of Video SDK API Calls](https://devforum.zoom.us/t/tracking-the-number-of-video-sdk-api-calls/134526)
**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\ **Replies:** 1\ **Last updated:** [June 30, 2025, 1:54am UTC](https://devforum.zoom.us/t/tracking-the-number-of-video-sdk-api-calls/134526 "2025-06-30T01:54:07Z")
Description According to Zoom’s documentation, the daily request limit for heavy and resource-intensive APIs under the Pro Plan is 30,000 requests per day. In order to prevent unnecessary errors in our system, we would… --- ## [Missing Zoom Events After Successful Join Meeting](https://devforum.zoom.us/t/missing-zoom-events-after-successful-join-meeting/133932)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 7\ **Last updated:** [June 28, 2025, 8:50am UTC](https://devforum.zoom.us/t/missing-zoom-events-after-successful-join-meeting/133932 "2025-06-28T08:50:18Z")
Description 1. Scenario This is our implementation logic: The bot user joins the Zoom meeting. The bot listens for the following Zoom events: user-added user-updated user-removed command-channel-status current-audio… --- ## [Active Session Not Returned by /videosdk/sessions API](https://devforum.zoom.us/t/active-session-not-returned-by-videosdk-sessions-api/133076)
**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\ **Replies:** 23\ **Last updated:** [June 24, 2025, 6:19am UTC](https://devforum.zoom.us/t/active-session-not-returned-by-videosdk-sessions-api/133076 "2025-06-24T06:19:48Z")
Description I made an API request to /videosdk/sessions with the parameter session\_name=2303457008\_1747637230356 at "2025-05-22T15:33:12+09:00", but the response I received was empty. However, at that exact time, I had… --- ## [Can Zoom Video Web SDK access raw audio data or record mixed audio stream?](https://devforum.zoom.us/t/can-zoom-video-web-sdk-access-raw-audio-data-or-record-mixed-audio-stream/134269)
**Author:** [@D\_c\_Ca](https://devforum.zoom.us/u/D_c_Ca)\ **Replies:** 1\ **Last updated:** [June 23, 2025, 3:21am UTC](https://devforum.zoom.us/t/can-zoom-video-web-sdk-access-raw-audio-data-or-record-mixed-audio-stream/134269 "2025-06-23T03:21:23Z")
Hi Zoom team, I’m currently working with the Zoom Video SDK for Web and I have a few questions regarding audio access and recording capabilities: :magnifying\_glass\_tilted\_left: 1. Raw Audio Access – Local vs Remote Par… --- ## [Devices list update issue](https://devforum.zoom.us/t/devices-list-update-issue/134149)
**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\ **Replies:** 2\ **Last updated:** [June 21, 2025, 11:59am UTC](https://devforum.zoom.us/t/devices-list-update-issue/134149 "2025-06-21T11:59:16Z")
Description It seems that the cameraList returned by stream.getCameraList does not update when the camera permission status changes to ‘granted’. Steps to reproduce: start the call without granting any permissions c… --- ## [VideoSDK Web - Reconnection attempt after connection is lost throws a cryptic error in the VideoSDK library](https://devforum.zoom.us/t/videosdk-web-reconnection-attempt-after-connection-is-lost-throws-a-cryptic-error-in-the-videosdk-library/134178)
**Author:** [@Jamie2](https://devforum.zoom.us/u/Jamie2)\ **Replies:** 4\ **Last updated:** [June 19, 2025, 10:20am UTC](https://devforum.zoom.us/t/videosdk-web-reconnection-attempt-after-connection-is-lost-throws-a-cryptic-error-in-the-videosdk-library/134178 "2025-06-19T10:20:20Z")
Hi all, We are currently working on implementing the reconnection functionality in our application that integrates the Zoom VideoSDK library. We’re experiencing an issue that when the connection is lost and it attempt… --- ## [Camera active device](https://devforum.zoom.us/t/camera-active-device/134153)
**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\ **Replies:** 1\ **Last updated:** [June 19, 2025, 5:28am UTC](https://devforum.zoom.us/t/camera-active-device/134153 "2025-06-19T05:28:41Z")
Description Trying to set the active camera after calling getCameraList() doesn’t work correctly, and here’s why: For example, calling await navigator.mediaDevices.enumerateDevices() returns 7 devices — but only one… --- ## [Shared Screen Appears Completely Black](https://devforum.zoom.us/t/shared-screen-appears-completely-black/133500)
**Author:** [@leo\_tristan](https://devforum.zoom.us/u/leo_tristan)\ **Replies:** 2\ **Last updated:** [June 19, 2025, 3:34am UTC](https://devforum.zoom.us/t/shared-screen-appears-completely-black/133500 "2025-06-19T03:34:34Z")
Description We have two normal users (User A and User B) and one BOT user participating in a Zoom meeting session. When User A shares their screen: User B can see the shared screen. The BOT user cannot see the shared… --- ## [PSTN Dial-Out Incorrectly Reports Call as Accepted When User Rejects Call or Call Goes to Voicemail](https://devforum.zoom.us/t/pstn-dial-out-incorrectly-reports-call-as-accepted-when-user-rejects-call-or-call-goes-to-voicemail/134055)
