# Add Call Park button on phones

**URL:** <https://devforum.zoom.us/t/add-call-park-button-on-phones/75552>\
**Category:** Feature Requests\
**Created:** [September 7, 2022, 3:09pm UTC](https://devforum.zoom.us/t/add-call-park-button-on-phones/75552 "2022-09-07T15:09:46Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![tpoolefpzoom](https://avatars.discourse-cdn.com/v4/letter/t/45deac/32.png) [@tpoolefpzoom](https://devforum.zoom.us/u/tpoolefpzoom)\
**Post date:** [September 7, 2022, 3:09pm UTC](https://devforum.zoom.us/t/add-call-park-button-on-phones/75552/1 "2022-09-07T15:09:46Z")

</div>

I have several ZOOM phone customers that have requested dedicated park zone buttons being added to desk phones. Users want an alternative way to give a call to another user besides transferring the call. This is a common feature among other UCAS and premise based providers. Users would be able to park and retrieve a call using one button.  
Has anyone else run into this issue?

---

<div class="post-metadata">

**Author:** ![aesterling](https://avatars.discourse-cdn.com/v4/letter/a/e68b1a/32.png) [@aesterling](https://devforum.zoom.us/u/aesterling)\
**Post date:** [November 2, 2022, 3:36pm UTC](https://devforum.zoom.us/t/add-call-park-button-on-phones/75552/2 "2022-11-02T15:36:52Z")

</div>

Can you achieve this by setting one of your desk phone line keys to Speed Dial using [DTMF code](https://support.zoom.us/hc/en-us/articles/360057122592-Using-and-customizing-DTMF-codes) \*5 for Park Call? That appears to park the call, but I am unable to use the same key to retrieve a call. That would be nice.

---

<div class="post-metadata">

**Author:** ![tpoolefpzoom](https://avatars.discourse-cdn.com/v4/letter/t/45deac/32.png) [@tpoolefpzoom](https://devforum.zoom.us/u/tpoolefpzoom)\
**Post date:** [November 2, 2022, 5:59pm UTC](https://devforum.zoom.us/t/add-call-park-button-on-phones/75552/3 "2022-11-02T17:59:34Z")

</div>

Ideally I want one button to park a call, indicate the parked call, and use the same button to pick the call up.
