# 2-hour delay on phone.recording\_transcript\_completed **URL:** \ **Category:** API and Webhooks\ **Created:** [November 20, 2024, 10:38pm UTC](https://devforum.zoom.us/t/2-hour-delay-on-phone-recording-transcript-completed/121239 "2024-11-20T22:38:00Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![sam8](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sam8/32/63400_2.png) [@sam8](https://devforum.zoom.us/u/sam8)\ **Post date:** [November 20, 2024, 10:38pm UTC](https://devforum.zoom.us/t/2-hour-delay-on-phone-recording-transcript-completed/121239/1 "2024-11-20T22:38:00Z")
I’m getting a ~2-6 hour delay on endpoint _phone.recording\_transcript\_completed_ Issue began around 2024-11-17T23:40:24Z. Nothing on our end has changed, webhook has worked fine for months until now. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [November 22, 2024, 8:02pm UTC](https://devforum.zoom.us/t/2-hour-delay-on-phone-recording-transcript-completed/121239/2 "2024-11-22T20:02:29Z")
Hi @sam8 Thanks for reaching out to us. Is this issue still happening and is it happening for all the calls that you are receiving? If so, I would like to look further into this. I will just need a sample payload of this issue. I will send you a DM so you can provide the payload there Cheer, Elisa ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 26, 2025, 11:39am UTC](https://devforum.zoom.us/t/2-hour-delay-on-phone-recording-transcript-completed/121239/3 "2025-11-26T11:39:25Z")
Closed on November 26, 2025, 11:39am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.