# 7004 error when sending message from chatbot

**URL:** <https://devforum.zoom.us/t/7004-error-when-sending-message-from-chatbot/60680>\
**Category:** API and Webhooks\
**Created:** [November 24, 2021, 7:49pm UTC](https://devforum.zoom.us/t/7004-error-when-sending-message-from-chatbot/60680 "2021-11-24T19:49:42Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [December 1, 2021, 11:25am UTC](https://devforum.zoom.us/t/7004-error-when-sending-message-from-chatbot/60680/2 "2021-12-01T11:25:16Z")

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Hi @hlowso,

Thanks for reaching out about this. Can you double check that you have the account permissions outlined here:

> [@Not authorized to send message from a chatbot](https://devforum.zoom.us/t/not-authorized-to-send-message-from-a-chatbot/53265/2):
>
> Hi @plm, Installing a Chatbot is not a prerequisite for this endpoint. However, can you make sure that you have the following view and edit permissions enabled in your Chat settings? Thanks, Will

Let me know—thanks,  
Will

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