# Access token update issue for account having multiple users

**URL:** <https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532>\
**Category:** Authentication\
**Created:** [June 2, 2023, 11:57am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532 "2023-06-02T11:57:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![vipin2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vipin2/32/45591_2.png) [@vipin2](https://devforum.zoom.us/u/vipin2)\
**Post date:** [June 2, 2023, 11:57am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532/1 "2023-06-02T11:57:18Z")

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Greetings,  
We are writing to raise my concern about issue zoom Access token creation/updatation for zoom accounts having multiple users  
Recently we have migrated from JWT to Server-to-Server Oauth  
Below are the cases and issues

1. Can we use One App for multiple Users available in zoom account.
2. When used same credential for All users, after some time token is expired/invalid.
3. We have 30 Users in my Account, can we use same app credential for all users,
4. If we can’t use same app credential then what is the option, as we can’t create more than 10 APPs in Account.

Please help us to resolve this, our clients are getting affected badly.

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**Author:** ![PhasedConnect\_dev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/phasedconnect_dev/32/63135_2.png) [@PhasedConnect\_dev](https://devforum.zoom.us/u/PhasedConnect_dev)\
**Post date:** [September 9, 2024, 6:04am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532/2 "2024-09-09T06:04:01Z")

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Hey! I know it’s been some time, but I’m facing the same issue. Did you get a solution to this?

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**Author:** ![vipin2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vipin2/32/45591_2.png) [@vipin2](https://devforum.zoom.us/u/vipin2)\
**Post date:** [September 9, 2024, 6:09am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532/3 "2024-09-09T06:09:14Z")

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Hello,  
We have created maximum allowed Oauth apps in zoom account, i.e. 10, and for other users we have used any of the app credentials of created 10 apps, it worked for us.

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<div class="post-metadata">

**Author:** ![PhasedConnect\_dev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/phasedconnect_dev/32/63135_2.png) [@PhasedConnect\_dev](https://devforum.zoom.us/u/PhasedConnect_dev)\
**Post date:** [September 9, 2024, 6:17am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532/4 "2024-09-09T06:17:39Z")

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Oh, I get it I think!

Listen to my situation:  
I have **1 Pro account** and **9 Basic user accounts** under it (without license).  
What I thought of doing, is create a Server-to-Server App on every single one of these accounts, and when I need to use Zoom’s API through **one** account, I use **it’s** Server-To-Server App credentials (Account ID, Client ID, Client Secret).

So e.g. if Basic user ‘John Doe’ wants to use Zoom’s API, I just generate **his** access token through **his** Server-To-Server App, and if user ‘Anne Smith’ wants to access Zoom’s API, I generate **her** access token through **her** Server-To-Server App.

What do you think?

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<div class="post-metadata">

**Author:** ![vipin2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vipin2/32/45591_2.png) [@vipin2](https://devforum.zoom.us/u/vipin2)\
**Post date:** [September 9, 2024, 6:19am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532/5 "2024-09-09T06:19:32Z")

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Yes, you get it right!

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<div class="post-metadata">

**Author:** ![PhasedConnect\_dev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/phasedconnect_dev/32/63135_2.png) [@PhasedConnect\_dev](https://devforum.zoom.us/u/PhasedConnect_dev)\
**Post date:** [September 9, 2024, 6:23am UTC](https://devforum.zoom.us/t/access-token-update-issue-for-account-having-multiple-users/89532/6 "2024-09-09T06:23:02Z")

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Awesome, thank you so so much!

One last thing, if I create one Server-To-Server Apps through every single of those Basic user accounts, will I still hit the limit of max OAuth Apps in one account, since I haven’t created all the apps through one account, but one for every account.

What I mean by that is, I will log in with 'John Doe’s credentials into Zoom App Marketplace, create his Server-To-Server App, then, I will log in with ‘Anne Smith’ and create her Server-To-Server App, and it goes on for all users in the account.

Will I still hit that limit? If yes, what really is that limit and how does it work?

EDIT:  
As I understand, [**here**](https://devforum.zoom.us/t/limit-on-number-of-oauth-apps/24107/4) it says, if apps are created on different accounts under the same owner account, i shouldn’t ever hit the limit.
