# 720p video problems - Video WEB SDK 1.2.0

**URL:** <https://devforum.zoom.us/t/720p-video-problems-video-web-sdk-1-2-0/65504>\
**Category:** Web\
**Created:** [March 9, 2022, 12:37pm UTC](https://devforum.zoom.us/t/720p-video-problems-video-web-sdk-1-2-0/65504 "2022-03-09T12:37:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![laura.q](https://avatars.discourse-cdn.com/v4/letter/l/7ba0ec/32.png) [@laura.q](https://devforum.zoom.us/u/laura.q)\
**Post date:** [March 9, 2022, 12:37pm UTC](https://devforum.zoom.us/t/720p-video-problems-video-web-sdk-1-2-0/65504/1 "2022-03-09T12:37:49Z")

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**Description**  
The video sent from host freezes when Zoom is changing capture resolution to 720p on Windows, Chrome browsers versions 95 or higher. If `change capture resolution to 1280 720` log appears in browser, the video freezes automatically.

We’ve try to resolve this issue by setting `{hd: false}` on stream.startVideo(), but this didn’t help. It seems like also `hd:false` flag doesn’t have any impact on sending 720p video. We can see that even if we set `hd:false`, Zoom is changing capture to 720p.

Why `hd:false` doesn’t have any impact on sending 720p video?

Why do we have problems with video freeze when `change capture resolution` log appears.

**Which Windows Video SDK version?**  
Web Video SDK 1.2.0.

**Device (please complete the following information):**  
OS, Graphic Card, Browser:

1. Windows 10 Pro, Intel UHD Graphics 620, Chrome 98.0.4758.102 (Official Build 64-bit)
2. Windows 11 Pro, Nvidia GTX 1660 Super, Chrome 99.0.04844.51
3. Windows 11 Pro, Intel(R) Iris(R) Xe Graphics, Chrome 99.0.4844.51 (Official Build 64-bit)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 8, 2022, 10:38pm UTC](https://devforum.zoom.us/t/720p-video-problems-video-web-sdk-1-2-0/65504/2 "2022-04-08T22:38:00Z")

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Closed on April 8, 2022, 10:38pm UTC

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