# AD Sync tool only updating SSO users

**URL:** <https://devforum.zoom.us/t/ad-sync-tool-only-updating-sso-users/146365>\
**Category:** Users and Groups\
**Created:** [September 10, 2026, 4:16pm UTC](https://devforum.zoom.us/t/ad-sync-tool-only-updating-sso-users/146365 "2026-09-10T16:16:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Woody](https://avatars.discourse-cdn.com/v4/letter/w/ac91a4/32.png) [@Woody](https://devforum.zoom.us/u/Woody)\
**Post date:** [September 10, 2026, 4:16pm UTC](https://devforum.zoom.us/t/ad-sync-tool-only-updating-sso-users/146365/1 "2026-09-10T16:16:33Z")

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**API Endpoint(s) and/or Zoom API Event(s)**  
_AD Sync Tool_

**Description**  
_I have configured the AD sync tool to update user attributes (no adding or disabling users). All of our users are within the one account that I have connected to and I’m using our full user list in AD. When I run the sync (preview or sync --all), it only updates the users who have logged in with SSO previously (I don’t need this because logging in with SSO also updates the attributes)._

Why is it only the users who had logged in with SSO that are being updated? The other day when I ran it there were 4, now there are 6 so there is definitely a correlation between SSO login and sync.