# "Add a webinar registrant" api not triggering auto confirmation email

**URL:** <https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197>\
**Category:** API and Webhooks\
**Tags:** webinar\
**Created:** [August 21, 2021, 9:17am UTC](https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197 "2021-08-21T09:17:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tal2](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tal2](https://devforum.zoom.us/u/tal2)\
**Post date:** [August 21, 2021, 9:17am UTC](https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197/1 "2021-08-21T09:17:42Z")

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**Description**  
I am creating webinar from zoom and then using webinar id registering users through api “Add a webinar registrant”. User data is capturing properly but auto confirmation emails are triggering to users.

Webinar settings are auto approved registrant. send auto confirmation to users.

**Error**  
Auto confirmation emails are triggering to users.

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**Author:** ![tal2](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tal2](https://devforum.zoom.us/u/tal2)\
**Post date:** [August 23, 2021, 10:13am UTC](https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197/2 "2021-08-23T10:13:00Z")

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Can anyone help me in this ?

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 23, 2021, 10:29pm UTC](https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197/3 "2021-08-23T22:29:48Z")

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Hey @tal2,

Thank you for reaching out to the Zoom Developer Forum. If you want to disable confirmation emails, you’ll want to disable this in the Webinar settings or by setting the registrants\_confirmation\_email value to false:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/0/007e4626058d4e636f6ec24376d1cd244581f6b9.png)

If that’s not helpful, please send an email to [developersupport@zoom.us](mailto:developersupport@zoom.us) with a link to this thread. In that email, please include the webinar ID and the .eml file that the user received.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 23, 2021, 8:30am UTC](https://devforum.zoom.us/t/add-a-webinar-registrant-api-not-triggering-auto-confirmation-email/56197/4 "2021-09-23T08:30:15Z")

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Closed on September 23, 2021, 8:30am UTC

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