# Web **URL:** https://devforum.zoom.us/c/video-sdk/web/31.md?page=8 [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) **Page:** 9 --- ## [Render remote video with custom dimensions](https://devforum.zoom.us/t/render-remote-video-with-custom-dimensions/118760)
**Author:** [@fidel](https://devforum.zoom.us/u/fidel)\ **Replies:** 1\ **Last updated:** [October 9, 2024, 9:42am UTC](https://devforum.zoom.us/t/render-remote-video-with-custom-dimensions/118760 "2024-10-09T09:42:14Z")
Is it possible to render the remote video in a custom dimension? I tried using css in the video-player element but it doesn’t work. --- ## [Unable to create a Zoom Video SDK account within our organization](https://devforum.zoom.us/t/unable-to-create-a-zoom-video-sdk-account-within-our-organization/118514)
**Author:** [@jaketheguy](https://devforum.zoom.us/u/jaketheguy)\ **Replies:** 1\ **Last updated:** [October 3, 2024, 6:29am UTC](https://devforum.zoom.us/t/unable-to-create-a-zoom-video-sdk-account-within-our-organization/118514 "2024-10-03T06:29:49Z")
When I try to create an account for the Zoom Video SDK I get the following: Email Address: This email domain is already associated with another account. For additional information, please contact your Zoom IT administra… --- ## [VideoSDK: Intermittent issue while trying to join session JOIN\_MEETING\_FAILED - Invalid Parameter](https://devforum.zoom.us/t/videosdk-intermittent-issue-while-trying-to-join-session-join-meeting-failed-invalid-parameter/118235)
**Author:** [@marcos.costa](https://devforum.zoom.us/u/marcos.costa)\ **Replies:** 2\ **Last updated:** [September 30, 2024, 11:58am UTC](https://devforum.zoom.us/t/videosdk-intermittent-issue-while-trying-to-join-session-join-meeting-failed-invalid-parameter/118235 "2024-09-30T11:58:55Z")
Description In our web application, integrated with VideoSDK, when the user tries to join the meeting, they are receiving the error {type: JOIN\_MEETING\_FAILED, errorCode: 4003, reason: ‘Invalid Parameter’}. It’s an inte… --- ## [Can I get the maximum number before calling renderVideo API?](https://devforum.zoom.us/t/can-i-get-the-maximum-number-before-calling-rendervideo-api/118122)
**Author:** [@amd.yamamoto](https://devforum.zoom.us/u/amd.yamamoto)\ **Replies:** 4\ **Last updated:** [September 30, 2024, 11:08am UTC](https://devforum.zoom.us/t/can-i-get-the-maximum-number-before-calling-rendervideo-api/118122 "2024-09-30T11:08:58Z")
Description Can I get the maximum number before calling renderVideo API? After calling renderVideo API, the message “subscribe video counts greater than maximum size (1)” is displayed. I want to get the part (1) befor… --- ## [Plans for Skin Tone and Brightness Correction in Zoom Web SDK?](https://devforum.zoom.us/t/plans-for-skin-tone-and-brightness-correction-in-zoom-web-sdk/118088)
**Author:** [@H-Takesue](https://devforum.zoom.us/u/H-Takesue)\ **Replies:** 0\ **Last updated:** [September 25, 2024, 4:55pm UTC](https://devforum.zoom.us/t/plans-for-skin-tone-and-brightness-correction-in-zoom-web-sdk/118088 "2024-09-25T16:55:26Z")
Hello, Are there any plans to add features like skin tone correction and other effects, similar to what is available in Zoom’s native apps, to the Web SDK? Currently, as we are transitioning from the native app, we wou… --- ## [Video SDK Recording](https://devforum.zoom.us/t/video-sdk-recording/117942)
**Author:** [@udit1](https://devforum.zoom.us/u/udit1)\ **Replies:** 0\ **Last updated:** [September 23, 2024, 12:25pm UTC](https://devforum.zoom.us/t/video-sdk-recording/117942 "2024-09-23T12:25:01Z")
I am using the Video SDK for recording and encountering an issue where the timestamp is not added in separated recordings, although it appears in the gallery view recording. Could you please help me resolve this? --- ## [Self video on iPhone not mirrored](https://devforum.zoom.us/t/self-video-on-iphone-not-mirrored/116893)
