# Access token expired

**URL:** <https://devforum.zoom.us/t/access-token-expired/90952>\
**Category:** API and Webhooks\
**Created:** [June 27, 2023, 4:13pm UTC](https://devforum.zoom.us/t/access-token-expired/90952 "2023-06-27T16:13:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Magesh\_Selvaraj](https://avatars.discourse-cdn.com/v4/letter/m/6a8cbe/32.png) [@Magesh\_Selvaraj](https://devforum.zoom.us/u/Magesh_Selvaraj)\
**Post date:** [June 27, 2023, 4:13pm UTC](https://devforum.zoom.us/t/access-token-expired/90952/1 "2023-06-27T16:13:32Z")

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Hi,  
We created JWT credentials last year and now we’re getting access token expired. Can you please help?

1 \* Client out-bound request

1 \> GET [https://api.zoom.us/v2/users?status=active&page\_size=300&page\_number=17](https://api.zoom.us/v2/users?status=active&page_size=300&page_number=17)

1 \> Authorization: Bearer eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJ0NEs0ZDE4RlI2U3ZONzhrOHBOQ3lRIiwiZXhwIjoxNjg3ODA4MjA1fQ.NhyXT3uTVfj0yL4k6aWtCpCu0mWepFK8DZYhoMAEvw4

1 \> Content-Type: application/x-www-form-urlencoded

1 \> Accept: application/json

1 \* Client in-bound response

1 \< 401

1 \< expires: Thu, 01 Jan 1970 00:00:00 GMT

1 \< CF-RAY: 7dd7e6f68f7b2343-SJC

1 \< Server: cloudflare

1 \< Connection: keep-alive

1 \< pragma: no-cache

1 \< Date: Mon, 26 Jun 2023 19:36:58 GMT

1 \< set-cookie: \_\_cf\_bm=Rre.QIwUFkXkNRPi883HOJGY\_JK3jFJH36iWTvfTlVE-1687808218-0-AX0oaASUp3iIyNUhK4ItzWQPh/XXx6VMAFQM2hpz4xUp/U92B+OTaYUCfBDOmi3nrwMSnBz5v26mXEYh2fDOtGo=; path=/; expires=Mon, 26-Jun-23 20:06:58 GMT; domain=.[zoom.us](http://zoom.us); HttpOnly; Secure; SameSite=None

1 \< set-cookie: \_zm\_mtk\_guid=4804ca4a8d2c4d59961c05fdd53498b8; Domain=.[zoom.us](http://zoom.us); Expires=Wed, 25-Jun-2025 19:36:58 GMT; Path=/; Secure

1 \< set-cookie: \_zm\_chtaid=884; Domain=.[zoom.us](http://zoom.us); Expires=Mon, 26-Jun-2023 21:36:58 GMT; Path=/; Secure; HttpOnly

1 \< set-cookie: \_zm\_ctaid=lkwuTEl3RbCfYhwqC\_XBbg.1687808218701.0b62ff9e71378c070828d5280f294da1; Domain=.[zoom.us](http://zoom.us); Expires=Mon, 26-Jun-2023 21:36:58 GMT; Path=/; Secure; HttpOnly

1 \< set-cookie: cred=4A5695E1FF07FE76024263446E3458A4; Path=/; Secure; HttpOnly

1 \< set-cookie: zm\_htmaid=“”; Domain=.[zoom.us](http://zoom.us); Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

1 \< set-cookie: zm\_tmaid=“”; Domain=.[zoom.us](http://zoom.us); Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

1 \< set-cookie: zm\_haid=“”; Domain=.[zoom.us](http://zoom.us); Expires=Thu, 01-Jan-1970 00:00:10 GMT; Path=/; Secure; HttpOnly

1 \< CF-Cache-Status: DYNAMIC

1 \< NEL: {“success\_fraction”:0.01,“report\_to”:“cf-nel”,“max\_age”:604800}

1 \< Cache-Control: no-cache, no-store, must-revalidate, no-transform

1 \< x-content-type-options: nosniff

1 \< Report-To: {“endpoints”:[{“url”:“[https://a.nel.cloudflare.com/report/v3?s=wU0CCBQaHTT2S2DCZ%2BKN3KlHads4GrjlP88m%2BiMGiZC5WzYmwg7265BJbbnMjHlKO5gOH9fZaOFcuTd66v%2F1V6QOXJ4RpVj5AyFXzYJm%2FaKq3%2BTqhUWh%2Bosi%2FDF2”}],“group”:“cf-nel”,“max\_age”:604800](https://urldefense.proofpoint.com/v2/url?u=https-3A __a.nel.cloudflare.com-255C_report-255C_v3-3Fs-3DwU0CCBQaHTT2S2DCZ-252BKN3KlHads4GrjlP88m-252BiMGiZC5WzYmwg7265BJbbnMjHlKO5gOH9fZaOFcuTd66v-252F1V6QOXJ4RpVj5AyFXzYJm-252FaKq3-252BTqhUWh-252Bosi-252FDF2-2522-257D-5D-2C-2522group-2522-3A-2522cf-2Dnel-2522-2C-2522max-5Fage-2522-3A604800&d=DwQGaQ&c=8lBT5Jra4Bm5rFhLVR7k1wx3__ gIUgr523Abjhgq6Gg&r=9bOXDjRo-p2i9__teNFbeZoIjrGKBcqelzmZapNx-WE&m=N_f51NrDjRZgrkJlyrDP8i6Q2eShuVWWEDF9LdeRaoqZL_Thmt_vDzQ7Gv8PbCG1&s=SOye_hS82low-S_tSCf98wQddjXmp7dLrnG87B3Oah8&e=)}

1 \< alt-svc: h3=“:443”; ma=86400

1 \< x-zm-trackingid: v=2.0;clid=aw1;rid=WEB\_e8979303f2c4fa55e19448179823dfee

1 \< Content-Length: 49

1 \< x-zm-zoneid: OH1

1 \< Content-Type: application/json;charset=UTF-8

1 \<

{“code”:124,“message”:“Access token is expired.”}

Thanks,

Magesh

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 28, 2023, 5:15pm UTC](https://devforum.zoom.us/t/access-token-expired/90952/2 "2023-06-28T17:15:40Z")

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HI @Magesh_Selvaraj  
Thanks for reaching out to us.  
Can you please check that the JWT app with the one you are generating the token is still active in your account?

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 1, 2024, 8:52am UTC](https://devforum.zoom.us/t/access-token-expired/90952/3 "2024-07-01T08:52:26Z")

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Closed on July 1, 2024, 8:52am UTC

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