**Author:** [@samuelhgf](https://devforum.zoom.us/u/samuelhgf)\ **Replies:** 4\ **Last updated:** [June 18, 2025, 2:53am UTC](https://devforum.zoom.us/t/pstn-dial-out-incorrectly-reports-call-as-accepted-when-user-rejects-call-or-call-goes-to-voicemail/134055 "2025-06-18T02:53:47Z")
We have integrated the Zoom Video SDK into our platform and are using the PSTN dial-out feature to connect participants via phone calls. However, we are experiencing a critical issue with call state detection that affect… --- ## [Auto Video Quality on \`stream.attachVideo\`](https://devforum.zoom.us/t/auto-video-quality-on-stream-attachvideo/134098)
**Author:** [@James\_Ashok](https://devforum.zoom.us/u/James_Ashok)\ **Replies:** 3\ **Last updated:** [June 17, 2025, 12:12pm UTC](https://devforum.zoom.us/t/auto-video-quality-on-stream-attachvideo/134098 "2025-06-17T12:12:16Z")
Description stream.attachVideo currently takes a required videoQuality parameter that can be one of 90P/180P/360P/720P/1080P resolution values. In addition to these options, can we please have an Auto option where Zoom … --- ## [iOS Safari: Local video remains black after re-starting, and removeChild error appears](https://devforum.zoom.us/t/ios-safari-local-video-remains-black-after-re-starting-and-removechild-error-appears/134065)
**Author:** [@user83](https://devforum.zoom.us/u/user83)\ **Replies:** 1\ **Last updated:** [June 17, 2025, 6:34am UTC](https://devforum.zoom.us/t/ios-safari-local-video-remains-black-after-re-starting-and-removechild-error-appears/134065 "2025-06-17T06:34:45Z")
Description On iOS Safari, when rendering the local video using startVideo() on a video-player element, turning the camera off using stopVideo() and then turning it back on causes the local video to remain black. Note:… --- ## [Computer Audio Connection Issues on Web](https://devforum.zoom.us/t/computer-audio-connection-issues-on-web/133914)
**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\ **Replies:** 5\ **Last updated:** [June 17, 2025, 6:04am UTC](https://devforum.zoom.us/t/computer-audio-connection-issues-on-web/133914 "2025-06-17T06:04:43Z")
Description Zoom session id: sY1rzUQiTRGgm9VHkllDQA== Experiencing at least 6 out of 43 participants with being unable to connect to audio. Alex Luka Angelyn Nguyễn Anuja Deodat Kathryn Wilson Kadia Nelson John Vince… --- ## [No Speaker And Camera Was Completed Black Error](https://devforum.zoom.us/t/no-speaker-and-camera-was-completed-black-error/133496)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 7\ **Last updated:** [June 16, 2025, 3:28am UTC](https://devforum.zoom.us/t/no-speaker-and-camera-was-completed-black-error/133496 "2025-06-16T03:28:43Z")
Description Please investigate the issue with the recording BOT user using the key: 'recording\_bot202505261133289386d6'. This user is unable to render another participant’s camera feed on the canvas — the video appears … --- ## [Disconnection and missing user-disconnect event](https://devforum.zoom.us/t/disconnection-and-missing-user-disconnect-event/133945)
**Author:** [@Pavlo1](https://devforum.zoom.us/u/Pavlo1)\ **Replies:** 1\ **Last updated:** [June 13, 2025, 1:18am UTC](https://devforum.zoom.us/t/disconnection-and-missing-user-disconnect-event/133945 "2025-06-13T01:18:03Z")
I\`m encounter similar problem to thread: 103215 Description According to 103215/2, the isInFollower field is supposed to be included in the user-updated event. However, the ParticipantPropertiesPayload object receive… --- ## [Does Zoom SDK Usage Affect the 30K API Request/Day Limit?](https://devforum.zoom.us/t/does-zoom-sdk-usage-affect-the-30k-api-request-day-limit/133928)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 2\ **Last updated:** [June 12, 2025, 9:23am UTC](https://devforum.zoom.us/t/does-zoom-sdk-usage-affect-the-30k-api-request-day-limit/133928 "2025-06-12T09:23:24Z")
Description We’d like to confirm whether ZoomVideo SDK methods, such as client.getAllUser (VideoClient | Zoom Video SDK for Web - 2.2.0), count towards the Zoom API rate limit of 30,000 requests per day (https://develop… --- ## [Remote control Feature](https://devforum.zoom.us/t/remote-control-feature/133930)
**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\ **Replies:** 1\ **Last updated:** [June 12, 2025, 9:17am UTC](https://devforum.zoom.us/t/remote-control-feature/133930 "2025-06-12T09:17:23Z")
Description I’m currently using the Zoom Video SDK for Web, version 2.1.10. I would like to know whether this version supports the remote control feature during screen sharing. Specifically, I’m looking to control anoth… --- ## [Error when switching from virtual camera back to real camera — "CAN\_NOT\_FIND\_CAMERA"](https://devforum.zoom.us/t/error-when-switching-from-virtual-camera-back-to-real-camera-can-not-find-camera/133921)