**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\ **Replies:** 8\ **Last updated:** [September 19, 2024, 1:55am UTC](https://devforum.zoom.us/t/self-video-on-iphone-not-mirrored/116893 "2024-09-19T01:55:53Z")
Description When I start the video with the option mirrored = true, my video is not mirrored correctly (when I raise my right hand, the opposite hand appears in the video) on iPhone. However, it works fine on other OS … --- ## [Camera Automatically Turns Off with Permission Error on iPad Safari 15.6.1](https://devforum.zoom.us/t/camera-automatically-turns-off-with-permission-error-on-ipad-safari-15-6-1/116944)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 3\ **Last updated:** [September 6, 2024, 9:10am UTC](https://devforum.zoom.us/t/camera-automatically-turns-off-with-permission-error-on-ipad-safari-15-6-1/116944 "2024-09-06T09:10:16Z")
Description Upon joining a meeting session, my camera starts but turns off after 1-2 seconds, throwing the following error: ‘Unhandled Promise Rejection: NotAllowedError: The request is not allowed by the user agent … --- ## [Poor Video Quality Zoom Video SDK Web](https://devforum.zoom.us/t/poor-video-quality-zoom-video-sdk-web/116237)
**Author:** [@sas](https://devforum.zoom.us/u/sas)\ **Replies:** 7\ **Last updated:** [September 4, 2024, 1:36am UTC](https://devforum.zoom.us/t/poor-video-quality-zoom-video-sdk-web/116237 "2024-09-04T01:36:20Z")
I am currently developing a videocall integration within our software that should allow internal users to talk to end users and help with their needs. As our end users have to show our internal employees damages on obje… --- ## [A custom stream source is working on desktop but not on mobile](https://devforum.zoom.us/t/a-custom-stream-source-is-working-on-desktop-but-not-on-mobile/116768)
**Author:** [@danielgustavo](https://devforum.zoom.us/u/danielgustavo)\ **Replies:** 0\ **Last updated:** [September 2, 2024, 7:24pm UTC](https://devforum.zoom.us/t/a-custom-stream-source-is-working-on-desktop-but-not-on-mobile/116768 "2024-09-02T19:24:01Z")
Description In my project, the “getUserMedia” method was modified to create a “virtual camera”. This means that when the method is called with the virtual camera id, it will return a stream from the “captureStream” meth… --- ## [Workaround for cloud recording breakout rooms](https://devforum.zoom.us/t/workaround-for-cloud-recording-breakout-rooms/116280)
**Author:** [@nventurino](https://devforum.zoom.us/u/nventurino)\ **Replies:** 1\ **Last updated:** [August 28, 2024, 2:18pm UTC](https://devforum.zoom.us/t/workaround-for-cloud-recording-breakout-rooms/116280 "2024-08-28T14:18:49Z")
Zoom Video SDK does not support Cloud Recording a breakout room. A suggested workaround has been to send participants to new video sdk sessions, instead of using the SubsessionClient. Can the Zoom Dev Team provide any fu… --- ## [Unable to display video after attaching it on the iPad Pro 10.5-inch](https://devforum.zoom.us/t/unable-to-display-video-after-attaching-it-on-the-ipad-pro-10-5-inch/116501)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 2\ **Last updated:** [August 28, 2024, 7:00am UTC](https://devforum.zoom.us/t/unable-to-display-video-after-attaching-it-on-the-ipad-pro-10-5-inch/116501 "2024-08-28T07:00:03Z")
Description This issue occurs only on the iPad Pro 10.5-inch; other devices work normally. After calling stream.attachVideo and appending it to the video-player-container, the video sometimes doesn’t display and throws … --- ## [Content sent in Command Channel delivered in "chat-on-message" event encoded as Base64](https://devforum.zoom.us/t/content-sent-in-command-channel-delivered-in-chat-on-message-event-encoded-as-base64/115320)
