# Account stopped working: 'cannot join meeting'

**URL:** <https://devforum.zoom.us/t/account-stopped-working-cannot-join-meeting/23992>\
**Category:** Web\
**Created:** [July 13, 2020, 2:59pm UTC](https://devforum.zoom.us/t/account-stopped-working-cannot-join-meeting/23992 "2020-07-13T14:59:59Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![harald.glanzer](https://avatars.discourse-cdn.com/v4/letter/h/eada6e/32.png) [@harald.glanzer](https://devforum.zoom.us/u/harald.glanzer)\
**Post date:** [July 14, 2020, 2:43pm UTC](https://devforum.zoom.us/t/account-stopped-working-cannot-join-meeting/23992/4 "2020-07-14T14:43:21Z")

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Hi,

an answer to my question would be really appreciated: will multiple bad password tries result in blocking the company-level API key / secret pair, or will this only effect the room id which was tried to join to / host?

> [@harald.glanzer](#):
>
> Plz correct me if i am wrong, but are you saying that you lock a websdk API key/secret pair on **company level** if someone within this company gives (multiple) wrong inputs (id, passwort) via a websdk integration?

thx  
hari

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