# 403 Error Getting All Users on Account **URL:** \ **Category:** Meetings\ **Created:** [October 24, 2025, 5:29am UTC](https://devforum.zoom.us/t/403-error-getting-all-users-on-account/138242 "2025-10-24T05:29:27Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![northernbeacheswebsi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/northernbeacheswebsi/32/7873_2.png) [@northernbeacheswebsi](https://devforum.zoom.us/u/northernbeacheswebsi)\ **Post date:** [October 24, 2025, 5:29am UTC](https://devforum.zoom.us/t/403-error-getting-all-users-on-account/138242/1 "2025-10-24T05:29:27Z")
**API Endpoint(s) and/or Zoom API Event(s)** [https://api.zoom.us/v2/users](https://api.zoom.us/v2/users) **Description** _I am getting a 403 Forbidden error. This is despite the app having Shared Access Permissions granted._ **Error?** 403 error: Authenticated user has not permitted access to the targeted resource. **How To Reproduce** _Do a GET request to the users resource._ Please any help would be greatly appreciated as this used to work. I received a report from one of my app users without changing any code and I can confirm the error. Thanks! ---
**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\ **Post date:** [October 24, 2025, 1:00pm UTC](https://devforum.zoom.us/t/403-error-getting-all-users-on-account/138242/2 "2025-10-24T13:00:13Z")
hi @northernbeacheswebsi , It is not just the app who has access, it the the user that enabled in in the marketplace. Are you getting user/me does that work? Is the user trying to get event data that they can also access IRL on the [Zoom.com](http://Zoom.com) website. Have to also ask, was this during the amazon system breakdown time. Would need more context to give more information. John