**Author:** [@marcos.costa](https://devforum.zoom.us/u/marcos.costa)\ **Replies:** 5\ **Last updated:** [August 24, 2024, 2:25am UTC](https://devforum.zoom.us/t/content-sent-in-command-channel-delivered-in-chat-on-message-event-encoded-as-base64/115320 "2024-08-24T02:25:32Z")
Description Hi, in our web application, we are using the ChatClient to send text messages between the users, and the CommandChannel to send some types of events and actions (ex.: user is typing). As described in the do… --- ## [Peer user cannot see my video but I see all](https://devforum.zoom.us/t/peer-user-cannot-see-my-video-but-i-see-all/116020)
**Author:** [@michel.dang](https://devforum.zoom.us/u/michel.dang)\ **Replies:** 9\ **Last updated:** [August 22, 2024, 5:54am UTC](https://devforum.zoom.us/t/peer-user-cannot-see-my-video-but-i-see-all/116020 "2024-08-22T05:54:11Z")
There’re two user in a session. User A call to user B. User A can view himself video and video of user B. But user B cannot view video of user A. Session id : gDpKoER5Tx+ivduD8bx5ug== Please help me check this --- ## [iPad Pro on Safari browser can not see share screen](https://devforum.zoom.us/t/ipad-pro-on-safari-browser-can-not-see-share-screen/116064)
**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\ **Replies:** 2\ **Last updated:** [August 22, 2024, 3:27am UTC](https://devforum.zoom.us/t/ipad-pro-on-safari-browser-can-not-see-share-screen/116064 "2024-08-22T03:27:41Z")
Description I want to share the screen for iPad Pro. I used mediaStream.startShareView(canvasElement, userId) to view the shared screen. However, I cannot see the shared screen on Safari, but it works fine on Chrome. B… --- ## [Unable to render multiple videos despite setting enforceMultipleVideos=true](https://devforum.zoom.us/t/unable-to-render-multiple-videos-despite-setting-enforcemultiplevideos-true/116036)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 6\ **Last updated:** [August 21, 2024, 11:16am UTC](https://devforum.zoom.us/t/unable-to-render-multiple-videos-despite-setting-enforcemultiplevideos-true/116036 "2024-08-21T11:16:21Z")
Description I want to render multiple videos across all devices, and I’ve enforced this by setting enforceMultipleVideos=true in the client.init method. After that, I create a video-player-container and attach multiple v… --- ## [Error start video in preview screen: DOMException: Could not start video source and VideoNotStartedError](https://devforum.zoom.us/t/error-start-video-in-preview-screen-domexception-could-not-start-video-source-and-videonotstartederror/113445)
**Author:** [@phuongnv1](https://devforum.zoom.us/u/phuongnv1)\ **Replies:** 9\ **Last updated:** [August 21, 2024, 11:06am UTC](https://devforum.zoom.us/t/error-start-video-in-preview-screen-domexception-could-not-start-video-source-and-videonotstartederror/113445 "2024-08-21T11:06:53Z")
Description I opened the preview screen on two browsers, Chrome and Edge (with two USB cameras, referred to as Cam 1 and Cam 2). First, I accessed Chrome, and Cam 1 was displayed. Then, I accessed Edge, but Cam 1 did … --- ## [The video flickers when the video-player-container is resized](https://devforum.zoom.us/t/the-video-flickers-when-the-video-player-container-is-resized/116056)
**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\ **Replies:** 1\ **Last updated:** [August 21, 2024, 10:21am UTC](https://devforum.zoom.us/t/the-video-flickers-when-the-video-player-container-is-resized/116056 "2024-08-21T10:21:43Z")
Description When I minimize or maximize the video-player-container, the video inside it flickers. This is causing discomfort for my client. SDK version: 1.11.10 Screenshots Device : Device: Mac mini OS: macOS 14.… --- ## [muteUserAudioLocally alternative in iOS](https://devforum.zoom.us/t/muteuseraudiolocally-alternative-in-ios/114861)
