# Accessing a User's JID

**URL:** <https://devforum.zoom.us/t/accessing-a-users-jid/73743>\
**Category:** Users and Groups\
**Created:** [August 5, 2022, 3:55pm UTC](https://devforum.zoom.us/t/accessing-a-users-jid/73743 "2022-08-05T15:55:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![veeresh.neralagi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/veeresh.neralagi/32/40223_2.png) [@veeresh.neralagi](https://devforum.zoom.us/u/veeresh.neralagi)\
**Post date:** [August 5, 2022, 3:55pm UTC](https://devforum.zoom.us/t/accessing-a-users-jid/73743/1 "2022-08-05T15:55:53Z")

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Hi there. I have created a chatbot via incoming webhook but I am trying to figure out how to access a user’s JID without having to get an access token for the api call (since I am not using an actual registered application). Are there any ways to access this?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [August 10, 2022, 4:04pm UTC](https://devforum.zoom.us/t/accessing-a-users-jid/73743/2 "2022-08-10T16:04:43Z")

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Hi @veeresh.neralagi , try the first method outlined here: [https://devsupport.zoom.us/hc/en-us/articles/360060332871-How-to-get-a-User-JID-or-Channel-JID](https://devsupport.zoom.us/hc/en-us/articles/360060332871-How-to-get-a-User-JID-or-Channel-JID)

Thank you,  
Gianni

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**Author:** ![cody.wolter](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cody.wolter/32/66067_2.png) [@cody.wolter](https://devforum.zoom.us/u/cody.wolter)\
**Post date:** [June 24, 2025, 3:57pm UTC](https://devforum.zoom.us/t/accessing-a-users-jid/73743/3 "2025-06-24T15:57:25Z")

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Hi Gianni,

This link no longer works. Is there updated documentation / reference material for a user’s JID?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 2, 2025, 7:36pm UTC](https://devforum.zoom.us/t/accessing-a-users-jid/73743/5 "2025-07-02T19:36:05Z")

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Hi @cody.wolter ,

1. Authorize your chatbot: [Authorize](https://developers.zoom.us/docs/team-chat/installation-and-authentication/)

Tips for getting `to_jid`, `account_id`, and `user_jid` values for easy testing

- The `to_jid`, `account_id`, and `user_jid` (if applicable) are present in the [custom welcome message](https://developers.zoom.us/docs/team-chat/installation-and-authentication/#custom-welcome-message), [slash command](https://developers.zoom.us/docs/team-chat/slash-commands-and-ui-elements/#slash-commands), or [UI element](https://developers.zoom.us/docs/team-chat/slash-commands-and-ui-elements/#ui-elements) webhook events.
- Channel JID conventions are: `CHANNEL_ID@conference.xmpp.zoom.us`.
- User JID conventions are: `USER_ID@xmpp.zoom.us`.
- You can also get the `account_id`, `user_id`, and `channel_id` (if applicable) via:
  - Your `account_id` is shown in the [server to server app type](https://developers.zoom.us/docs/internal-apps/s2s-oauth/) build flow.
  - Your `user_id` can be found by JWT decoding the chatbot token → body → `uid`.
  - Your `user_id` can be found in the Zoom web portal when you [view a user](https://zoom.us/account/user).
  - Your `user_id` is returned from the [Get User/s API](https://developers.zoom.us/docs/api/users/#tag/users/GET/users).
  - A `channel_id` can be found by JWT decoding the channel URL’s (copy channel URL in the Zoom Client) path → header → `sid`
  - A `channel_id` can be found in the Zoom web portal when you [view a channel](https://zoom.us/account/imchannel).
  - A `channel_id` is returned from the [Get Channel/s API](https://developers.zoom.us/docs/api/team-chat/#tag/chat-channels-account-level/GET/chat/channels).

Documentation is [here](https://developers.zoom.us/docs/team-chat/send-edit-and-delete-messages/).