**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\ **Replies:** 5\ **Last updated:** [June 12, 2025, 7:31am UTC](https://devforum.zoom.us/t/error-when-switching-from-virtual-camera-back-to-real-camera-can-not-find-camera/133921 "2025-06-12T07:31:42Z")
Description I’m trying to implement a virtual camera by overriding MediaDevices.prototype.enumerateDevices and MediaDevices.prototype.getUserMedia. I’m able to successfully switch to the virtual camera within Zoom. Howe… --- ## [Question about \`connection-change\` event with 'state === ConnectionState.Connected'](https://devforum.zoom.us/t/question-about-connection-change-event-with-state-connectionstate-connected/133894)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 2\ **Last updated:** [June 11, 2025, 9:44am UTC](https://devforum.zoom.us/t/question-about-connection-change-event-with-state-connectionstate-connected/133894 "2025-06-11T09:44:19Z")
Description We want to determine when the client receives the connection-change event with state === ConnectionState.Connected. We would like to know whether this event was triggered only once or multiple times after l… --- ## [Zoom SDK returning wrong webcam resolution (expected 720p, got 480p)](https://devforum.zoom.us/t/zoom-sdk-returning-wrong-webcam-resolution-expected-720p-got-480p/133589)
**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\ **Replies:** 6\ **Last updated:** [June 9, 2025, 6:34am UTC](https://devforum.zoom.us/t/zoom-sdk-returning-wrong-webcam-resolution-expected-720p-got-480p/133589 "2025-06-09T06:34:24Z")
Description Our application, using the Zoom SDK \[Specify SDK version, e.g., Web SDK 2.x.x\], experiences an issue where the initial video stream from certain webcams (specifically HIKVISION cameras) is delivered at 640x4… --- ## [Erro "INVALID\_OPERATION: The account of the meeting disabled the cloud recording" mesmo com configurações ativadas](https://devforum.zoom.us/t/erro-invalid-operation-the-account-of-the-meeting-disabled-the-cloud-recording-mesmo-com-configuracoes-ativadas/132813)
**Author:** [@estudio](https://devforum.zoom.us/u/estudio)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:50pm UTC](https://devforum.zoom.us/t/erro-invalid-operation-the-account-of-the-meeting-disabled-the-cloud-recording-mesmo-com-configuracoes-ativadas/132813 "2025-06-05T18:50:03Z")
Olá, equipe Zoom e comunidade, Estamos enfrentando um problema ao tentar iniciar a gravação em nuvem em nossas reuniões via API. A resposta que recebemos do Zoom é a seguinte: vbnet CopiarEditar type: 'INVALID\_OPERAT… --- ## [Timeout - Create Session Endpoint](https://devforum.zoom.us/t/timeout-create-session-endpoint/133258)
**Author:** [@clee-gp](https://devforum.zoom.us/u/clee-gp)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:25pm UTC](https://devforum.zoom.us/t/timeout-create-session-endpoint/133258 "2025-06-05T18:25:44Z")
API Endpoint(s) and/or Zoom API Event(s) VideoSDK - Create Session Description We’ve been using this to create sessions in PHP and very recently started to notice 30+seconds timeouts. Particularly idle-timeouts in PHP… --- ## [Cloud Recordings Identification](https://devforum.zoom.us/t/cloud-recordings-identification/133551)
**Author:** [@Ben17](https://devforum.zoom.us/u/Ben17)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:20pm UTC](https://devforum.zoom.us/t/cloud-recordings-identification/133551 "2025-06-05T18:20:59Z")
We would ideally like to be able to identify where multiple recordings happened in a single “meeting”. The only way we have found currently is to start recording, then make our own timestamp record, then after the record… --- ## [Issue with Host Permission Handling in Zoom Video SDK (Web UIKit vs Native Mobile SDK)](https://devforum.zoom.us/t/issue-with-host-permission-handling-in-zoom-video-sdk-web-uikit-vs-native-mobile-sdk/133538)
**Author:** [@gireesh.ks](https://devforum.zoom.us/u/gireesh.ks)\ **Replies:** 1\ **Last updated:** [June 5, 2025, 6:17pm UTC](https://devforum.zoom.us/t/issue-with-host-permission-handling-in-zoom-video-sdk-web-uikit-vs-native-mobile-sdk/133538 "2025-06-05T18:17:16Z")
We’re using the Zoom Video SDK in both our web and mobile applications: On web, we’re using the Video SDK UIKit. On mobile, we’re using the native SDK (iOS and Android). Scenario: We’ve assigned host permissions only … [Previous page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=3) [Next page](https://devforum.zoom.us/c/video-sdk/web/31.md?page=5)