**Author:** [@thomas1](https://devforum.zoom.us/u/thomas1)\ **Replies:** 9\ **Last updated:** [August 21, 2024, 9:49am UTC](https://devforum.zoom.us/t/muteuseraudiolocally-alternative-in-ios/114861 "2024-08-21T09:49:44Z")
Description As I saw in another post it’s currently not possible to use muteUserAudioLocally in Safari on a iOS device. IS there any alternative? We have implemented a custom solution using the video-sdk. There are spec… --- ## [SharedArrayBuffer is Enabled but Features like Gallery View, Noise Cancellation, and Blur Background are Not Working](https://devforum.zoom.us/t/sharedarraybuffer-is-enabled-but-features-like-gallery-view-noise-cancellation-and-blur-background-are-not-working/115182)
**Author:** [@mark.eubans](https://devforum.zoom.us/u/mark.eubans)\ **Replies:** 9\ **Last updated:** [August 21, 2024, 9:15am UTC](https://devforum.zoom.us/t/sharedarraybuffer-is-enabled-but-features-like-gallery-view-noise-cancellation-and-blur-background-are-not-working/115182 "2024-08-21T09:15:16Z")
Description During our testing phase, one of our testers encountered an issue where all videos rendered black except for one. Out of 20+ testers, he is the only one experiencing this issue. After investigating potentia… --- ## [Participant seeing multi-colored video feed](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713)
**Author:** [@sam9](https://devforum.zoom.us/u/sam9)\ **Replies:** 5\ **Last updated:** [August 20, 2024, 3:48am UTC](https://devforum.zoom.us/t/participant-seeing-multi-colored-video-feed/115713 "2024-08-20T03:48:59Z")
Format Your New Topic as Follows: Video SDK Type and Version Video SDK Web 1.12.1 Description User experiencing multi-colored video rendering Session ID:73OuCwnrRFWCM6ObB37ZCA== Troubleshooting Routes Tried tur… --- ## [{"type": "OPERATION\_TIMEOUT"} error on startAudio in iOS Safari](https://devforum.zoom.us/t/type-operation-timeout-error-on-startaudio-in-ios-safari/113077)
**Author:** [@arfa.ahmed](https://devforum.zoom.us/u/arfa.ahmed)\ **Replies:** 6\ **Last updated:** [August 7, 2024, 11:38am UTC](https://devforum.zoom.us/t/type-operation-timeout-error-on-startaudio-in-ios-safari/113077 "2024-08-07T11:38:21Z")
Description I am experiencing an issue with the Zoom Video Web SDK sample app code on iOS Safari. When attempting to start audio using the startAudio function with no any parameters, the operation gets stuck and eventu… --- ## [Can not renderVideo when plug camera device](https://devforum.zoom.us/t/can-not-rendervideo-when-plug-camera-device/114720)
**Author:** [@namlv](https://devforum.zoom.us/u/namlv)\ **Replies:** 2\ **Last updated:** [August 8, 2024, 4:26am UTC](https://devforum.zoom.us/t/can-not-rendervideo-when-plug-camera-device/114720 "2024-08-08T04:26:49Z")
Description I can not get the result from renderVideo function after I plug in the camera. renderVideo function is stuck and cannot complete. Web Video SDK version: 1.11.10 To Reproduce(If applicable) Steps to repr… --- ## [Render multiple videos when \`stream.isSupportMultipleVideos()\` is false](https://devforum.zoom.us/t/render-multiple-videos-when-stream-issupportmultiplevideos-is-false/115193)
**Author:** [@lmtruong1512](https://devforum.zoom.us/u/lmtruong1512)\ **Replies:** 2\ **Last updated:** [August 8, 2024, 4:00am UTC](https://devforum.zoom.us/t/render-multiple-videos-when-stream-issupportmultiplevideos-is-false/115193 "2024-08-08T04:00:41Z")
Description I want to render multiple videos as shown in the documentation like this: let participants = client.getAllUser() stream.attachVideo(participants\[0\].userId, 3).then((userVideo) =\> { document.querySelector… --- ## [Can't switch preview video when using \*\*navigator.mediaDevices.getUserMedia\*\* before](https://devforum.zoom.us/t/cant-switch-preview-video-when-using-navigator-mediadevices-getusermedia-before/114048)
