# 404 error when deleting cloud recordings **URL:** \ **Category:** API and Webhooks\ **Created:** [May 11, 2020, 10:52am UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065 "2020-05-11T10:52:05Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Dolphin65](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@Dolphin65](https://devforum.zoom.us/u/Dolphin65)\ **Post date:** [May 11, 2020, 10:52am UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065/1 "2020-05-11T10:52:05Z")
Hello there, we run a Powershell script to move to trash some cloud recordings. Depending on conditions, we loop through users, loop through cloud recording files in a given date range, then we delete recording files. The error is thrown on 5% of cloud recordings on the “delete list” This is the error thrown by Powershell: > ``` > Remove-ZoomMeetingRecordingFile : The remote server returned an error: (404) Not Found. > At C:\Drive\School Drive\System Administration\Scripts\zoomBackup.ps1:153 char:17 > + ... Remove-ZoomMeetingRecordingFile -MeetingId $item.meeting_ ... > + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > + CategoryInfo : InvalidOperation: (:) [Write-Error], WriteErrorException > + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Remove-ZoomMeetingRecordingFile > > ``` App Type: JWT We use PSZoom library, and this is the source code requesting deletion: [Added Get-ZoomAccountRecordings, Remove-ZoomMeetingRecordings, Remove… · JosephMcEvoy/PSZoom@e31ec23 · GitHub](https://github.com/JosephMcEvoy/PSZoom/commit/e31ec23a4da4d1eb3a883831b893bfb068410c44#diff-adf3bbca43748be17f80805a356e94a9) ---
**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\ **Post date:** [May 14, 2020, 7:38pm UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065/2 "2020-05-14T19:38:52Z")
Hi @Dolphin65, for the meeting IDs / UUIDs experiencing these errors, are there any consistent trends? I have experienced that if a meeting is joined where cloud recording is enabled, there will be no recorded files available if hosts have their video and audio off; essentially - if there is no recorded data, there are no recorded files for that meeting. ---
**Author:** ![Dolphin65](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@Dolphin65](https://devforum.zoom.us/u/Dolphin65)\ **Post date:** [May 14, 2020, 8:53pm UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065/3 "2020-05-14T20:53:34Z")
Hello Mike, offending recordings are present, it may be something wrong in the meeting id encoding, when deletions are attempted? ---
**Author:** ![Dolphin65](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@Dolphin65](https://devforum.zoom.us/u/Dolphin65)\ **Post date:** [May 16, 2020, 6:11am UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065/4 "2020-05-16T06:11:48Z")
Can I privately send the list of the offending ids to debug? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [May 20, 2020, 10:31pm UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065/5 "2020-05-20T22:31:11Z")
Hey @Dolphin65, Yes, please send them and additional details to [developersupport@zoom.us](mailto:developersupport@zoom.us) so we can debug. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 9:27pm UTC](https://devforum.zoom.us/t/404-error-when-deleting-cloud-recordings/17065/6 "2020-08-21T21:27:08Z")
Closed on August 21, 2020, 9:27pm UTC