# Accessing Developer Account (Keeps Redirecting) **URL:** \ **Category:** App Marketplace\ **Created:** [January 23, 2022, 11:11am UTC](https://devforum.zoom.us/t/accessing-developer-account-keeps-redirecting/63041 "2022-01-23T11:11:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![PaulDev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pauldev/32/34364_2.png) [@PaulDev](https://devforum.zoom.us/u/PaulDev)\ **Post date:** [January 23, 2022, 11:11am UTC](https://devforum.zoom.us/t/accessing-developer-account-keeps-redirecting/63041/1 "2022-01-23T11:11:01Z")
**Description** I’m hoping this is a temporary issue, it’s driving me insane. When I try to access my apps, I keep getting redirected back to the marketplace . zoom . us home page. If I try to access `marketplace . zoom . us / user/build` it redirects back to [marketplace.zoom.us](http://marketplace.zoom.us) If I try to access `marketplace . zoom . us/develop/create?source=devdocs` it redirects back to `marketplace . zoom . us` If on the [marketplace.zoom.us](http://marketplace.zoom.us) home page I try to go to “Develop” \> “View App Types”, it just redirects me back to marketplace . zoom . us home page. Both “Sign Up” and “Sign In” buttons are active in the top left. If I’m already signed in to my normal zoom . us/account/ clicking “Sign In” simply redirects me back to `marketplace . zoom . us` home page, again. If I sign out of Zoom . us, and try to Sign in via marketplace . zoom . us - it logs me in, then redirects me, you guessed it, back to `marketplace . zoom . us`. I’m accessing via Google Chrome Version 97.0.4692.99 (Official Build) (x86\_64) on MacOS BigSur. If I access via Google Chrome in a fresh incognito window, it does the same. If I clear cache, same behaviour. If I try via Firefox or Safari (fresh profile, never signed in, same behaviour). If I try a different connect, e.g. mobile hotspot, or access via my VPN, in any combination of the above, same behaviour. Am I losing my mind? I have a number of Webhook subscriptions and I need to update their endpoints but I can’t get in! Weirdly, I could access it successfully yesterday, and temporarily only a couple of hours ago. PS sorry for the weirdly spaced URL examples - it’s not letting me post URLs as a new user 😑 ---
**Author:** ![PaulDev](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pauldev/32/34364_2.png) [@PaulDev](https://devforum.zoom.us/u/PaulDev)\ **Post date:** [January 23, 2022, 11:59pm UTC](https://devforum.zoom.us/t/accessing-developer-account-keeps-redirecting/63041/2 "2022-01-23T23:59:13Z")
Work around suggested here: > [@I can't access to "Build App" page](https://devforum.zoom.us/t/i-cant-access-to-build-app-page/63055): > > Hi, yesterday I registered a new JWT application and got the credentials without problem. Today when I am going to test the application again, I cannot access the marketplace (Manage) page. If I type the “create” address in the browser, it automatically takes me to the Marketplace home page… Muchas gracias , thanks ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [January 28, 2022, 12:16am UTC](https://devforum.zoom.us/t/accessing-developer-account-keeps-redirecting/63041/3 "2022-01-28T00:16:56Z")
Hi @PaulDev ! Im happy to hear that you were able to solve this issue! I have heard some people that have been solving this issue by clearing the browsers cache. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [February 27, 2022, 10:17am UTC](https://devforum.zoom.us/t/accessing-developer-account-keeps-redirecting/63041/4 "2022-02-27T10:17:21Z")
Closed on February 27, 2022, 10:17am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.