**Author:** [@dunt](https://devforum.zoom.us/u/dunt)\ **Replies:** 1\ **Last updated:** [August 7, 2024, 1:13pm UTC](https://devforum.zoom.us/t/cant-switch-preview-video-when-using-navigator-mediadevices-getusermedia-before/114048 "2024-08-07T13:13:31Z")
Description Can’t switch preview video when using navigator.mediaDevices.getUserMedia before. Browser Console Error Which Web Video SDK version? video-sdk version: 1.11.6 Video SDK Code Snippets I have an issue:… --- ## [Have to click on the "startAudio button" twice in Linux/Chrome](https://devforum.zoom.us/t/have-to-click-on-the-startaudio-button-twice-in-linux-chrome/114852)
**Author:** [@camille.drapier](https://devforum.zoom.us/u/camille.drapier)\ **Replies:** 1\ **Last updated:** [August 7, 2024, 1:05pm UTC](https://devforum.zoom.us/t/have-to-click-on-the-startaudio-button-twice-in-linux-chrome/114852 "2024-08-07T13:05:36Z")
Description I’m currently trying to migrate from Twilio to Zoom. While doing so, I realized that I now need to have a button that should be pressed after the user joined the zoom meeting so that audio is enabled. When … --- ## [Get error when entering the room when the camera and audio settings are changed manually on the preview page (start audio and start camera on the preview page)](https://devforum.zoom.us/t/get-error-when-entering-the-room-when-the-camera-and-audio-settings-are-changed-manually-on-the-preview-page-start-audio-and-start-camera-on-the-preview-page/115013)
**Author:** [@it.apps2](https://devforum.zoom.us/u/it.apps2)\ **Replies:** 1\ **Last updated:** [August 7, 2024, 12:18pm UTC](https://devforum.zoom.us/t/get-error-when-entering-the-room-when-the-camera-and-audio-settings-are-changed-manually-on-the-preview-page-start-audio-and-start-camera-on-the-preview-page/115013 "2024-08-07T12:18:06Z")
I am in the process of migrating to zoom from twilio, but I encountered a problem and errors, where there are errors when entering the room when the camera and audio settings are manually changed on the preview page (sta… --- ## [Set up self local input/output volume](https://devforum.zoom.us/t/set-up-self-local-input-output-volume/115100)
**Author:** [@ignacio.ortega](https://devforum.zoom.us/u/ignacio.ortega)\ **Replies:** 1\ **Last updated:** [August 7, 2024, 12:13pm UTC](https://devforum.zoom.us/t/set-up-self-local-input-output-volume/115100 "2024-08-07T12:13:39Z")
I’m working on a audio settings screen for a react web client using zoomsdk. I managed to set up the desired input and output devices, but I’d like to be able to set up those devices volume locally. I see that there ar… --- ## [Unable to change rendered video to be a circle using attachVideo](https://devforum.zoom.us/t/unable-to-change-rendered-video-to-be-a-circle-using-attachvideo/115157)
**Author:** [@Billy117](https://devforum.zoom.us/u/Billy117)\ **Replies:** 1\ **Last updated:** [August 7, 2024, 12:08pm UTC](https://devforum.zoom.us/t/unable-to-change-rendered-video-to-be-a-circle-using-attachvideo/115157 "2024-08-07T12:08:35Z")
I would like to get rendered videos to be a circle using the zoom video sdk. I also have some questions about the using attachVideo over renderVideo. It seems like the documentation changed and it recommends using attac… --- ## [How to implement the waiting room in videosdk uitoolkit web?](https://devforum.zoom.us/t/how-to-implement-the-waiting-room-in-videosdk-uitoolkit-web/115021)
**Author:** [@er.fida.muhammad](https://devforum.zoom.us/u/er.fida.muhammad)\ **Replies:** 1\ **Last updated:** [August 5, 2024, 7:04pm UTC](https://devforum.zoom.us/t/how-to-implement-the-waiting-room-in-videosdk-uitoolkit-web/115021 "2024-08-05T19:04:41Z")
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